The document outlines the Job Instruction (JI) training method for teaching workers how to perform jobs quickly, safely, and effectively. The 4-step JI method includes preparing the worker, presenting the operation through demonstration and explanation, having the worker try out the task, and following up for support and evaluation. Key aspects of JI training are breaking down each job into important steps, highlighting key points for each step, and explaining the reasons for those key points to help workers learn why certain techniques are important. The goal of this approach is reduced training time and improved job performance through a structured yet personalized teaching process.

1. TWI Training May 19, 2010

2. Job Instruction Training (JI) How to teach people to quickly learn to do a job correctly, safely, and conscientiously.

3. JI Training Results in:  Reduced training time  Increased production  Fewer accidents  Less scrap  Less rework  Less tool and equipment damage  Increased job satisfaction  Improved quality  Increased profits

4. The 4-Step Method for JI Step 1 - Prepare the Worker Step 2 - Present the Operation Step 3 - Try-out Performance Step 4 - Follow-up

5. Prepare the worker Put the person at ease State the job Find out what the person already knows Get the person interested in learning the job Place the person in the correct position

6. Present the Operation Tell the employee how to do the task using words only. Then, physically show the employee how the task is done. Do it again, illustrate the task one Important Step at a time. Do it again, illustrate the task one Important step at a time along with the Key Points for each important step . Do it again, illustrate the task one Important step at a time along with the key points for each important step stating reasons for each Key Point. Instruct clearly, completely and patiently but don’t give them more information than they can master at one time.

7. Try-Out Performance Have the person do the job – correct errors as they occur. Next, have the person explain each Important Step to you as they do the job the first time. Next, have the person explain each important step and Key Point to you as they do the job the second time. Finally, have the person explain each important step, the key point and reasons for Key Points to you as they do the job the third time. Make sure the person understands the reasons for the key points for each important step . Continue until you know they know.

8. Follow up Put the person on their own Designate who the person goes to for help Check on the person frequently Encourage questions Taper off extra coaching and close follow-up

9. A logical segment of the operation when something happens to advance the work. Putting a new blade in hack saw. Anything in a step that might— •Make or break the job •Injure the worker •Make the work easier to do, i.e. ―knack‖, ―trick‖, special timing, bit of special information, etc. That 5 or 10% of a the hard or tricky parts of a job. The reason for each Key Point People learn better when they know why they do things. The JI method of breaking down a job Important Steps HOW Key Points WHAT Reasons WHY

10. No. __________ JOB INSTRUCTION BREAKDOWN SHEET Operation:________________________________________________ Parts:____________________________________________________ Tools & Materials:__________________________________________ IMPORTANT STEPS KEY POINTS REASONS Reasons for each key point Anything in a step that might— 1. Make or break the job 2. Injure the worker 3. Make the work easier to do, i.e. ―knack‖, ―trick‖, special timing, bit of special information A logical segment of the operation when something happens to advance the work.