!! NOTE: I no longer support some of the thinking promoted in this presentation. Specifically the merging of sustainability and consumerism is a completely daft idea, as consumerism and the associated overproduction are the root causes of overshoot and climate change.
ORIGINAL TEXT:
How can UX professionals help in the progression towards a more sustainable world? The key lies in the merge of consumerism and sustainabilty, into a 'sustainable consumerism'. We have to adapt our marketing accordingly, and start making full use of the same principles of behavioral psychology that the legacy brands have been using so successfully. Let's beat them at their own game!
11. this negative vibe
puts the brakes
on everything
consumers won’t ask for better products
business won’t create those products
politicians won’t propose the needed policies
voters won’t support them
investors won’t divest
evil corporations won’t die
12. environmental experts need to now hold hands
with those very people who started the consumer
revolution; the people that know consumers
inside out and back to front — marketers, social
psychologists, advertisers, storytellers and
branding experts
ensia.com
solution
Welkom bij Mirabeau, nieuw pand
Paar omzwermingen
Zelfs nog tijd in MAC
Wenckebach, niet echt sexy
Zelf inrichten
Koffie apparaat – dat was echt een ding toen
>> Koffierevolutie – ook thuis
Deze gekocht
Word je hier enthousiast van? Niet zo gek.
>> Voldoet namelijk aan alle manieren waarop wij mensen evolutionair zijn voorgeprogrammeerd om te beslissen.
Mooi design
Fraai stukje techniek
Instant gratification
Vrienden enthousiast
>> MAAR JA
This messes up my EXPERIENCE as a USER
And people don’t like contradictions… and so they choose.
A change of strategy, get out of your niche
Second place
Change the words
TRUMP underbelly?
We are left wing elite
Basically, you classic do-gooders are really bad at marketing
That’s us!!!
And people don’t like contradictions… and so they choose.
CIRCULAR
(uitleggen)
Needs effort – SACRIFICE
This doesn’t get people to change their behavior
Nu zie je ook waarom dit maar zo beperkt leidt tot behavioral change
Needs effort – SACRIFICE
This doesn’t get people to change their behavior
Snel
Bloedmooi
Technologisch advanced
En o ja, elektrisch
Wertk goed
Ruikt lekker
Ziet er mooi uit
Anders
Lekker dik
Smaakvol
Kleurrijk
Anders
Verleiden
Verlekkeren
Entertainen
Irresistible
Zegt nergens: Groen, sustainable, eco, nature
fit
Niet rationeel, overtuigen
EMOTIONEEL
Ik word er beter van
Mooi design
Fraai stukje techniek
Instant gratification
Vrienden enthousiast
Toch schuldgevoel. Wtf?
UX = designing the behaviors of our clients
As all these expressions tell users a lot about who the business is, what they believe in, what they think about the user, what they think about the world
When you do, think about this
Because these expressions lead to impressions in a user about the business,
But if you add up all them up, an image is created about what the world could be
Let’s reframe sustainability