Ambika Bhardwaj has over 2.9 years of experience in 4G LTE, 3G, and telecommunications network operations and maintenance. She has worked as a performance engineer for Ericsson on the MBNL network in the UK and as an NPO transmission engineer for Nokia Networks on projects for T-Mobile USA. She is proficient in performance monitoring, troubleshooting, optimization, and maintenance of radio access networks. She holds an ETCP IP certification from Ericsson and has experience working with multiple vendors including Nokia, Ericsson, Samsung, and Huawei.

1. AMBIKA BHARDWAJ
E-Mail: ambikabhardwaj47@gmail.com Mobile: +91-8527133302
In quest of assignments in
in the Performance Management/LTE/Electronics/Telecom Sector/ISP/RF Networking
and Optimization/Software and equivalent
Career AbstractCareer Abstract
 A goal driven individual with 2.9 Years of experience in 4G LTE /3G in NPO,BSS Operations Management &
Maintenance and NOC Surveillance
 ETCP IP Certified Engineer in Ericsson.
 NPO Transmission Engineer in Nokia Networks for the T-Mobile Project.
 Performance Engineer In Ericsson for the MBNL Network /Direct Customer interaction to improvise
on KPIs
 Undergone training on different vendors Technology in 3G/4G LTE in Ericsson
 Done a training in PLC SCADA/C Programming Microcontrollers
 Possess quality exposure to the GSM/Microwave and proficiency in leading telecom projects.
 Proficient in the Troubleshooting of a wide range of telecom equipments with sound knowledge of telecom
technologies.
 I have good knowledge of LTE/UMTS/UTRAN/RNC/Node B/E Node B
Work ExposureWork Exposure
I.I. Oct’2014-Till Date with Nokia Networks as NPO transmission Engineer for T-Oct’2014-Till Date with Nokia Networks as NPO transmission Engineer for T-
Mobile U.S.A. in Noida.Mobile U.S.A. in Noida.
Job Responsibilities:Job Responsibilities:
 BSC data fill Preparation for RG10 & RG20 in all E1 & IP Scenario
 Preparation of GSM & LTE (BTS & eNodeB) Site Commissioning File (SCF) of Flexi Multi Radio various
hardware configurations (FMR & FMR10) according to customer requirement.
 Abis Mapping Plan preparation by using Daisy tool.
 2G/GERAN Interface Utilization analysis (Abis, ATER, A, Gb).
 2G/GERAN PCU dimensioning, Mapping and working behavior analysis.
 Preparing T1 cross connections between BCF’s in SCF as part of delivery plan.
 XML creation using Plan Editor.
 Providing 24*7 support to the project as well as providing solution to the problems which customer face
while integrating the sites.
 Flexi Multi radio GSM SCF, LTE SCF & 3G SCF Creation for many sites & Quality Audit for T-Mobile , US
Project.
Application Software and Tools:
 BTS Manager.
 Daisy tool
 NOLS(IPM)
 Cronos
II.II. July’2013-Till Date with Ericsson India Global Services Pvt. Ltd. G-NOC as BSSJuly’2013-Till Date with Ericsson India Global Services Pvt. Ltd. G-NOC as BSS
RAN Perfomance Engineer for MBNL UK ( Ryder) Project in BangaloreRAN Perfomance Engineer for MBNL UK ( Ryder) Project in Bangalore

2. Job Responsibilities:Job Responsibilities:
 First level support to FOPS for rectification of fault of BSS network elements.
 Working in Multi Vendor Environment (NSN,Ericsson,Samsung,Huwaei & Nortel) for MBNL UK Project.
 Responsible for Troubleshooting System Alarms related to LTE, E-Node B, RNC, Node B, and RNC elements of
MBNL Network.
 Diagnosis of faulty units to determine the exact fault & providing remote assistance to replace the same
 Supports end-end support, coordination and control of assigned Trouble Tickets and generating Incidence
within SLA depending on severity basis.
 Taking corrective action for maintaining KPI of 3G/4G Network for TMUK and H3G
 Monitoring Live / Historical Alarms of 3G MBNL Network in NetAct / Netcool /Wallboard.
 WBTS Software upgrades and Identification of Missing Licenses in Nokia FLEXI /ULTRA sites as per RU 30
standards.
 3G Performance Monitoring (CSTR, RRC Failure Rate, RAB CS and PS Drop rate, HS Accessibility and
Retainability, PRx noise, Soft handover Success rate, ISHO etc) with the help of different tools, including
Green Plum Blarney, NetAct Reporting Suite and RNC counters, Traffica etc. Optimizing the KPIs and
identifying the Generic faults within the network.
 Identifying Air Interface, Iub and CE (Channel Elements) Congestion Issues.
 Creation of CoCo / Iub Connections of Ultra and Flexi sites according to Nokia Iub Design.
 Investigation of the Customer fault Tickets and providing optimum resolution.
 Identifying the Hardware Issues of Nokia Equipment (Flexi / Ultra).
 TRS and BTS Commissioning of NODE B (MORAN and 3UK Only Sites).
 Detailed Analysis of 3G Drive Test Logs and proposing the physical changes within the network (Physical
Optimization).
 Using Google Earth, Mapinfo, Metricell, Service Checker and Nokia Optimizer to understand the network
architecture at ground level.
 Identification of missing IRAT / Multiple Carrier Neighbors (ADJG, ADJI and ADJS).
 Analysis of Traffica and Velocent reports.
 Reporting and Maintaining Network KPIs and SLAs as required.
 Report Analysis for Top 20 worst DCR List 3UK and EE sites and taking followup for those in clearing the DCR
issues.
 Respondng to the NPO Planning and Deployment Team after execution of the activity of recoloring of the
sites/RNC or capacity upgrade to maintain the KPI.
 KPI Network Monitoring for 4G LTE Samsung, troubleshoot and passing on to the BO Team for 2nd
level
interrogation.
 Working for Performance Management in Samsung LTE and NSN 3G
 Hands on experience on Samsung LSM-R
 Able to do nearly all operations form LMS-R
 Troubleshooting KPI degradations for Samsung Network(3UK).
Application Software and Tools:
 Citrix Applications
 Citricx CAG
 IPCM Primary ticketing tool
 ITSM Ticketing Tool for H3G
 RAN Search tool
 Green Plum-SAP Business Objects
 NetAct and Tools
 Overseer
 Ericsson utilities
 Metricell
 Service checker
 Blarney
 Traffica
 Reporting Suite
 Atlas
 Circuit Manager
 Netcool
 Minerva
 Nemesis
 LSM-R
 Monolith

3.  Ericsson Operations-Permit Handler
 Ericoll
III.III. July’2012-’2013 with Nokia Siemens Networks G-NOC as BSS And NSSJuly’2012-’2013 with Nokia Siemens Networks G-NOC as BSS And NSS
Alarm/Fault NOC Surveillance Engineer on payroll of IKYA Human CapitalAlarm/Fault NOC Surveillance Engineer on payroll of IKYA Human Capital
India Pvt. Ltd. for T-mob U.S.and Bharti airtel India in Chennai and NoidaIndia Pvt. Ltd. for T-mob U.S.and Bharti airtel India in Chennai and Noida
Job Responsibilities:Job Responsibilities:
 First level support to field team for rectification of fault of BSS and NSS network elements.
 Responsible for Troubleshooting System Alarms related to BSC, BTS, Node B, RNC and RNC elements of Bharti
airtel for M.P and Bihar circle.
 Responsible for troubleshooting system alarm related to HLR nodes
 Restoration of BSC at MML level from various faults like – Synchronization signal, LAPD Failure, BCCH missing,
Signaling links failure, NSEI down, STMU Faulty, any other equipment failures or protocols down etc
 Diagnosis of faulty units to determine the exact fault & providing remote assistance to replace the same
 Alarms creation and deletion ,TRX creation and deletion according to customers requirement.
 Generating CDR and CMD reports and sending 4 hour Network report to the customer.
 Supports end-end support, coordination and control of assigned Trouble Tickets and generating work orders
within SLA depending on severity basis
 Taking corrective action for maintaining KPI.
Areas of Exposure:
 Alarm Monitoring of sites
 Escalating call to site engineer/CTL/FLM/Circle Head/Technical Team depending upon the severity of the alarm
 Generating sms for escalated calls and updates
 Creating Task & TT for those calls
 Closing TT
 Configuring sectors and site information
 Supporting field engineers in clearing their alarms.
 Reset of Sectors/cells
 ET Alarms resolution
 Taking Feedback
 Taking care of BSC Alarms and Planned Activities.
 It is a shift job of 24X7 nature
Application Software and Tools:
 Citrix Applications
 BMC PT4
 SMS Generator
 AWE
 Replica
 Reflection(Unix)
 Putty and Hyper terminal
 Router
 Nokia BTS Manager v2.1/8.0
 Nokia Flexi Edge Manager v3.2/3.5/4.0/4.1
Computer SkillsComputer Skills
 Language: C
 Operating System: Windows XP/2000/98,Linux Red Hat 5/Fedora/Ubuntu
 Training in PLC And SCADA.
 UNIX Shell ScriptingUNIX Shell Scripting
 LINUX Basic CommandsLINUX Basic Commands

4. AcademicAcademic CirclesCircles
 B.Tech (Electrical Engineering) 1st
Division 2008-2012 from SBSCET,Ferozepur Cantt with a 78.03%percent.
 12th
from Army School,Ferozepur C.B.S.E. Board in 2008 with a 61.3 percent
 10th
from Army School,Ferozepur C.B.S.E. Board in 2006 with a 73.20 percent.
Extra CurricularExtra Curricular ActivitiesActivities
 Vice Priesident of Society for Electrical Engg.
 Worked as a P.R.O for SECA.
PersonalPersonal RecordRecord
Father’s Name : Mr.RamLok Bhardwaj
Address : House No.47,New Colony,opp.B.S.F.Moga Road,Ferozepur Cantt.PB-152001
Home contact : 8527133302
Date of Birth : 16th
Mar 1991
Nationality : Indian
Sex : Female
Languages Known : Hindi, English,Punjabi
Hobbies : Reading Books, Net Browsing, Gardening,Cooking.
Marital Status : Married
Permanent Address : House No.47,New Colony,opp.B.S.F.Moga Road,Ferozepur Cantt.PB-152001
DeclarationDeclaration
I hereby declare that all the above information furnished by me is true to the best of my knowledge and given an
opportunity, I shall definitely prove my worth.
PLACE:.....................
DATE:......................
(Ambika Bhardwaj)