Training Curriculum: Ethics in Case Management Practice
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This document summarizes key topics from a training on ethics and professionalism in supportive housing case management. It discusses common challenges case managers face, such as maintaining appropriate boundaries and dealing with tenant issues. It also provides guidance on improving professional practices, such as strengthening supervision, promoting best practices, and using national standards and tools. The training aims to help case managers address complex situations in their work and maintain high ethical standards when serving vulnerable populations.
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Introduction
Ethical practice requires a solid theoretical framework. Therapists’ theoretical positions and conceptual views influence how they practice. Ideally, theory helps practitioners make sense of what they hear in counseling sessions. In this chap- ter we address a variety of interrelated ethical issues, such as why a theory has both practical and ethical implications, the goals and techniques that are based on a theoretical orientation, the role of assessment and diagnosis in the therapeutic process, issues in psychological testing, and issues surrounding evidence-based practices (EBPs).
Clinicians must be able to conceptualize what they are doing in their coun- seling sessions and why they are doing it. Sometimes practitioners have difficulty explaining why they use certain counseling interventions. When you first meet a new client, for example, what guidelines would you use in putting into a the- oretical perspective what clients tell you? What do you want to accomplish in this initial session? Can you explain your theoretical understanding of how peo- ple change in a clear and straightforward way? Think about how your theoretical viewpoint influences your decisions on questions such as these:
• What are your goals for counseling? • What techniques and interventions would you use to reach your goals? • What value do you place on evidence-based treatment techniques? • What is the role of assessment and diagnosis in the counseling process? • How do you make provisions for cultural diversity in your assessment and
treatment plans? • Does the client’s presenting problem influence the specific assessments you
choose to use? • How does your theoretical viewpoint influence the specific assessment mea-
sures you choose to use with clients? • How flexible are you in your approach? • What connections do you see between theory and practice? • Do you consult with colleagues on matters pertaining to theory and practice?
LO1
Developing a Counseling Style
Theories of counseling are based on worldviews, each with its own values, biases, and assumptions of how best to bring about change in the therapeutic process. Contemporary theories tend to be oriented toward individual change and are grounded in values that emphasize choice, the uniqueness of the individual, self-assertion, and ego strength (see Chapter 4). Many of these assumptions are inappropriate for evaluating clients from cultures that focus on interdependence, de-emphasize individuality, and emphasize being in harmony with the universe. In some cultures, basic life values tend to be associated with a focus on inner expe- rience and an acceptance of one’s environment. Within cultures that focus more on the social framework than on development of the individual, a traditional
therapeutic model has limitations. In addition, it is not customary for many client populations to seek professional help, and they will typically turn first to informal system ...
Communication Skills
This document provides an agenda and materials for a two-day leadership communication skills training. Day one focuses on communication skills, understanding diversity, and cross-cultural communication. Day two focuses on feedback, coaching, and project teams. The document includes descriptions of skilled vs. unskilled communication, a helping relationship model, diversity definitions, cultural communication patterns, and a feedback and coaching model.
Sample essay on ethics
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Global HR
The document discusses several topics related to global human resource management including:
- Best practices for developing an effective global HR system such as standardizing competencies over specific methods and forming global HR networks.
- Challenges of implementing a global HR system such as ensuring adequate resources and communication.
- Factors that can lead to expatriate assignments failing such as inability to adapt, lack of cultural skills, or family pressures.
- Ways to help expatriate assignments succeed like providing cultural training, improved benefits, and realistic previews of the assignment.
- Approaches to determining compensation for international employees in a fair manner.
LPC Managing Differences and Difficult Populations
This is part 4 of 5 in a 30 hour lecture series on Clinical Supervision for Mental Health Professionals. This was made for the Approved Clinical Supervisor Certificate through the NBCC. This interactive workshop focuses on the major elements of managing differences between supervisors and supervisees and issues surrounding working with difficult supervisees. In this workshop, participants will learn about the influence of individual, cultural and developmental differences between supervisors and supervisees. Different aspects of individual differences are covered (e.g., differences in belief systems and theoretical orientation between supervisor and supervisee). Different aspects of cultural differences are covered as are different aspects of developmental differences (e.g., supervisee and supervisor experiential levels). Participants will discuss areas of difficulties with supervisees, including an introduction to progressive discipline policies and due process, transference and countertransference, and other generic problems with supervisees. Teaching methods include lecture, interactive exercises and group participation/discussion.
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chapter10Issues in Theory and PracticeIntroductionEthical
chapter10Issues in Theory and PracticeIntroductionEthical
LPC Managing Differences and Difficult Populations
LPC Managing Differences and Difficult Populations
Training Curriculum: Ethics in Case Management Practice
- 1. February 11, 2010 Kristina Hals and Marie Herb Technical Assistance Collaborative, Inc.