2. SKILL
Skill is defined as….
“ The Learned ability to bring about
predetermined results with maximum
certainly, often with the minimum outlay of
time and energy both.”
3.
4. HARD SKILLS
Hard Skill are teachable abilities or skill sets
that are easy to quantify. Typically, you will
learn hard skills in the classroom, through
book or other training materials, or on the job.
Hard skill include:
5. EXAMPLE OF HARD SKILLS
• Proficiency in a foreign language
• A degree or certificate
• Machine operation
• Typing Speed
• Computer programming
6. SOFT SKILLS
Soft Skill
• The ability to communicate to interact
positively and productively with others
• It is the ability required and expected from
persons for finding a suitable job, its
maintenance and promotion.
7. EXAMPLES OF SOFT SKILLS
• Good Listener
• Effective communication Skills
• Flexibility
• Leadership
• Motivation
• Patience
• Problem Solving Abilities
• Teamwork
• Time management
• Work Ethic
8. OFFICE MANAGEMENT HARD SKILLS
• Expert-level proficiency
with Google Calendar,
Docs, Sheets and Slides.
• Planning and reshuffling
complex travel and event
arrangements for three
top executives.
• Researching and Writing
various executive
materials including
announcements,
agendas, and slide decks.
9. OFFICE MANAGEMENT OF SOFT SKILLS
• Maintaining a calm
demeanor despite tight
schedules and other
difficult situations.
• Organizing personal and
professional schedules for
three top executives and
level 2 executives assistants.
• Ability to think on my feet,
changing venues,
presentations slides, and
meal options, often at the
last minute.
10. IMPORTANCE AND ADVANGE OF SOFT
SKILLS
New employment
opportunities
Promotion and advanced
opportunities
Increased the ability to
perform on the job
Strong team and leadership
Incentives, rewards and
challenges for Employees
Recognition from the
industry, Employer and peers
11. Conclusion
• One of the most difficult things to teach
• And….the most common reason for not hiring,
not promoting & poor performance evaluation
of any.
• It s said that “Soft skill either makes your
career or breaks your career”.
pick one skill……….work on it……& practice!