The document summarizes key reports and findings about Microsoft Lync. It discusses a Forrester ROI report finding 337% ROI for Lync. It also notes Gartner has named Lync a leader in its Magic Quadrant for unified communications for six years straight. Additionally, a Miercom report tested Lync 2010 and found it set a record by achieving over 4 million SIP calls without error, passing performance, resiliency, and security tests. The document then provides definitions and illustrations of Lync's unified communications capabilities and support across devices and platforms.
This presentation contains an overview of the Polycom and Microsoft Lync Server 2010 portfolio and shows also technical content for the integration of certified IP phones, HDX video conferencing devices and others...
Contemporary Unified Communications and Contact Center: Better TogetherAvtex
In this session we'll show how the Contact Center and Unified Communications can "play nice" and allow you to deliver world-class service to your customers, while still using a common UC toolset to collaborate both within and outside organization. We'll showcase the interoperability between Interactive Intelligence CIC 4.0 and Microsoft Lync 2010 using both "out of the box" and lightweight custom enhancements to illustrate a variety of common service scenarios.
We recently hosted a webinar to help customers answer the many questions and challenges around integrating Microsoft Lync with legacy communications infrastructures. We discussed best practices and recommendations learned from our extensive experience designing and managing hundreds of unified communication implementations, some common questions around Lync, IM and Presence and why SIP Trunking is critical to your Lync implementation.
Cyber Security in Energy & Utilities IndustryProlifics
In September 2011, Prolifics & IBM hosted a speaking session at a Cyber Security Summit in California. The presentation focused on the importance of Identity and Access Management in the Energy & Utilities industry as well as today's critical regulatory requirements.
This presentation contains an overview of the Polycom and Microsoft Lync Server 2010 portfolio and shows also technical content for the integration of certified IP phones, HDX video conferencing devices and others...
Contemporary Unified Communications and Contact Center: Better TogetherAvtex
In this session we'll show how the Contact Center and Unified Communications can "play nice" and allow you to deliver world-class service to your customers, while still using a common UC toolset to collaborate both within and outside organization. We'll showcase the interoperability between Interactive Intelligence CIC 4.0 and Microsoft Lync 2010 using both "out of the box" and lightweight custom enhancements to illustrate a variety of common service scenarios.
We recently hosted a webinar to help customers answer the many questions and challenges around integrating Microsoft Lync with legacy communications infrastructures. We discussed best practices and recommendations learned from our extensive experience designing and managing hundreds of unified communication implementations, some common questions around Lync, IM and Presence and why SIP Trunking is critical to your Lync implementation.
Cyber Security in Energy & Utilities IndustryProlifics
In September 2011, Prolifics & IBM hosted a speaking session at a Cyber Security Summit in California. The presentation focused on the importance of Identity and Access Management in the Energy & Utilities industry as well as today's critical regulatory requirements.
2. • The Forrester Total Economic Impact Report on
Lync – 337% ROI!
• Leader in Gartner Magic Quadrants For Unified
Communications 6th year in a row!!!!
• Miercom Report on Lync 2010
• “Microsoft Lync 2010 is the first Unified
Communications product to pass the SIP Torture
and Attrition Test with Miercom by achieving a
record 4 million SIP calls complete without error.
The evaluation of MS Lync included testing for
Performance, Resiliency, and Security” – Miercom
analysis
3. Unified Communications Definition
Gartner defines Unified Communications thus:
“…those that enhance individual, workgroup and organizational productivity by enabling and
facilitating the control, management integration and use of multiple enterprise
communication methods. UC products achieve this through the convergence and
integration of communications channels (that is, media), networks, systems and
business applications…”
Source: Gartner, August 2007.
3
4. Unified Communications ByYesterday
Communications Microsoft
Instant Video Web E-mail and Audio
Messaging (IM) Voice Mail Conferencing Telephony Conferencing Calendaring Conferencing
Instant
Telephony and Messaging
Voice Mail E-mail and Unified
Calendaring Conferencing: Audio,
Video, Web
Authentication Authentication
Authentication Authentication
Administration Administration
Administration Administration
Storage Storage
Storage Storage
Authentication Authentication
Authentication
Authentication
Administration Administration
Administration
Storage Administration
Storage
Storage
Storage
Compliance
On-Premises or in the Cloud
Forrester report - $16.1 MILLION DOLLARS in benefits over 3 years, Payback of just 12 months & a wopping risk adjusted Return on Investment of 337%Gartner Magic Quandrant – 6th year ina row in the top right quadrant ahead of all other players for completeness of Vision and ability to execute. In the latest report they particularly pointed out the enterprise ready aspect.By the way in the gartner Magic quandrant for telephony we are making great gains as well on the likes of Avaya and Cisco in the ability to execute (whilst maintaining our parity in the completeness of vision) whilst the likes of Lucent, Mitel and Siemens actually are actually losing groundFinally the Meircom Report.Miercom is a privately held network consultancy, specializing in networking and communications-related product testing