1. 1.1 LANGUAGES
1.1.1 Knowledge and practice of English language, expressed through
reading, writing, and pronunciation with an optimal level of
communication in general.
1.2 COMPUTER
1.2.1 Identifying the internal and external components of a computer or
server as well as the various peripherals to the same is installed.
1.2.2 Hardware, Software on different operating systems on a computer.
1.2.3 Installation and configuration of multiple operating systems on a
single workstation.
1.2.4 Extensive knowledge in managing the different Microsoft operating
systems: MS-DOS, Windows 95, 98, ME, 2000 and XP PRO, Windows2000 Server.
1.2.5 Optimal management of Microsoft Office 97, 2000, XP tools: Outlook,
Word, Excel, PowerPoint, Access and Front Page. * StarOffice 5.2 from Sun
Systems for multiple platforms such as MAC, UNIX, LINUX and Windows.
1.2.6 Flexibility to learn new skills and share them with my colleagues
in the training area.
1.2.7 Keyboard: Entering data at 30 ppm with 97% accuracy. INTERNET
Domain
1.3 INTERNET TOOLS
1.3.1 Explorer, Netscape, Mozilla and Opera.
1.3.2 Configuration of different types of connections to servers via
modem, cable modem, and through proxy servers.
1.3.3 Setting up multiple e-mail accounts in Outlook, Outlook Express and
Eudora Ligth, including export and import of complete agendas in personal
folders and public folders (Outlook 2000 / XP).

2. 1.3.4 Principles of programming in HTML for the creation and maintenance
of websites, and the application thereof to the creation of multimedia
and interactive DVD'S CD'S Flash and Shockwave technology.
1.3.5 Mastering the different search engines for collecting information
on the Internet.
1.4 TECHNICAL SUPPORT
1.4.1 assembly, installation, configuration, updating and mantenimineto
Hardware, Software, Networking and different operating systems on
computers.
1.4.2 Installation and configuration of multiple operating systems on a
single hard drive (Managing multiple partitions with different file
systems FAT32, NTFS, Linux: EXT3, VFAT, etc.).
1.4.3 Management paqueterías Norton for protection and maintenance in a
workstation.
1.4.4 Power Management SUNDRIES Quest for cloning multiple hard drives
and partitions. DATA Recovery
1.4.5 on a hard disk partitioned accidentally or improperly formatted.
(Even if you have virus).
1.4.6 Solution of internal conflicts in the operating system platform, or
programs that destabilize the proper functioning of a computer.
1.4.7 assembly, installation, configuration, updating and mantenimineto
of CCTV (Closed Circuit Digital) and VIDEO Workstations (For Digital
Video Editing)
1.4.8 Remote access via Internet-CLIENT SUPPORT (Terminal Server, PC
Anywhere and VNC) servers HuperDVR CCTV
1.5 GRAPHIC DESIGN

3. 1.5.1 herremientas optimal management of digitizing and graphic design of
the Family of Macromedia, Adobe and Corel Draw.
1.5.2 Color separation applications such as Illustrator 10, FreeHand 10
Corel Draw.
1.5.3 Modify images and application of digital filters with GIMP
PhotoShop, Corel Draw and export graphics for web with Adobe Image Ready.
1.5.4 Management of FTP and herremientas to edit websites with Dream
Weaver
1.5.5 Basic Management animasiones Flash
1.6 HELP DESK
1.6.1 Remote HELP DESK Consulting, support and customer service via
telephone, SKY PE, VNC, Team Viewer.
1.6.2 remote configuration set email accounts in multiple applications
and different types of internet connection.
1.6.3 Consulting and Testing FTP remote connections and IP addresses of
domains.
1.6.4 Virtual Desktop and work online.
1.7 NETWORKS
1.7.1 Network Architecture Planning
1.7.2 Development of a network system comprised of different components
such as Patch Pannel, Router, Swith, wiring configuration, etc ..
1.7.3 Installation and configuration of each of the entities mentioned
elements.
1.7.4 Link wireless network or different range. 1

4. 1.7.5 Remote access via Internet to support networks and support.
1.8 LOGISTICS (logistics outsourcing provider)
1.8.1 Procurement Logistics Implementation of activities aimed at
ensuring deliveries desired by the company's references and desired
amounts of raw materials, semi-finished products, equipment ... in the
best cost conditions. Making process involving the definition of a
procurement policy (management method of supply, the delivery leadtime,
transport management upstream, establishing the network of providers,
information system).
1.8.2 Logistics Execution distribution activities aim to ensure
deliveries desired by the customer and / or end user of the finished
product desired entities in the best conditions of cost. Making process
involving the definition of a distribution policy (method of managing the
stocks of finished products, delivery leadtimes, downstream transport
management, outsourcing to logistics service providers)
1.8.3 Running Production logistics activities They aim to ensure the
delivery arrangement desired by the different production units references
and desired amounts of raw materials and incur production with the best
conditions of cost. Performing this process involving the definition of
management rules (model piloting of flows, the management of stocks that
are incurred in production and escort system maintenance, management of
transport between the storage locations and lines Reverse Logistics
Execution
1.8.4 production process has to ensure the returns of goods ordered by
customers, because of errors or because of problems. techniques involving
repair, established by the company to ensure recycling, disposal or
recovery (and the second-hand market, for example for certain
manufactured goods) products at the end of life.