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27th Annual Parsons Behle & Latimer EMPLOYMENT LAW SEMINAR
TOO MUCH INFORMATION:
THE USE AND MISUSE OF PRE-EMPLOYMENT
INQUIRIES, APPLICATIONS, BACKGROUND
CHECKS AND CREDIT CHECKS
J. Kevin West
Salt Lake City, Utah
TUESDAY, APRIL 28, 2015 | THE LITTLE AMERICA HOTEL
parsonsbehle.com
2
Key fact: The hiring process has
become more and
more regulated in the
past 5-10 years
3
 Title VII of the Civil Rights Act (Title VII)
 The Utah Antidiscrimination Act
 Age Discrimination in Employment Act
(ADEA)
 Americans With Disabilities Act (ADA)
 Genetic Information Nondiscrimination Act
(GINA)
 Fair Credit Reporting Act (FCRA)
Where Do All These Rules
Come From?
4
 EEOC regulations
 EEOC guidance memoranda
 Federal Trade Commission regulations
 See handout: “Background Checks: What
Employers Need to Know”
Where Do All These Rules
Come From?
5
1. Protected Categories
2. “Job-related”
3. Asking = considering
4. Disparate Impact and Disparate
Treatment
5. Burden of Proof
Key Principles
6
Protected Categories
 Race
 Color
 Ethnicity
 National Origin
 Religion
 Gender
 Age
 Disability
 Veteran Status
 Sexual Orientation?
− Federal law (no)
− State law (yes)
7
 Is the question, inquiry or information
directly related to a “bona fide
occupational qualification”?
 Pre-employment inquiries generally
must be job-related
– Exception: Post-offer physical/medical
examinations under the ADA (more on this later)
“Job Related”
8
 If an employer requested or obtained
information, it will be presumed to
have considered it in making the
employment decision.
Asking = Considering
9
Disparate Treatment: Discriminatory
conduct as to a specific individual
Disparate Impact: Conduct that has a
discriminatory impact on a group of class of
individuals.
Disparate Treatment /
Disparate Impact
10
1. To make a prima facie case all a person
has to show is
 He/she is qualified for the job
 A member of a protected class
 A person in a non-protected class was hired
Burden of Proof
11
2. Burden shifts to employer to show the
decision was based on legitimate, non-
discriminatory factors
3. Burden shifts back to applicant: the
reasons given by the employer are
“pretexts.”
Burden of Proof
12
 Recruiting/Advertising
 Application
 Interviewing
 Evaluating
 Offer
Stages in the Hiring Process
13
 May not suggest a preference; limitation or
restriction based on protected status. 42
USC §2000e-3(b)
 Word of mouth recruitment
 Walk in applications
 Deterrence of applicants
Recruiting/Advertising
14
 Who is an “applicant”?
 What is an “application”?
− Mere verbal inquiry?
− Internet expression of interest?
− Filled out application form?
− Response to advertised position?
 It is important to have a policy defining who is an
applicant and what constitutes an application
Application
15
 Can be “Exhibit A” in a discriminatory
hiring case
 Remember: If you asked for it, you
considered it.
Application Forms
16
 Same principles apply as with
questions on application form
 Loose lips sink ships
 Following a script vs. winging it
Interviews
17
Not OK
OK
OK, unless…
According to the EEOC, these
questions are…
18
 Have you had a workers comp. claim?
 Marital status?
 Do you have children? How many?
 Date of birth?
 Have you been arrested?
 Are you a U.S. citizen?
 Do you have a physical disability?
 Have you ever filed for bankruptcy?
 Can you provide a photograph?
“Not OK”
19
 What clubs, groups or associations do you belong to?
 Where were you born?
 What is your height?
weight?
 Do you own your home?
− How long at that address?
 Are you currently using any medications?
 Do you need any accommodations?
 Have you been treated for drug or alcohol abuse?
“Not OK”
20
 Are you over 18 years of age?
 Are you legally authorized to work in the U.S.?
 What is your education, certificates, degrees,
training, etc…?
 What is your address?
 Do you currently use illegal drugs?
 Can you lift 40 pounds, climb a ladder, bend over
repeatedly, etc.?
 Are you able to perform the essential functions of the
job?
“OK”
21
 Do you have any convictions?
 Do you speak/write English fluently?
 Do you have a valid drivers license?
“OK, Unless…”
22
 Use of objective criteria
 Can you defend the decision in court?
 Shifting burden of proof
Evaluation and Offer
23
Definition of “medical”:
“a procedure or test that seeks information
about an individual’s physical or mental
impairments or health.”
EEOC Enforcement Guidance
Dated 7/27/00
Pre-Employment Medical Tests
24
“Medical”
 Vision tests
 Blood, urine, breath tests
for alcohol
 Blood pressure and
cholesterol tests
 EMG, NCV tests
 Pulmonary function tests
 Range of motion
 Psychological tests (to
determine mental
impairment)
“Not Medical”
 Physical/agility tests
 Physical fitness tests
 Personality tests
 Tests of ability to read
labels or distinguish
objects
 Polygraphs
25
1. Employer may make pre-employment
inquiries re the ability of an applicant to
perform job-related functions
2. No medical examinations or pre-
employment inquiries as to whether an
applicant has a disability
General Rules:
26
3. Post-offer medical tests or exams may be
conducted after a conditional offer of
employment is extended:
 Such tests are not required to be job-related
 However, such tests may not be used as a
method of screening out qualified individuals
with disabilities
General Rules
27
4. Pre-or post-offer tests must be given to all
similarly situated applicants
5. Genetic testing and gathering genetic
information is prohibited. See GINA
(below)
General Rules
28
 New EEOC guidance dated 4/25/12
 High priority for EEOC, as reflected
by its evolving position
 Not federal law, but “persuasive
authority” for the courts
Criminal Background Checks
29
 No blanket exclusions of applicants
based on arrests or convictions
 The fact of arrest ≠ criminal conduct
 Don’t ask about convictions on job
application forms (i.e. inquire post
offer)
EEOC Guidance of 4/25/12
30
1. Use of criminal history information by an
employer is presumed to have disparate
impact
-unless-
2. Employer performs a “validation study” (i.e.
a study that shows that prior criminal
conduct is related to job performance)
-or-
Burden of Proof
31
3. Employer develops a “targeted screen” which
considers:
 The nature of the crime
 How long ago the crime occurred
 The nature of the job
After consideration of the above, the employer
makes an “individualized assessment”
 Allows applicant to provide more information or
explain the circumstances
32
The OFCCP adopted EEOC guidance
position on 1/29/13
− Applies to Federal contractors/grantees
33
 Best source: “Background Checks”
What Employers Need to Know”
(handout in booklet)
 Published jointly by EEOC and FTC
Credit Background Checks
34
Fair Credit Reporting Act (FCRA)
 Applies to employers
Credit Background Checks
35
FCRA Compliance:
1. Notice to applicant – on separate document
2. Applicant’s signed authorization to obtain
information
3. Employer certification to the consumer credit
agency that –
 Employer gave notice & got permission
 Will not discriminate
 Has complied with FCRA
Credit Background Checks
36
4. Before adverse action –
a) Notice to the applicant with a copy of the
report
b) A copy of “Summary of Your Rights…”
c) Opportunity to explain info in report
5. After taking adverse action – additional
notice to applicant
Credit Background Checks
37
 Same restrictions and principles as
with all pre-employment inquiries
 Liability may attach to both reference
source and potential employer
Reference Checks
38
 Law passed in 2008
 EEOC regulations finalized in 2010
 Prohibits:
1. Use of “genetic information” in hiring or other
employment decisions
2. Requesting or obtaining genetic info
GINA
39
 Info about a person’s genetic tests or
history
 Info about genetic tests of a family
member
 Family/medical history that reflects
genetic conditions
What is “Genetic Information”?
40
1. When employers request information
from doctors or perform medical
exams/tests –
 Should not request or obtain genetic
information
 Notice must be given to health care
providers of GINA restrictions
Intersection of GINA and
ADA/FMLA
41
Exception: If FMLA leave is requested
to care for a family member with a
serious health condition, info re family
medical history (including genetic
information) may be requested in the
certification process.
42
1. Prepare written policies re non-
discrimination in hiring practices
2. Train hiring personnel
 Limit who is allowed to interview and make
sure they are carefully trained in what to
do/not to do
Managing Hiring Risks
43
3. Use interview guidelines, checklists, etc.
4. Use objective applicant scoring criteria
5. Obtain EPLI insurance
6. Prepare Confidentiality policies and
procedures re:
▪ HIPAA ▪ FCRA ▪ FMLA
▪ GINA ▪ ADA
Managing Hiring Risks
44
 Application Forms
 Job posting verbiage
 Job descriptions
 Interview guidelines
 Pre-employment examination forms and
policies
 Job offer letters
Conduct a “Hiring Practices”
Audit of Your Company
45
 J. Kevin West
208.562.4908
kwest@parsonsbehle.com
Thank You

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Too Much Information: Employment Law Compliance in Hiring

  • 1. 27th Annual Parsons Behle & Latimer EMPLOYMENT LAW SEMINAR TOO MUCH INFORMATION: THE USE AND MISUSE OF PRE-EMPLOYMENT INQUIRIES, APPLICATIONS, BACKGROUND CHECKS AND CREDIT CHECKS J. Kevin West Salt Lake City, Utah TUESDAY, APRIL 28, 2015 | THE LITTLE AMERICA HOTEL parsonsbehle.com
  • 2. 2 Key fact: The hiring process has become more and more regulated in the past 5-10 years
  • 3. 3  Title VII of the Civil Rights Act (Title VII)  The Utah Antidiscrimination Act  Age Discrimination in Employment Act (ADEA)  Americans With Disabilities Act (ADA)  Genetic Information Nondiscrimination Act (GINA)  Fair Credit Reporting Act (FCRA) Where Do All These Rules Come From?
  • 4. 4  EEOC regulations  EEOC guidance memoranda  Federal Trade Commission regulations  See handout: “Background Checks: What Employers Need to Know” Where Do All These Rules Come From?
  • 5. 5 1. Protected Categories 2. “Job-related” 3. Asking = considering 4. Disparate Impact and Disparate Treatment 5. Burden of Proof Key Principles
  • 6. 6 Protected Categories  Race  Color  Ethnicity  National Origin  Religion  Gender  Age  Disability  Veteran Status  Sexual Orientation? − Federal law (no) − State law (yes)
  • 7. 7  Is the question, inquiry or information directly related to a “bona fide occupational qualification”?  Pre-employment inquiries generally must be job-related – Exception: Post-offer physical/medical examinations under the ADA (more on this later) “Job Related”
  • 8. 8  If an employer requested or obtained information, it will be presumed to have considered it in making the employment decision. Asking = Considering
  • 9. 9 Disparate Treatment: Discriminatory conduct as to a specific individual Disparate Impact: Conduct that has a discriminatory impact on a group of class of individuals. Disparate Treatment / Disparate Impact
  • 10. 10 1. To make a prima facie case all a person has to show is  He/she is qualified for the job  A member of a protected class  A person in a non-protected class was hired Burden of Proof
  • 11. 11 2. Burden shifts to employer to show the decision was based on legitimate, non- discriminatory factors 3. Burden shifts back to applicant: the reasons given by the employer are “pretexts.” Burden of Proof
  • 12. 12  Recruiting/Advertising  Application  Interviewing  Evaluating  Offer Stages in the Hiring Process
  • 13. 13  May not suggest a preference; limitation or restriction based on protected status. 42 USC §2000e-3(b)  Word of mouth recruitment  Walk in applications  Deterrence of applicants Recruiting/Advertising
  • 14. 14  Who is an “applicant”?  What is an “application”? − Mere verbal inquiry? − Internet expression of interest? − Filled out application form? − Response to advertised position?  It is important to have a policy defining who is an applicant and what constitutes an application Application
  • 15. 15  Can be “Exhibit A” in a discriminatory hiring case  Remember: If you asked for it, you considered it. Application Forms
  • 16. 16  Same principles apply as with questions on application form  Loose lips sink ships  Following a script vs. winging it Interviews
  • 17. 17 Not OK OK OK, unless… According to the EEOC, these questions are…
  • 18. 18  Have you had a workers comp. claim?  Marital status?  Do you have children? How many?  Date of birth?  Have you been arrested?  Are you a U.S. citizen?  Do you have a physical disability?  Have you ever filed for bankruptcy?  Can you provide a photograph? “Not OK”
  • 19. 19  What clubs, groups or associations do you belong to?  Where were you born?  What is your height? weight?  Do you own your home? − How long at that address?  Are you currently using any medications?  Do you need any accommodations?  Have you been treated for drug or alcohol abuse? “Not OK”
  • 20. 20  Are you over 18 years of age?  Are you legally authorized to work in the U.S.?  What is your education, certificates, degrees, training, etc…?  What is your address?  Do you currently use illegal drugs?  Can you lift 40 pounds, climb a ladder, bend over repeatedly, etc.?  Are you able to perform the essential functions of the job? “OK”
  • 21. 21  Do you have any convictions?  Do you speak/write English fluently?  Do you have a valid drivers license? “OK, Unless…”
  • 22. 22  Use of objective criteria  Can you defend the decision in court?  Shifting burden of proof Evaluation and Offer
  • 23. 23 Definition of “medical”: “a procedure or test that seeks information about an individual’s physical or mental impairments or health.” EEOC Enforcement Guidance Dated 7/27/00 Pre-Employment Medical Tests
  • 24. 24 “Medical”  Vision tests  Blood, urine, breath tests for alcohol  Blood pressure and cholesterol tests  EMG, NCV tests  Pulmonary function tests  Range of motion  Psychological tests (to determine mental impairment) “Not Medical”  Physical/agility tests  Physical fitness tests  Personality tests  Tests of ability to read labels or distinguish objects  Polygraphs
  • 25. 25 1. Employer may make pre-employment inquiries re the ability of an applicant to perform job-related functions 2. No medical examinations or pre- employment inquiries as to whether an applicant has a disability General Rules:
  • 26. 26 3. Post-offer medical tests or exams may be conducted after a conditional offer of employment is extended:  Such tests are not required to be job-related  However, such tests may not be used as a method of screening out qualified individuals with disabilities General Rules
  • 27. 27 4. Pre-or post-offer tests must be given to all similarly situated applicants 5. Genetic testing and gathering genetic information is prohibited. See GINA (below) General Rules
  • 28. 28  New EEOC guidance dated 4/25/12  High priority for EEOC, as reflected by its evolving position  Not federal law, but “persuasive authority” for the courts Criminal Background Checks
  • 29. 29  No blanket exclusions of applicants based on arrests or convictions  The fact of arrest ≠ criminal conduct  Don’t ask about convictions on job application forms (i.e. inquire post offer) EEOC Guidance of 4/25/12
  • 30. 30 1. Use of criminal history information by an employer is presumed to have disparate impact -unless- 2. Employer performs a “validation study” (i.e. a study that shows that prior criminal conduct is related to job performance) -or- Burden of Proof
  • 31. 31 3. Employer develops a “targeted screen” which considers:  The nature of the crime  How long ago the crime occurred  The nature of the job After consideration of the above, the employer makes an “individualized assessment”  Allows applicant to provide more information or explain the circumstances
  • 32. 32 The OFCCP adopted EEOC guidance position on 1/29/13 − Applies to Federal contractors/grantees
  • 33. 33  Best source: “Background Checks” What Employers Need to Know” (handout in booklet)  Published jointly by EEOC and FTC Credit Background Checks
  • 34. 34 Fair Credit Reporting Act (FCRA)  Applies to employers Credit Background Checks
  • 35. 35 FCRA Compliance: 1. Notice to applicant – on separate document 2. Applicant’s signed authorization to obtain information 3. Employer certification to the consumer credit agency that –  Employer gave notice & got permission  Will not discriminate  Has complied with FCRA Credit Background Checks
  • 36. 36 4. Before adverse action – a) Notice to the applicant with a copy of the report b) A copy of “Summary of Your Rights…” c) Opportunity to explain info in report 5. After taking adverse action – additional notice to applicant Credit Background Checks
  • 37. 37  Same restrictions and principles as with all pre-employment inquiries  Liability may attach to both reference source and potential employer Reference Checks
  • 38. 38  Law passed in 2008  EEOC regulations finalized in 2010  Prohibits: 1. Use of “genetic information” in hiring or other employment decisions 2. Requesting or obtaining genetic info GINA
  • 39. 39  Info about a person’s genetic tests or history  Info about genetic tests of a family member  Family/medical history that reflects genetic conditions What is “Genetic Information”?
  • 40. 40 1. When employers request information from doctors or perform medical exams/tests –  Should not request or obtain genetic information  Notice must be given to health care providers of GINA restrictions Intersection of GINA and ADA/FMLA
  • 41. 41 Exception: If FMLA leave is requested to care for a family member with a serious health condition, info re family medical history (including genetic information) may be requested in the certification process.
  • 42. 42 1. Prepare written policies re non- discrimination in hiring practices 2. Train hiring personnel  Limit who is allowed to interview and make sure they are carefully trained in what to do/not to do Managing Hiring Risks
  • 43. 43 3. Use interview guidelines, checklists, etc. 4. Use objective applicant scoring criteria 5. Obtain EPLI insurance 6. Prepare Confidentiality policies and procedures re: ▪ HIPAA ▪ FCRA ▪ FMLA ▪ GINA ▪ ADA Managing Hiring Risks
  • 44. 44  Application Forms  Job posting verbiage  Job descriptions  Interview guidelines  Pre-employment examination forms and policies  Job offer letters Conduct a “Hiring Practices” Audit of Your Company
  • 45. 45  J. Kevin West 208.562.4908 kwest@parsonsbehle.com Thank You