1. MEASURING PERFORMANCE Emergency Response Schematic:
Active Monitoring (before things go wrong) Employees are reminded that they should never admit liability for
1. an accident to any person other than their Supervisor/Manager or
2. other Company official (Terry). Employees must not give
3. statements to any unauthorised persons or sign any statement
without company permission.
4.
5.
6. EVENT
7. Is a
Is any
8. Person
Property
9. Damage? Injured?
10. Attend to
11. injured
person first
12.
13.
Control & Coordinate the Inform Assess the
14.
situation – Start the supervision/li situation –
15. ne manager Get First
16. investigation immediately Aider
Reactive Monitoring (after things go wrong) –
1. Call Emergency services
2. as and when required
3.
Write down what
4. you see/hear
5. Emergency Communication Triangle whilst carrying out
6. the investigation
7. not what you think
is going on.
8.
9.
10. Who?
11. People Response
Carry out
12. corrective
13. o action when
investigation
14. Where What? is completed
15. ?
16. Event
6 39

2. on back of 40 - 5