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Travel & Transport
AUDIENCE PROFILE
Microsoft Advertising
Feb 2020
MSA Audience over-index on 35+ and top income segment
Source: GlobalWebIndex, Crosstab Builder, Q3 2019.
The base audience is Google Search, so indices for the Microsoft Search Network are as compared to Google Search; it explains why all the indices for Google Search are 100.
Microsoft Search Network represents unduplicated visitors to Bing web search, Yahoo! web search and AOL.com web search. Data represent desktop, mobile web and tablet traffic.
20% 20% 21%
22%
18%
14%
17%
24% 23%
22%
16 to 24 25 to 34 35 to 44 45 to 54 55 to 64
% of peoples who fall under these age groups
Google Search Microsoft Search Network
+ 8 pts
7%
20%
47%
26%
9%
23%
46%
22%
Prefer not to say
Bottom 25%
Mid 50%
Top 25%
% of peoples who fall under these Income Segments
Google Search Microsoft Search Network
+ 5 pts
Travel Business : MSA audience travel more (VS Google)
Source: GlobalWebIndex, Crosstab Builder, Q3 2019.
The base audience is Google Search, so indices for the Microsoft Search Network are as compared to Google Search; it explains why all the indices for Google Search are 100.
Microsoft Search Network represents unduplicated visitors to Bing web search, Yahoo! web search and AOL.com web search. Data represent desktop, mobile web and tablet traffic.
Google MSA
X1.7
X1.6
X1.9
X1.8
Google MSA
Travel Leisure : MSA audience travel more (VS Google)
Source: GlobalWebIndex, Crosstab Builder, Q3 2019.
The base audience is Google Search, so indices for the Microsoft Search Network are as compared to Google Search; it explains why all the indices for Google Search are 100.
Microsoft Search Network represents unduplicated visitors to Bing web search, Yahoo! web search and AOL.com web search. Data represent desktop, mobile web and tablet traffic.
Google MSA
X1.4
X1.55
X1.77
X1.96
X1.48
X1.52
Google MSA
Flights : MSA audience has higher engagement (VS Google)
Source: GlobalWebIndex, Crosstab Builder, Q3 2019.
The base audience is Google Search, so indices for the Microsoft Search Network are as compared to Google Search; it explains why all the indices for Google Search are 100.
Microsoft Search Network represents unduplicated visitors to Bing web search, Yahoo! web search and AOL.com web search. Data represent desktop, mobile web and tablet traffic.
(1) Last year, is 2018 in this case.
100
100
100
100
100
100
100
100
100
100
100
144
113
139
106
161
124
218
183
110
222
200
Air France
Easyjet
Ryanair
Transavia
KLM
HOP!
Iberia
British Airways
Lufthansa
Alitalia
Delta
Has flown with the company last year (1)
vs index 100 = Google
Google Microsoft Advertising
Travel & Transport
Categories trends
Microsoft Advertising
Feb 2020
France is the 2nd EMEA advertising market
and has one of the highest growth
Source : Microsoft Advertising
2014 2015 2016 2017 2018 2019
Travel & Transport Clicks Volume
United Kingdom
France
Germany
Italy
Spain
-1%
5%
5%
-13%
-2%
2019 YOY Evol
OTA/Meta Engine advertising category is the 1st click driver,
and compete hard with Lodging and Air Travel Advertisers.
Source : Microsoft Advertising
41%
27%
17%
9%
4%
1%
Size (clicks) of Sub-Vertical in 2019
OTA/ Meta Engine
Lodging
Land Transportation
Air Travel
Activities
Cruise
Reading : on MSA, in 2019, Lodging clicks are 27% of all Travel & Transports clicks
Reading : on MSA, the Land Transportation clicks are 4% higher in 2019
than in 2018
11%
-11%
4% 2%
41%
43%
5%
YoY evol
YoY Evol 2019/2018 of each Sub-Vertical
OTA/ Meta Engine
Lodging
Land Transportation
Air Travel
Activities
Cruise
TRAVEL &
TRANSPORT
Travel & Transport
Destinations
Microsoft Advertising
Feb 2020
Travel searches volume is pretty stable YoY.
International ones becomes a bigger part of it, and probably the biggest in Q1.
Source : Microsoft Internal, France Q2 2017 to Q4 2019 and forecast 2020
58%
57%
52% 52%
55% 55% 55%
51%
56% 56%
53%
42%
43%
48% 48%
45% 45% 45%
49%
44% 44%
47%
53%
49%
56% 56%
52%
47%
51%
44% 44%
48%
35%
40%
45%
50%
55%
60%
% of Domestic vs International and Forecast
Domestic International Domestic Forecast International Forecast
32,848,693 32,444,195
2018 2019
Travel Searches
Ranks : Turkey and France Overseas gain ranks
Overall, distances get bigger as close Europe is less popular (exept Austria)
Source : Microsoft Internal, Q2 2017 to Q4 2019
TOP GAIN
From top gain to least gain
• Turkey
• Reunion
• Greece
• United Arab Emirates
• Indonesia
• Austria
• Martinique
• Guadeloupe
• Japan
• Russia
TOP DECLINE
From biggest decline to least
decline
• Algeria
• Netherlands
• Ireland
• Cuba
• Croatia
• Thailand
• Malta
• Portugal
• Canada
• Vietnam
Reunion
Martinique
Guadeloupe
Scoring rank gain/loss
Travel & Transport
Ads Format,
Audience,
and Extensions
Microsoft Advertising
Feb 2020
DSA clicks have been X 3.5 in a year
Source : Microsoft Internal; France; July-Dec 2019
482,000
1,684,000
Dynamic Search Ads
Travel DSA clicks over time
H2 2018 H2 2019
X 3.5
76% to 88% of 2019, non-pure-brand, travel queries, were never
done in 2018. And DSA is a great tool to catch them.
Source : Microsoft Internal; France; July-Dec 2019
83%
79%
80%
83%
87%
76%
85%
84%
86%
77%
85%
88%
83%
17%
21%
20%
17%
13%
24%
15%
16%
14%
23%
15%
12%
17%
Bed & Breakfasts
Campgrounds
Hotels
Vacation Rental & Resorts
Bus
Car Rental
Trains
Air Supplier
OTA / Traditional Travel Agency
Gift Boxes
Cruise/Charter Suppliers/Ferries
Tours
Attractions/Theme park
Unique VS Done year before Queries
2019 unique Already searched at least 1 time in 2018
Hotel Ads clicks have been X 2 in a year
Source : Microsoft Internal; France; July-Dec 2019
X 2
90,000
186,000
Hotel Ads
Hotel Ads Travel > Lodging clicks
over time
H2 2018 H2 2019
Linkedin Targeting web users have a much lower CPA
Source : Microsoft Internal, 2019, France, Top 50 Travel Advertisers
Accounts Average With Linkedin Targeting
LinkedinTargeting CPA vs Average
-69%
Most recent ads extensions, drive the highest CTR uplift
And image extension really stand out
Source : Microsoft Internal; 2019; France; PC only
The most used (in position 1) extensions ranked by amount of impressions shown with such impression = Enhanced Sitelink : 1; StructuredSnippet : 2; Callout : 3; Review :
4; Price : 5; ActionLink : 6; Image : 7. The CTR is the CTR on the ad and /or the extension (some extension can’t be clicked)
24%
14%
11%
10%
2%
-2%
9%
CTR uplift of ads when displayed with extension
Travel - Position 1
1. Sitelinks
2. Snippet
3. Callout
4. Review
5. Price
6. Action Link
7. Image
Travel trends 2020 - France

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Travel trends 2020 - France

  • 1. Travel & Transport AUDIENCE PROFILE Microsoft Advertising Feb 2020
  • 2. MSA Audience over-index on 35+ and top income segment Source: GlobalWebIndex, Crosstab Builder, Q3 2019. The base audience is Google Search, so indices for the Microsoft Search Network are as compared to Google Search; it explains why all the indices for Google Search are 100. Microsoft Search Network represents unduplicated visitors to Bing web search, Yahoo! web search and AOL.com web search. Data represent desktop, mobile web and tablet traffic. 20% 20% 21% 22% 18% 14% 17% 24% 23% 22% 16 to 24 25 to 34 35 to 44 45 to 54 55 to 64 % of peoples who fall under these age groups Google Search Microsoft Search Network + 8 pts 7% 20% 47% 26% 9% 23% 46% 22% Prefer not to say Bottom 25% Mid 50% Top 25% % of peoples who fall under these Income Segments Google Search Microsoft Search Network + 5 pts
  • 3. Travel Business : MSA audience travel more (VS Google) Source: GlobalWebIndex, Crosstab Builder, Q3 2019. The base audience is Google Search, so indices for the Microsoft Search Network are as compared to Google Search; it explains why all the indices for Google Search are 100. Microsoft Search Network represents unduplicated visitors to Bing web search, Yahoo! web search and AOL.com web search. Data represent desktop, mobile web and tablet traffic. Google MSA X1.7 X1.6 X1.9 X1.8 Google MSA
  • 4. Travel Leisure : MSA audience travel more (VS Google) Source: GlobalWebIndex, Crosstab Builder, Q3 2019. The base audience is Google Search, so indices for the Microsoft Search Network are as compared to Google Search; it explains why all the indices for Google Search are 100. Microsoft Search Network represents unduplicated visitors to Bing web search, Yahoo! web search and AOL.com web search. Data represent desktop, mobile web and tablet traffic. Google MSA X1.4 X1.55 X1.77 X1.96 X1.48 X1.52 Google MSA
  • 5. Flights : MSA audience has higher engagement (VS Google) Source: GlobalWebIndex, Crosstab Builder, Q3 2019. The base audience is Google Search, so indices for the Microsoft Search Network are as compared to Google Search; it explains why all the indices for Google Search are 100. Microsoft Search Network represents unduplicated visitors to Bing web search, Yahoo! web search and AOL.com web search. Data represent desktop, mobile web and tablet traffic. (1) Last year, is 2018 in this case. 100 100 100 100 100 100 100 100 100 100 100 144 113 139 106 161 124 218 183 110 222 200 Air France Easyjet Ryanair Transavia KLM HOP! Iberia British Airways Lufthansa Alitalia Delta Has flown with the company last year (1) vs index 100 = Google Google Microsoft Advertising
  • 6. Travel & Transport Categories trends Microsoft Advertising Feb 2020
  • 7. France is the 2nd EMEA advertising market and has one of the highest growth Source : Microsoft Advertising 2014 2015 2016 2017 2018 2019 Travel & Transport Clicks Volume United Kingdom France Germany Italy Spain -1% 5% 5% -13% -2% 2019 YOY Evol
  • 8. OTA/Meta Engine advertising category is the 1st click driver, and compete hard with Lodging and Air Travel Advertisers. Source : Microsoft Advertising 41% 27% 17% 9% 4% 1% Size (clicks) of Sub-Vertical in 2019 OTA/ Meta Engine Lodging Land Transportation Air Travel Activities Cruise Reading : on MSA, in 2019, Lodging clicks are 27% of all Travel & Transports clicks Reading : on MSA, the Land Transportation clicks are 4% higher in 2019 than in 2018 11% -11% 4% 2% 41% 43% 5% YoY evol YoY Evol 2019/2018 of each Sub-Vertical OTA/ Meta Engine Lodging Land Transportation Air Travel Activities Cruise TRAVEL & TRANSPORT
  • 10. Travel searches volume is pretty stable YoY. International ones becomes a bigger part of it, and probably the biggest in Q1. Source : Microsoft Internal, France Q2 2017 to Q4 2019 and forecast 2020 58% 57% 52% 52% 55% 55% 55% 51% 56% 56% 53% 42% 43% 48% 48% 45% 45% 45% 49% 44% 44% 47% 53% 49% 56% 56% 52% 47% 51% 44% 44% 48% 35% 40% 45% 50% 55% 60% % of Domestic vs International and Forecast Domestic International Domestic Forecast International Forecast 32,848,693 32,444,195 2018 2019 Travel Searches
  • 11. Ranks : Turkey and France Overseas gain ranks Overall, distances get bigger as close Europe is less popular (exept Austria) Source : Microsoft Internal, Q2 2017 to Q4 2019 TOP GAIN From top gain to least gain • Turkey • Reunion • Greece • United Arab Emirates • Indonesia • Austria • Martinique • Guadeloupe • Japan • Russia TOP DECLINE From biggest decline to least decline • Algeria • Netherlands • Ireland • Cuba • Croatia • Thailand • Malta • Portugal • Canada • Vietnam Reunion Martinique Guadeloupe Scoring rank gain/loss
  • 12. Travel & Transport Ads Format, Audience, and Extensions Microsoft Advertising Feb 2020
  • 13. DSA clicks have been X 3.5 in a year Source : Microsoft Internal; France; July-Dec 2019 482,000 1,684,000 Dynamic Search Ads Travel DSA clicks over time H2 2018 H2 2019 X 3.5
  • 14. 76% to 88% of 2019, non-pure-brand, travel queries, were never done in 2018. And DSA is a great tool to catch them. Source : Microsoft Internal; France; July-Dec 2019 83% 79% 80% 83% 87% 76% 85% 84% 86% 77% 85% 88% 83% 17% 21% 20% 17% 13% 24% 15% 16% 14% 23% 15% 12% 17% Bed & Breakfasts Campgrounds Hotels Vacation Rental & Resorts Bus Car Rental Trains Air Supplier OTA / Traditional Travel Agency Gift Boxes Cruise/Charter Suppliers/Ferries Tours Attractions/Theme park Unique VS Done year before Queries 2019 unique Already searched at least 1 time in 2018
  • 15. Hotel Ads clicks have been X 2 in a year Source : Microsoft Internal; France; July-Dec 2019 X 2 90,000 186,000 Hotel Ads Hotel Ads Travel > Lodging clicks over time H2 2018 H2 2019
  • 16. Linkedin Targeting web users have a much lower CPA Source : Microsoft Internal, 2019, France, Top 50 Travel Advertisers Accounts Average With Linkedin Targeting LinkedinTargeting CPA vs Average -69%
  • 17. Most recent ads extensions, drive the highest CTR uplift And image extension really stand out Source : Microsoft Internal; 2019; France; PC only The most used (in position 1) extensions ranked by amount of impressions shown with such impression = Enhanced Sitelink : 1; StructuredSnippet : 2; Callout : 3; Review : 4; Price : 5; ActionLink : 6; Image : 7. The CTR is the CTR on the ad and /or the extension (some extension can’t be clicked) 24% 14% 11% 10% 2% -2% 9% CTR uplift of ads when displayed with extension Travel - Position 1 1. Sitelinks 2. Snippet 3. Callout 4. Review 5. Price 6. Action Link 7. Image

Editor's Notes

  1. Speaker notes : the icon have a size = the X mentionned Reading figures below 5.2% of the MSA audience and 3.1% of Google audience says they "Fly in business or first class: Once every 2-3 months". 5.2 / 3.1 = 1.7 meaning, the part of the MSA audience that "Fly in business or first class: Once every 2-3 months" is 1.7 times higher than the part of the Google audience that "Fly in business or first class: Once every 2-3 months"
  2. Speaker notes : the icon have a size = the X mentioned. Stay in rented accommodation (e.g. Airbnb) Reading figures below 5.2% of the MSA audience and 3.1% of Google audience says they "Fly in business or first class: Once every 2-3 months". 5.2 / 3.1 = 1.7 meaning, the part of the MSA audience that "Fly in business or first class: Once every 2-3 months" is 1.7 times higher than the part of the Google audience that "Fly in business or first class: Once every 2-3 months"
  3. Reading figures below 20.1% of the MSA audience and 14.0% of Google audience says they “Air France (Select Markets Only): Flown in last year (Airlines: Engagement (All markets) / Airlines: Eng” 20.1 / 14 = 1.44 => index 144. (which is the figure shown) meaning, the part of the MSA audience that has flown with Air France last year is index 144 vs Google index 100 basis.
  4. (Advertisers perspective)
  5. Source : Vertical Demand Dashboard, L1 Travel & Transport
  6. One of the smaller travel segments, Activities, has seen a tremendous increase in clicks in 2019 with growth rates at a minimum 36% and up to 79% in April. This growth seems to confirm the overall vacation trend which is shifting from relaxation to an action and event culture. Activities = City Tour, Museum,…
  7. Question : look at 3rd party source to benchmark search trends
  8. ##Questions : 1. International high in Q1 every year. 2. Forecast is in Q1 2020 internat will be above domestic (>50%) warning figures 3. Trend is internat growing Source : Travel Trending Report
  9. #Speaker notes : These trends are 2017 to 2019, and recent news like Coronavirus may change the deal. But here are consistent trends over the last 2 years. GAIN Middle East : Turkey, United Arab Emirates France overseas : departments and territories (La Réunion, Martinique, Guadeloupe) Russia/Asia : Indonesia, Japan, Russia Greece : crisis is over Austria : why ??? LOSS Algeria : down in rank Close Europe : Netherlands, Irland, Portugal and Malta get less attractive. We see decline also, but slower for UK, Belgium, Italy and Spain Not so trendy any more : Cuba. And Croatia + Malta (benefit to Greece ?) Shift in Asia : away from Thailand and Vietnam (for the benefit of Indonesia and Japan) Canada : why ?
  10. Question why these trends #Speaker notes : These trends are 2017 to 2019, and recent news like Coronavirus may change the deal. But here are consistent trends over the last 2 years. GAIN Middle East : Turkey, United Arab Emirates France overseas : departments and territories (La Réunion, Martinique, Guadeloupe) Russia/Asia : Indonesia, Japan, Russia Greece : crisis is over Austria : why ??? LOSS Algeria : down in rank Close Europe : Netherlands, Irland, Portugal and Malta get less attractive. We see decline also, but slower for UK, Belgium, Italy and Spain Not so trendy any more : Cuba. And Croatia + Malta (benefit to Greece ?) Shift in Asia : away from Thailand and Vietnam (for the benefit of Indonesia and Japan) Canada : why ?
  11. Who to shine in this competitive landscape ?
  12. #Methodo : For each category, we pulled the list of all raw queries containing of the top 5 term of this category. The output is a list of generic and generic+brand queries. Volume of search being not taken into account, we observed to which extent one query text was in the 2018 LIST or not.
  13. #Speaker notes : #Methodo : demand dashboard July-dec 2019, France Why not H1 ? -> DSA and Hotels Ads classified as Unspecified in H1 CY 2019
  14. #Speaker notes :
  15. #Speaker notes :