GIA Singapore - Prototyping (Sarah & Chris)

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GIA Singapore - Prototyping (Sarah & Chris)

  1. 1. Co-designing& prototypingDr Sarah Schulman & Chris Vanstone
  2. 2. userinteractions ecosystem interactions organisational interactions solution other organisations
  3. 3. Breaking down interactions Prop [mask] Prop [sword] Prop [poison]SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt] User Actor User Actor User Actor [Romeo] [Juliet] [Cousin] [Juliet]
  4. 4. so what?
  5. 5. analytic what to look for commissioner / practitioner generative what to design
  6. 6. Tanya
  7. 7. how?
  8. 8. Hunch 1Tools are not enough Behaviours
  9. 9. recruitment team building capacity builder / practitioner personal development
  10. 10. People behaviourTalkingobservinglisteningunderstandingrespecting
  11. 11. Analytic behaviourIdentifying patternsDeconstructing conceptsAsking why and how
  12. 12. Generative behaviourIdentifying opportunitiesDeveloping ideasThinking visuallyThinking laterallyTranslating conceptsbetween fields
  13. 13. Making behaviourUsing your handsTurning ideas intotangible products &experiences
  14. 14. Feedback behaviourShowing workMaking improvementsConstructive suggestionsFailingPersistently iterating
  15. 15. Storytelling behaviourDeveloping rational andemotive argumentsUsing different mediaBringing ideas to life fordifferent audiences.
  16. 16. Hunch 2Individuals are not enough Teams
  17. 17. Improving outcomes forFamilies
  18. 18. Improving outcomes forCaring & cared forolder people
  19. 19. Improving outcomes forChildren Starting school
  20. 20. Hunch 3Info is not enough Projects
  21. 21. co-designworking with people, practitionersand policy makers to develop new kinds of solutions
  22. 22. film:see http://vimeo.com/23622896
  23. 23. prototyping failing early
  24. 24. 5017
  25. 25. looks like works like looks & works like
  26. 26. our aimTo enable more South Australian families togrow and thrive and fewer families to spiraltowards state intervention CITY OF MARION
  27. 27. events training link-ups support measuring
  28. 28. events training link-ups support measuring
  29. 29. events training link-ups support measuring
  30. 30. coaching face to face interactionsevents training link-ups support measuring
  31. 31. bubble diagram paper based toolevents training link-ups support measuring
  32. 32. events training link-ups support measuring
  33. 33. why prototype?
  34. 34. what works? for whom? when?
  35. 35. what doesn’t work!!!
  36. 36. Mitigating risk
  37. 37. Mitigating riskPolicy developmentUNCERTAINTY HIGHNO OF USERS LOWCOST OF CHANGES LOW
  38. 38. Mitigating riskPolicy development PilotingUNCERTAINTY HIGH UNCERTAINTY HIGHNO OF USERS LOW NO OF USERS HIGHCOST OF CHANGES LOW COST OF CHANGES HIGH
  39. 39. Mitigating riskPolicy development PilotingUNCERTAINTY HIGH UNCERTAINTY HIGHNO OF USERS LOW NO OF USERS HIGHCOST OF CHANGES LOW COST OF CHANGES HIGHPrototypingUNCERTAINTY HIGHNO OF USERS LOWCOST OF CHANGES LOW
  40. 40. Mitigating riskPolicy development PilotingUNCERTAINTY HIGH UNCERTAINTY HIGHNO OF USERS LOW NO OF USERS HIGHCOST OF CHANGES LOW COST OF CHANGES HIGHPrototyping RunningUNCERTAINTY HIGH UNCERTAINTY MEDNO OF USERS LOW NO OF USERS HIGHCOST OF CHANGES LOW COST OF CHANGES HIGH
  41. 41. Learning objectivesTry out some new work behavioursfor co-design and prototyping
  42. 42. 6behaviours
  43. 43. people 6 behaviours
  44. 44. people analytic 6 behaviours
  45. 45. people analytic 6 generative behaviours
  46. 46. people analytic 6 generative behaviours making
  47. 47. people analytic 6feedback generative behaviours making
  48. 48. people analytic Know your userfeedback Know what generative you’re testing making
  49. 49. Brief 02open now
  50. 50. Task in groupsMake an “organiser” that enables yourpartner to “feel organised”25mins
  51. 51. Task in groupsMake an “organiser” that enables yourpartner to “feel organised”25mins1 interview
  52. 52. Task in groupsMake an “organiser” that enables yourpartner to “feel organised”25mins1 interview 2 sketch
  53. 53. Task in groupsMake an “organiser” that enables yourpartner to “feel organised”25mins1 interview 2 sketch 3 make
  54. 54. Task in groupsMake an “organiser” that enables yourpartner to “feel organised”25mins1 interview 2 sketch 3 make 7 test
  55. 55. Task in groupsMake an “organiser” that enables yourpartner to “feel organised”25mins1 interview 2 sketch 3 make 7 test6 improve
  56. 56. Task in groupsMake an “organiser” that enables yourpartner to “feel organised”25mins1 interview 2 sketch 3 make 7 test6 improve 7 test again
  57. 57. Improving outcomes forChildren Starting school
  58. 58. 1 Payment to outcomes
  59. 59. 2 HumanResourcing
  60. 60. 3 Where arethe people?
  61. 61. lawyers branding communications4 Meeting people zone managers meet people in homes
  62. 62. Brief 03open now
  63. 63. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins20mins 20mins 15 mins
  64. 64. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins enjoyment supportive relationshipsknowledgesharing1 outcomes20mins 20mins 15 mins
  65. 65. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins enjoyment supportive relationshipsknowledgesharing1 outcomes 2 behaviours20mins 20mins 15 mins
  66. 66. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins enjoyment supportive ! ! ! relationshipsknowledgesharing ! ! !1 outcomes 2 behaviours 3 interactions20mins 20mins 15 mins
  67. 67. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins enjoyment supportive ! ! ! relationshipsknowledgesharing ! ! !1 outcomes 2 behaviours 3 interactions 4 storyboarding20mins 20mins 15 mins
  68. 68. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins enjoyment supportive ! ! ! relationshipsknowledgesharing ! ! !1 outcomes 2 behaviours 3 interactions 4 storyboarding20mins 20mins 15 mins5 test
  69. 69. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins enjoyment supportive ! ! ! relationshipsknowledgesharing ! ! !1 outcomes 2 behaviours 3 interactions 4 storyboarding20mins 20mins 15 mins5 test 6 behaviours
  70. 70. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins enjoyment supportive ! ! ! relationshipsknowledgesharing ! ! !1 outcomes 2 behaviours 3 interactions 4 storyboarding20mins 20mins 15 mins5 test 6 behaviours 6 improve
  71. 71. Task in groupsCreate an experience to build connectionsbetween people and enable outcomes25mins enjoyment supportive ! ! ! relationshipsknowledgesharing ! ! !1 outcomes 2 behaviours 3 interactions 4 storyboarding20mins 20mins 15 mins5 test 6 behaviours 6 improve 7 test again
  72. 72. Reflecting onCo-designing& prototypingDr Sarah Schulman & Chris Vanstone
  73. 73. what works? for whom? when?
  74. 74. how did it feel?
  75. 75. what’s theconcept? 1min
  76. 76. what changed?
  77. 77. what will you take away
  78. 78. More tacsi.org.au/design inwithfor.orgPapers tacsi.org.au/designpapersVideo tacsi.org.au/designvideosTweets @ozinnovation familybyfamily.org.auTHE AUSTRALIAN CENTRE FOR SOCIAL INNOVATIONBOLD IDEAS. BETTER LIVES.

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