Baptiste Debever, young French Entrepreneur and co-founder of Feedier.com, focused on making feedback more accessible, more enjoyable and completely gamified - on a mission to help companies understand their customers. Owing that 9/10 people consult online reviews before making any purchase, we, product managers, customer success teams and marketers are all on the lookout for more reviews and feedback. Consistently begging our customers for more, we usually get less. We have created a fully-fledged process focused on helping you collect better feedback, by making the user experience better, adding a gamification layer and implementing a win-win situation. You can discover the model in this talk.