The document provides cost saving and business increasing strategies for real estate agents. It suggests borrowing lockboxes instead of purchasing to save costs. It also recommends creating a property website to track visitors, get feedback, and advertise listings. Additionally, it shares statistics from a survey finding that 72% of home buyers use the internet to search, with 54% visiting Zillow and 80% visiting Realtor.com. The document then offers business and lead generating ideas like networking at lunch, contacting past clients with apology letters, and creating a 21 point business plan to improve practices.