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![Sicherer, 2011
“patients often forget [the device],
allow it to expire”
“Children had only used their EpiPen device
in 29% of recurrent anaphylaxis reactions.
This is perhaps unsurprising because a fear
of needles/injections is common”
“patients frequently do not understand how
and when to use [the epi-pen].”
#makehealth #DplusB](https://image.slidesharecdn.com/tylenolhacking2122015a-150213092304-conversion-gate02/85/Death-by-Bad-Design-25-320.jpg)
![Sicherer, 2011
“patients often forget [the device],
allow it to expire”
“Children had only used their EpiPen device
in 29% of recurrent anaphylaxis reactions.
This is perhaps unsurprising because a fear
of needles/injections is common”
“patients frequently do not understand how
and when to use [the epi-pen].”
Blaming the Patient
#makehealth #DplusB](https://image.slidesharecdn.com/tylenolhacking2122015a-150213092304-conversion-gate02/85/Death-by-Bad-Design-26-320.jpg)
Death by Bad Design
- 1. Healthdesignby.us Joyce Lee, MD,MPH, Doctor as Designer Twitter: @healthbyus @joyclee #makehealth #DplusB Death by Bad Design?
- 2. I/we have noties to any pharmaceutical companies
- 3. #subliminalmessage #shamelessplug Follow me onTwitter @joyclee #makehealth #DplusB
- 4. “Learning to design islearning to see” -Oliver Reichenstein #makehealth #DplusB
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- 6. Karen Farris Janice Stumpf CesarAlaniz Mike Dorsch D + B #makehealth #DplusB
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- 11. Come to the We#makehealth Fest August 2015! #makehealth #DplusB
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- 15. The needle is opposite tothe cap, which is counter- intuitive Epipen Design Flaw #makehealth #DplusB
- 16. Life or death is stressful! Don’tmake me think! #makehealth #DplusB
- 17. >15,000 Unintentional injections from Epi-Pensin the US between 1994-2007 There were #makehealth #DplusB
- 18. It’s an awkward size, & doesn’tfit in your pockets Design Flaw #makehealth #DplusB
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- 21. Whoa the cap & needleare at the same end! #makehealth #DplusB
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- 23. It’s thinner and shorter & fitsin your pocket! #makehealth #DplusB
- 24. “Bad Design CausesInjury” “Good Design Saves Lives!” “Aesthetics Do Matter for Health” Design Insights #makehealth #DplusB
- 25. Sicherer, 2011 “patientsoften forget [the device], allow it to expire” “Children had only used their EpiPen device in 29% of recurrent anaphylaxis reactions. This is perhaps unsurprising because a fear of needles/injections is common” “patients frequently do not understand how and when to use [the epi-pen].” #makehealth #DplusB
- 26. Sicherer, 2011 “patientsoften forget [the device], allow it to expire” “Children had only used their EpiPen device in 29% of recurrent anaphylaxis reactions. This is perhaps unsurprising because a fear of needles/injections is common” “patients frequently do not understand how and when to use [the epi-pen].” Blaming the Patient #makehealth #DplusB
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- 28. Patient problems are really designproblems Joyce Lee, MD Medical Designer #makehealth #DplusB
- 29. Fix the design, andit’s no longer the patient’s problem Joyce Lee, MD Medical Designer #makehealth #DplusB
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- 33. The most commoncause of Acute Liver Failure in the US #makehealth #DplusB
- 34. Ingredient in over600 prescription and non-prescription medications #makehealth #DplusB
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- 42. The most frequentlyused medication in the US: 23% of individuals using the drug weekly #makehealth #DplusB
- 43. Unintentional overdoses account for15% of cases of acute liver failure #makehealth #DplusB
- 44. Who is atrisk? Kids: teething, fever, cold & flu Younger women: menstrual, migraine, muscle pain Pts w/ chronic pain: high doses & multiple acetaminophen-containing meds Alcoholics: lower threshold for toxicity #makehealth #DplusB
- 45. 44% and 48%of adults incorrectly measured children and infant liquid doses, respectively. #makehealth #DplusB
- 46. 85% of 16-23year olds are unable to interpret labeled dosage information correctly #makehealth #DplusB
- 47. One-third are either unsureof the maximum dose or unsure if a maximum dose exists. #makehealth #DplusB
- 48. Just 35% ofsurveyed adults are aware of the potential for liver toxicity.
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- 64. Empathy PrototypeDefine IdeateTest #makehealth #DplusB
- 65. Empathy Understand a problem beforesolving it
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- 68. Prototype Sketch, draw, glue,code #makehealth #DplusB
- 69. Test Iterative Feedback fromUser #makehealth #DplusB
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- 71. Patients/Clients YOU ARE THEEXPERT We are here to serve you If you are uncomfortable, say so Walk away if you need to Have fun! #makehealth #DplusB
- 72. The rest ofthe team RESPECT THE EXPERTS Respect privacy Listen Have fun! #makehealth #DplusB
- 73. Defer Judgment One conversationat a time Go for volume Be visual Build on the ideas of others Stay on topic Encourage wild ideas Everyone #makehealth #DplusB
- 74. YOU are thecenter of the healthcare universe Experts/Designers #makehealth #DplusB
- 75. Experts/Designers We want youto talk about YOUR experience We want to design for YOU Don’t generalize to all patients #makehealth #DplusB
- 76. Everyone Defer Judgment One conversationat a time Go for volume Be visual Build on the ideas of others Stay on topic Have Fun! #makehealth #DplusB
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- 78. Empathy PrototypeDefine IdeateTest #makehealth #DplusB
- 79. Empathy Open ended questions (Who?What? When? Where? How? Why?) Be quiet and listen Encourage expert to talk more Dive Deeper Explode out/record problems Assign a scribe! #makehealth #DplusB
- 80. Define User-defined problem Of theproblems identified, narrow to one: “How might we…” #makehealth #DplusB
- 81. Ideate Explode out/record asmany ideas as possible (50+) Be visual Build on the ideas of others Wild ideas! #makehealth #DplusB
- 82. Prototype Prototype, test andrefine and be ready to present #makehealth #DplusB
- 83. Test Iterative Feedback fromUser #makehealth #DplusB
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- 97. US Income TaxForm Before http://goo.gl/GtKEfC #makehealth #DplusB
- 98. US Income TaxForm After http://goo.gl/GtKEfC #makehealth #DplusB
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- 100. #makehealth #DplusB By Bthe Designer
- 101. #makehealth #DplusB By Bthe Designer