Cloud Principles track

Lindsay Cassidy
Senior Technology Strategist

Garry Prior
Rackspace Academy
IT Challenges
……The Next Revolution

3
A New Way of Thinking
Virtualization is a TECHNOLOGY …

Cloud Computing is a

BUSINESS MODEL
#RSUnlocked
…. but there is a problem

5
Major business failed to Innovate…..

Entertainment
#RSUnlocked

Photography

Retail
Business driver for FASTER AGILITY

Market expectations

Continuous Integration & Deployment

Typical Change Management

You are behind your competitors

Time

7

#RSUnlocked
Business IT Challenges
REDUCE

REDUCE

AVOID

DELIVERY TIME TO
BUSINESS USERS

INTERNAL COST &
COMPLEXITY

VENDOR LOCK-IN

• Innovate faster by
removing red tape
• Eliminate the need for
shadow IT

• Lower admin overhead by
allowing customers to self
serve
• Maintain visibility into your
customers usage and
spend
• Spend less time doing
upgrades

• Move workloads to an open
source cloud platform
• Lower switching costs and
reduce risk – multiple
vendors will support
OpenStack

#RSUnlocked
Cloud Supports the Agile Business

#RSUnlocked

10
Collaboration Delivering
Agility and Innovation

Remove the CAPEX Blockade
• Lower Approval Threshold
• Eliminate Missed Opportunity
• Lower Barrier to Entry

How Many Projects Have You Killed
Because You Couldn’t Justify CAPEX
Spend?
#RSUnlocked
Return on Agility (ROA) vs
Return on Investment (ROI)
ROI / ROA / MC
• Return on Investment - Return on investment (ROI) is the concept of an investment of some
resource yielding a benefit to the investor.

• Return On Agility - Operational advantages that can be easily measured such as ...
•
•
•
•

Setting up infrastructure in minutes rather than months
Completing massive computational projects with a large number of resources quickly
Scaling architecture up and down to provide the needed IT resources only when you need them,
Deliver targeted IT solutions fast for individual business units

• Marginal Cost - The change in the total cost that arises when the quantity produced changes by one
unit - or the cost of producing one more unit of a good

#RSUnlocked

13
Your Ideal ROI Model
DEMAND
CAPACITY
MAX

CAPACITY

AVE
USAGE

MIN
TIME

#RSUnlocked
Utility Portfolio Pricing
Fanatical Support® makes us the most trusted partner for business
Seamless Portfolio of hosting and cloud computing services
Open Technologies at Web Scale ensures value and reliability

Monthly

Daily

Hourly

Security Devices, Data Base
Clusters, Dedicated ESX Hosts

Private Cloud VM’s

Compute, Network, Storage

Simple, Scalable Services – No lock in
On-Demand Cloud

Traffic

Own The Base Rent The Spike

Dedicated
Cloud

Public Cloud Burst

Time
#RSUnlocked

16
Workload Best Fit
Cloud is for EVERYONE not EVERYTHING
DEDICATED
• Public cloud + private cloud +
dedicated servers
• Working together as one

• More familiar environments,
less need to re-architect
• Run apps where they run best
• Better performance, reliability,
security and economics

PUBLIC

#RSUnlocked

PRIVATE
Hybrid Cloud

Hybrid Cloud: The Right Fit

PUBLIC CLOUD

PRIVATE CLOUD

DEDICATED SERVERS

Security

Enhanced Security

Customisation

Higher Performance

Reliability

Reliability

Per Unit Cost

Per Unit Cost

Utility Billing

Utility Billing

Provisioning Speed

Provisioning Speed

Lower Total Costs? Depends on your needs.
#RSUnlocked
Industry Experts on Hybrid Cloud
““Hybrid IT is the new IT and it is here to
stay….Hybrid IT creates symmetry
between internal and external IT services
that will force an IT and business
paradigm shift for years to come.“

"Hybrid is the end-state. A lot of people
say ‘the end state is cloud’ I don’t buy that
at all… It is about creating the right
architecture to support the application
and the evolution of the application over
time.”

- Chris Howard, Managing VP
- James Staten, VP & Principal Analyst

Gartner Source: http://www.gartner.com/newsroom/id/1940715
Forrester Source:http://www.rackspace.com/blog/why-hybrid-cloud-is-a-must-have-for-the-enterprise/

#RSUnlocked

2
0
Beware Of Technology Switches
Cloud Applications
Application
App Transformation App
Servers &
Networking
SAN

Servers &
Networking

Transformation
SAN

Storage

Current Enterprise Virtualisation
#RSUnlocked

21
Spotting Application Demand Patterns
PERIODIC

CYCLICAL

BURSTING

THE DAILY CYCLE

#RSUnlocked
Which Apps Should Move to Cloud?
•

Built for Resilience & Error Tolerance

•

Loosely Coupled Components

•

Preserved & Recoverable Application State

•

Parallelism

CLOUD-AWARE
APPLICATION
DEVELOPMENT
#RSUnlocked
RIGHT FIT FOR APPLICATIONS
BO DB

BO Web

SP DB

SP Web

App 3

App 4

App 5

App 4

App 7

App 4

SOP DB

SOP FE

ERP DB

ERP FE

On-Premise
Data Centre

On-Premise
Private Cloud

Dedicated
Hosting

Hosted Private
Cloud

CONTROL

#RSUnlocked

Public Cloud
IaaS

AGILITY

*All material and content provided is privileged and confidential
Culture Change….
The New DevOps Model
The eternal problem of IT

How do I go

faster?

#RSUnlocked

26
A New Way of Thinking
Virtualization is a TECHNOLOGY …

Cloud Computing is a

BUSINESS MODEL
#RSUnlocked
Transforming to a cloud business
PEOPLE & CULTURE
APPLICATIONS
INFRASTRUCTURE
#RSUnlocked

28
Agile People Enable CI/CD Model
Dev/Ops Creates a Continuous Delivery

Release once per day

Release once per month

DevOps is about people, process, and technology

producing outcomes
RACKSPACE® HOSTING

#RSUnlocked

|

W W W.RACKSPACE.COM

29

Source: DriveDev
What got us here?
Google Search Trends

Red Hat
#RSUnlocked

IIS

Apache

MySQL
Won’t get us there
Google Search Trends

PowerShell
#RSUnlocked

GitHub

NginX

MongoDB
Rackspace DevOps Experience

1300 PATCHES
IN 6 MONTHS

1 MILLION
NOVA INSTANCES

99.97%

API AVAILABILITY
#RSUnlocked

32

120 M
API HITS
What You Should Be Asking…

What are YOU going to DO
with Cloud?

#RSUnlocked

3
3
MANDATE for DEV/OPS
Enhancing Development Skills:
– Platform-Based Development
– Scalable Applications
– Stateless Applications

Enhancing Operations Skills:
– Scripting or coding
– Automation
– Infrastructure via APIs

Standardized Platform:
– Not infinitely customisable

Cross-Functional Team:
– Developers
– Operations
– Marketing
CLOUD
– Finance

SQUAD

#RSUnlocked
Our DevOps Advisory Services

#RSUnlocked

35
Case studies

Garry Prior
Rackspace Academy
MASS ADVERTISING CAMPAIGN
• Consumer TV marketing campaign, driving huge, time-critical
demand
• Existing application based on dedicated infrastructure
• Dedicated F5 load balancer with Rackconnect to re-route to
cloud-based solution
• 220 Cloud Servers (200 web servers, 20 DB)
• Actual load of ~430 MB/sec for an hour with 260,000
simultaneous users (load-tested up to 808MB/sec)

#RSUnlocked

37
PEAKY DEMAND
• Online football game
• Highest customer demand in August (start of
football season)
• Peaky traffic during rest of season (weekends)

#RSUnlocked

38
PEAKY DEMAND
12

12

10

10

8

8

6

6

4

4

2

2

0

0

June

July

August

September

October

November

December

Monthly Cloud Servers
#RSUnlocked

Weekly Cloud Servers
39
ENABLING NEW BUSINESS MODELS
• DDoS attack replication
• 4 hours, 2 HTTP floods
• 500 4GB Cloud Servers across 4 Rackspace
DCs
• 100,000 requests per second

#RSUnlocked

40
ENABLING NEW BUSINESS MODELS
• Penetration & stress testing for high traffic sites
& apps
• ~1 hour tests
• 100-180 8GB Cloud Servers

#RSUnlocked

41
HubSpot Outgrew the Public Cloud

#RSUnlocked
The Hybrid Cloud Delivers Optimisation

#RSUnlocked

Unlocked Nov 2013: Cloud principles track

  • 1.
    Cloud Principles track LindsayCassidy Senior Technology Strategist Garry Prior Rackspace Academy
  • 2.
  • 3.
  • 4.
    A New Wayof Thinking Virtualization is a TECHNOLOGY … Cloud Computing is a BUSINESS MODEL #RSUnlocked
  • 5.
    …. but thereis a problem 5
  • 6.
    Major business failedto Innovate….. Entertainment #RSUnlocked Photography Retail
  • 7.
    Business driver forFASTER AGILITY Market expectations Continuous Integration & Deployment Typical Change Management You are behind your competitors Time 7 #RSUnlocked
  • 8.
    Business IT Challenges REDUCE REDUCE AVOID DELIVERYTIME TO BUSINESS USERS INTERNAL COST & COMPLEXITY VENDOR LOCK-IN • Innovate faster by removing red tape • Eliminate the need for shadow IT • Lower admin overhead by allowing customers to self serve • Maintain visibility into your customers usage and spend • Spend less time doing upgrades • Move workloads to an open source cloud platform • Lower switching costs and reduce risk – multiple vendors will support OpenStack #RSUnlocked
  • 9.
    Cloud Supports theAgile Business #RSUnlocked 10
  • 10.
    Collaboration Delivering Agility andInnovation Remove the CAPEX Blockade • Lower Approval Threshold • Eliminate Missed Opportunity • Lower Barrier to Entry How Many Projects Have You Killed Because You Couldn’t Justify CAPEX Spend? #RSUnlocked
  • 11.
    Return on Agility(ROA) vs Return on Investment (ROI)
  • 12.
    ROI / ROA/ MC • Return on Investment - Return on investment (ROI) is the concept of an investment of some resource yielding a benefit to the investor. • Return On Agility - Operational advantages that can be easily measured such as ... • • • • Setting up infrastructure in minutes rather than months Completing massive computational projects with a large number of resources quickly Scaling architecture up and down to provide the needed IT resources only when you need them, Deliver targeted IT solutions fast for individual business units • Marginal Cost - The change in the total cost that arises when the quantity produced changes by one unit - or the cost of producing one more unit of a good #RSUnlocked 13
  • 13.
    Your Ideal ROIModel DEMAND CAPACITY MAX CAPACITY AVE USAGE MIN TIME #RSUnlocked
  • 14.
    Utility Portfolio Pricing FanaticalSupport® makes us the most trusted partner for business Seamless Portfolio of hosting and cloud computing services Open Technologies at Web Scale ensures value and reliability Monthly Daily Hourly Security Devices, Data Base Clusters, Dedicated ESX Hosts Private Cloud VM’s Compute, Network, Storage Simple, Scalable Services – No lock in
  • 15.
    On-Demand Cloud Traffic Own TheBase Rent The Spike Dedicated Cloud Public Cloud Burst Time #RSUnlocked 16
  • 16.
  • 17.
    Cloud is forEVERYONE not EVERYTHING DEDICATED • Public cloud + private cloud + dedicated servers • Working together as one • More familiar environments, less need to re-architect • Run apps where they run best • Better performance, reliability, security and economics PUBLIC #RSUnlocked PRIVATE
  • 18.
    Hybrid Cloud Hybrid Cloud:The Right Fit PUBLIC CLOUD PRIVATE CLOUD DEDICATED SERVERS Security Enhanced Security Customisation Higher Performance Reliability Reliability Per Unit Cost Per Unit Cost Utility Billing Utility Billing Provisioning Speed Provisioning Speed Lower Total Costs? Depends on your needs. #RSUnlocked
  • 19.
    Industry Experts onHybrid Cloud ““Hybrid IT is the new IT and it is here to stay….Hybrid IT creates symmetry between internal and external IT services that will force an IT and business paradigm shift for years to come.“ "Hybrid is the end-state. A lot of people say ‘the end state is cloud’ I don’t buy that at all… It is about creating the right architecture to support the application and the evolution of the application over time.” - Chris Howard, Managing VP - James Staten, VP & Principal Analyst Gartner Source: http://www.gartner.com/newsroom/id/1940715 Forrester Source:http://www.rackspace.com/blog/why-hybrid-cloud-is-a-must-have-for-the-enterprise/ #RSUnlocked 2 0
  • 20.
    Beware Of TechnologySwitches Cloud Applications Application App Transformation App Servers & Networking SAN Servers & Networking Transformation SAN Storage Current Enterprise Virtualisation #RSUnlocked 21
  • 21.
    Spotting Application DemandPatterns PERIODIC CYCLICAL BURSTING THE DAILY CYCLE #RSUnlocked
  • 22.
    Which Apps ShouldMove to Cloud? • Built for Resilience & Error Tolerance • Loosely Coupled Components • Preserved & Recoverable Application State • Parallelism CLOUD-AWARE APPLICATION DEVELOPMENT #RSUnlocked
  • 23.
    RIGHT FIT FORAPPLICATIONS BO DB BO Web SP DB SP Web App 3 App 4 App 5 App 4 App 7 App 4 SOP DB SOP FE ERP DB ERP FE On-Premise Data Centre On-Premise Private Cloud Dedicated Hosting Hosted Private Cloud CONTROL #RSUnlocked Public Cloud IaaS AGILITY *All material and content provided is privileged and confidential
  • 24.
  • 25.
    The eternal problemof IT How do I go faster? #RSUnlocked 26
  • 26.
    A New Wayof Thinking Virtualization is a TECHNOLOGY … Cloud Computing is a BUSINESS MODEL #RSUnlocked
  • 27.
    Transforming to acloud business PEOPLE & CULTURE APPLICATIONS INFRASTRUCTURE #RSUnlocked 28
  • 28.
    Agile People EnableCI/CD Model Dev/Ops Creates a Continuous Delivery Release once per day Release once per month DevOps is about people, process, and technology producing outcomes RACKSPACE® HOSTING #RSUnlocked | W W W.RACKSPACE.COM 29 Source: DriveDev
  • 29.
    What got ushere? Google Search Trends Red Hat #RSUnlocked IIS Apache MySQL
  • 30.
    Won’t get usthere Google Search Trends PowerShell #RSUnlocked GitHub NginX MongoDB
  • 31.
    Rackspace DevOps Experience 1300PATCHES IN 6 MONTHS 1 MILLION NOVA INSTANCES 99.97% API AVAILABILITY #RSUnlocked 32 120 M API HITS
  • 32.
    What You ShouldBe Asking… What are YOU going to DO with Cloud? #RSUnlocked 3 3
  • 33.
    MANDATE for DEV/OPS EnhancingDevelopment Skills: – Platform-Based Development – Scalable Applications – Stateless Applications Enhancing Operations Skills: – Scripting or coding – Automation – Infrastructure via APIs Standardized Platform: – Not infinitely customisable Cross-Functional Team: – Developers – Operations – Marketing CLOUD – Finance SQUAD #RSUnlocked
  • 34.
    Our DevOps AdvisoryServices #RSUnlocked 35
  • 35.
  • 36.
    MASS ADVERTISING CAMPAIGN •Consumer TV marketing campaign, driving huge, time-critical demand • Existing application based on dedicated infrastructure • Dedicated F5 load balancer with Rackconnect to re-route to cloud-based solution • 220 Cloud Servers (200 web servers, 20 DB) • Actual load of ~430 MB/sec for an hour with 260,000 simultaneous users (load-tested up to 808MB/sec) #RSUnlocked 37
  • 37.
    PEAKY DEMAND • Onlinefootball game • Highest customer demand in August (start of football season) • Peaky traffic during rest of season (weekends) #RSUnlocked 38
  • 38.
  • 39.
    ENABLING NEW BUSINESSMODELS • DDoS attack replication • 4 hours, 2 HTTP floods • 500 4GB Cloud Servers across 4 Rackspace DCs • 100,000 requests per second #RSUnlocked 40
  • 40.
    ENABLING NEW BUSINESSMODELS • Penetration & stress testing for high traffic sites & apps • ~1 hour tests • 100-180 8GB Cloud Servers #RSUnlocked 41
  • 41.
    HubSpot Outgrew thePublic Cloud #RSUnlocked
  • 42.
    The Hybrid CloudDelivers Optimisation #RSUnlocked