Trinan is a commercial property management firm focused on maximizing profits for their clients. They provide a range of property management services, from full service to customized options. Trinan evaluates each property's expenditures, income, and the competitive marketplace to develop a strategic management plan. Their goal is to reduce costs, increase rental income, and ensure properties are as profitable as possible through all market conditions.

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property management
commercial real estate services

2. Property Management
Trinan is a premier property management firm focused on the bottom line profitability
of our client’s properties. We believe in collaborating our property management services
with our client’s current leasing platform into a single focused effort as we understand the
synergies required between the two disciplines and believe that each is vitally necessary to
the success of every property. Trinan is committed to keeping our clients fully involved in
the management process through an array of contact methods and scheduled meetings.
Trinan utilizes a structured yet constantly evolving management strategy to keep costs
low and income high throughout changing economies and markets.
In an effort to meet each client’s specific needs, Trinan provides a range of management
options from full-service property management to modified and customized services as
determined by the client’s requirements.
Our program commences with a detailed systematic evaluation of each property that
allows Trinan to gain an understanding of the property’s current condition, formulate
profit objectives, set timeline expectations for our clients, and obtain a firm grasp on the
current leasing efforts. Additionally, Trinan recognizes that a complete understanding
of the current marketplace is crucial in setting and executing profitability goals in
commercial real estate. Through meetings with the leasing team, Trinan develops a
States of Operation: complete understanding of the rental rates, abatement periods, and tenant improvement
Arizona
allowances that we are competing against in the market with each property we represent.
California
This knowledge allows Trinan to effectively address the short comings of each property
Georgia
and to return each to maximum profitability in any market conditions.
Nevada
Texas
Trinan then begins meeting property objectives through a series of distinct actions involving
both management adjustments and leasing coordination. Our client’s are consistently
Property Types: updated on the progress towards our property goals at predetermined time points and
Retail stages. Trinan manages each property towards the profit objects carefully determining
Office the best course of action in achieving cost savings without loss of functionality. Trinan
Industrial believes that property profitability is a continuous ambition that demands effort, vision,
Multi-Family innovation, and tremendous dedication by a real estate firm. Trinan’s single purpose in
Mixed Use property management is to make our client’s real estate as profitable as possible.

3. Evaluating a Property for Management Services
A thorough assessment of each client’s property is essential in the development of a strategic management plan. It
is impossible to move forward in a deliberate direction without first having a detailed understanding of where you
are and where exactly you plan to go. Trinan is adept at evaluating property by identifying realities and subsequent
opportunities in the three main dynamics that affect the profitability of a property; Expenditures, Income, and
Marketplace.
Expenditures
Trinan analyzes the current operating costs of each property to uncover potential savings opportunities. We evaluate
all fees associated with the property including taxes, insurance, property management, common area maintenance,
leasing commissions, and extraordinary expenditures. Trinan compares the current costs of operations to our model
of pricing to determine which areas can be improved. The findings are used to calculate an estimated savings
amount that can be achieved through an alliance with Trinan and to set a framework for management procedures
moving forward.
Income
While management increases profits through a series of sound spending decisions, leasing increases profits through
advantageous rental transactions resulting in more income. Trinan methodically evaluates the current leasing
strategies of each property and works with the leasing team to provide management services that will enhance
the property’s marketability. This may include review of the advertising vehicles being utilized, the presentation of
the property through marketing materials, sales techniques of the current leasing company, and any extraordinary
or grass roots promotion campaigns being employed. Our goal is to uncover opportunities for improved methods
that will result in faster more lucrative lease-ups. Much like our evaluation of expenditures results in a management
framework; the income evaluation is used to aid the development of an improved strategic leasing plan for the
property.
Marketplace
Trinan recognizes that a complete understanding of the current marketplace is crucial in setting and executing
profitability goals in commercial real estate. We have a firm grasp on the rental rates, abatement periods, and tenant
improvement allowances that we are competing against in the market with each property we represent. Additionally,
we know where to obtain competitive pricing in all third party transactions including vendor dealings, maintenance
items, insurance coverage, and potential tax savings. This knowledge allows Trinan to effectively address the short
comings of each property and to return each to maximum profitability in any market conditions.

4. Management Services offered
Accounting Oversight
Client, Property, Suites, Tenants and Vendors Ongoing Property Inspections
Operating Banking Accounts Preparation of Vacant Units
Percentage Rents/Gross Sales Revenue Administration Review and/or Establish Vendor Service Contracts
Collections – Calls, Notices and Defaults Lease Enforcement
Timely Depositing of Funds Tenant Insurance Tracking and Administration
Accurate Accounting Vendor Insurance Tracking and Administration
Generation of Monthly Tenant Statements Establishing Preventative Maintenance Programs
Payables Review, Approval and Processing Executing Needed Property Services
Payment of Mortgages, Taxes, Insurance Handling Tenant Calls and Needs
Monthly Sales Tax Payment Generation and Follow-up on Work Orders
Monthly Reporting Package
Maintain Property, Tenant and Financial Files
Annual Budget Preparation Relations
Annual CAM Reconciliation Continuous Tenant Interaction
Generation of 1099’s Vendors Meetings to Ensure Standards, Services,
and Competitive Pricing
Prompt Response to Client, Tenant and Property Needs
Transition Emergency Response
Establishing Communication Method and Protocol
Accumulation of Information for Transition
Transition of Vendors Add-On Services
Transition of Utilities Full Leasing Services to Ensure Timely Filling of Vacancies
Transitioning Sales Tax Licenses (State and City) Tax Appeal Consultation
Preparation of Property Inventory Report Handling of Renewals
TI Oversight
Construction Oversight
Consultative Estoppel Administration
Learning of Client’s Needs and Goals Customized Reporting
Abstraction of Leases Due diligence Assistance
Lease Administration Receiverships
On-going Recommendations to Client Rehab Assistance

5. Trinan’s Executive Team
Jerry Horden – President of Property Management
Jerry Horden’s career in commercial real estate extends over 22 years. During his time in real estate,
Mr. Horden as compiled a transaction list related to management and leasing of over 2,600,000
square feet of space. He has amassed a management portfolio containing all commercial property
types including retail power centers, professional office buildings, medical plazas, industrial parks,
single tenant buildings, and mixed-use centers. Mr. Horden joined Trinan in 2009 as President of
Property Management.
Mr. Horden is focused on providing his clients with management services designed to increase a
properties profits. He draws on his unmatched experience to provide our clientele with cost savings
opportunities, the most advantageous vendor contracts, stellar tenant relations, and the avoidance
of potential property hazards. Additionally, Mr. Horden guides Trinan’s staff daily towards unrivaled
property management services by directing our decisions on maximizing each client’s profits. Mr.
Horden utilizes his communications skills and industry relationships to continuously build Trinan’s
available services and offerings.
Mr. Horden is a licensed Real Estate Broker in the states of Arizona, Nevada, Texas, and Georgia.
In addition to his immense management and leasing experience, Mr. Horden has sold over
$800,000,000 in commercial properties during his career.

6. Trinan’s Executive Team
Delisa Toole – Portfolio Manager
Delisa Toole joined Trinan in 2009 as a Senior Portfolio Manager. Mrs. Toole’s career in real estate
spans over 16 years. Her knowledge covers a wide range of commercially relative material including
extensive property management experience, guidance of her own commercial portfolio, vast real
estate accounting experience, and expertise in personnel management.
As a Senior Portfolio Manager, Mrs. Toole specializes in managing the daily operations of a
comprehensive commercial real estate portfolio. She is a strong communicator which serves her
well in the ongoing correspondence to a variety of people necessary to the management of real
estate. Mrs. Toole excels at building and maintaining strong relationships with our clients and their
tenants alike. Mrs. Toole has demonstrated a high aptitude for customer service and has proven
herself as a decisive problem solver.
Mrs. Toole’s responsibilities as a Portfolio Manager with Trinan include responding to service calls,
lease administration, monitoring property profitability, and controlling building expenses.

7. Trinan’s Executive Team
Tammy Camp – Commercial Accounting Management
Tammy Camp began her career in real estate in 1998. Mrs. Camp quickly built up a management
portfolio of 38 properties. After an 8 year stay with her first real estate firm, Mrs. Camp transitioned
to Trinan as our Commercial Accounting Manager.
Mrs. Camp has relevant experience in a variety of real estate disciplines which serve her well in
her role as Commercial Accounting Manager. In addition to her daily accounting responsibilities,
Mrs. Camp oversees several other management functions including file auditing, property listings,
receiving and returning deposits, credit reporting, lease abstraction and management, property
evaluations, tenant relations, bank deposits, and various administrative services. Her professionalism
and customer services skills enhance our team at Trinan.
Mrs. Camp’s focus as Commercial Accounting Manager is to provide our clients with a streamlined
accounting process, accurate financial reporting, and a continuous push towards cash saving
decisions.

8. History of Success
Our Team of Executives has managed the following properties:
Arrowhead Gateway ............................71,899 sq ft Farm/95................................................... 108,187 sq ft Flamingo Business Park .....................45,020 sq ft
The Shops at Greenfield & Main ....17,861 sq ft The Shops at Providence ...................30,199 sq ft Peak Professional Plaza .................. 145,890 sq ft
Gilbert Fiesta Center ...........................28,406 sq ft The Shops at Town Center.................14,374 sq ft Tech Center Plaza ..................................58,142 sq ft
The Shops at Tatum & Dynamite ...23,193 sq ft The Village at Craig Road ..................73,195 sq ft Union Hills Square 2 ............................18,072 sq ft
Monterey Vista Village........................90,672 sq ft Grapevine Mills Parkway...................26,712 sq ft Union Hills East ......................................35,771 sq ft
The Village at Sun Lakes ................. 107,358 sq ft Independence & Hedgecox ..............33,569 sq ft 51st & Peoria ...........................................32,000 sq ft
The Shops at Chandler Mall .............33,970 sq ft Ohio Crossing..........................................53,509 sq ft Union Hills North ..................................11,878 sq ft
The Shops at Val Vista ...................... 160,605 sq ft The Shops at Chapel Hill ....................54,397 sq ft Camelback & Litchfield.......................40,998 sq ft
Stonefield Marketplace......................97,614 sq ft Starcreek ................................................ 357,725 sq ft Union Hills Square ................................52,240 sq ft
The Shops at Serafina .........................33,072 sq ft North Tarrant Crossing .......................41,550 sq ft Union Hills South ..................................15,675 sq ft
The Shops at Legacy House .............59,524 sq ft Windhaven Park ....................................86,941 sq ft Retail at Valle Verde ............................... 8,573 sq ft
Cotton & Yuma ..................................... 102,469 sq ft Phoenix Plaza I .......................................40,776 sq ft Office/Warehouse ................................... 3,835 sq ft
Crossroads Town Center ....................30,013 sq ft Phoenix Plaza III ....................................70,000 sq ft Shea & 75th ..............................................12,610 sq ft
The Edge at Mountains Edge........ 296,000 sq ft Sabrina Plaza ..........................................17,009 sq ft St Rose & Eastern .................................... 9,708 sq ft

9. History of Success
Trinan has worked with the following national credit tenants:
Wal-Mart Nextel
Kohl’s Planet Fitness Gym’s
Vons Fitness Factory USA Gym’s
Kroger Tuesday Morning
Sprouts Cox Communications
Longs Drug Store Tru West Credit Union
Walgreens Wells Fargo Bank
Bed Bath and Beyond Fantastic Sam’s
Hallmark State Farm
Starbucks Max Muscle
Office Max Tropical Smoothie Café
Auto Zone T-Mobile
World Gym Einstein Bros bagels
Taco Bell Alphagraphics
Jack in the Box Sport Clips
Denny’s American Family Insurance
AT&T
Big Lot’s
Dollar Tree Stores
Aaron Rents to Own
Nevada Federal Credit Union
Nevada State Bank
Fidelity Investments
Total Wines and More
Quizno’s
Subway
Pizza Hut
Papa John’s Pizza
Domino’s Pizza
Rosati Pizza 7373 East Doubletree Ranch Road, Suite 200
Scottstrade Inc. Scottsdale, AZ 85258
(480) 905-5510