Transforming Scrum Masters

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The journey from joining a transformation to transforming yourself. Talk at the Bosnia Agile Day 2019. Topic: what to do when you are a Scrum Master in a company that is in the middle of an agile transformation.

HOTEL EUROPE, October 19th, 2019
Transforming Scrum
Masters
THE JOURNEY FROM JOINING A TRANSFORMATION TO TRANSFORMING
YOURSELF
ARJAN DE JONG //

HOTEL EUROPE, October 19th, 2019
Because Scrum teams are continuously creating only the highest priority
chunks of functionality, the business is assured maximum return on
investment.
Scrum helps businesses:
•Innovate faster
•Move from idea to delivery more quickly
•Drive higher customer satisfaction
•Increase employee morale
https://www.scrumalliance.org/about-scrum/overview
Benefits of Using Scrum

HOTEL EUROPE, October 19th, 2019
Our Jungle

HOTEL EUROPE, October 19th, 2019
Observe before you act

HOTEL EUROPE, October 19th, 2019
Observe before you act
You make sure that Sprints are concluded within the given
timeframe, within Budget and with the planned Quality.

HOTEL EUROPE, October 19th, 2019
Selective Attention

HOTEL EUROPE, October 19th, 2019
Observe before you act
How do we free our capacity of
observation?
• Ask the Team!
• Bring a Team Member
• Build your own Scrum Master
• Build yourself!

HOTEL EUROPE, October 19th, 2019
Buddy up!

HOTEL EUROPE, October 19th, 2019
A Scrum Master’s Calendar

HOTEL EUROPE, October 19th, 2019
Finding a buddy when time is scarce
Find a buddy at work
• Community of Practice: Scrum
Master
• Scrum Master Dojo
• Intervision

HOTEL EUROPE, October 19th, 2019
Who’s your Buddy?

HOTEL EUROPE, October 19th, 2019
Be Creative!

HOTEL EUROPE, October 19th, 2019
Creativity

HOTEL EUROPE, October 19th, 2019
„IF YOU SEE SOMEONE WITHOUT A SMILE,
GIVE THEM ONE OF YOURS”

HOTEL EUROPE, October 19th, 2019
Retrospective

HOTEL EUROPE, October 19th, 2019
▪Problem
▪Future
▪Next steps
Future Jump

HOTEL EUROPE, October 19th, 2019
Where to learn

HOTEL EUROPE, October 19th, 2019
Observe before you act
Learning should be visible!
• Ask for feedback
• Tell others you are trying
something new
• Make your mistakes visible
• Where will you use your
creativity next week?

HOTEL EUROPE, October 19th, 2019
Arjan de Jong
@ajdjong
arjan.dejong@mpirics.com
http://www.mpirics.com
http://www.linkedin.com/in/arjan-de-jong-at/

HOTEL EUROPE, October 19th, 2019
THANK YOU!

Ideally, Scrum Masters are lifelong learners that set the example for their organizations. Unfortunately, many organizations have created an environment where learning is limited to a few classroom sessions per year (all within a strict budget). These organizations are trying to ‘use agile’, and suddenly, there are Scrum Masters in these organizations. These Scrum Masters work within a constrained environment: - they are made responsible for the team’s delivery - are not allowed to leverage wall space - work 40+ hours per week - slack time (and playing, creativity) is perceived as non-working - any time problems arise, the organization threatens to fall back into old micro-management patterns Based on recent experiences with such Scrum Masters, let’s help people in this situation to move forward after their first Scrum Master training. Then, they can truly transform their own organizations.

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20240608 QFM019 Engineering Leadership Reading List May 2024

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Transforming Scrum Masters

1. HOTEL EUROPE, October 19th, 2019 Transforming Scrum Masters THE JOURNEY FROM JOINING A TRANSFORMATION TO TRANSFORMING YOURSELF ARJAN DE JONG //

2. HOTEL EUROPE, October 19th, 2019

3. HOTEL EUROPE, October 19th, 2019 Because Scrum teams are continuously creating only the highest priority chunks of functionality, the business is assured maximum return on investment. Scrum helps businesses: •Innovate faster •Move from idea to delivery more quickly •Drive higher customer satisfaction •Increase employee morale https://www.scrumalliance.org/about-scrum/overview Benefits of Using Scrum

4. HOTEL EUROPE, October 19th, 2019 Our Jungle

5. HOTEL EUROPE, October 19th, 2019 Observe before you act

6. HOTEL EUROPE, October 19th, 2019 Observe before you act You make sure that Sprints are concluded within the given timeframe, within Budget and with the planned Quality.

7. HOTEL EUROPE, October 19th, 2019 Observe before you act You make sure that Sprints are concluded within the given timeframe, within Budget and with the planned Quality. You work closely together with the Product Owner and Management, making sure that the Team Collaboration is good, and Goals and Product Scope are reached.

8. HOTEL EUROPE, October 19th, 2019 Observe before you act You make sure that Sprints are concluded within the given timeframe, within Budget and with the planned Quality. You work closely together with the Product Owner and Management, making sure that the Team Collaboration is good, and Goals and Product Scope are reached. You make sure that the Product Backlog is well organized and prioritized.

9. HOTEL EUROPE, October 19th, 2019 Observe before you act You make sure that Sprints are concluded within the given timeframe, within Budget and with the planned Quality. You work closely together with the Product Owner and Management, making sure that the Team Collaboration is good, and Goals and Product Scope are reached. You make sure that the Product Backlog is well organized and prioritized. You make sure the Project continuously deliveres in high quality

10. HOTEL EUROPE, October 19th, 2019 Observe before you act You make sure that Sprints are concluded within the given timeframe, within Budget and with the planned Quality. You work closely together with the Product Owner and Management, making sure that the Team Collaboration is good, and Goals and Product Scope are reached. You make sure that the Product Backlog is well organized and prioritized. You make sure the Project continuously deliveres in high quality [You are responsible for] efficiency improvement and continuous improvement of performance

11. HOTEL EUROPE, October 19th, 2019 Observe before you act You make sure that Sprints are concluded within the given timeframe, within Budget and with the planned Quality. You work closely together with the Product Owner and Management, making sure that the Team Collaboration is good, and Goals and Product Scope are reached. You make sure that the Product Backlog is well organized and prioritized. You make sure the Project continuously deliveres in high quality [You are responsible for] efficiency improvement and continuous improvement of performance ... are responsible for budget controlling, and regularly report to our customers (for example environment- and riskanalysis).

12. HOTEL EUROPE, October 19th, 2019 Observe before you act You make sure that Sprints are concluded within the given timeframe, within Budget and with the planned Quality. You work closely together with the Product Owner and Management, making sure that the Team Collaboration is good, and Goals and Product Scope are reached. You make sure that the Product Backlog is well organized and prioritized. You make sure the Project continuously deliveres in high quality [You are responsible for] efficiency improvement and continuous improvement of performance ... are responsible for budget controlling, and regularly report to our customers (for example environment- and riskanalysis). [You] plan recources and report on performance progress

13. HOTEL EUROPE, October 19th, 2019 Selective Attention

14. HOTEL EUROPE, October 19th, 2019 Observe before you act How do we free our capacity of observation? • Ask the Team! • Bring a Team Member • Build your own Scrum Master • Build yourself!

15. HOTEL EUROPE, October 19th, 2019 Buddy up!

16. HOTEL EUROPE, October 19th, 2019 A Scrum Master’s Calendar

17. HOTEL EUROPE, October 19th, 2019 A Scrum Master’s Calendar

18. HOTEL EUROPE, October 19th, 2019 Finding a buddy when time is scarce Find a buddy at work • Community of Practice: Scrum Master • Scrum Master Dojo • Intervision

19. HOTEL EUROPE, October 19th, 2019 Who’s your Buddy?

20. HOTEL EUROPE, October 19th, 2019 Be Creative!

21. HOTEL EUROPE, October 19th, 2019 Creativity

22. HOTEL EUROPE, October 19th, 2019 „IF YOU SEE SOMEONE WITHOUT A SMILE, GIVE THEM ONE OF YOURS”

23. HOTEL EUROPE, October 19th, 2019 Retrospective

24. HOTEL EUROPE, October 19th, 2019 ▪Problem ▪Future ▪Next steps Future Jump

25. HOTEL EUROPE, October 19th, 2019 ▪Problem ▪Future ▪Next steps Future Jump

26. HOTEL EUROPE, October 19th, 2019 ▪Problem ▪Future ▪Next steps Future Jump

27. HOTEL EUROPE, October 19th, 2019 Where to learn

28. HOTEL EUROPE, October 19th, 2019 Where to learn

29. HOTEL EUROPE, October 19th, 2019 Where to learn

30. HOTEL EUROPE, October 19th, 2019 Where to learn

31. HOTEL EUROPE, October 19th, 2019 Observe before you act Learning should be visible! • Ask for feedback • Tell others you are trying something new • Make your mistakes visible • Where will you use your creativity next week?

32. HOTEL EUROPE, October 19th, 2019 Slide 4: photo by Lisa Kessler on Unsplash (https://unsplash.com/photos/10TyP74o IqY) Slide 5: photo by Pawel Janiak on Unsplash (https://unsplash.com/photos/dxFi8Ea670E) Slide 13: video by Daniel J. Simons (https://www.youtube.com/watch?v=vJ G698U2Mvo) Slide 14: photo by Randy Fath on Unsplash (https://unsplash.com/photos/ymf4_9Y9 S_A) Slide 15: photo by Annie Spratt on Unsplash (https://unsplash.com/photos/9VpI3gQ1iUo) Slide 16/17: Calender by Arjan de Jong Slide 18: Photo by Arjan de Jong Slide 20: photo by Chinh Le Duc on Unsplash (https://unsplash.com/photos/oGLg-x4Va0M) Slide 21: Lego Serious Play logo from lego.com Slide 21: IMPROVing AGILE TEAMS by Paul Goddard from Amazon.de Slide 23: Images by Arjan de Jong Slide 25/26: Images by Arjan de Jong Slide 27: Business Symbole einfach zeichnen lernen by Johannes Sauer from Amazon.de Slide 27: Sketchnote Handbook by Mike Rohde from Amazon.com Slide 28: @AnimalAlphabets from twitter.com Slide 28: screencap from udemy.com Slide 29/30: Woodcutting by Jonas de Jong, drawing and photo by Arjan de Jong Photo credit

33. HOTEL EUROPE, October 19th, 2019 Arjan de Jong @ajdjong arjan.dejong@mpirics.com http://www.mpirics.com http://www.linkedin.com/in/arjan-de-jong-at/

34. HOTEL EUROPE, October 19th, 2019

35. HOTEL EUROPE, October 19th, 2019 THANK YOU!

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