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10th National Health Summit

Choices for our Health Service
Mr. Tony O’Brien
Director General of the Health Service
Wednesday 19th February 2014

1
Irish Health Services
•
•
•
•
•
•

Health & social services for 4.6m people
€13.6bn gross spend (includes Child & Family)
Almost 100,000 employees (largest employer in country)
550,000+ inpatient cases & 750,000 day cases
10m + home help hours
15m + GP consultations

• €600+m planned savings in 2014
Upward Pressure on Demand and Costs

allthingsd.com

 Overall Affordability of Healthcare?
National Service Plan 2014
• Key areas are:
–
–
–
–

Service Delivery
Quality and Patient Safety
Service Reforms
Financial Outlook and Challenges

• Financial Challenge include:
– From 2008, total reduction to HSE gross budget is
€3.92bn (26%) includes savings of 619m
– Expenditure reduction targets 2014
4
Service Developments 2014

5
Risks to Delivery of Service Plan

www.onepayhr.com

6
Patient Safety & Quality
Open Disclosure
Aim of Reform
To help people remain healthy and to provide effective safe high quality
healthcare and personal social services to the people of Ireland
(Future Health, Nov 2012)
3. Equal
Care

Reformed
Health
Service

A Single Tier UHI
System

2. Higher
Quality Care
Clinically Lead, Rigorous
Performance
Management

1. A New Model of
Care
Treatment at the Lowest Level
of Complexity that is Safe,
Timely, Efficient and as Close to
Home As Possible
Reforming Healthcare Services
• Structural, financial, service and health & wellbeing reform

• Develop an integrated portfolio of reform programmes
• New Directorate established – July 2013
• Sustained emphasis on quality and patient safety
− New Patient Safety Agency

•
•
•
•
•

Integration of health and wellbeing
Integrated models of care
Performance assurance
Strategic human resource management
eHealth and Information and Communication Technology
Strategy
• Establishment of Child and Family Agency – 1st Jan 2014
11
Transformation from Industrial Age Healthcare
to Information Age Healthcare
Industrial Age Healthcare

Information Age Healthcare
Individual Self-care

Person

Transformation
Through
Cost-Effective Use
of Information &
Communication
Technologies

Community
Primary
Secondary
Tertiary

Friends & Family
Community Networks
Professionals as Facilitators
Professionals as Partners
Professionals as Authorities

Source: Adapted from Malaysian Telemedicine Blueprint

12
Challenges for Healthcare
Cost vs Quality

13
Changing Role of Patients
Patient

ePatient

Passive Role

Active (engaged role Role

Information given

Seek out information (Internet)

Top down delivery

Partner in delivery

Paternalistic Medicine
14

Participatory Medicine
Public Service Agreement
Haddington Road Agreement 2013-16
A central pillar to the overall economic strategy of
Government, with a focus on productivity, cost
extraction and reform
• Key Opportunities:
− Workforce restructuring
− Reviews of rosters, skill mix, productivity & staffing levels
− Reductions in overtime/allowances/agency staff spend
− Nursing/Midwifery Graduate Programme
− Support Staff Intern Scheme
− Grade rationalisation
− Increased use of redeployment
− Strengthening Performance Management
− Assurance Group established
15
Medicines Management & Generic Prescribing

Statins:
SIMVASTATIN
PPI:
LANSOPRAZOLE
ACE inhibitor: RAMIPRIL
ARB:
CANDESARTAN
New Scorecard
QUALITY

Quality,
Access & Resources (to
include Finance):
The basis of the new
balanced scorecard
ACCESS

Safe,
high quality,
patient centred
services

RESOURCES
17
Ultimately: Outcomes for All
Faster
Fairer
Access to
Hospitals

Free Access to GP
Care

Affordability
Improved
Health and
Well being
Improved
Quality
and Safety

More
People
Cared for
in their
Homes

Better
Management
of Chronic
Illness

18
Conclusion
• Dual challenge of reducing costs while improving patient
outcomes
• Continued demographic pressures and increasing
demand
• Patient safety is paramount and a central theme of Health
Reform
− Although care costs, poor quality care costs more
• We will continue to establish:

– Integrated models of care across all services/care groups
– Workforce modernisation within the context of the Public
Service Agreements
– Reformed services to provide effective, safe high quality
health and personal social services to the population of
Ireland
19
Tony o'brien 1

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Tony o'brien 1

  • 1. 10th National Health Summit Choices for our Health Service Mr. Tony O’Brien Director General of the Health Service Wednesday 19th February 2014 1
  • 2. Irish Health Services • • • • • • Health & social services for 4.6m people €13.6bn gross spend (includes Child & Family) Almost 100,000 employees (largest employer in country) 550,000+ inpatient cases & 750,000 day cases 10m + home help hours 15m + GP consultations • €600+m planned savings in 2014
  • 3. Upward Pressure on Demand and Costs allthingsd.com  Overall Affordability of Healthcare?
  • 4. National Service Plan 2014 • Key areas are: – – – – Service Delivery Quality and Patient Safety Service Reforms Financial Outlook and Challenges • Financial Challenge include: – From 2008, total reduction to HSE gross budget is €3.92bn (26%) includes savings of 619m – Expenditure reduction targets 2014 4
  • 6. Risks to Delivery of Service Plan www.onepayhr.com 6
  • 9. Aim of Reform To help people remain healthy and to provide effective safe high quality healthcare and personal social services to the people of Ireland (Future Health, Nov 2012)
  • 10. 3. Equal Care Reformed Health Service A Single Tier UHI System 2. Higher Quality Care Clinically Lead, Rigorous Performance Management 1. A New Model of Care Treatment at the Lowest Level of Complexity that is Safe, Timely, Efficient and as Close to Home As Possible
  • 11. Reforming Healthcare Services • Structural, financial, service and health & wellbeing reform • Develop an integrated portfolio of reform programmes • New Directorate established – July 2013 • Sustained emphasis on quality and patient safety − New Patient Safety Agency • • • • • Integration of health and wellbeing Integrated models of care Performance assurance Strategic human resource management eHealth and Information and Communication Technology Strategy • Establishment of Child and Family Agency – 1st Jan 2014 11
  • 12. Transformation from Industrial Age Healthcare to Information Age Healthcare Industrial Age Healthcare Information Age Healthcare Individual Self-care Person Transformation Through Cost-Effective Use of Information & Communication Technologies Community Primary Secondary Tertiary Friends & Family Community Networks Professionals as Facilitators Professionals as Partners Professionals as Authorities Source: Adapted from Malaysian Telemedicine Blueprint 12
  • 14. Changing Role of Patients Patient ePatient Passive Role Active (engaged role Role Information given Seek out information (Internet) Top down delivery Partner in delivery Paternalistic Medicine 14 Participatory Medicine
  • 15. Public Service Agreement Haddington Road Agreement 2013-16 A central pillar to the overall economic strategy of Government, with a focus on productivity, cost extraction and reform • Key Opportunities: − Workforce restructuring − Reviews of rosters, skill mix, productivity & staffing levels − Reductions in overtime/allowances/agency staff spend − Nursing/Midwifery Graduate Programme − Support Staff Intern Scheme − Grade rationalisation − Increased use of redeployment − Strengthening Performance Management − Assurance Group established 15
  • 16. Medicines Management & Generic Prescribing Statins: SIMVASTATIN PPI: LANSOPRAZOLE ACE inhibitor: RAMIPRIL ARB: CANDESARTAN
  • 17. New Scorecard QUALITY Quality, Access & Resources (to include Finance): The basis of the new balanced scorecard ACCESS Safe, high quality, patient centred services RESOURCES 17
  • 18. Ultimately: Outcomes for All Faster Fairer Access to Hospitals Free Access to GP Care Affordability Improved Health and Well being Improved Quality and Safety More People Cared for in their Homes Better Management of Chronic Illness 18
  • 19. Conclusion • Dual challenge of reducing costs while improving patient outcomes • Continued demographic pressures and increasing demand • Patient safety is paramount and a central theme of Health Reform − Although care costs, poor quality care costs more • We will continue to establish: – Integrated models of care across all services/care groups – Workforce modernisation within the context of the Public Service Agreements – Reformed services to provide effective, safe high quality health and personal social services to the population of Ireland 19