This document discusses improving one's persuasive voice through training. It outlines a 8-week training program that focuses on techniques like emphasizing words, pitch, speed, volume, and articulation. The program promises to give students a more credible and persuasive voice that gets their calls answered and closes more sales. It shares success stories and promises students will have a voice people want to listen to. It also outlines program details like structure, bonuses, and how to apply.
This module is about 13 days training for Customer Service Representatives, and Communication Arts students. This is patterned to TESDA's 100 to 120 training hours.
If you’ve ever worked in telemarketing or cold calling, you might have had your supervisor come by and remind you put on a smile when you’re on the phone with customers.
Obnoxious? Yes. Weird? Kind of. But not without it’s merits. “Smile while you dial” is the ultimate customer service best practice.
Why? Because customers can hear you smile. As humans, we pick up on vibes and adjust our own behavior to other people’s emotional cues. This you may already know.
But what if I told you that your tone of voice when you’re talking to your customers directly influences your company’s bottom line? Believe it or not, it does.
This module is about 13 days training for Customer Service Representatives, and Communication Arts students. This is patterned to TESDA's 100 to 120 training hours.
If you’ve ever worked in telemarketing or cold calling, you might have had your supervisor come by and remind you put on a smile when you’re on the phone with customers.
Obnoxious? Yes. Weird? Kind of. But not without it’s merits. “Smile while you dial” is the ultimate customer service best practice.
Why? Because customers can hear you smile. As humans, we pick up on vibes and adjust our own behavior to other people’s emotional cues. This you may already know.
But what if I told you that your tone of voice when you’re talking to your customers directly influences your company’s bottom line? Believe it or not, it does.
If landing interviews, but not the offer is where you’re getting tripped up, it’s time to hit the pause button, take a step back and embrace your failure as a huge learning opportunity before moving on to one more interview.
Many job applicants spend hours writing their résumé, rehearsing their interview responses and polishing their appearance, but very few spend time refining their most important communication tool, their body language!
By being mindful of your movements, both big and small, you’ll be able to use body language effectively to send the right message and succeed in your next job interview.
After you get the job interview body language down pat, check out these tips on how to dress to impress.
For more on how to succeed during your next interview, contact the Career Development team at Student Services.
You will learn about:
Communication Components.
How to improve communication skills
Effective Speaking.
Effective Writing.
Effective Listening.
Effective Reading.
Talk the Talk: Tips for Effective Communication by Jane Toohey AIMM, delivered at the Australian Institute of Management Open House in Brisbane on Wednesday 7 August 2013.
If landing interviews, but not the offer is where you’re getting tripped up, it’s time to hit the pause button, take a step back and embrace your failure as a huge learning opportunity before moving on to one more interview.
Many job applicants spend hours writing their résumé, rehearsing their interview responses and polishing their appearance, but very few spend time refining their most important communication tool, their body language!
By being mindful of your movements, both big and small, you’ll be able to use body language effectively to send the right message and succeed in your next job interview.
After you get the job interview body language down pat, check out these tips on how to dress to impress.
For more on how to succeed during your next interview, contact the Career Development team at Student Services.
You will learn about:
Communication Components.
How to improve communication skills
Effective Speaking.
Effective Writing.
Effective Listening.
Effective Reading.
Talk the Talk: Tips for Effective Communication by Jane Toohey AIMM, delivered at the Australian Institute of Management Open House in Brisbane on Wednesday 7 August 2013.
You dont have to wait for things to happen... You have the power to make things happen! The Art of Selling describes the basics of how you can persuade people more effectively, more ethically, and more often. Youll also discover that there is virtually nothing on earth that brings as much personal satisfaction as being able to save another person time, money, or frustration because of the goods, products, and services you have to offer.
You may have thought about hiring a speech coach to help you improve your speaking ability. However, you may not be sure it’s an important investment. You know it will take some time and money, but you want to be sure the results will be worth the effort. theaccentcoach.com
Conscious Selling - knowing yourself before you sell to anyone
Concept : People buy People before they buy your Product or Service
A new, exciting way of never having to SELL again - build relationship & rapport
Public Speaking For Fun And Profit | Richard Tan Success Resources Scamsuccessresources1
In today’s technologically advanced world there is one skill that remains steadfastly essential to those who wish to become successful: public speaking.
Do you think that only your sales person are selling your product or service? Think again. Each employee in your company can make or break the sale. Learn how to teach your employees some "soft" selling skills.
How to Express Yourself In meetings With Confidence (7 Easy Ways To Speak And...AssertiveWay
Do you find it challenging to speak up in meetings (both in person and virtual)?
Do you find it hard to express your opinions, views, and ideas?
Have you ever gone into and come out of a working meeting completely silent?
Consider these 7 meeting tips.
#speakwithconfidence #speakingtips #overcomefear #introverts #introvertstruggles #introvertproblems #shareyourexperience
Communication is a vital key in this new century. It gives an edge to keep abreast with the fast pace of the times. Public speaking definitely works towards this goal. The diversity of opinions today, which are often controversial, has increased the need for public speaking.
New Explore Careers and College Majors 2024.pdfDr. Mary Askew
Explore Careers and College Majors is a new online, interactive, self-guided career, major and college planning system.
The career system works on all devices!
For more Information, go to https://bit.ly/3SW5w8W
The Impact of Artificial Intelligence on Modern Society.pdfssuser3e63fc
Just a game Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?Assignment 3
1. What has made Louis Vuitton's business model successful in the Japanese luxury market?
2. What are the opportunities and challenges for Louis Vuitton in Japan?
3. What are the specifics of the Japanese fashion luxury market?
4. How did Louis Vuitton enter into the Japanese market originally? What were the other entry strategies it adopted later to strengthen its presence?
5. Will Louis Vuitton have any new challenges arise due to the global financial crisis? How does it overcome the new challenges?
This comprehensive program covers essential aspects of performance marketing, growth strategies, and tactics, such as search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, social media marketing, and more
1. People buy voices not products
It’s not about what words you use,
but how you use them.
2. Who this is for
Sales professionals who want:
Immediate Rapport
Total attention
Persuasive voice
Close more sales
3. Who this is not for
Sales professionals who
Are comfortable with their voice and have no
reason to change it.
Are not open to change
4. Whats in it for me
By the end of this presentation you will
Know what creates a persuasive voice, how to
get it, and what it will do
You are here Master
Communicator/In
teresting/persuasi
ve
5. Your voice Big ass
problem
You’ve probably bought sales books to help you sell
more,
You can’t sell if people don’t like your voice
No matter what you do for a living, your voice and
the way you use it is as essential to you as to an
opera singer. Yet most people barely give their
voice a second thought, let alone investing the
time needed to learn how to improve it or use it
to maximum effect.
6. Could you inadvertently be turning people off
every time you speak?
It's hard to believe, but when you talk to
someone on the phone who has never met
you, within the first 30 seconds of hearing
your voice the other person has formed a
mental image of you: what you look like, how
smart you are, and whether or not they are
going to listen to what you have to say.
7. Data Big ass
problem
Approximately 7.5 million people have trouble
using their voices.
The words, you use aren’t the most important.
In communication: 55% is body language,
staggering 38% is tonality, and least is words
at 7%
8. How to sell better
You need to have an interesting voice. If not
then all the sales books, trainings, and
techniques aren’t going to get you there.
Your tools to help you be the best you can be.
9. 5 things
Five things you need to have a powerful voice
that people want to listen to.
1.Emphasizing operative words
2.How to play with your pitch (High low)
3.Utilize speed both fast and slow
4.Volume- both loud and soft
5.Clear Articulation.
10. When you master 5 things
People will listen to you
You will be credible
You will be persuasive
People will respond to you.
Get your calls answered. Deliver a great
presentation, and close more sales then ever
believed possible.
11. cool thing
1 cool trick to get a deeper voice. This will give
you immediate creibility.
Wee.
More creibility.
13. My story
Before I had a bad voice
People wouldn’t give me the time of day.
I was an actor, and needed to get rid of my
accent and I started my voice search.
Its hard to change your voice from books
15. My success
After 10 years and coaching all types of clients
from.. ( all your clients
16. Promise
Have a voice people want to hear more from.
Story..
You too can have good voice.
17. Training course
Week 1
What makes a dynamic/persuasive voice
Mechanics/breakdown Tone
Why do I sound like this
Tracy, what is the focus of each week.
28. Buyer words
Benefit, guarantee, money, results, easy, health,
new, safe, free, how to, save, now, fun, love,
proven, you/your
Don’t talk about the gym member ship.
Talk about the benefits.. Imagine feeling great,
losing 20 pounds, meet new people, people
telling you have a great body
29. How Much?
I work with personal ceos, and management for
big dollars, but I do these trainings to make it
afforadable to my clients.
The entire 8 week program will be $x.
30. Bonuses
4 live 1 on 1 trainings. I call you to make sure
you are on track and moving along.
Copy of my book
Sales training with.. We have negotiated a 2
workshops with 2 sales trainers. (will set this
up later.)
31. Fast Act Bonus
If you act now, I will discount 40% off. This is
limited to the first ten clients.
Member Forum. Usually $50 per month. Free
access.
32. Application
I can’t work with everyone. I only work with 30
students every 8-9 weeks.
To apply You must:
Practice
Have the time
Learn what I teach
33. I will call you
Ask you if you have any questions. And collect a
refundable deposit.
3 things I will ask is
Do you have time
Will you do the work
etc