This document discusses Canada implementing an electronic invoicing infrastructure using the Universal Business Language (UBL) standard. It provides background on how business messaging has evolved from paper to electronic formats. The document argues that standardizing on UBL could reduce costs and enable new ways of doing business. It examines case studies of other countries and organizations that have successfully implemented UBL-based e-invoicing infrastructures. The document concludes that now is a good time for Canada to consider building a national UBL e-invoicing infrastructure to make businesses more competitive and efficient.
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http://enterprise.alcatel-lucent.com/?product=OmniAccessWirelessLANSwitch&page=overview
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This document provides an overview of electronic data interchange (EDI) and related concepts. It defines EDI as the computer-to-computer exchange of business documents between companies using standard formats. The document discusses the history and advantages of EDI, as well as value-added networks (VANs) that allow companies to exchange EDI messages. It also covers implementing EDI systems and the EDIFACT standard.
Telindus Telecom is transforming into a new kind of telecom operator that provides highly competitive connectivity and cloud computing solutions to businesses in Luxembourg. It has won several awards for its cloud services and operates a state-of-the-art network and datacenter. As a single point of contact, Telindus Telecom aims to meet all of a customer's ICT and connectivity needs through integrated solutions.
This document provides information about a 3-day conference on integrated border management and the role of information technology at borders. It includes the conference program, list of sponsors and exhibitors, and location. The conference will take place from April 23-25, 2008 in Seoul, South Korea and is hosted by the World Customs Organization and Korea Customs Service. It will explore how information technology can help customs administrations manage borders in the digital age and foster more integrated operations between border agencies.
Creating A Connected Organization for the 21st Century: The Future of Work on...Ayelet Baron
The document outlines Ayelet Baron's vision for creating a connected organization for the 21st century. It begins by imagining what such an organization could look like if everyone had the same vision of the future and translated it to their daily work. It then discusses the need for organizations to embrace constant change, build a culture of experimentation, and develop a connected, networked structure. The document argues that truly changing organizational culture requires leadership engagement, skills development, and embedding new practices and values into the organizational DNA. It promotes fostering open relationships, trust, and dialogue among employees, customers, partners and other stakeholders to build the connectivity required for success in today's world.
1) Denmark has had great success with its NemHandel e-invoicing system, exchanging over 70 million e-invoices since 2005 and saving €500 million.
2) NemHandel provides an open infrastructure for businesses to easily and securely exchange e-documents like invoices according to international standards.
3) Key aspects of NemHandel include an online registry for finding trading partners, support for standards like UBL 2.0, open-source software, and a web portal for generating invoices.
The City of Ingolstadt works with local trade association to provide free 24x7 secure Wi-Fi built using Alcatel-Lucent Enterprise WLAN technology to keep its city centre alive.
http://enterprise.alcatel-lucent.com/?product=OmniAccessWirelessLANSwitch&page=overview
The document describes BizzBox, an e-networking hub that enables seamless information exchange and integrated business processes between enterprises. BizzBox acts as an integration service provider, allowing different enterprises to connect and exchange business documents electronically through a common information and process model. This provides world-wide, business-wide, and system-wide interoperability in a way that is more affordable and scalable than traditional point-to-point connections between individual enterprises. BizzBox hides the underlying technology and standards complexity, allowing for simplified and flexible connections across business verticals and partnerships.
“Postal Disruption - Opportunities for your Future” John Manzolillo
The World Mail & Express Conference & Exhibition wrapped up today at the Biltmore Hilton Hotel in Miami Florida today. This year’s event included a special regional focus on Latin America as well as presentations on market disruption, cyber security and the search for a universal addressing approach. Presentations will be available for the delegates on the triangle website. For a preview of the CEP Group’s presentation on “Postal Disruption - Opportunities for your Future” see the uploaded file.
This document provides an overview of electronic data interchange (EDI) and related concepts. It defines EDI as the computer-to-computer exchange of business documents between companies using standard formats. The document discusses the history and advantages of EDI, as well as value-added networks (VANs) that allow companies to exchange EDI messages. It also covers implementing EDI systems and the EDIFACT standard.
Telindus Telecom is transforming into a new kind of telecom operator that provides highly competitive connectivity and cloud computing solutions to businesses in Luxembourg. It has won several awards for its cloud services and operates a state-of-the-art network and datacenter. As a single point of contact, Telindus Telecom aims to meet all of a customer's ICT and connectivity needs through integrated solutions.
This document provides information about a 3-day conference on integrated border management and the role of information technology at borders. It includes the conference program, list of sponsors and exhibitors, and location. The conference will take place from April 23-25, 2008 in Seoul, South Korea and is hosted by the World Customs Organization and Korea Customs Service. It will explore how information technology can help customs administrations manage borders in the digital age and foster more integrated operations between border agencies.
Creating A Connected Organization for the 21st Century: The Future of Work on...Ayelet Baron
The document outlines Ayelet Baron's vision for creating a connected organization for the 21st century. It begins by imagining what such an organization could look like if everyone had the same vision of the future and translated it to their daily work. It then discusses the need for organizations to embrace constant change, build a culture of experimentation, and develop a connected, networked structure. The document argues that truly changing organizational culture requires leadership engagement, skills development, and embedding new practices and values into the organizational DNA. It promotes fostering open relationships, trust, and dialogue among employees, customers, partners and other stakeholders to build the connectivity required for success in today's world.
1) Denmark has had great success with its NemHandel e-invoicing system, exchanging over 70 million e-invoices since 2005 and saving €500 million.
2) NemHandel provides an open infrastructure for businesses to easily and securely exchange e-documents like invoices according to international standards.
3) Key aspects of NemHandel include an online registry for finding trading partners, support for standards like UBL 2.0, open-source software, and a web portal for generating invoices.
The document provides a summary and experience details for Tony Dommett, an EDI/B2B/ERP specialist with over 27 years of experience in end-to-end B2B integration and ERP analysis. It details his experience implementing EDI and integration solutions for various industries, including experience with EDI standards like ANSI X12, Edifact, and XML. Recent experience includes roles at Kingspan Insulation and Shared Skills Ltd, where he provided EDI coordination and consulting services.
ALIQUID is a company founded in 2003 that deals with electronic document management and offers services focused on reducing customers' costs. It provides turnkey multi-channel sending services including mail, email, fax, and SMS. ALIQUID also offers certified archiving and replacement storage. As a small company, ALIQUID prides itself on being fast, flexible, and able to provide high quality services at a good price.
This document summarizes a corporate venturing community meetup held on January 5th 2017. It discusses 1) different models of corporate venturing including direct investments, internal/dedicated funds, and external funds, 2) how corporate venturing can help companies access disruptive innovation and accelerate growth, and 3) Proximus' approach to corporate venturing including direct investments in startups, accessing innovation trends, building an ecosystem of partners, and driving cultural change toward more agile innovation practices.
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Presented by Eric Gott at Documentation and Training West, May 6-9, 2008 in Vancouver, BC.
As we all know, creating training materials and documentation is an expensive and time-consuming process. If your editorial content, training materials, online courses, or user generated content reside in disparate sources such as Web sites, intranets or portals, you are losing significant potential value of this information. The RedDot Web Content Management solution will allow you to access all your valuable content, regardless of where it is stored, in a single easy-to-use interface.
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Our company is a leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. Building on our established heritage of innovation and entrepreneurial spirit, we operate globally with 2700+ employees in 100+ countries worldwide, with headquarters near Paris, France.
With communications, networking and cloud solutions for business of all sizes, our team of technology experts, service professionals, and 2900+ partners serves more than 830,000 customers worldwide, tailoring and adapting our solutions and services to local requirements. This provides tangible business outcomes through personalized connected experiences for customers and end users.
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More Software Solutions AS is a leading Norwegian software company with products for web-based self-service. We deliver solid and flexible solutions for data gathering, designing and managing electronic forms, process & case management.
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Avaya provides video collaboration solutions including desktop, mobile, and room systems. Their solutions integrate video into core systems to enhance customer experience and enable dispersed teams to complete projects more rapidly using video. Avaya solutions address common challenges of poor communication between dispersed teams, need to improve customer service and accelerate product development, and need for affordable solutions.
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Many IoT advancements hold the promise of better-connected consumer products and more-efficient business processes. However, attention should be paid to three concepts already proving their value for improved customer experiences, operational excellence, and new revenue streams.
There are the following ones:
- Fog & edge architecture,
- LPWAN,
- Realtime OTA.
Each of these concepts are becoming the IoT applications that are set to transform the customer experience and deliver the strongest benefits to myriad businesses. For more details see our presentation.
The document provides an overview of electronic data interchange (EDI). It discusses the evolution of EDI from the late 1970s for transmitting data between organizations. It describes what EDI is, common EDI transaction types like purchase orders and invoices, and EDI standards like ASC X12 and EDIFACT. The document also outlines different types of EDI implementation methods and gives examples of large companies that use EDI like Walmart. In under 3 sentences.
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Small summary of interesting thoughts and idea's from the keynotes I followed on the IoT Convention Europe in Mechelen (15-06-2017). With many thanks to the keynote speakers for the great talks and inspiring idea's and slides!
Vodacom Business is launching a new hosted contact center solution based on the Presence platform. The solution will be hosted in Vodacom's data centers and offered as a modular suite of contact center applications on an OPEX model. It aims to help businesses reduce costs, increase efficiencies and flexibility, and improve the customer experience. The hosted contact center architecture leverages virtualization and provides benefits like high availability, scalability, and centralized support. Vodacom sees this as an opportunity to generate additional network revenue and provide an innovative new service to businesses across Africa.
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Is It Canada's Turn to Implement an e-invoicing Infrastructure?
1. 1PDW 2103
OASIS Universal Business Language
Is it Canada's Turn
to Implement an
e-invoicing Infrastructure?
W. Hugh Chatfield
President – CyberSpace Industries 2000 Inc.
2. 2PDW 2103
OASIS Universal Business Language
Deconstructing the Question
● Infrastructure?
● e-Invoicing?
● Canada's turn?
● Is it ever too late?
5. 6PDW 2103
OASIS Universal Business Language
A Telegraph Message
Sender
Transmitter
Receiver
Receiver
Message
On Paper
Message
On Paper
Morse Code
- binary
- electronic
6. 7PDW 2103
OASIS Universal Business Language
Business MessagingToday
PAPER
Electronic
No
“Morse Code”
Electronic
7. 8PDW 2103
OASIS Universal Business Language
The Problem Domain
Exchange of
common business
documents
Customer Supplier
Curve from UBL and Disruptive Innovation
https://www.ibm.com/developerworks/industry/library/ind-disrubl/
paper, FAX
PDF's, EDI,
other proprietary means
9. 11PDW 2103
OASIS Universal Business Language
So What's the Problem?
CUSTOMER SUPPLIERBusiness Documents
Many to Many
$10/invoice
processing cost
Innovation through Imagination!
How might we get some disruptive innovation
going to solve this problem?
No perceived
benefitsNo standard
structure
11. 13PDW 2103
OASIS Universal Business Language
subset
superset
new
Common Business Objects
Cases to handle Business Documents Globally
Common structures
12. 16PDW 2103
OASIS Universal Business Language
UBL 2.1 defines 65 Business
Documents in Multiple Areas
● Catalogue, Quotation, Ordering, Fulfillment,
Billing, Payment, Statement, Transport
Services, Certificate of Origin
● eTendering, Vendor Managed Inventory,
Intermodal Freight Management, Utility
Billing, and Collaborative Planning,
Forecasting, and Replenishment
● Document Status and Document Status
Request
13. 18PDW 2103
OASIS Universal Business Language
Why we need standards?
● EDI did not standardize the messages –
wound up with over 5000 different e-invoice
structures
●
This required up to 50002
data converters in
the pipe
● Standardizing on single structure reduces
the conversion effort
● Standard message structure <=> your
proprietary message structure
15. 20PDW 2103
OASIS Universal Business Language
Has anyone built UBL-based infrastructure?
● National - Denmark (NEMHANDEL)
● Regional - EU (PEPPOL)
● Commercial
– Tradeshift
– Cloud Trade, Hubroker/Babelway
– B2BRouter
– MakeAEInvoice
– Many more coming
● Private
– used entirely within back-end systems interconnecting
homogenous and heterogenous implementations with a
common expression of business information
16. 23PDW 2103
OASIS Universal Business Language
Why Might We Want To?
● Support for the “paperless office” (green
technology)
● Provide an entry point into electronic
commerce for small, medium-sized
businesses and individuals
● Significant $ savings for large Customers
● Enable new ways of doing business for all
● Global open standards support trans-
national document exchange
17. 24PDW 2103
OASIS Universal Business Language
How Do We Start?
● Adopt global open standards (e.g. UBL)
● Build or buy infrastructure
● UBL is usable off the shelf – but – Canada
needs to create the Canadian customization
of UBL that suits Canadian needs
● Canada needs to invest in putting more
members on the standards committees
● Interfaces to existing infrastructures and
other standards
19. 26PDW 2103
OASIS Universal Business Language
“Build” Case Study 1 - Denmark
● Denmark legislated use of UBL in 2005
● Built Nemhandel infrastructure to allow B2G
for all suppliers
● Payback in ~1.5 years Denmark reports
€500M savings on 70M invoices (2005-
2010) http://bit.ly/VeAQcu
● Businesses started using infrastructure for
B2B
● 90%-95% successful onboarding to date
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“Build” Case Study 2 - EU
●
PEPPOL (started 2007) enables access to its standards-based IT
transport infrastructure through access points, and provides
services for eProcurement with standardised electronic document
formats (based on UBL and CENBII)
●
OpenPEPPOL - began official operations on September 1st,
2012
●
Seventeen partners within 11 countries: Austria, Denmark,
Finland, France, Germany, Greece, Italy, Norway, Portugal,
Sweden and the UK
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“Buy” Case Study 3 - Tradeshift
Cloud based SaaS
UBL Transactions
Customer
Customer
Supplier
Supplier
APP
Open API
Mapping
Intuit
Cloud Scan
Dynamic Invoicing
...
Browser
●"Freemium business model" all basic e-invoicing, suppliers and customers, can
be done for free; premium cost-based services offered to customers to improve
their experience, satisfy legacy or regulatory requirements, and improve supplier
on-boarding; cost-based services fund the free services
Off Network
Customer
PDF
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“Buy” Case Study 4 – NHS/UK
●
42 employees manage 17 clients, processing 450,000
invoices per year from over 10,000 suppliers (mainly paper)
● Feasibility study chose “Buy” solution (Tradeshift) for it's move to
e-invoicing
● Predict 20% efficiency savings after 2 years
● In first week, 9% of suppliers were onboard, 29% after 4 weeks
(Rapid onboarding by Suppliers)
● UK predicts savings of ₤22-28B/yr implementing e-invoicing
http://bit.ly/Zo2h6e
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Is it Time?
● Yes – we need to at least start
● Infrastructure needed for carrying out
business electronically in Canada
● Affordable for all
● Increased efficiencies
● Faster to market for new functionality
● Cost savings
– $10/invoice in processing costs
– Significant savings possible in better $ management
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If You Build it – Will They Come?
● Denmark now has 90-95% of all suppliers on
board - B2G (legislated) and B2B(voluntary)
● Tradeshift now in use in over 190 countries –
major large organizations now on board
● Intuit, Paypal, MITIE, Vestas Wind Systems,
DSM, DHL GBS, Kuehne+Nagel, DSV, Nike,
many more.
● The addition of Intuit's 5M+ customers makes
Tradeshift the largest e-invoicing network on the
planet
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Is it ever “too late”?
● Top down pressures - free trade agreements
with Europe and other countries? – will
Canadian companies be more competitive
by being UBL enabled? Are we ready?
● Bottom up pressure from SMEs who adopt
UBL based e-invoicing. (e.g. 5 million+ Intuit
customers sending UBL e-invoices via
Tradeshift) Are we ready?
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The Vision
● National Railway
● Steam Engines riding coast to coast on rails of
iron – a Nation builder for the Industrial Age
● National Electronic Business Infrastructure
● Information Engines riding coast to coast to
coast on rails of light – a Nation builder for the
Information Age
● Questions?
Editor's Notes
CyberSpace Industries 2000 Inc. XML Consulting/Training GoUBL a business ecosystem of collaborating organizations to promote the use of UBL in North America In the next 45 minutes we will try to develop an answer to the above question
Let us consider the following: What do we mean by infrastructure? What specifically is e-invoicing? Is an PDF sent by e-mail a useful electronic form? Where exactly is Canada in the implementation of e-invoicing? What does Canada need to do?
In the 21 st century – our electronic infrastructure is becoming critical
CPR founded in 1881 - Ceremonial completion in 1885 of the national railroad – Donald Smith driving in the silver spike Part of the agreement for British Columbia to enter confederation Steam trains carried people and goods across Canada Engines of steam, riding coast to coast on rails of iron – a nation builder for the industrial age
Original CPR charter provided for the right to create an electric telegraph service including charging for it Copper wire with telegraph sending/receiving device at each end. Telegraph rapidly became an important business tool
Message to be sent is - written on paper at sending end - sent in binary (dot/dash) electronically down the wire - translated back to message on paper at receiving end
Sender enters invoice data into their computerized system complying with their business model and business policies and practices Invoice is printed and send via mail Receiver receives invoice and re-enters the content back into their computerized system complying with their business model, policies and procedures ( rekey, scan/ocr ) Note that we got the process exactly backward from the telegraph model
Many “solutions” involve getting the other party to adopt your solution to your business problems (EDI). Note that the interface is many-to-many - hence lots of inertia to adopting change. Documents being exchanged are in many forms/structure. Note also (refer to curve) that the organizations that will benefit the most are those with many suppliers. Suppliers will not willingly incur more expense if there is payback only to the customer There is a requirement for an infrastructure for the exchange of these documents – concentrate on the pipe – not the systems in use at either end.
XML traces it's ancestry back to SGML - an ISO standard (ISO 8879 – Oct 1986) SGML and XML are recommendations for the construction of markup languages – not the specific markup for a particular problem domain. HTML is a SGML application; XHTML is HTML cast according to the XML recommendation – display content in a browser Pre-competitive consortia get together to standardize on a markup language for specific problem domains SVG – vector graphics Mathml – mathematics DITA – Darwin Information Typing Architecture – authoring/publishing UBL – Universal Business Language – exchange of common business documents
No standard structure for documents exchanged Business policies, procedures, work flow, different at end points Customer processing of supplier invoice into their electronic form costs ~ $10/invoice Suppliers expected to implement solutions that only benefit Customer Other than email/fax no infrastructure available to exchange documents for SMEs (EDI too expensive for SMEs) Inter-country exchange complicates the problem (language, legal, infrastructure incompatibilities, etc.) Major challenges Technical changes to existing systems Process changes to current workflows Suppliers will not pay to send invoices
Can we reduce the number of different invoice structures? Can a single structure meet every organizational need globally? Can we express these structures based on open standards? Has any work been accomplished to meet these goals?
Start with a base of common business objects Construct definitions of business documents based on common business objects Allow users to only use a subset of any particular document Allow users to add additional information to any common definition Allow users to create new documents from the base of common objects.
UBL 2.1 specifies 65 document types OASIS UBL is an internationally-standardized specification for a suite of common business documents (invoices, purchase orders, waybills, etc.) and a concrete XML syntax (using XSD ( XML Schema Definition ) or RNC ( Relax NG Compact Syntax) ) for expressing those documents in a machine-readable format. It is flexible enough to include your own business objects and XML syntax as extensions. It is structured in such a way that you can make your own business documents utilizing a common library of business objects. OASIS UBL is not owned by any application vendor, it is owned by the not-for-profit consortium Organization for the Advancement of Structured Information Standards and developed by the Universal Business Language Technical Committee. OASIS UBL can be downloaded for free and without encumbrances and without having to register in advance or even notify OASIS of its use. It can be used by commercial products. It can be used by private projects, internal or public. The two normative parts of UBL are the semantic definitions of the components and the W3C Schema expressions. Just because UBL and an infrastructure exists – it does not mean automatic adoption by the participants. Education is critical
There can be multiple business documents for a single area.
We need to get e-invoicing services to the 80% of organizations (typically SME's or individuals) that don't currently have the capability for e-invoicing
Even in the telegraph age, in order to reduce the manpower required to send a message, they developed “code books” where a single numeric value would be equivalent to a long text string Companies competed with their own code books, trying to make their code book more valuable than their competitors Eventually a single numeric code could be any of “n” text strings – not decipherable without knowledge of which code book was used to send the message.
Denmark legislated the use of UBL, implemented the infrastructure to submit B2G EU adopted this direction for B2G across national borders for organizations in the EU Once infrastructure is in place, B2B e-invoicing was adopted Adoption of UBL is extremely slow in North America Tradeshift – founded by some of the builders of the Danish and EU infrastructures
- roll out of UBL to the masses is underway - Canada may be blindsided – after trade agreements with EU, we may be required to submit invoices electronically in UBL – are we ready? - Large companies may encounter pressure from smaller companies to move to UBL invoicing - Tradeshift business model is free e-invoicing - revenue comes from add-on services to large organizations.
We could only find a small handful of UBL-based projects in North America (mainly transportation based trials) The roll-out of the Quickbooks/Tradeshift functionality in Canada (currently rolling out in the IK)
CENBII Workshop - In Europe, the European Commission had to invest in specifying what was needed and then find the syntax standards to fit. They also invested in putting members on the standards committees The CENBII specification is a meant to facilitate effective public procurement solution with focus on cross-border interoperability and closing the gap between systems built on UN/CEFACT and OASIS/UBL 2.0; they can be used to create interoperability between users of the two standards
enables European businesses to easily deal electronically with any European public sector buyers in their procurement processes, thereby increasing opportunities for greater competition for government contracts and providing better value for tax payers’ money began official operations on September 1st, 2012 PEPPOL enables access to its standards-based IT transport infrastructure through access points, and provides services for eProcurement with standardised electronic document formats (based on UBL and CEN/BII)
The individuals who worked on Nemhandel and later the PEPPOL infrastructures spun off company (Tradeshift) to create an off-the-shelf commercial version of the infrastructure Tradeshift is 3 rd generation software Implemented as a Cloud based SaaS, integrating social networking tools in a business environment (Supplier/Customer can converse around a single invoice document – resolve issues quickly – real time updates when customers accept, approve and pay invoice) Intuit provides interface to Tradeshift Cloud scan moves scanning/OCR/error correction back to the supplier Dynamic Invoicing provides $ to customer via discounts and immediate cash flow to suppliers
Need to provide affordable functionality to SMEs , aboriginal communities, large corporations, governments at all levels Dynamic discounting results in increased revenues for customer and better cash flow for SMEs Can move the process of capturing and quality control from Customer to Supplier where It belongs
Two examples where we can get concrete numbers
- UBL is now in use in over 190 countries – but virtually no adoption in North America – we have no metrics for a UBL project in North America. - we need a case study for the Canadian environment to develop metrics (costs, savings, barriers, etc)