Emma Burlow, QSA Partners, Go Green December Business Breakfast, St Mary Redcliffe Church, 2 Dec 2015
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Emma Burlow from QSA Partners gives examples of the work they have done with organisations towards adopting a Circular Economy approach.
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Emma Burlow, QSA Partners, Go Green December Business Breakfast, St Mary Redcliffe Church, 2 Dec 2015
- 1. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Emma Burlow Managing Partner
- 3. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Why Circular?....Market Perspective • Social – consumer behaviour – smarter, sharing acceptance • Generation rent – on-demand services - rent not buy • Austerity - consumers want more for less • Online shift – smart technology and internet of things
- 4. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Bandvulc WRAP Innovation map Peer2Peer Peer2Peer & repair
- 5. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Operational models Recycling • Recycling e.g. Happus Remanufacture • Remanufacture e.g. Bandvulc Repair • Repair e.g. Po-Zu; Restart Refurbishment • Refurbishment e.g. Premier Sustain Reuse via intermediary • Reuse (indirect) e.g. Globechain; Happus Long Life • Long Life e.g. Orangebox
- 6. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Routes to market Service Membership / subscription Hire / Lease Pay per use Sharing Platform
- 9. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Peer 2 peer (sharing economy)
- 10. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Customer needs Business aim Market and competition Success criteria Business model approach Finance Technical & materials Customer Journey Operational model Risks & mitigation Trial develop your idea
- 11. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Customer Needs • What outcomes are you customers looking for? • What segments are you gaining or losing customers? • What else do your customers buy, rent or use? • How is technology changing your marketplace?
- 12. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Consumer research 2. General Findings
- 13. CEBF Circular Economy Business Forum @CircularSW @QSAPartners “Presenting the financial model to our MD and FD really helped in the discussion on the proposition” Panasonic
- 14. CEBF Circular Economy Business Forum @CircularSW @QSAPartners Circular works with not against your business growth • What will the business look like in 5, 10 years? • How can you retain more of the value from the products that you sell. • How can you sell a service that provides customers with what they need.
- 15. CEBF Circular Economy Business Forum @CircularSW @QSAPartners “In 20 years time maybe we won’t be selling anything anymore.” UK market for domestic DIY & small trade tool hire is worth £1bn. 72% of B&Q customers would consider renting
- 16. CEBF Circular Economy Business Forum @CircularSW @QSAPartners What is the Circular Business Advantage? C = Customer, Commercial & Circular