Teleperformance's mission is to lead the contact center industry through relentless innovation and by setting high standards in serving employees, clients, customers, shareholders, and communities. Their values of integrity, respect, professionalism, innovation, and commitment form the foundations of the company and fuel their passion for excellence.

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About Us Mission & Values
Mission & Values
Our Mission
Teleperformance at a
Glance
Through relentless innovation, our mission is to extend our leadership by setting the highest standards in how
Teleperformance History we serve and support our employees, our clients and their customers, our shareholders and the communities
where we live.
Key Differentiators
And in so doing, lead the transformation of the contact center industry from a commoditized necessity to one
Global Footprint of great strategic value for our clients.
Management
Awards and Recognitions Our Values are the Foundations of our Group
Citizen of the World
Partners & Suppliers Teleperformance commits to meet and exceed its client expectations by providing contact center solutions
around the world 24/7 and by delivering superior performance in customer management, while strictly
Videos respecting highly ethical and socially responsible values.
Cosmos | INTEGRITY: Absolute. Harmonious. Universal. Being true, authentic and living our values, since
they are the pillars on which all of our relationships are built. I say what I do and I do what I say.
Earth | RESPECT: Deep. Nurturing. Abundant. We cultivate what each has to offer, with respect generating
respect. I treat others with kindness and empathy.
Metal | PROFESSIONALISM: Crafted. Solid. Reliable. Through our quality and skill, we transform
interactions into golden experiences. I do things right the very first time.
Air | INNOVATION: Inspiring. Renewing. Dynamic. Change is the constant wind that fills our sails; we both
embrace it and propose it. I create and improve.
Fire | COMMITMENT: Steady. Strong. Radiant. Commitment ignites our actions and drives our performance.
It fuels our passion for a job well done. I'm passionate and engaged.
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