The document provides statistics on incoming and outgoing tickets/calls for the Oklahoma One-Call System from 2012-2017. It shows yearly and monthly trends that demonstrate generally steady increases in ticket volumes, with some monthly fluctuations. Charts also break down ticket sources, types of work requested, and volumes by county/region served, revealing changes from 2016 to 2017.

1. +6%
+12%
+15%
% Increase from year to year
640,000
660,000
680,000
700,000
720,000
740,000
760,000
780,000
800,000
820,000
Incoming Calls/Tickets
739,141
798,002
805,256
775,135
791,516
700,652
2012
2013
2014
2015
2016
2017
Oklahoma One-Call System, Inc.
As of October 31, 2017
+8%
+15%
% incr/decr from year to year
+2.1%
-4%
+1%
+3.9%

2. +3%
+9%
+11%
% Increase from year to year
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2012 55,179 52,971 61,898 65,211 68,070 64,179 66,025 70,000 58,363 68,712 58,767 49,766
2013 64,413 53,186 64,884 68,568 70,258 68,256 73,336 73,420 68,747 74,779 60,431 57,724
2014 70,357 61,827 70,473 74,912 71,683 70,272 70,787 68,814 67,550 69,954 51,509 57,118
2015 60,678 54,874 66,114 67,823 60,269 74,427 71,440 67,537 68,414 68,395 58,064 57,100
2016 59,093 64,502 72,594 64,621 66,243 71,587 65,856 75,276 67,381 67,024 60,754 56,585
2017 61,281 60,354 74,136 64,594 74,726 76,985 68,912 77,254 67,966 74,444
30,000
35,000
40,000
45,000
50,000
55,000
60,000
65,000
70,000
75,000
80,000
85,000
Oklahoma One-Call System, Inc.
Incoming Tickets - Trend by Month

3. +3%
+10%
+21%
% Increase from year to year
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
Outgoing Notices/Tickets
5,290,954
5,980,963
6,141,957
5,757,571 5,877,298
4,424,552
2012
2013
2014
2015
2016
2017
+21%
% incr/decr from year to year
Oklahoma One-Call System, Inc.
As of October 31, 2017
+13%
+3%
NOTE:
2017 - changed from
# of Transmissions
to # of Tickets

4. +3%
+9%
+11%
% Increase from year to year
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2012 377,911 348,996 427,797 453,940 479,845 459,767 473,379 513,761 426,592 500,131 446,085 382,750
2013 486,885 401,485 491,412 513,818 524,187 505,871 548,502 545,447 509,699 558,850 450,665 444,142
2014 522,143 464,832 532,306 568,304 536,016 522,006 529,865 543,172 539,787 555,811 392,575 435,140
2015 457,509 407,684 492,287 497,258 449,965 550,538 528,720 490,637 503,723 510,416 436,207 432,627
2016 444,010 479,315 536,320 476,884 492,833 530,707 490,076 559,649 500,392 495,154 453,190 418,768
2017 385,869 380,497 466,355 405,450 470,415 480,377 436,267 490,897 434,337 474,088
200,000
250,000
300,000
350,000
400,000
450,000
500,000
550,000
600,000
650,000
Oklahoma One-Call System, Inc.
Outgoing Tickets/Transmissions - Trend by Month
(2017 changed from notifications to tickets)

5. 60.53%
31.62%
4.04%
0.60%
1.49%
0.10%
0.14%
1.48%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% 60% 65%
Normal
Update
Emergency
Non-Compliant
2nd Notice
3rd Notice
Demolition
Others (NoChrg)
% OF INCOMING LOCATE REQUESTS BY TICKET TYPE
YTD through October 2017

6. 0
100,000
200,000
300,000
400,000
500,000
600,000
2012 2013 2014 2015 2016 2017
Oklahoma One-Call System, Inc.
Incoming Locate Requests by Company Type
As-of October 31, 2017
Contractor
Government
Occupants
Utility
Other
4%
7%
12%
5%
72%

7. 0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
2016 Incoming Tickets by Work Type
As-of October 31, 2017

8. -1%
4%
-4%
8% 6%
-5%
38%
1%
16%
-3%
-21%
40%
-3%
37%
8%
-28%
-34%
41%
1%
-12%
9%
-5%
-1%
0%
3%
-50%
-40%
-30%
-20%
-10%
0%
10%
20%
30%
40%
50%
Electric
Gas
Water/FireHydnt
Telephone
Cable/SatelliteTV
Fence/Gate
Pipeline
Bridges/Roads/GuardRail
Septic/Sewer
Landscaping/Planting/DirtWork
NewSrvc-Water/Sewer/Gas
FiberOpticLine
Pole(s)/Signs/Signals
Foundtn/Paving/Drivwy/Sidewlk
NewConstruction
Drainage/FrenchDrain/Conduit
StormShelter
OilField
Sprinklers/Irrigation
Ditchwork/Culvert
SoilTestBoring
ConcreteRemoval/Demolition
Pond/Pools/Waterways
DamageReport
Others
Incoming Tickets by Work Type
Difference from YTD 2016 to YTD 2017
thru OCTOBER

9. 0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
2012
2013
2014
2015
2016
2017
2.1%
1.4%
0.8%
1.0%
0.4%
21.1%
43.5%
41.3%
39.6%
37.6% 37.5%
36.8%
54.4%
57.3% 59.5% 61.4%
62.1%
42.2%
% Fax/Portal Tickets
% Call Tickets
% Web Tickets
Oklahoma One-Call System, Inc.
Trends by Ticket Source
As of October 31, 2017
NOTE: Portal Update Tickets
Started Mar 2017

10. 7.16
7.49 7.63 7.43 7.43
6.31
0.00
1.00
2.00
3.00
4.00
5.00
6.00
7.00
8.00
9.00
2012 2013 2014 2015 2016 2017
Avg Outgoing Tickets
NOTE:
2017 - changed from
# of Transmissions
to # of Tickets

11. 0.5%
-2.4%
3.9%
-0.1%
20.3%
6.6%
-10% -5% 0% 5% 10% 15% 20% 25% 30%
SW-Great Plains
S-Chickasaw
SE-Kiamichi
Central-Frontier
NW-Red Carpet
NE-Green Cntry
Incoming Tickets by PEDPC Council Area
% of Change In Ticket Volumes
Comparing YTD Oct 2016 to Oct 2017

12. 105%
100%
65%
65%
51%
108%
0% 20% 40% 60% 80% 100% 120%
ADAIR
BLAINE
CIMARRON
DEWEY
KINGFISHER
MAJOR
NE-Green
Cntry
NW-Red
Carpet
NW-Red
Carpet
NW-Red
Carpet
NW-Red
Carpet
NW-Red
Carpet
Incoming Tickets by PEDPC Council Area
Counties/Areas with Largest Increase
Comparing YTD Oct 2016 to Oct 2017

13. 0%
-9%
-15%
39%
5%
22%
7%
-15%
4%
-19%
-4%
4%
-30%
-20%
-10%
0%
10%
20%
30%
40%
50%
CANADIAN
CLEVELAND
GRADY
HUGHES
LINCOLN
LOGAN
MCCLAIN
OKFUSKEE
OKLAHOMA
PAYNE
POTTAWATOMIE
SEMINOLE
Central Oklahoma - Frontier
% of Change In Ticket Volumes
Comparing YTD Oct 2016 to Oct 2017

14. 105%
13% 12%
5%
33%
18%
4%
9% 10%
-10%
5%
9%
-10%
12%
-11%
4%
14%
4%
-30%
-10%
10%
30%
50%
70%
90%
110%
130%
ADAIR
CHEROKEE
CRAIG
CREEK
DELAWARE
MAYES
MCINTOSH
MUSKOGEE
NOWATA
OKMULGEE
OSAGE
OTTAWA
PAWNEE
ROGERS
SEQUOYAH
TULSA
WAGONER
WASHINGTON
NE Oklahoma - Green Country
% of Change In Ticket Volumes
Comparing YTD Oct 2016 to Oct 2017

15. 3%
28%
0%
18%
3% 3%
-40%
16% 15%
-28%
0%
-14%
-41%
14%
-50%
-40%
-30%
-20%
-10%
0%
10%
20%
30%
40%
50%
60%
BECKHAM
CADDO
COMANCHE
COTTON
CUSTER
GREER
HARMON
JACKSON
JEFFERSON
KIOWA
ROGERMILLS
STEPHENS
TILLMAN
WASHITA
SW Oklahoma - Great Plains
% of Change In Ticket Volumes
Comparing YTD Oct 2016 to Oct 2017

16. -1%
14%
-6%
-13%
0%
-20%
-11%
-30%
-20%
-10%
0%
10%
20%
30%
CARTER GARVIN JOHNSTON LOVE MARSHALL MURRAY PONTOTOC
South Oklahoma - Chickasaw
% of Change In Ticket Volumes
Comparing YTD Oct 2016 to Oct 2017

17. -9%
-27%
100%
65% 65%
-39%
-19%
-24%
33%
11%
51%
108%
33%
-19%
-15%
20%
-50%
-30%
-10%
10%
30%
50%
70%
90%
110%
130%
ALFALFA
BEAVER
BLAINE
CIMARRON
DEWEY
ELLIS
GARFIELD
GRANT
HARPER
KAY
KINGFISHER
MAJOR
NOBLE
TEXAS
WOODS
WOODWARD
NW Oklahoma - Red Carpet
% of Change In Ticket Volumes
Comparing YTD Oct 2016 to Oct 2017

18. -1%
8%
-5%
-8%
42%
-14%
-10%
-12%
17%
41%
-20%
-10%
0%
10%
20%
30%
40%
50%
ATOKA
BRYAN
CHOCTAW
COAL
HASKELL
LATIMER
LEFLORE
MCCURTAIN
PITTSBURG
PUSHMATAHA
SE Oklahoma - Kiamicha
% of Change In Ticket Volumes
Comparing YTD Oct 2016 to Oct 2017