This document is the table of contents for a hospice durable medical equipment policies and procedures manual. It lists over 100 topics that are addressed in the full manual, including sections on governing body policies, patient rights and responsibilities, personnel management, safety protocols, equipment services, and specific policies for various types of medical equipment. The level of detail in the table of contents indicates that the full manual provides comprehensive guidelines and standards to direct the organization's hospice DME operations.

1. HOSPICE DME
POLICIES AND PROCEDURES MANUAL
TABLE OF CONTENTS
LEGAL AUTHORITY ............................................................................................... Error! Bookmark not defined.
NOTIFICATION POLICY OF ORGANIZATION CHANGES ............................................ Error! Bookmark not defined.
GOVERNING BODY ............................................................................................... Error! Bookmark not defined.
GOVERNING BODY STRUCTURE ............................................................................ Error! Bookmark not defined.
GOVERNING BODY ORIENTATION ......................................................................... Error! Bookmark not defined.
CONFLICT OF INTEREST AND DISCLOSURE ............................................................. Error! Bookmark not defined.
PRESIDENT ........................................................................................................... Error! Bookmark not defined.
ABSENCE OF PRESIDENT ....................................................................................... Error! Bookmark not defined.
MISSION AND PHILOSOPHY STATEMENT .............................................................. Error! Bookmark not defined.
STRATEGIC PLANNING .......................................................................................... Error! Bookmark not defined.
REPORTING OF OUTCOMES .................................................................................. Error! Bookmark not defined.
SERVICE DESCRIPTION .......................................................................................... Error! Bookmark not defined.
CLIENT BILL OF RIGHTS AND RESPONSIBILITIES ..................................................... Error! Bookmark not defined.
CLIENT/PATIENT GRIEVANCE / COMPLAINT .......................................................... Error! Bookmark not defined.
CONFIDENTIALITY OF CLIENT/PATIENT INFORMATION .......................................... Error! Bookmark not defined.
CLIENT/PATIENT ABUSE OR NEGLECT.................................................................... Error! Bookmark not defined.
ETHICAL ISSUES .................................................................................................... Error! Bookmark not defined.
CODE OF ETHICS................................................................................................... Error! Bookmark not defined.
CLIENT/PATIENT CULTURAL BACKGROUND AND RELIGIOUS BELIEFS ..................... Error! Bookmark not defined.
COMMUNICATION BARRIERS ............................................................................... Error! Bookmark not defined.
COMPLIANCE PROGRAM ...................................................................................... Error! Bookmark not defined.
BUDGET PLANNING .............................................................................................. Error! Bookmark not defined.
BUDGET PLANNING .............................................................................................. Error! Bookmark not defined.
ACCOUNTING ACTIVITIES ..................................................................................... Error! Bookmark not defined.
FINANCIAL RECORD RETENTION ........................................................................... Error! Bookmark not defined.
REIMBURSEMENT DISCLOSURE ............................................................................ Error! Bookmark not defined.
PERSONNEL MANAGEMENT ................................................................................. Error! Bookmark not defined.
PERSONNEL RECRUITMENT AND INTERVIEW ........................................................ Error! Bookmark not defined.
JOB DESCRIPTIONS ............................................................................................... Error! Bookmark not defined.
PERSONNEL CREDENTIALS .................................................................................... Error! Bookmark not defined.
EMPLOYEE REQUIREMENTS .................................................................................. Error! Bookmark not defined.
PERSONNEL RECORDS .......................................................................................... Error! Bookmark not defined.
ORIENTATION PROGRAM ..................................................................................... Error! Bookmark not defined.
COMPETENCY ASSESSMENT / SUPERVISOR VISITS ................................................ Error! Bookmark not defined.
IN-SERVICE / CONTINUING EDUCATION ................................................................ Error! Bookmark not defined.
SUPERVISION ....................................................................................................... Error! Bookmark not defined.
EMPLOYEE PERFORMANCE EVALUATIONS ............................................................ Error! Bookmark not defined.
CONTRACTED AND PURCHASED SERVICES ............................................................ Error! Bookmark not defined.
CLIENT/PATIENT RECORD DOCUMENTATION ........................................................ Error! Bookmark not defined.
CLIENT/PATIENT RECORD MANAGEMENT ............................................................. Error! Bookmark not defined.
CLIENT/PATIENT REFERRALS ................................................................................. Error! Bookmark not defined.

2. ELIGIBILITY ASSESSMENT AND GUIDELINES ........................................................... Error! Bookmark not defined.
GEOGRAPHIC AREA SERVED ................................................................................. Error! Bookmark not defined.
ANTIDISCRIMINATION COMPLIANCE .................................................................... Error! Bookmark not defined.
UNMET NEEDS ..................................................................................................... Error! Bookmark not defined.
PERFORMANCE MANAGEMENT PLAN ................................................................... Error! Bookmark not defined.
INFECTION CONTROL ........................................................................................... Error! Bookmark not defined.
TUBERCULOSIS INFECTION CONTROL PLAN ........................................................... Error! Bookmark not defined.
HEPATITIS B INFECTION CONTROL PLAN ............................................................... Error! Bookmark not defined.
BLOODBORNE PATHOGENS CONTROL PLAN ......................................................... Error! Bookmark not defined.
INFECTIOUS DISEASE REPORTING ......................................................................... Error! Bookmark not defined.
SAFETY MANAGEMENT ........................................................................................ Error! Bookmark not defined.
EMERGENCY PREPAREDNESS PLAN ....................................................................... Error! Bookmark not defined.
EMERGENCY PREPAREDNESS DRILL ...................................................................... Error! Bookmark not defined.
UTILITIES MANAGEMENT ..................................................................................... Error! Bookmark not defined.
FIRE SAFETY ......................................................................................................... Error! Bookmark not defined.
HAZARDOUS WASTE MANAGEMENT .................................................................... Error! Bookmark not defined.
IDENTIFICATION, HANDLING AND DISPOSAL OF HAZARDOUS MATERIALS ............. Error! Bookmark not defined.
HAZARD COMMUNICATION PROGRAM ................................................................ Error! Bookmark not defined.
INCIDENT REPORTING .......................................................................................... Error! Bookmark not defined.
HME REGULATIONS AND QUALIFICATIONS ........................................................... Error! Bookmark not defined.
HME SCOPE OF SERVICES ..................................................................................... Error! Bookmark not defined.
AFTER-HOURS CALLS ............................................................................................ Error! Bookmark not defined.
SUPERVISION ....................................................................................................... Error! Bookmark not defined.
ADMISSION ASSESSMENT AND PLAN OF SERVICE ................................................. Error! Bookmark not defined.
EQUIPMENT SERVICES FOLLOW-UP ...................................................................... Error! Bookmark not defined.
CLIENT/PATIENT EDUCATION ............................................................................... Error! Bookmark not defined.
HOME SAFETY EDUCATION................................................................................... Error! Bookmark not defined.
CLEANING AND TESTING OF EQUIPMENT PROCEDURE .......................................... Error! Bookmark not defined.
EQUIPMENT TRANSPORT AND SET-UP .................................................................. Error! Bookmark not defined.
EQUIPMENT MAINTENANCE AND REPAIR ............................................................. Error! Bookmark not defined.
VENDOR REPAIR SERVICE PROCEDURE ................................................................. Error! Bookmark not defined.
PRODUCTS TRACKING .......................................................................................... Error! Bookmark not defined.
HME EQUIPMENT TRACKING ................................................................................ Error! Bookmark not defined.
PRODUCT INCIDENTS ........................................................................................... Error! Bookmark not defined.
PRODUCT INCIDENT REPORTING .......................................................................... Error! Bookmark not defined.
PRODUCT RECALL................................................................................................. Error! Bookmark not defined.
VEHICLE INFECTION CONTROL .............................................................................. Error! Bookmark not defined.
HME EQUIPMENT CLEANING AND INFECTION CONTROL ....................................... Error! Bookmark not defined.
EQUIPMENT BACK-UP .......................................................................................... Error! Bookmark not defined.
MANUFACTURER MANUALS/INSTRUCTION SHEET PROCEDURE ............................ Error! Bookmark not defined.
VEHICLE MAINTENANCE AND REPAIRS.................................................................. Error! Bookmark not defined.
MATERIALS MANAGEMENT QUALITY CONTROL MEASURES .................................. Error! Bookmark not defined.
OXYGEN CONCENTRATOR PROCEDURE ................................................................. Error! Bookmark not defined.
OXYGEN TANK PROCEDURE .................................................................................. Error! Bookmark not defined.
OXYGEN CONSERVING DEVICE PROCEDURE .......................................................... Error! Bookmark not defined.
OXYGEN DEFINITIONS .......................................................................................... Error! Bookmark not defined.
OXYGEN: EQUIPMENT STANDARDS ...................................................................... Error! Bookmark not defined.
OXYGEN: LABELING .............................................................................................. Error! Bookmark not defined.

3. RECORD KEEPING: COMPRESSED MEDICAL GASES ................................................ Error! Bookmark not defined.
STORAGE AND HANDLING: COMPRESSED GASES .................................................. Error! Bookmark not defined.
PRESCRIPTION TRACKING AND ROTATION ............................................................ Error! Bookmark not defined.
CALIBRATION: DIAGNOSTIC EQUIPMENT .............................................................. Error! Bookmark not defined.
BATH AND SHOWER AIDS PROCEDURE ................................................................. Error! Bookmark not defined.
CANE, QUAD CANE, AND CRUTCHES PROCEDURE.................................................. Error! Bookmark not defined.
WALKER PROCEDURE ........................................................................................... Error! Bookmark not defined.
WHEELCHAIR PROCEDURE.................................................................................... Error! Bookmark not defined.
COMMODE CHAIR PROCEDURE ............................................................................ Error! Bookmark not defined.
HOSPITAL BED PROCEDURE .................................................................................. Error! Bookmark not defined.
SIDE RAILS PROCEDURE ........................................................................................ Error! Bookmark not defined.
SUPPORT SURFACES PROCEDURE ......................................................................... Error! Bookmark not defined.
TRAPEZE BAR PROCEDURE ................................................................................... Error! Bookmark not defined.
PATIENT LIFT PROCEDURE .................................................................................... Error! Bookmark not defined.
CPAP, BILEVEL AND NPPV ..................................................................................... Error! Bookmark not defined.
MEDICATION COMPRESSOR PROCEDURE ............................................................. Error! Bookmark not defined.
SUCTION MACHINE PROCEDURE .......................................................................... Error! Bookmark not defined.
HME REFERENCE LIBRARY .................................................................................... Error! Bookmark not defined.