2. Job Description
• Job Identification
– Job title: Employment Specialist
– Preparation date : 6/4/2015
– Preparer : Shrife Baraka
• Job Summary
– Major functions/activities :
Prepare or maintain employment records related to events such as hiring,
termination, leaves, transfers, or promotions, using human resources
management system software.
Interpret and explain human resources policies, procedures, laws, standards, or
regulations.
Hire employees and process hiring-related paperwork.
Inform job applicants of details such as duties and responsibilities,
compensation, benefits, schedules, working conditions, or promotion
opportunities.
Address employee relations issues, such as harassment allegations, work
complaints, or other employee concerns.
5. 1/ Initiation
1/ Interview Question: Tell me about a time that you undertook
a course of study, on your own initiative, in order to improve
your work performance?
Answer guide: Answer should show that the applicant wants
to keep updated on latest developments and has a strong belief
in life-long learning.
2/ Interview Question: Tell me about initiatives you have taken
to improve procedures at work? Were you successful? Would
you do anything different now?
Answer guide: Answer should show consistency in initiating
positive actions. Job seeker should be able to contribute
innovative thoughts and actions to improve different aspects of
6. 1/ Initiation
3/ Interview Question: Tell me about a time you
succeed in overcoming a major obstacle. How did
it make you feel?
Answer guide: Candidate should show a
strong sense of commitment and the tenacity to
overcome obstacles. They should also have the
ability to formulate imaginative steps to solve
problems. Candidate should also learn and get
inspired by personal success.
7. 2/Communication skill
1/Interview Question: Tell me about a time when you had to
be very careful in communicating delicate information. What was
the possible risk involved and how did you go about it?
Interview Answer Guide: Job seeker should appear to
understand the necessity of confidentiality, to have the ability to
disclose delicate/sensitive information carefully, and with utmost
sensitivity.
2/Interview Question: Describe a time when you took extra
effort to make sure the person with whom you were
communicating with had really understood your point. How did
you do this?
Interview Answer Guide: The candidate's answer should
show that they understand why clarification is an important part
8. 2/Communication skill
Interview Question: What steps do you take to
establish a rapport with others?
Interview Answer Guide: Job seeker should
have the ability to see things from another
person's perspective. How do they accomplish
this? Does the candidate appear to be able to
empathize with others?
9. 3/problem solving
1/Interview Question: Give me details of a time
when you were unable to complete a task because you
didn’t have adequate information to reach a good
decision.
Answer Guide: Answer should show that you will
guess or settle for a solution that isn’t optimum.
2/Interview Question: Describe how you handle
yourself when you are stressed or under pressure.
Please describe one tough situation you found yourself
in with a co-worker or manager and how you handled
that particular situation.
Answer Guide: Answer should show how you are
10. 3/problem solving
3/Interview Question: Describe a position
you have held where you problem solving skills
were regularly tested.
Answer Guide: Answer should show you
problem solving skills in a positive light and
promote your analytical skill level.
11. 4/Positive attitude
1/What three specific things about your last job
gave you the most satisfaction? Why?
2/What have you done in your last job that makes
you feel proud?
3/Please think back to a time when setting a
positive example had the most beneficial impact
on people you worked with. How did you determine
that a strong example was needed? What was the
effect on the staff?