Slides of odisha administrative service

1. TRANSPARENCY THROUGH
INTRODUCTION OF
TECHNOLOGY IN PUBLIC SERVICE
DELIVERY SYSTEM
BY:
RASHMIREKHA PATRA
ROHIT BAG
CHINMAYEE CHETNA DASH
DR-2019 BATCH

2. TECHNOLOGY
5T

3. MO
SARKAR
OBJECTIVE:
The objective of the ''Mo
Sarkar'' programme is to
provide service with dignity to
people who are coming to
government offices. It
mandates that anyone visiting
these offices would have his
mobile number registered.

4. BEFORE AND AFTER “TECHNOLOGY”
Long Queue
Delay in Service Delivery
No Transparency
Scope for Malpractice
Too many intermediaries
Outcome is in suspense
Poor Quality of Service
Minimum Foot Prints
Quick Service Delivery
Transparency
Accountability
No intermediaries
Guaranteed Outcome
Better Quality of Service

5. Online Platforms used
■ Online Mutation (Land Records Management System)
■ BhuNaksha
■ Bhulekh
■ Revenue Court Case Management System (RCCMS)
■ Service Plus (Miscellaneous Certificates)
■ e-District
■ Dynamic Web Information System for Tahasils (DWIST)
■ e-Saltamami (Manual of Tahasil Accounts)
■ e-Pauti
■ Disaster Assistance Monitoring & Payment System (DAMPS)
■ Human Resources Management System (HRMS)

6. SERVICE PLUS:
• Make all Government services accessible to the common man
in his locality, and ensure efficiency, transparency, and
reliability of such services at affordable costs to realize the basic
needs of the common man.
• Our e-district portal is using serviceplus platform of NIC to
issue e-certificates
• Resident , income, schedule caste and schedule tribe, OBC,
Sebc, Legal heir certificate,income and asset certificates etc.
• Ensure transparency through applying by self and tracking all
process and getting the certificates delivered on our mobiles
too.

7. • Click on serviceonline.gov.in

8. SERVICE PLUS-ISSUES AND WAY TO SOLVE
edistrict.odisha.gov.in edistrictodisha.gov.in
CERTIFICATE ISSUED ORTPS TIMELINE CERTIFICATE ISSUED ORTPS TIMELINE
RESIDENT/INCOME 7 DAYS SOLVENCY 30 DAYS
SC/ST/OBE/SEBC/EWS 15 DAYS CC ROR 3 DAYS
LEGAL HEIR 30 DAYS
GUARDIANSHIP 45 DAYS

9. DWIST PORTAL
• DWIST stands for Dynamic Web Information System of Tahasils.
• Provides basic information of the Tahasils to the public.
• Provides contact details of Tahasildar and other staffs.
• Achievements of the Tahasils are known to the citizens.
• Process Flow
• The details are entered or updated at the Tahasils in the DWIST
website. The entered details are scored in the DWIST data base and
is synced to the land records data base. DWIST information is then
made available for the Public viewing

11. ODISHA REVENUE SERVICES
• Click on odisharevenueservices.nic.in

13. Land Records Management System
• The Land Records Management System, a web enabled
application software has been developed to maintain up-to-date
Record of Rights.
• It is a transaction based application which interacts with the e-
Registration application through web-services.
• Through LRMS we can access services like e-mutation,OLR
8A, OLR 191(c),etc.

16. Revenue Court Case Monitoring system
• The URL to access of RCCMS is http://bhulekh.ori.nic.in/rccms
• In RCCMS, Court-wise Cases can be entered and relevant Case Documents can be
uploaded.
• Each higher court has the provision to enter their own cases and also can see the
case details and the relevant case documents uploaded by the lower court
against the cases came either for appeal or revision.
• On receiving an Appeal case or a Revision case, Higher courts can view the case
details and the relevant case documents directly from the LRMS in case of online
LRMS tahasils. Thus LRMS tahasils need not enter the LRMS case details
separately. But they need to enter the cases which are not being handled in
LRMS.
• Viewing of Case status will be OTP based and OTP will be sent to the mobile no
registered against the case. First the mobile no is validated and then on entering
the OTP, the status of the case is shown

18. Bhulekh
• Bhulek portal was recently developed by the government to help the citizens
of the state to check the land across the state of Odisha. Also, the government
started this service because every time citizens had to visit the concerned
authorities to check their land in the state of Odisha and had to fill an
application for checking their land. Through this method of checking land
records online, citizens can check their ROR documents. All citizens of the
state can now have a map view of their land.

20. E-Pauti
• The main aim of this application is to provide people with an easier
way to make their land revenue paymentsonline.
• Through this you can easily pay your “Khajana” and download the
receipt online.
• In case you lost your receipt and transaction details of your payment,
then we also provide to easily know your transaction number and
then download the receipt.

22. Bhunaksha
• The principle advantage of the entry is the accessibility of land records in an
online way. As we as a whole know, that we all can’t go to the administration
office to take out records so the online gateway will assist us with taking a
printout of our reports and afterward we can proceed with our work without
burning through whenever in the administration workplaces. Likewise, the
primary advantage is the accessibility of maps for the perspective on the
residents of Odisha state.