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First Meeting of the Regional Soil Laboratory Network
for Eurasia and Europe
National Reference Laboratories
Quality Control, Quality Assurance and Good
Laboratory Practices
Soil Fertilizer and Water Resources Central Research Institute
TURKEY
The Institute was established in
1954, in Ankara as a National
Specialization Institute under
General Directorate of Agricultural
Affairs.
After the Institute was converted to
Central Research Institution by the
approval of the Ministry in 2007,
renamed as Soil Fertilizer and Water
Resources Central Research
Institute.
HISTORY OF THE INSTITUTE
Our mission; is to carry out and conclude high quality researches that can
satisfy the demands of Turkish agricultural sector in the area of soil, fertilizer
and water resources and also support the Ministry both in national and
international levels in terms of research and policymaking through
concentrating on some activities like in-service trainings, seminars and
courses.
Our vision; is to produce data for the needs of the Ministry on an
institutional basis, to carry out national and international research studies,
and to assist solving the problems which the sector may encounter through
the increasing quality of institutional R&D capacity.
Task Description; to make a contribution to making and initiating policies
that consider human and environmental conditions through recommending
necessary advice based on internationally standardized research studies in
the area of soil, fertilizer and water resources.
MISSION and VISION
Laboratory Quality Management has been started to work with the
purpose of establishing quality consciousness and ensuring continuity in
controlled work in the Institute.
Having laboratories accepted by the Ministry for reference in soil water
and plant analyzes, the Institute has been accredited in NPK analyses on
chemical fertilizers according to TS EN ISO/IEC 17025 "General
Requirements for Qualification of Testing and Calibration Laboratories"
standard in 2010.
TOTAL QUALITY MANAGEMENT SYSTEM
TS EN ISO/IEC 17025
It is the first laboratory in the Ministry of Agriculture and Forestry that is
accredited with regards to chemical fertilizers. The Institute has been
accredited in all laboratories on October 9, 2014. Institute's laboratories
were accredited in 39 methods by 2019.
TOTAL QUALITY MANAGEMENT SYSTEM
TS EN ISO/IEC 17025
TOTAL QUALITY MANAGEMENT SYSTEM
In 2017 the Institute was authorized within
the scope of the circular "Establishment
Authority and Inspection Circular of
Agricultural, Soil, Plant and Irrigation Water
Analysis Laboratories for Agricultural
Purposes" and Proficiency Test Cycle has been
started to be organized Proficiency Test twice
a year in accordance with the "TS EN ISO/IEC
17043 Conformity Assessment and General
Conditions for Proficiency Test".
In 2018, the Institute has been accredited by
TURKAK according to ISO EN/IEC 17043.
TS EN ISO/IEC 17043
TOTAL QUALITY MANAGEMENT SYSTEM
INTERNAL CONTROL SYSTEM
Since 2011, with the Internal Control System has defined the
functioning of all sub-units, organizational charts, processes,
activities carried out, job description and requirements
documents, work flow charts, risks, control strategies,
information and communication processes, monitoring and
evaluation mechanisms.
It is aimed to carry out all activities carried out by the Institute in
a correct, fast, effective, efficient and frugal manner with the
understanding of searching, improving and developing the
quality continuously.
EFQM (European Foundation for Quality Management)
Excellence Model was adopted to the Institute in 2013 in
order to have international standards in all units.
Thus, by adopting a modern management approach that
takes into account the needs and satisfaction of all
stakeholders, it adopted the "EFQM Excellence Model" as a
role model.
A team from Turkish Quality Association has made their on-
site assessment and the Institute has risen to the level of
"EFQM Recognised For Excellence 4 Star" in the process
and was included the “Global Excellence Index” organization
by the EFQM in 2018.
TOTAL QUALITY MANAGEMENT SYSTEM
EFQM
The Institute's Total Quality Management System was created in
2013 to ensure an effective coordination among the Quality
Management, Internal Control System and EFQM Excellence Model
and the system is responsible for ensuring that quality
understanding is settled in all departments and units of the
Institute.
TOTAL QUALITY MANAGEMENT SYSTEM
There are 6 different subject oriented laboratories in the Institute
• Plant and Organic Fertilizer Analysis Laboratory
• Microbial Fertilizer R&D and Culture Collection Center
• Soil Quality and Fertility Analysis Laboratory
• Chemical Fertilizer Laboratory
• Irrigation Water Quality Analysis Laboratory
• Irrigation, Soil Physics and Salinity Laboratory
LABORATORIES
LABORATORY ACTIVITIES
→ To authorize and inspect laboratories belonging to the public and
private sector which were authorized by The Ministry of Agriculture and
Forestry,
→ To analyze soil, fertilizer and water analyses and to give necessary
advice at international standards within quality assurance,
→ To carry out quality control and standardization of soil analyses
To inspect markets according to "Chemical and Organic Fertilizer Control
Regulation«,
→ To carry out training on laboratory studies nation-wide.
200.000 analysis capacity for 15.000 samples in a year
10.000 soil fertility parameters analysis capacity for 1.000 soil samples
in a month
3.000 soil salinity analysis capacity for at least 200 soil samples in a
month
500 soil physical properties analysis capacity for 100 soil samples in a
month
500 analysis capacity for 100 liquid and solid fertilizers in a month
1.500 analysis capacity for 150 organic materials in a month
5.000 water quality analysis capacity for 500 samples in a month
LABORATORY CAPACITY
QC/QA
Quality Assurance (QA) is a proactive quality process. Quality Control (QC),
on the other hand, focuses on finding defects in the product claimed to be
completed. Therefore, Quality Control (QC) is a reactive quality process.
STAFF
We have procedure and retain records for selection, training,
supervision, authorization, monitoring competence of personnel.
Laboratory personnel are authorized to development, modification,
verification/validation of methods; analysis, report, review and
authorization of results.
FACILITIES AND ENVIRONMENTAL CONDITIONS
Our facilities and environmental conditions are suitable for
laboratory activities and not adversely affect the validity of results.
We monitor, control, record environmental conditions where they
influence the validity of the results.
Access to and use of areas affecting laboratory activities, prevention
of contamination, interference, effective separation between areas
with incompatible laboratory activities are monitored and
periodically reviewed.
EQUIPMENT
→ The equipment used for measurement is capable of achieving the
measurement uncertainty required to provide a valid result.
→ We calibrate equipment;
• When the measurement accuracy or measurement uncertainty affected
the validity of the reported results
• For establishing the metrological traceability of the reported results
→ The laboratory establishes a calibration programme
→ All equipment requiring calibration are labelled/coded
→ All calibrated equipment have a intermadiate check program
METROLOGICAL TRACEABILITY
Metrological traceability is defined as “the property of a measurement
result whereby the result can be related to a reference through a
documented unbroken chain of calibrations, each contributing to the
measurement uncertainty”.
We establish and maintain metrological traceability of results by;
• Calibration provided by acredited laboratory,
• Using certified reference materials provided by acredited producer.
SELECTION, VERIFICATION / VALIDATION OF METHODS
→ We use appropriate methods and procedures for all laboratories.
→ All methods and supporting documentation be kept up to date.
→ We verifying properly perform methods before introducing.
USE OF REFERENCE MATERIALS OR QUALITY CONTROL MATERIALS
(QC CHARTS)
The method is in control if:
• The control value is within the warning
limits
• The control value is between warning
and action limit and the two previous
control values were within warning
limits
The method is out of control if:
• The control value is outside the action
limits
• Seven control values in consecutive
order gradually increase or decrease
• The control value is between the
warning and the action limit and at
least one of the two previous control
values is also between warning and
action limit
Range-charts
X – charts
PARTICIPATION IN PROFICIENCY TESTING AND IN
INTERLABORATORY COMPARISONS OTHER THAN PROFICIENCY
TESTING
The Institute should participate in a Proficiency Test within 48 months
period at least.
ALSO, WE ASSURING THE QUALITY OF THE LABORATORY
RESULTS WITH;
• Actions to address risks and opportunities,
• Improvement,
• Corrective actions,
• Internal audits (at least within 12 months period),
• Management reviews (at least within 12 months period)
• Retesting of items
• Correlation of results for different characteristics of an item
• Review of reported results
• Ensuring externally provided products and services confirm to
the laboratory’s established requirements before they are used
Thank you for your
attention

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Turkey: Soil Fertilizer and Water Resources, Central Research Institute

  • 1. First Meeting of the Regional Soil Laboratory Network for Eurasia and Europe National Reference Laboratories Quality Control, Quality Assurance and Good Laboratory Practices
  • 2. Soil Fertilizer and Water Resources Central Research Institute TURKEY
  • 3. The Institute was established in 1954, in Ankara as a National Specialization Institute under General Directorate of Agricultural Affairs. After the Institute was converted to Central Research Institution by the approval of the Ministry in 2007, renamed as Soil Fertilizer and Water Resources Central Research Institute. HISTORY OF THE INSTITUTE
  • 4. Our mission; is to carry out and conclude high quality researches that can satisfy the demands of Turkish agricultural sector in the area of soil, fertilizer and water resources and also support the Ministry both in national and international levels in terms of research and policymaking through concentrating on some activities like in-service trainings, seminars and courses. Our vision; is to produce data for the needs of the Ministry on an institutional basis, to carry out national and international research studies, and to assist solving the problems which the sector may encounter through the increasing quality of institutional R&D capacity. Task Description; to make a contribution to making and initiating policies that consider human and environmental conditions through recommending necessary advice based on internationally standardized research studies in the area of soil, fertilizer and water resources. MISSION and VISION
  • 5. Laboratory Quality Management has been started to work with the purpose of establishing quality consciousness and ensuring continuity in controlled work in the Institute. Having laboratories accepted by the Ministry for reference in soil water and plant analyzes, the Institute has been accredited in NPK analyses on chemical fertilizers according to TS EN ISO/IEC 17025 "General Requirements for Qualification of Testing and Calibration Laboratories" standard in 2010. TOTAL QUALITY MANAGEMENT SYSTEM TS EN ISO/IEC 17025
  • 6. It is the first laboratory in the Ministry of Agriculture and Forestry that is accredited with regards to chemical fertilizers. The Institute has been accredited in all laboratories on October 9, 2014. Institute's laboratories were accredited in 39 methods by 2019. TOTAL QUALITY MANAGEMENT SYSTEM TS EN ISO/IEC 17025
  • 7. TOTAL QUALITY MANAGEMENT SYSTEM In 2017 the Institute was authorized within the scope of the circular "Establishment Authority and Inspection Circular of Agricultural, Soil, Plant and Irrigation Water Analysis Laboratories for Agricultural Purposes" and Proficiency Test Cycle has been started to be organized Proficiency Test twice a year in accordance with the "TS EN ISO/IEC 17043 Conformity Assessment and General Conditions for Proficiency Test". In 2018, the Institute has been accredited by TURKAK according to ISO EN/IEC 17043. TS EN ISO/IEC 17043
  • 8. TOTAL QUALITY MANAGEMENT SYSTEM INTERNAL CONTROL SYSTEM Since 2011, with the Internal Control System has defined the functioning of all sub-units, organizational charts, processes, activities carried out, job description and requirements documents, work flow charts, risks, control strategies, information and communication processes, monitoring and evaluation mechanisms. It is aimed to carry out all activities carried out by the Institute in a correct, fast, effective, efficient and frugal manner with the understanding of searching, improving and developing the quality continuously.
  • 9. EFQM (European Foundation for Quality Management) Excellence Model was adopted to the Institute in 2013 in order to have international standards in all units. Thus, by adopting a modern management approach that takes into account the needs and satisfaction of all stakeholders, it adopted the "EFQM Excellence Model" as a role model. A team from Turkish Quality Association has made their on- site assessment and the Institute has risen to the level of "EFQM Recognised For Excellence 4 Star" in the process and was included the “Global Excellence Index” organization by the EFQM in 2018. TOTAL QUALITY MANAGEMENT SYSTEM EFQM
  • 10. The Institute's Total Quality Management System was created in 2013 to ensure an effective coordination among the Quality Management, Internal Control System and EFQM Excellence Model and the system is responsible for ensuring that quality understanding is settled in all departments and units of the Institute. TOTAL QUALITY MANAGEMENT SYSTEM
  • 11. There are 6 different subject oriented laboratories in the Institute • Plant and Organic Fertilizer Analysis Laboratory • Microbial Fertilizer R&D and Culture Collection Center • Soil Quality and Fertility Analysis Laboratory • Chemical Fertilizer Laboratory • Irrigation Water Quality Analysis Laboratory • Irrigation, Soil Physics and Salinity Laboratory LABORATORIES
  • 12. LABORATORY ACTIVITIES → To authorize and inspect laboratories belonging to the public and private sector which were authorized by The Ministry of Agriculture and Forestry, → To analyze soil, fertilizer and water analyses and to give necessary advice at international standards within quality assurance, → To carry out quality control and standardization of soil analyses To inspect markets according to "Chemical and Organic Fertilizer Control Regulation«, → To carry out training on laboratory studies nation-wide.
  • 13. 200.000 analysis capacity for 15.000 samples in a year 10.000 soil fertility parameters analysis capacity for 1.000 soil samples in a month 3.000 soil salinity analysis capacity for at least 200 soil samples in a month 500 soil physical properties analysis capacity for 100 soil samples in a month 500 analysis capacity for 100 liquid and solid fertilizers in a month 1.500 analysis capacity for 150 organic materials in a month 5.000 water quality analysis capacity for 500 samples in a month LABORATORY CAPACITY
  • 14. QC/QA Quality Assurance (QA) is a proactive quality process. Quality Control (QC), on the other hand, focuses on finding defects in the product claimed to be completed. Therefore, Quality Control (QC) is a reactive quality process.
  • 15. STAFF We have procedure and retain records for selection, training, supervision, authorization, monitoring competence of personnel. Laboratory personnel are authorized to development, modification, verification/validation of methods; analysis, report, review and authorization of results.
  • 16. FACILITIES AND ENVIRONMENTAL CONDITIONS Our facilities and environmental conditions are suitable for laboratory activities and not adversely affect the validity of results. We monitor, control, record environmental conditions where they influence the validity of the results. Access to and use of areas affecting laboratory activities, prevention of contamination, interference, effective separation between areas with incompatible laboratory activities are monitored and periodically reviewed.
  • 17. EQUIPMENT → The equipment used for measurement is capable of achieving the measurement uncertainty required to provide a valid result. → We calibrate equipment; • When the measurement accuracy or measurement uncertainty affected the validity of the reported results • For establishing the metrological traceability of the reported results → The laboratory establishes a calibration programme → All equipment requiring calibration are labelled/coded → All calibrated equipment have a intermadiate check program
  • 18. METROLOGICAL TRACEABILITY Metrological traceability is defined as “the property of a measurement result whereby the result can be related to a reference through a documented unbroken chain of calibrations, each contributing to the measurement uncertainty”. We establish and maintain metrological traceability of results by; • Calibration provided by acredited laboratory, • Using certified reference materials provided by acredited producer.
  • 19. SELECTION, VERIFICATION / VALIDATION OF METHODS → We use appropriate methods and procedures for all laboratories. → All methods and supporting documentation be kept up to date. → We verifying properly perform methods before introducing.
  • 20. USE OF REFERENCE MATERIALS OR QUALITY CONTROL MATERIALS (QC CHARTS) The method is in control if: • The control value is within the warning limits • The control value is between warning and action limit and the two previous control values were within warning limits The method is out of control if: • The control value is outside the action limits • Seven control values in consecutive order gradually increase or decrease • The control value is between the warning and the action limit and at least one of the two previous control values is also between warning and action limit Range-charts X – charts
  • 21. PARTICIPATION IN PROFICIENCY TESTING AND IN INTERLABORATORY COMPARISONS OTHER THAN PROFICIENCY TESTING The Institute should participate in a Proficiency Test within 48 months period at least.
  • 22. ALSO, WE ASSURING THE QUALITY OF THE LABORATORY RESULTS WITH; • Actions to address risks and opportunities, • Improvement, • Corrective actions, • Internal audits (at least within 12 months period), • Management reviews (at least within 12 months period) • Retesting of items • Correlation of results for different characteristics of an item • Review of reported results • Ensuring externally provided products and services confirm to the laboratory’s established requirements before they are used
  • 23. Thank you for your attention

Editor's Notes

  1. Hello everyone and welcome. I am glad to be here with Eurosolan members today.
  2. I'd like to start quickly introduce myself. I am Yasemin Demir from Soil Fertilizer and Water Resources Central Research Insitute. I have been working for eight years in there and also last one year as Quality Manager for Proficiency Testing. I will make a presentation about my Institute, Quality Assurance and Quality Control.
  3. The Institute has been operating since 1954 under the Ministry of Agriculture and Forestry. This is today's name of Ministry.
  4. This slide shows the our mission, vision and tasks. These are official and long descriptions. So I don't want to read all of them but shortly we are working for improving Turkey's agriculture R-D capacity.
  5. Laboratory Quality Management has been started to work in 2007. After 3 years that we had accreditation for NPK analysis firstly.
  6. Then we continued working about Quality management. Today we have accreditation for 39 methods according to ISO 17025.
  7. Also, we are organizing Proficiency Tests twice a year since 2017. The Institute has been accredited according to ISO 17043 last year.
  8. We have also Internal Control System in the institute. We defined the functioning of all sub-units, processes, risks etc. Thus, we aim to carry out all activities with the understanding of correct, fast, effective and continuous improvement and development.
  9. EFQM was adopted to the Institute six years ago in order to have international standards in all units. Then we had a new role model EFQM. After that we had 4 Star in the process and accepted to the Global Excellence Index last year.
  10. We needed total quality management. Because we wanted to to put these system under a roof. So, we have total quality management in the institute for 6 years. We aimed that ensure an effective coordination among the Quality Management, Internal Control System and EFQM Excellence Model.
  11. Our Institute has 6 laboratories. You see their topics on the slide.
  12. Our team is working in the laboratories for the purpose of to authorize and inspect laboratories which were authorized by our Ministry and to analyze soil, fertilizer and water analyses and to give advice. Also, they making quality control and standardization of soil analyses, to inspect markets. And they organizing training in laboratory studies.
  13. We have realy large capacity of laboratories in Turkey. In total, we have 200.000 analysis capacity for 15.000 samples in a year.
  14. Okay as I said before the Institute is an R-D centre and have big laboratories. So Quality management is very important for us. QA is a proactive quality process. QC focuses on finding defects in the product. Therefore, QC is a reactive quality process.
  15. What are we doing about QC/QA? I will try to give some examples. We have a procedure and retain records for selection, training, supervision, authorization, monitoring competence of personnel. Laboratory personnel are authorized to development, modification, verification/validation of methods; analysis, report, review and authorization of results.
  16. We have suitable facilities for laboratory activities and we are controlling, monitoring and recording our environmental conditions regularly. There is an effective separation between areas with incompatible laboratory activities are monitored and periodically reviewed.
  17. About the equipment.
  18. We are testing our laboratories through proficiency tests. The Institute should participate in a Proficiency Test within 48 months period at least. You see the number of proficiency tests that we participated on the slide.
  19. That's all I'm talking about. Thank you for attention.