This is our Off the Shelf Training Program Catalog containing 10 sample programs.
Please review them and share your brilliant Ideas at feedback.ask@gmail.com
We offer many more Customized Training Programs.
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Basic level training program description catalogAkash Dutta
The document provides an overview of training programs offered by Akash Dutta. It includes 11 modules ranging from 1-2 days in duration focused on topics like presentations, leadership, team building, customer service, stress management, and time management. For each module, the summary includes the objectives, duration, and methodology which typically involves classroom training, activities, and lectures.
Lead2 involves a series of three provocative workshops led by Dame Pat Collarbone to help leadership teams respond to changing contexts. The workshops explore the external environment, effective leadership, and developing capacity at all levels. Participants analyze challenges, identify key leadership skills, and create a plan to develop their people. The goal is to establish a leadership focus to deliver organizational strategy and solutions during times of change.
This document provides an introduction to the Terre des hommes Child Protection Psychosocial Training Manual. The manual aims to train animators and child protection staff through modules grouped into three levels: 1) facilitating training, 2) basic concepts for intervention, and 3) animator competencies. Each module explains what the topic is, why it is useful, and how to use it, with accompanying workshops and materials. The introduction explains that the manual was developed for field use and is meant to be used as a practical tool alongside other resources. It provides an overview of the document structure and contents.
(1) The PLC meeting agenda focused on fine-tuning lesson objectives and assessments for Standard 5.1 and creating relevant objectives for teachers and students.
(2) Teachers participated in a "Museum of Lessons" activity to analyze sample lesson objectives, evaluate differences, and provide feedback.
(3) Teachers then modified their own lesson objectives based on the feedback and posted revised versions online for others to review.
Service Design Workshop: Determining Graduate Student Needs 02Allen Cochran
The document outlines an agenda for a workshop called LITTLE that aims to map graduate students' experiences. The workshop will have participants: 1) complete homework journaling about their graduate journey; 2) in small groups, map their experiences on paper; and 3) together as a large group, create one generalized map and add "touchpoints" to inform future programming. The goal is to understand graduate students' needs and advance the services of the Council of Graduate Students.
1) The document discusses co-designing and prototyping user interactions through breaking down interactions into scenes and roles to understand problems and opportunities.
2) It emphasizes co-designing with users, practitioners, and policymakers to develop new solutions through behaviors like observing, listening, developing ideas, and getting feedback through iterative prototyping.
3) The goals are to mitigate risks through low-cost prototyping and learning what works for different people in different situations before implementing at scale.
Aan dipecho 5 orientation workshop reportDIPECHO Nepal
The document summarizes an orientation workshop held by ActionAid Nepal for its DIPECHO project partners. The workshop aimed to brief partners on the project framework, develop work plans and address any challenges. It covered the project details including location, budget, timeline and partners. Participants discussed activities, monitoring mechanisms and collaborative efforts with other organizations. The workshop achieved its goals of orienting all team members and setting the implementation plan.
An immersive workshop at General Assembly, SF. I typically teach this workshop at General Assembly, San Francisco. To see a list of my upcoming classes, visit https://generalassemb.ly/instructors/seth-familian/4813
I also teach this workshop as a private lunch-and-learn or half-day immersive session for corporate clients. To learn more about pricing and availability, please contact me at http://familian1.com
Basic level training program description catalogAkash Dutta
The document provides an overview of training programs offered by Akash Dutta. It includes 11 modules ranging from 1-2 days in duration focused on topics like presentations, leadership, team building, customer service, stress management, and time management. For each module, the summary includes the objectives, duration, and methodology which typically involves classroom training, activities, and lectures.
Lead2 involves a series of three provocative workshops led by Dame Pat Collarbone to help leadership teams respond to changing contexts. The workshops explore the external environment, effective leadership, and developing capacity at all levels. Participants analyze challenges, identify key leadership skills, and create a plan to develop their people. The goal is to establish a leadership focus to deliver organizational strategy and solutions during times of change.
This document provides an introduction to the Terre des hommes Child Protection Psychosocial Training Manual. The manual aims to train animators and child protection staff through modules grouped into three levels: 1) facilitating training, 2) basic concepts for intervention, and 3) animator competencies. Each module explains what the topic is, why it is useful, and how to use it, with accompanying workshops and materials. The introduction explains that the manual was developed for field use and is meant to be used as a practical tool alongside other resources. It provides an overview of the document structure and contents.
(1) The PLC meeting agenda focused on fine-tuning lesson objectives and assessments for Standard 5.1 and creating relevant objectives for teachers and students.
(2) Teachers participated in a "Museum of Lessons" activity to analyze sample lesson objectives, evaluate differences, and provide feedback.
(3) Teachers then modified their own lesson objectives based on the feedback and posted revised versions online for others to review.
Service Design Workshop: Determining Graduate Student Needs 02Allen Cochran
The document outlines an agenda for a workshop called LITTLE that aims to map graduate students' experiences. The workshop will have participants: 1) complete homework journaling about their graduate journey; 2) in small groups, map their experiences on paper; and 3) together as a large group, create one generalized map and add "touchpoints" to inform future programming. The goal is to understand graduate students' needs and advance the services of the Council of Graduate Students.
1) The document discusses co-designing and prototyping user interactions through breaking down interactions into scenes and roles to understand problems and opportunities.
2) It emphasizes co-designing with users, practitioners, and policymakers to develop new solutions through behaviors like observing, listening, developing ideas, and getting feedback through iterative prototyping.
3) The goals are to mitigate risks through low-cost prototyping and learning what works for different people in different situations before implementing at scale.
Aan dipecho 5 orientation workshop reportDIPECHO Nepal
The document summarizes an orientation workshop held by ActionAid Nepal for its DIPECHO project partners. The workshop aimed to brief partners on the project framework, develop work plans and address any challenges. It covered the project details including location, budget, timeline and partners. Participants discussed activities, monitoring mechanisms and collaborative efforts with other organizations. The workshop achieved its goals of orienting all team members and setting the implementation plan.
An immersive workshop at General Assembly, SF. I typically teach this workshop at General Assembly, San Francisco. To see a list of my upcoming classes, visit https://generalassemb.ly/instructors/seth-familian/4813
I also teach this workshop as a private lunch-and-learn or half-day immersive session for corporate clients. To learn more about pricing and availability, please contact me at http://familian1.com
Cracking Remote Onboarding, Training & Learner Engagement at FivetranRachel Lee
There’s no doubt that COVID-19 has turned enablement on its head. From moving entire programs remotely to keeping learner productivity up, it’s been a tough challenge for enablement teams to adapt to the ‘new norm’.
In this live webinar, Petek Hawkins (Head of Global Learning, Enablement & Development at Fivetran, formerly at Zoom) discusses how her team quickly and effectively moved Fivetran’s entire onboarding program remote while increasing learner engagement during COVID.
What you’ll take away from this session:
–– How Fivetran’s cultural values played a critical role in the shift to remote work
–– 3 easy-to-implement tips to scale remote training during COVID
–– How to properly audit and improve the entire learner experience for remote work
–– Proven tactics to increase learner engagement and reduce information fatigue
The 3-day "Train the Trainer" program by Hero Mindmine aims to provide participants with the practical skills and confidence to deliver effective training programs. The workshop covers topics like audience analysis, engaging participants, facilitating learning, handling different media equipment, and receiving feedback. Participants will learn techniques for motivating trainees and ensuring training concepts are implemented. They will also get opportunities to practice their training delivery and receive feedback from others. The goal is to help participants become facilitators of learning rather than just presenters, and to deliver high-energy training sessions that create real impact.
This document outlines the key components of a Team Member Program, including:
1) Minimum requirements such as having at least 2 more team members, developing the team's vision and goals, and participating in regular team meetings and department activities.
2) The team experience process which involves planning goals and strategies, ongoing experience tracking and coaching, and preparing for future challenges.
3) Elements of career planning like personal timelines, skills development, and AIESEC understanding.
4) Details on job descriptions, responsibilities, skills development, and performance measurement for team member roles.
This training module covers 9 topics related to personality development: leadership, interpersonal relations, communication, stress management, group dynamics, conflict management, performance appraisal, time management, and motivation. The module was developed by Dr. Chandra Prasad Sreedhar and Mr. Oommen Mathew of the Institute of Management in Government for the Department of Personnel & Training, Government of India and UNDP. It aims to improve the functional efficiency of senior officers through skills training. Each topic is covered in detail across multiple sessions utilizing various pedagogical techniques like lectures, discussions, exercises and case studies. The module underwent validation and is intended to help participants gain skills for enhanced work performance.
Dr Bonnie Cheuk Leading Change Dialogue and Team Reflection Workshop GuideBonnie Cheuk
This Leading Change toolkit is created by AstraZeneca. During COVID-19 crisis period, this internal document is made publicly available. We hope this resource will be useful for other companies and institutions who need to build change leadership capability in times of great uncertainty.
You can use this guide to run a 60-min workshop with leadership team to achieve 3 objectives:
1. To reflect on personal experience in adapting to change
2. To reflect on how you (as a leadership team) can bring the team with you on the change journey.
3. To discuss and set collective leadership commitment
For more information, please contact:
Dr Bonnie Cheuk – Global Capability Lead, Learning Agility & Learning Culture
Please respect copyright and acknowledge the source of information when you use this for your work. To learn more about Dervin's Sense-Making Methodology research and practical application, visit: http://www.sense-making.org
This guide provides materials for conducting monitoring and evaluation training sessions ranging from 1.5 hours to 2 days, including session agendas, exercises, and instructions for facilitators. It offers guidance on preparing for and adapting the training sessions to meet participant needs. The materials are meant to help trainers and participants better understand the concepts of monitoring and evaluation in the UNDP results framework.
This document provides information about an upcoming Leadership 5.0 Bootcamp. The bootcamp aims to help participants acquire leadership skills through a 5-day experiential learning program. It will cover topics like leadership, empathy, blended working, and outcome-based project management. The document outlines the objectives, expected takeaways, and tips for participants to get the most benefits from attending the bootcamp.
Micro-Video + Manager Training = High Performing Employees | Webinar 10.14.15BizLibrary
When we couple video-based support for employees, with manager support using the right tools, we can magnify the impact of our training efforts by significant amounts. In this session, you’ll learn some easy to adopt methods to do exactly that.
www.bizlibrary.com
This document provides information about an upcoming Leadership 5.0 Bootcamp. The bootcamp aims to help participants acquire leadership skills through a 5-day experiential learning program. It will cover topics like leadership, empathy, blended working, and outcome-based project management techniques. Participants will learn how to better lead themselves, their teams, and organizations. The document outlines the bootcamp objectives, participant testimonials, and information on what participants can expect and how to maximize their experience.
Micro-Video + Manager Training = High-Performing EmployeesBizLibrary
Congratulations! You’ve developed the greatest training program ever. The content is ideally suited to your business problems, the technology works and the employees seem to like it. There’s only one problem: Nobody knows what to do with it when they return to their jobs.
We need our employees to learn, retain and then apply what they learn to reach higher levels of performance. But how many times do we fail to see the ROI we expect? How many times do we fail to see really good content applied on the job? How many times do we have to go back to the CFO and explain why the ROI we expected never materialized?
Join us for this complimentary TrainingIndustry.com webinar sponsored by BizLibrary. Your host, Erin Boettge, content marketing manager at BizLibary, will provide easy-to-understand insights on:
How to help employees apply their learning and improve job performance
The manager’s role in employee retention and training ROI
How microlearning is a great tool for helping employees acquire skills just when they need them
This document provides an overview of an upcoming Leadership 5.0 Bootcamp. It discusses why participants should attend the 5-day experiential learning bootcamp, what takeaways they can expect including increased leadership skills and project management knowledge, and how participants can maximize their benefits through punctuality, attention, practice, and personal development. The bootcamp aims to help participants acquire skills to better lead at national, personal, and professional levels and emerge from difficult times stronger.
Day 00000 - Bootcamp Roadmap for PowerPMJoyce Wong
This document provides information about an upcoming Leadership 5.0 Bootcamp, including:
- The bootcamp objectives are to develop leadership skills at the national, personal, and professional levels.
- Testimonials from past participants praise the challenging and transformative nature of the 5-day experiential learning program.
- The bootcamp aims to cultivate courage, resilience, and sustainability through lectures, group work, and personal development exercises.
The document provides details about an experiential training and team building program conducted over 3 days and 2 nights for 30 participants from various backgrounds within a corporate organization. The program aims to resolve conflicts, improve communication and management skills, boost morale, and develop high-performing teams through a variety of indoor and outdoor learning activities including icebreakers, simulations, problem-solving exercises, and physical challenges. A sample itinerary outlines the schedule and objectives of sessions focused on team bonding, leadership, communication and working together effectively.
This document provides information on training programs offered by E-Sun Company. It outlines administrative and management training topics like professionalism, finance, records management, and stress management. It also describes "Miracle Camps" that focus on areas like team building, mindset change, and leadership. Finally, it lists some Malaysian and foreign corporate, government, and educational clients that E-Sun has worked with.
The document discusses ways to undermine agility in an organization by sabotaging an agile transition. It provides "lessons" on making the transition a checklist, assuming management knows agility while only teams need training, believing the transition is easy by certifying people in methods, starting bottom-up when top-down is needed, allowing separate transitions across departments, eliminating documentation, focusing on hours over stories, ignoring priorities and quality practices, carrying bugs forward instead of fixing them, and maintaining command-and-control hierarchies instead of self-organization. The document aims to identify anti-patterns to avoid in agile transformations.
The document provides an overview of an online training program called "In Business Training Programme" that aims to help small businesses develop skills through peer learning networks. It outlines the structure and expectations for participants, which involves completing activities in breakout groups and discussing questions together over Zoom to learn from each other. The training is facilitated and takes around 3 hours to complete. Participants are instructed on how to engage respectfully with each other and work as a group to get the most out of the experience.
Kepner-Tregoe Project Managment Suite BrochureKepner-Tregoe
The gold standard in critical thinking applied to project management. In addition to our well known Project Management workshop offerings include workshos for Non-Project Managers, Project Sponsors and much more.
The document profiles Yon Bahiah, an Associate Professor with over 28 years of experience in areas like insurance, risk management, and personal development. She has trained staff at numerous organizations on topics like interviewing skills and team building. The document also outlines an upcoming training program on applying the Five Quality Principles to become a superior performing organization, including the schedule, activities, objectives and fees for the program.
Basic supervisory skills development workshop revisedEdwin Ebreo
This document provides information about an upcoming 2-day basic supervisory development workshop scheduled for November 7-8, 2012 from 8:30am to 6:00pm at a venue to be announced. The workshop aims to familiarize new or upcoming supervisors and managers to their new roles and responsibilities. It will cover topics such as shifting from an employee to leader mindset, building effective teams, using basic management tools, planning, leading, organizing, controlling, and communicating. The target participants are new or upcoming supervisors, managers, and team leaders who have not attended basic leadership and management training. The early bird fee is PHP 7,168 and regular fee is PHP 8,960. Fees include a certificate of completion and
Cracking Remote Onboarding, Training & Learner Engagement at FivetranRachel Lee
There’s no doubt that COVID-19 has turned enablement on its head. From moving entire programs remotely to keeping learner productivity up, it’s been a tough challenge for enablement teams to adapt to the ‘new norm’.
In this live webinar, Petek Hawkins (Head of Global Learning, Enablement & Development at Fivetran, formerly at Zoom) discusses how her team quickly and effectively moved Fivetran’s entire onboarding program remote while increasing learner engagement during COVID.
What you’ll take away from this session:
–– How Fivetran’s cultural values played a critical role in the shift to remote work
–– 3 easy-to-implement tips to scale remote training during COVID
–– How to properly audit and improve the entire learner experience for remote work
–– Proven tactics to increase learner engagement and reduce information fatigue
The 3-day "Train the Trainer" program by Hero Mindmine aims to provide participants with the practical skills and confidence to deliver effective training programs. The workshop covers topics like audience analysis, engaging participants, facilitating learning, handling different media equipment, and receiving feedback. Participants will learn techniques for motivating trainees and ensuring training concepts are implemented. They will also get opportunities to practice their training delivery and receive feedback from others. The goal is to help participants become facilitators of learning rather than just presenters, and to deliver high-energy training sessions that create real impact.
This document outlines the key components of a Team Member Program, including:
1) Minimum requirements such as having at least 2 more team members, developing the team's vision and goals, and participating in regular team meetings and department activities.
2) The team experience process which involves planning goals and strategies, ongoing experience tracking and coaching, and preparing for future challenges.
3) Elements of career planning like personal timelines, skills development, and AIESEC understanding.
4) Details on job descriptions, responsibilities, skills development, and performance measurement for team member roles.
This training module covers 9 topics related to personality development: leadership, interpersonal relations, communication, stress management, group dynamics, conflict management, performance appraisal, time management, and motivation. The module was developed by Dr. Chandra Prasad Sreedhar and Mr. Oommen Mathew of the Institute of Management in Government for the Department of Personnel & Training, Government of India and UNDP. It aims to improve the functional efficiency of senior officers through skills training. Each topic is covered in detail across multiple sessions utilizing various pedagogical techniques like lectures, discussions, exercises and case studies. The module underwent validation and is intended to help participants gain skills for enhanced work performance.
Dr Bonnie Cheuk Leading Change Dialogue and Team Reflection Workshop GuideBonnie Cheuk
This Leading Change toolkit is created by AstraZeneca. During COVID-19 crisis period, this internal document is made publicly available. We hope this resource will be useful for other companies and institutions who need to build change leadership capability in times of great uncertainty.
You can use this guide to run a 60-min workshop with leadership team to achieve 3 objectives:
1. To reflect on personal experience in adapting to change
2. To reflect on how you (as a leadership team) can bring the team with you on the change journey.
3. To discuss and set collective leadership commitment
For more information, please contact:
Dr Bonnie Cheuk – Global Capability Lead, Learning Agility & Learning Culture
Please respect copyright and acknowledge the source of information when you use this for your work. To learn more about Dervin's Sense-Making Methodology research and practical application, visit: http://www.sense-making.org
This guide provides materials for conducting monitoring and evaluation training sessions ranging from 1.5 hours to 2 days, including session agendas, exercises, and instructions for facilitators. It offers guidance on preparing for and adapting the training sessions to meet participant needs. The materials are meant to help trainers and participants better understand the concepts of monitoring and evaluation in the UNDP results framework.
This document provides information about an upcoming Leadership 5.0 Bootcamp. The bootcamp aims to help participants acquire leadership skills through a 5-day experiential learning program. It will cover topics like leadership, empathy, blended working, and outcome-based project management. The document outlines the objectives, expected takeaways, and tips for participants to get the most benefits from attending the bootcamp.
Micro-Video + Manager Training = High Performing Employees | Webinar 10.14.15BizLibrary
When we couple video-based support for employees, with manager support using the right tools, we can magnify the impact of our training efforts by significant amounts. In this session, you’ll learn some easy to adopt methods to do exactly that.
www.bizlibrary.com
This document provides information about an upcoming Leadership 5.0 Bootcamp. The bootcamp aims to help participants acquire leadership skills through a 5-day experiential learning program. It will cover topics like leadership, empathy, blended working, and outcome-based project management techniques. Participants will learn how to better lead themselves, their teams, and organizations. The document outlines the bootcamp objectives, participant testimonials, and information on what participants can expect and how to maximize their experience.
Micro-Video + Manager Training = High-Performing EmployeesBizLibrary
Congratulations! You’ve developed the greatest training program ever. The content is ideally suited to your business problems, the technology works and the employees seem to like it. There’s only one problem: Nobody knows what to do with it when they return to their jobs.
We need our employees to learn, retain and then apply what they learn to reach higher levels of performance. But how many times do we fail to see the ROI we expect? How many times do we fail to see really good content applied on the job? How many times do we have to go back to the CFO and explain why the ROI we expected never materialized?
Join us for this complimentary TrainingIndustry.com webinar sponsored by BizLibrary. Your host, Erin Boettge, content marketing manager at BizLibary, will provide easy-to-understand insights on:
How to help employees apply their learning and improve job performance
The manager’s role in employee retention and training ROI
How microlearning is a great tool for helping employees acquire skills just when they need them
This document provides an overview of an upcoming Leadership 5.0 Bootcamp. It discusses why participants should attend the 5-day experiential learning bootcamp, what takeaways they can expect including increased leadership skills and project management knowledge, and how participants can maximize their benefits through punctuality, attention, practice, and personal development. The bootcamp aims to help participants acquire skills to better lead at national, personal, and professional levels and emerge from difficult times stronger.
Day 00000 - Bootcamp Roadmap for PowerPMJoyce Wong
This document provides information about an upcoming Leadership 5.0 Bootcamp, including:
- The bootcamp objectives are to develop leadership skills at the national, personal, and professional levels.
- Testimonials from past participants praise the challenging and transformative nature of the 5-day experiential learning program.
- The bootcamp aims to cultivate courage, resilience, and sustainability through lectures, group work, and personal development exercises.
The document provides details about an experiential training and team building program conducted over 3 days and 2 nights for 30 participants from various backgrounds within a corporate organization. The program aims to resolve conflicts, improve communication and management skills, boost morale, and develop high-performing teams through a variety of indoor and outdoor learning activities including icebreakers, simulations, problem-solving exercises, and physical challenges. A sample itinerary outlines the schedule and objectives of sessions focused on team bonding, leadership, communication and working together effectively.
This document provides information on training programs offered by E-Sun Company. It outlines administrative and management training topics like professionalism, finance, records management, and stress management. It also describes "Miracle Camps" that focus on areas like team building, mindset change, and leadership. Finally, it lists some Malaysian and foreign corporate, government, and educational clients that E-Sun has worked with.
The document discusses ways to undermine agility in an organization by sabotaging an agile transition. It provides "lessons" on making the transition a checklist, assuming management knows agility while only teams need training, believing the transition is easy by certifying people in methods, starting bottom-up when top-down is needed, allowing separate transitions across departments, eliminating documentation, focusing on hours over stories, ignoring priorities and quality practices, carrying bugs forward instead of fixing them, and maintaining command-and-control hierarchies instead of self-organization. The document aims to identify anti-patterns to avoid in agile transformations.
The document provides an overview of an online training program called "In Business Training Programme" that aims to help small businesses develop skills through peer learning networks. It outlines the structure and expectations for participants, which involves completing activities in breakout groups and discussing questions together over Zoom to learn from each other. The training is facilitated and takes around 3 hours to complete. Participants are instructed on how to engage respectfully with each other and work as a group to get the most out of the experience.
Kepner-Tregoe Project Managment Suite BrochureKepner-Tregoe
The gold standard in critical thinking applied to project management. In addition to our well known Project Management workshop offerings include workshos for Non-Project Managers, Project Sponsors and much more.
The document profiles Yon Bahiah, an Associate Professor with over 28 years of experience in areas like insurance, risk management, and personal development. She has trained staff at numerous organizations on topics like interviewing skills and team building. The document also outlines an upcoming training program on applying the Five Quality Principles to become a superior performing organization, including the schedule, activities, objectives and fees for the program.
Basic supervisory skills development workshop revisedEdwin Ebreo
This document provides information about an upcoming 2-day basic supervisory development workshop scheduled for November 7-8, 2012 from 8:30am to 6:00pm at a venue to be announced. The workshop aims to familiarize new or upcoming supervisors and managers to their new roles and responsibilities. It will cover topics such as shifting from an employee to leader mindset, building effective teams, using basic management tools, planning, leading, organizing, controlling, and communicating. The target participants are new or upcoming supervisors, managers, and team leaders who have not attended basic leadership and management training. The early bird fee is PHP 7,168 and regular fee is PHP 8,960. Fees include a certificate of completion and
Similar to Training Program Description Catalog (20)
2. Contents
S.no Program names Duration Page
no.
1 High impact presentations 2 days 3
2 Team building 2 days 4-5
3 Leadership Back to Basics for first time 2 days 6-10
Managers
4 Connect workshop on Interpersonal skills 1 day 11-12
5 Hospitality and customer focus workshop 2 days 13-15
6 Email netiquettes 1 day 16-17
7 Me to we Program on Basics of Team 1 day 18-19
formation
8 Stress and Time Management 1 day 20-22
9 Adapt -survival skills for Freshers in any 2 days 23-25
industry
10 Customer Management Workshop for 2 days 26-29
Retailers
11 Facilitator Profile: Akash Dutta 30
12 Facilitator Profile: Chandrashekhar Thakar 31
2 Lead author : Akash Dutta
3. Module 1 High Impact Presentations workshop Duration 2 days
Business professionals today must move their audiences to take action by creating and
delivering high impact and effective presentations. Whether in sales, marketing, operations, or
R & D, presenters need to be engaging, persuasive, and focused in their presentation delivery.
As a result of this learning experience the participants will be able to:
• Project energy and confidence throughout their presentation
• Build rapport from the start of their delivery
• Deliver persuasive presentations that move audiences to take action
• Use stories to better engage audiences
• With their audiences’ needs in mind, systematically prepare for presentations
• Use a presentation template when developing a presentation
to deliver to senior executives
• Successfully manage a Q & A session
• Utilize PowerPoint effectively as a presentation support
Duration: This 2 days high energy, fun filled, result focused workshop is meant for all students
who have to communicate and make High impact presentations
3 Lead author : Akash Dutta
4. Module 2 Team Building Duration 2 days
In this 2 day workshop the program objectives are:
• Build a team that lasts
• Create positive energy on the team
• Harness a team’s creativity
• Identify weak players who negatively impact a team
• Judge if the team can accomplish the dream
Investments:
1. Two days from your busy schedule!
2. Enthusiasm and a learning attitude!
4 Lead author : Akash Dutta
5. Program synopsis:
Day 1: The Power of teamwork
1. Teamwork --Why is it so important?
2. Good Teamwork –What is its impact?
3. Team dream--- How to accomplish it?
4. Team bonding –How to ensure that the team lasts?
Day 2: The dynamics of Teamwork
1. What are the characteristics of a good Team?
2. Team player—what does it take to be a good one?
3. Building a winning team—how do you do it?
4. Weak player and the impact on the team.
5 Lead author : Akash Dutta
6. 5. Positive energy within the team –How to create it?
6. Team’s creativity—How to harness it?
Module 3 Leadership Back to the basics Duration 2 days
A two day program for: Managers / Sr. executives who are transforming into Leaders
The Need:
If you want committed, energized, loyal employees, you must have emotionally intelligent
leaders. This Back to the basics Leadership Program develops the skills your leaders need both to
manage themselves and bring out the best in their people.
6 Lead author : Akash Dutta
7. Module 3 Section A. The Program Objectives
Program Objectives Competency To be built
A. Leader as Chief Retention Officer The power of example
B. Leader as Team Builder Recognizing Your Own Talents and Strengths
C. Leader as Communicator Courtesy and Respect
D. Leader as Problem solver Conflict Management
E. Leader as Coach Coaching skills
F. Leader as an Evaluator Managing Your Time and Your Life
G. Leader as Customer Champion Exceeding Expectations
H. Leader as Change agent Dealing with Things You Can’t Control
I. Leader as Motivator Goals with vision with mission
J. Leader as Synergizer Team Harmony
7 Lead author : Akash Dutta
8. Module 3 Section B. The Program Benefits:
Improve your executive career potential.
Move beyond the either/or limits of a management versus leadership mindset.
Upgrade to a unified, holistic view of the organization
Build a total-team organization for sustainable competitive advantage
Address personal, team and organizational change from a flexible response-readiness-
fitness framework.
Understand your workplace personality, leadership, emotional intelligence, creative style,
motivation, stress, and competency potential strengths and weakness and develop
Action-Plans to address career success competencies, roadblocks and derailment issues.
Update, broaden and optimize you executive management style for continued career
advancement.
Upgrade your executive decision-making capabilities.
Acquire executive sustainable leadership skills aimed at maximum managerial impact,
personal and team confidence building, and better bottom-line performance.
8 Lead author : Akash Dutta
9. Module 3 Section C. The Program Flow Day 1
9 Lead author : Akash Dutta
10. S.no. Topic Sub Topic Duration
1 Introduction Self and participants 30 minutes
Activity based
2 Program Orientation Basic Lecturrette on 30 minutes
Examples used to match the mixed Leadership and
profile of the participants Management
Tea 15 minutes
3 Activity Create a product 20minutes
4 Debrief 30minutes
Activity Who am I 10minutes
5 7 habits session Habit 1
ppt+ video before lunch Habit 2
Activity Habit 3
Habit 4 45 minutes
Lunch 45 minutes
6 7 habits session Habit 5
7 PODSCORB Acronym Habit 6
Habit 7 95 minutes
8 Video clip Fish
Tea 15 minutes
9 PPt on Fish 30 minutes
10 Management Kundali Questionnaire 30 minutes
11 Summary of learning 15 minutes
Module 3 Section C. The Program Flow Day 2
10 Lead author : Akash Dutta
11. S.no. Topic Sub Topic Duration
1 Recap for day 1 30 mins
2 Situational Leadership Introduction to SL 30mins
Tea 15 minutes
3 Situational Leadership Why SL?
4 Situational Leadership Detailed facilitation+ video 105 minutes
on SL
Lunch 45 minutes
5 Situational Leadership Activity 30mins
6 Situational Leadership Debrief 60mins
7 Video on geese 5minutes
8 PPT on Geese 15 minutes
Tea 15 minutes
9 Video on Coaching after Tea 10 minutes
10 Debrief +Discussion on Coaching Grow model+SL 30minutes
11 Motivational Capsule Activity Lemon race 30 minutes
12 Wrap up of day 2
Module 4 Connect: Duration 1 day
11 Lead author : Akash Dutta
12. People apply interpersonal skills to a wide variety of interactions, from talking to coworkers
about a project to selling a plan to clients. People with good interpersonal skills tend to be more
successful in business. They can interact more effectively with coworkers, management and
subordinates, in addition to establishing business networking connections more efficiently,
landing clients, and retaining existing clients.
Taking an interpersonal skills training course allows people to develop stronger and more
consistent interpersonal skills.
Welcome to CONNECT; a one day workshop on Interpersonal skills!
12 Lead author : Akash Dutta
13. Connect: The Program Objectives
After completing the Course, the learners would be able to:
Duratio
S.no. Objectives n Methodology
Explain and Demonstrate the Fundamental
1 Techniques in Handling People 8 hours CBT
Identify the Six Ways to Make People Like
2 You Video Clips
Identify and explain the Twelve Ways to Win
3 People to Your Way of Thinking Activity
Demonstrate How to Change People Without
4 Giving Offense or Arousing Resentment Lecturrette
13 Lead author : Akash Dutta
14. Module 5 Hospitality and Customer Management Duration 2 days
Welcome to two days of exciting learning and development!
We empower your human capital to soar above the rest .We groom them towards creating fans
for your Brand and mot merely customers.
In this 2 day program, we empower your human capital to soar above the rest .We groom them
towards creating fans for your Brand and mot merely customers
14 Lead author : Akash Dutta
15. Module 5 Hospitality and Customer Management Program Description Document:
Duratio
S.no. Topics Sub topics n Methodology
1 Positive attitude Removing your mental baggage half a day CBT
The Power of Positive thinking
How to stop worrying and start living
How to enjoy your life and your Job
Action Plan Habits for personal and
professional effectiveness
2 Interpersonal Effectiveness People management half a day CBT
Team spirit
How to win friends and influence people
3 Superior customer service Scoring with your customers full day CBT
Serving customers at a Higher Level lecturette
Decide what you want your customer
experience to be Activities
Discover what your customers want Role plays
Deliver your ideal customer service
experience
Permitting people to soar
Going above and beyond customer
service
Making customers the first priority
Making it all happen
Target participants:
Front desk, reception and all customer facing staff
15 Lead author : Akash Dutta
16. Module 5 Hospitality and Customer Management Program Benefits:
Your take aways from this program
• Self Confidence and sense of direction
• Communication Skills
• Motivational Skills
• People management Skills
• Accountability
• Flexibility
• Customer centricity as a culture for your people
Our Esteemed Clientele in the retail sector:
• Air Hostess Academy
• Brand Promotions (Retail Marketing)
• Reliance Retail( Lifestyle, Fresh, Hyper, CDIT, Luxury Verticals)
• Jawed Habib (Salon and Spa Retail )
• Levi Strauss(Apparel retail)
Module 6 Email etiquettes workshop Duration 1 day
16 Lead author : Akash Dutta
17. Efficiency is the essence of modern communication. A poorly worded email will simply render
the message ineffective. It can be observed that all emails are not to the point. While some
writers could be too terse and communicate too little too quickly, there are others who wander
at random never understanding that this is instant messaging and being more specific helps the
information dissemination faster.
This workshop is directed towards developing effective email etiquettes.
Duration: 8 hours
Module 6 Email etiquettes workshop Program objectives:
At the program's conclusion, participants should be able to:
17 Lead author : Akash Dutta
18. S.no. Program Objectives Methodology
1 Explain instances when sending email is CBT with hands on practice led
necessary and appropriate. sessions
2 Identify occasions when sending or retrieving Review of existing mail culture
email is unacceptable.
3 Understand items they should never send Drafting and creating professional
electronically from their workplace. mails
4 Create an email subject line that accurately
describes the content of the message.
5 State and avoid 12 of the most common
mistakes people make in business writing.
6 Consider the visual components that
enhance an email message and make for
easy reading.
7 Determine who should and should not
receive copies of emails.
8 Know what to do when emails misfire and
reach the wrong people.
9 Develop a personal action plan to improve
their email skills at work.
Module 7 Transition from ME to WE Duration 1 day
18 Lead author : Akash Dutta
19. Program objectives:
By the end of this module, participants will be able to:
S.no Objectives Methodology
a Identify the traits of an effective team player CBT, audio video inputs,
activities, games and
Lecturrette
b Discuss various stages of team formation
c Discuss the causes and consequences of conflict and
be able to apply techniques in solving it
d Explore personal conflict resolution style
Duration: 8 hours
Target: Junior management and Freshers
Module 7 Transition from ME to WE Program Contents:
19 Lead author : Akash Dutta
20. • Understanding team basics
• Stages of team development
• The team player survey
• Understanding team commitment
• Understanding team communication
• Working in a team
• Developing team collaboration
Module 8 Stress and Time Management Duration 1 day
20 Lead author : Akash Dutta
21. Section A: Stress Management Program
Changing life-styles, technological advances, and a very intensely competitive business environment,
have created tremendous tension for all of us. With the fast pace of life in the modern world, we are all
feeling burnt out as stress is slowly, but surely, taking its toll.
No executive or company can afford to ignore the effects of stress. Stress affects decision making,
interpersonal relations, the quality of work, and the level of productivity.
Program Objectives:
To enable the participants to: -
S.no Objectives
1 Dissolve Stress
2 Improve Concentration
3 Develop Creativity
4 Support Problem Solving and Decision Making
5 Improve Productivity
21 Lead author : Akash Dutta
22. S.no Program Contents Methodology
Assess stress CBT
Develop a deeper understanding of stress
Be aware of internal and external sources of stress
Understand the positive and negative effects of stress
Determine early warning signs
Understand the interplay of body and mind
Deal with stressful behaviors, thoughts and attitudes
Gain practical tips on stress busters
Module 8 Section B: Time management Program
22 Lead author : Akash Dutta
23. Time management is a set of principles, practices, skills, tools, and systems working together to
help you get more value out of your time with the aim of improving the quality of your life.
The important point is that time management is not necessarily about getting lots of stuff done,
because much more important than that is making sure that you are working on the right things,
the things that truly need to be done.
Smart time managers know that there is much more to do than anyone could possibly
accomplish. So instead of trying to do it all, smart time managers are very picky about how they
spend their time.
They choose to focus and spend their time doing a few vital projects that will really make a
difference, rather than spending all their time doing many trivial things that don't really matter all
that much.
If you become a good time manager, you’ll not only get a lot more done in less time, but you’ll
feel more relaxed, focused and in control of your life
Module 8 Time Management Program Objectives
S.NO Objectives Methodology
1 The nature and value of productivity
2 Valuing your time
3 Assessing your time management strengths & weaknesses
4 Removing the barriers to your productivity
5 Overcoming the procrastination habit
6 Focusing and staying in the zone
7 Learning to be present: the power of now
8 Managing tasks, projects, goals and ideas
9 Determining and managing priorities
10 Negotiating your priorities
11 Resolving conflicts with multiple bosses & priorities
12 Deadlines, time pressures and heavy workloads
13 Mastering the art of delegation
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24. 14 Inspect what you expect: the power of "The Stream"
15 The power of personal decision management
16 Negotiating your time & commitments
17 Understanding what you can control and what you can’t
18 Managing interruptions & distractions
19 How and when to say “no”
20 How and when to say “yes”
21 People vs. tasks: your personal style
22 Time management and effective communication
23 Dealing with the things you hate to do
24 Understanding and escaping your comfort zones
25 Starting and completing large projects
26 Managing multiple projects
27 Procrastination and perfectionism
28 Overhauling your task list system
29 Overhauling your planning and scheduling system
30 Getting and staying organized
31 Overcoming the force of habit
32 Setting & achieving personal time management goals
33 Developing new habits for managing your time
34 Achieving the productivity balance
Module 9 ADAPT Duration 2 days
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25. ADAPT
A workshop dedicated to the communicative
fresher in any Industry in this dynamic, warm
and flat world!
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26. Module 9 ADAPT Duration 2 days
Section A:
• Welcome
• Workshop expectations
Section B: The Positive Mental Framework
1. Effective Interpersonal Communication: How to Demonstrate respect at work?
2. Play Well With Others: Develop Effective Work Relationships
3. The Five (Difficult) People You Meet at Work ... and How to Get Along With Them
4. How to Get Along With Your Colleagues :Resources to Help Improve Your Relationships
With Colleagues
5. Ways to Be Happy at Work
Section C: The Negative Attitude and How to tackle it
6. Top 10 Ways to Annoy Your Coworkers
7. How to Get Fired: Advice You Can Live Without
8. Avoid Doing These Things After Work or You Could Lose Your Job
9. Workplace Bullies: What To Do About Workplace Bullies
10. Workplace Etiquette: How to Avoid Conflict in the Workplace
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27. Section D: The WIN- WIN Approach
11. Mistakes at Work---What to Do If You Make a Mistake at Work
12. How To Receive Feedback With Grace and Dignity
13. Listen With Your Eyes: Tips for Understanding Nonverbal Communication
14. Toward a More Civil Work Place: Avoiding Offensive Behavior on the Job
15. 9 Ways to Make a Good Impression at Work
Module 9 ADAPT Duration 2 days
Section E: The Technical Advantage
16. Business Email Etiquette: Maintaining a Professional Image
17. Top 6 Rules for Using Cell Phones at Work
18. Top 10 Ways in Which Social Media Can Get You Fired
Section F: Reference
19. Top 10 Career Books
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28. 20. Laughter : the best medicine
Module 10 Luxury Retail Customer Management Duration 2 days
28 Lead author : Akash Dutta
29. Module 10 Luxury Retail Customer Management Duration 2 days
We empower your human capital to soar above the rest .We groom them towards creating fans
for your Brand and mot merely customers.
In this 2 day program, we empower your human capital to soar above the rest .We groom them
towards creating fans for your Brand and mot merely customers.
Your take aways from this program
29 Lead author : Akash Dutta
30. • Self Confidence and sense of direction
• Communication Skills
• Motivational Skills
• People management Skills
• Accountability
• Flexibility
• Customer centricity as a culture for your organization
At the Luxury retailing level, we know your aspirations. So the objectives are
well set:
S.no Program Objective Target participant Methodology
groups
1 Scoring with your customers Customer service CBT + activity
executives , Shop
Floor assistants,
Freshers in retail ,
cashiers
2 Serving customers at a Higher Level Lecturrette +
Video + skits
3 Decide what you want your customer
30 Lead author : Akash Dutta
31. experience to be
4 Discover what your customers want
5 Deliver your ideal customer service
experience
6 Permitting people to soar
7 Going above and beyond customer service
8 Making customers the first priority
9 Making it all happen
Module 10 Luxury Retail Customer Management
Our Esteemed Clientele in the retail sector:
• Air Hostess Academy
• Brand Promotions (Retail Marketing)
• Reliance Retail( Lifestyle, Fresh, Hyper, CDIT, Luxury Verticals)
31 Lead author : Akash Dutta
32. • Jawed Habib (Salon and Spa Retail )
• Levi Strauss(Apparel retail)
Coach Profile: Mr. Akash Dutta
Mr. Akash Dutta’s corporate background includes a wide variety. He has been into the training
and development function for more than 8 years and was associated with Levi Strauss, Reliance
Retail Ltd, Airhostess Academy and Wadhawan Retail. Mr. Dutta’s batches included
professionals from the BPO, Retail and Aviation and Hospitality industries.
Mr. Dutta holds an Executive Coaching Certification from Reliance Industries. He is a certified
trainer from K10, Mumbai, India and a certified trainer from Reliance Retail Ltd.
He is a certified professional in world class customer service and a master in public speaking
from the Dale Carnegie Inc. He is a graduate from Calcutta University. He is certified in advanced
counseling skills.
Contact Information:
He can be contacted at +91 7303533725
Email: akashdutta79@gmail.com
LinkedIn public profile http://www.linkedin.com/in/akashduttaexecutivecoach
Please check for references at Linked in.
32 Lead author : Akash Dutta
33. Coach Profile: Mr. Chandrashekhar Thakar
• Ex AVP-H.R., Reliance Infrastructure Ltd.
• H. R. Professional with a background of Commerce & an approach of law with a rich track record
of 35 years
• Worked in maximum Domains and premium Companies of Mumbai under the work culture of
TQM/ ISO & ERP
• Worked with TCS, Blue Star, Shapoorji Pallonji, Ichbaan Honda, Patni, Reliance etc.
Specialties
- Executive Coach
- Group Trainer
- H.R. Consultant
- Visiting Faculty for HR/ Law/ Marketing & Finance
Contact details:
Cell: +91 9987682497
33 Lead author : Akash Dutta