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Berlin                               Hamburg



                       The German platform


Frankfurt/M.                          Munich




1   DTU Management Engineering               16’th September 2009
PLATFORMS AS VEHICLES FOR SYSTEMIC
INNOVATION IN CONSTRUCTION
- LEARNING POINTS FROM A SUCCESSFUL IMPLEMENTATION OF A
PLATFORM FOR HOUSE BUILDING IN GERMANY


Christian Thuesen, Post Doc, chth@man.dtu.dk
Lars Hvam, Professor
Theory: What is mass customization

             “…producing goods and services to meet individual
             customer's needs with near mass production efficiency".
             Tseng and Jiao (2001, p. 685)

   Mass production                                         Mass customization   Individual customization
         Costs / willingness to pay




                                        Customer value


Margin                                                    ?                     Unit cost



                                                                                 Diversity in range of products


     3                                DTU Management Engineering                         16’th September 2009
Optimization of the cost value-ratio

       Willingness to
        pay / Costs                                    High std.
                                Carefully controlled                Different “designs”
                                                        quality
                                      variation
             Continuous and systematic
              involvement of the user

                                            Customer value

                                                                                   Outer walls
    Margin                          ?
                                                                            Inner walls
                                         Unit cost
                                                                   Stairs
                                                       Floors
                                        Windows and doors
                             Roof
                                                                Diversity in range of products


4   DTU Management Engineering                                                        16’th September 2009
Different markets – the same platform



     Apartments                     Row houses            Holiday immobiles
          60%                          100%                     90%
                                 The technical platform




5   DTU Management Engineering                                  16’th September 2009
The platform – a platform for growth
                       Apartments   Single family houses Holiday immobiles


    High end
    product


    Mid-
    range
    product


    Low end
    product
                                        Row houses

6     DTU Management Engineering                              16’th September 2009
Platform development through
    incremental innovation




7    DTU Management Engineering    16’th September 2009
Conclusion
• Working with platforms is no rocket science,
  substantial benefits can be achieved by
  using existing construction practices and
  tools
• No fancy IT-systems are needed for the
  implementation of platforms. The platform
  can be situated within a combination of well
  defined skills and organizational culture.
• Implementation of platforms requires a
  strong commitment and loyalty from the
  whole organization
• Important to have a specific customer focus
  (target costing)
• Platforms require incremental and
  systematic innovation with a clear
  separation between the continuous
  development of and the production based on
  the platform.

8   DTU Management Engineering                   16’th September 2009
Berlin                           Hamburg



               Questions and comments?


Frankfurt/M.                      Munich




9   DTU Management Engineering         16’th September 2009

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Platforms as vehicles for innovation

  • 1. Berlin Hamburg The German platform Frankfurt/M. Munich 1 DTU Management Engineering 16’th September 2009
  • 2. PLATFORMS AS VEHICLES FOR SYSTEMIC INNOVATION IN CONSTRUCTION - LEARNING POINTS FROM A SUCCESSFUL IMPLEMENTATION OF A PLATFORM FOR HOUSE BUILDING IN GERMANY Christian Thuesen, Post Doc, chth@man.dtu.dk Lars Hvam, Professor
  • 3. Theory: What is mass customization “…producing goods and services to meet individual customer's needs with near mass production efficiency". Tseng and Jiao (2001, p. 685) Mass production Mass customization Individual customization Costs / willingness to pay Customer value Margin ? Unit cost Diversity in range of products 3 DTU Management Engineering 16’th September 2009
  • 4. Optimization of the cost value-ratio Willingness to pay / Costs High std. Carefully controlled Different “designs” quality variation Continuous and systematic involvement of the user Customer value Outer walls Margin ? Inner walls Unit cost Stairs Floors Windows and doors Roof Diversity in range of products 4 DTU Management Engineering 16’th September 2009
  • 5. Different markets – the same platform Apartments Row houses Holiday immobiles 60% 100% 90% The technical platform 5 DTU Management Engineering 16’th September 2009
  • 6. The platform – a platform for growth Apartments Single family houses Holiday immobiles High end product Mid- range product Low end product Row houses 6 DTU Management Engineering 16’th September 2009
  • 7. Platform development through incremental innovation 7 DTU Management Engineering 16’th September 2009
  • 8. Conclusion • Working with platforms is no rocket science, substantial benefits can be achieved by using existing construction practices and tools • No fancy IT-systems are needed for the implementation of platforms. The platform can be situated within a combination of well defined skills and organizational culture. • Implementation of platforms requires a strong commitment and loyalty from the whole organization • Important to have a specific customer focus (target costing) • Platforms require incremental and systematic innovation with a clear separation between the continuous development of and the production based on the platform. 8 DTU Management Engineering 16’th September 2009
  • 9. Berlin Hamburg Questions and comments? Frankfurt/M. Munich 9 DTU Management Engineering 16’th September 2009