Pinnacle REO Services
                        Acquisition to Disposition Solutions




2600 Technology Drive
Orlando, FL 3...
Pinnacle REO Services
                                Acquisition to Disposition Solutions

In these economic and volatile...
Real Estate Asset Management
                                          Marketing & Sales

Pinnacle REO Services has an exp...
Pre-Approved Short Sales
                        Analysis, Coordination, Marketing & Sales




 With our real estate exper...
Short Sale Reviews
                              Analysis & Recommendation



 Utilizing our default servicing and REO ass...
Valuations
                                    Products & Services

We offer products to assist when valuing your secured ...
Affiliated Business Services
                                      Strategic Partners

Pinnacle REO Services has formed se...
Pinnacle REO Services
                                             About Us


Our reputation for assisting with defaulted ...
Pinnacle REO Services
                                        Management Team


Joyce Kindsvogel
Ms. Kindsvogel also has 2...
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Pinnacle Reo Services Llc

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Pinnacle Reo Services Llc

  1. 1. Pinnacle REO Services Acquisition to Disposition Solutions 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com
  2. 2. Pinnacle REO Services Acquisition to Disposition Solutions In these economic and volatile times, Pinnacle REO Services has overhauled our toolbox to ensure our Clients have a full array of tools at their fingertips to meet their portfolio performance objectives and goals. We are a full-service, nimble and client-driven firm designed to assist you with your Loan and REO portfolio utilizing traditional and innovative systems, strategies and marketing techniques. We offer the following services to our Clients, either directly or through our Strategic Partners: Real Estate Owned Asset Management & Services Pre-Approved Short Sales - Borrower Financial Review, Value Analysis, Borrower Loss Participation Coordinated Pre-Approvals with Servicer, Investor & Mortgage Insurer, Marketing Coordination & Sales Short Sale Package Reviews Borrower Financial Analysis, Borrower Loss Participation, Value Verification, Offer & Seller Concession Analysis, Verification of Customary Closing Costs with Final Recommendations Rent Stabilization & Lease Program Property Management and Leasing Stabilization Services ResNet Secured Internet Task Tracking & Communication Tool for Clients, Real Estate Agents, Attorneys & Closing Firms Sales Force SAS70 Compliant Interactive Internet Based Communication & Tracking Tool Call Center Loan & REO Acquisition Due Diligence Valuation Services Florida Real Estate Brokerage Services Nationwide Mortgage Origination Affiliate Nationwide Specialty Mortgage Servicing Affiliate Nationwide Attorney Network 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com
  3. 3. Real Estate Asset Management Marketing & Sales Pinnacle REO Services has an experienced asset management staff that thinks outside of the box to ensure maximum recovery within your marketing timelines. Each asset is evaluated to determine the specific exit strategy from the date of acquisition. We offer the following services on our Real Estate Owned Assets: REO Inspection & Preservation Broker Network with Grading Expense Control & Management Customizable Exit Strategy Market Strategy Analysis Rent Stabilization & Lease Program Repair Analysis Lease To Own Auction Remedy Hold for Future Use Donation Program Financing & Funding Programs Client Access to ResNet Licensed Florida Real Estate Brokerage Real-Time Reporting Customized Reporting Packages Assets are analyzed via a Repair Analysis Model which evaluates your original investment and compares the reconciled as-is value to the repaired value including the cost to carry, time to repair and calculates the return on repairs. We offer rent stabilization for multi- family properties. Multi-family properties are evaluated for repairs, rental amount and city/county classification, i.e. Rent Control, REAP, Section 8. We track rental payments on leased assets and produce a Rent Roll for a prospective buyer. Our clients are given access to our systems which allows real-time asset level information and access to the reporting module which contains canned reporting and adhoc reporting for those clients who prefer to create their own reporting package. 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com
  4. 4. Pre-Approved Short Sales Analysis, Coordination, Marketing & Sales With our real estate expertise, systems and Nationwide Real Estate Agent database, we have developed an internet based system to aid our Clients in the evaluation, implementation and closing of short sale opportunities. • SAS70 Compliant Internet Communication & Task Tracking Tool • ResNet – Secured Internet Based Real Estate Task Tracking and Communication Tool between our Client, Pinnacle REO, Real Estate Agents, Attorneys and Closing Firms • Short Sale Remedies Electronically Pre-Approved between Servicer, Investor and Mortgage Insurer • Real-Time Reporting • PASS is available for Current and Delinquent Loans • Secured Client Access to upload Short Sale Package • Financial Review – Review the Reason for Default, Credit Report, Financial Statement, Bank Statements • Borrower Financial Participation – Evaluate Borrower’s capability to participate in the loss • Internet Communication Capability to coordinate Short Sale Approval with Servicer, Investor & Mortgage Insurance Carrier • 8,000 Nationwide Experienced Real Estate Agents • Property Valuation Orders & Analysis • Offer Review – Review Offer Price, Terms & Contract • Final Analysis – We provide a report of our findings regarding all categories above • Increase Percentage of Closed Short Sales • Eliminate Borrower Confusion of Short Sale Process • Automated Report Notification • Automated Notices of Work Product • Automated Billing • Control Costs Associated with Full-Time Employee 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com
  5. 5. Short Sale Reviews Analysis & Recommendation Utilizing our default servicing and REO asset management expertise, we have developed an internet based system to aid our Clients in the evaluation of short sale opportunities, both from the Borrower perspective and the Property perspective. • SAS70 Compliant Internet Based Program • Secured Internet Based Communication • Review Program is available for Current and Delinquent Loans • Client Access to upload Short Sale Package • Financial Review – Review the Reason for Default, Credit Report, Financial Statement, Bank Statements • Borrower Financial Participation – Evaluate Borrower’s capability to participate in the loss • Property Value Review – Review valuations provided to determine target sale price • Offer Review – Review Offer Price, Terms & Contract • HUD-1 Review – Determine if all costs associated with the closing are as stated in the offer and all fees listed are normal and required to sell the property • Final Analysis – We provide a report of our findings regarding all three categories above • Automated Report Notification • Automated Notices of Work Product • Automated Billing • Control Costs associated with FTE 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com
  6. 6. Valuations Products & Services We offer products to assist when valuing your secured collateral and/or owned assets. Due to the national economics and the volatility of the market place, property values are dropping at rates never seen before. For our clients to make educated decisions when analyzing their portfolios, working with a delinquent borrower, selecting the appropriate market strategy, determining initial list price or when approving or denying a purchase offer, an accurate and recent valuation product plays an important and vital role. Pricing of each product differs based on type and turn-around time. A sample of the products offered is as follows: Appraisals Uniform Residential Appraisal Report (Form 1004) Single-Family Comparable Rent Schedule (Form 1007) Small Residential Income Property Appraisal (Form 1025) Manufactured Home Appraisal Report (Form 1004C) Exterior Inspection Individual Cooperative Interest Appraisal (Form 2095) Exterior Inspection Residential Appraisal Report (Form 2055) Exterior Inspection Individual Condominium Unit Appraisal (Form 1075) Appraisal Update and/or Completion Report (Form 1004D) One Unit Residential Appraisal Field Review Report (Form 2000) Two-to-Four Unit Residential Appraisal Field Review Report (Form 2000A) Desktop Underwriter Property Inspection Report (Form 2075) Broker Price Opinion (BPO) Drive-By BPO Interior BPO Broker Price Opinion/Automated Value Model Combination 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com
  7. 7. Affiliated Business Services Strategic Partners Pinnacle REO Services has formed several strategic partnerships to bring our clients a higher level of service. We have chosen our business partners carefully to ensure that they bring the same ethics and standards that you will find when working with us. The alliances that we have formed will bring the following talents to our clients: Nationwide Attorney Network Foreclosure Bankruptcy Eviction Real Estate Closing Firm Nationwide Valuation Provider Appraisals Broker Price Opinion Automated Value Model Licensed General Contractors Complete Unfinished New Residential Construction Complete Unfinished New Condominium Construction Complete Sub-Division Development Complete Mortgagor Rehabilitation Projects Complete Commercial Projects Complete Industrial Projects Complete Lender Required Repairs Nationwide Loan Servicing Management of Current Loans Tracking and Collection of Escrow Funds Payment of Taxes Payment of Insurance Monthly Payment Coupons Customer Services for your Borrowers 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com
  8. 8. Pinnacle REO Services About Us Our reputation for assisting with defaulted loans and managing real estate owned assets is unparalleled. From our headquarters in Orlando, Florida, we serve all 50 states, so that we can be your one- source solution. Consolidate your portfolio in one place and have greater control of the default and REO disposition process. Our management team brings over a century of industry experience. From prime to subprime, assisting with default management to REO asset management, we aim to satisfy your needs and meet your goals. Whether you want to mitigate your losses or get top dollar for your owned real estate, we have the knowledge and experience to get the results. OUR MISSION It is our mission to assist our clients with innovative solutions through state of the art technology and experienced staff to ensure that they meet their portfolio performance goals and objectives. We are committed to assist our clients with default management and managing their owned assets to efficiently and effectively. We will communicate with our Clients regularly and reduce losses, holding time and expenses which will increase the return on your non- performing and owned portfolio. OUR TEAM LOAN SERVICING AFFILIATE NATIONAL VALUATION PRODUCTS NATIONWIDE ATTORNEY NETWORK LICENSED REAL ESTATE BROKER LICENSED REAL ESTATE AGENTS LICENSED AUCTION COMPANY LICENSED REAL ESTATE APPRAISERS LICENSED GENERAL CONTRACTOR VALUATION REVIEW TEAM REPAIR PROJECT MANAGER PROPERTY MANAGEMENT SERVICES LICENSED LEASING AGENT 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com
  9. 9. Pinnacle REO Services Management Team Joyce Kindsvogel Ms. Kindsvogel also has 25+ years of mortgage servicing and bank-related experience, with an emphasis on real estate asset management and disposition of: Residential – Prime and Sub-Prime Income Producing Assets Commercial Business Management & Sales Raw Land and Development Prior to joining Pinnacle REO Services, Joyce was Assistant Vice President of Real Estate Services for U.S. Bank, REO Manager for Wilshire Credit Corporation, Director of Real Estate Owned for Select Portfolio Services, First Vice President of Real Estate Owned for ABN AMRO and Vice President of Real Estate Owned for Impac Companies. Douglas F. Long Mr. Long is a 20+ year veteran of the mortgage industry. In 1988, he co-founded Pinnacle Financial Corporation which grew to become one of the largest, independently-owned mortgage lenders in the nation. Under his direction, Pinnacle developed direct buy-sell relationships with some of the largest investors in the secondary market. Bear Stearns CitiMortgage Countrywide Deutsche Bank Fannie Mae Freddie Mac GMAC/RFC Impac Funding Corporation Lehman Brothers Washington Mutual Wells Fargo Jeff Vratanina Mr. Vratanina has more than 20+ of experience in front-end and back office, Mortgage Originations, REO & Servicing Operations with an emphasis on the following: Bank and Institutional Real Estate Owned Foreclosure and Default Management Loan Work-Outs Loss Mitigation Short Sales Other Mortgage Loan Repair Techniques Jim Loving Mr. Loving has more than 29 years of experience in front-end and back office servicing operations with an emphasis on the following: Mortgage Banking Sales Investment Banking Sales Strategies Mortgage Servicing Develop & Implement Policy Website Development Develop Lender Guide for Products 2600 Technology Drive Orlando, FL 32804 www.PINNREO.com

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