1. Thomas J. Mercurio
185 West Park Ave, Long Beach, NY11561 (516) 698-7561mercurio.thomas@gmail.com
WORKEXPERIENCE
May ’06 – Present Geometry Global NEW YORK, NY
AssociateDirector, Data Processing: June ’13 - Present
Perform the “Assistant DataProcessing Production Manager” and “DataProcessing Manager” duties
Collaborate with clients to develop clear solutions to meet business objectives
Explore new processes and technology to make the business more efficient and successful
Provide billing estimates for all new processes instituted as a business rule
Interview and hire prospects to join Geometry Global Data Processing Team
Data Processing Manager: July ’08 – June ‘13
Continue to carry out “Assistant DataProcessing Production Manager” duties
Manage and expedite billing and invoicing between vendors and client
Lead trainer for new and current employees on all data processing and reporting
Collaborate with various departments, including Account, Production, Vendors and Clients
Work on multiple accounts across various businesses (Liberty Mutual, Time Warner & Waste Management)
Streamline job processes to optimize work efficiency across departments
Assisted on thecreation of a client website and manage quality control to ensure stability within thesite
Assistant Data Processing Production Manager: May ’06 – June ‘08
Accountable for maintaining information in a campaign management database, checking for errors and generating
daily reports on Liberty Mutualaccount
Assist in managing all direct mail data processing functions (data cleansing, data overlays, quality control and
assurance)
Responsible for a variety of administrative duties to provide assistance and support in theday-to-day activities
of supervisors and directors
Output various Excel spreadsheets and Access databases for use by clients, vendors and agency
June’05 – Dec ‘05MADISON SQUAREGARDENNEW YORK, NY
Season SubscriptionsAgent
Handled up to 100 – 150 consumer inquires and complaints per day regarding season tickets for NY Knicks,
Rangers and Liberty
Compiled daily records of inbound and outbound calls for thedepartment
Aided ticket office in the processing of payments purchased by the consumer
Oct ’03 – May ‘04NEW YORK RANGERS,INTERNSHIPNEW YORK, NY
Marketing:Dec ’03 – May ‘04
Provided overall support to theMarketingDepartment
Coordinated audience participation during games,as well as in game fan advertisements
Assisted in planning promotional events such as: MikeRichter Retirement Night, SuperSkate
VI(Charity Hockey Event), Open Practices, Youth Hockey Clinics,among others
Team Operations: Oct ’03 – Dec ‘03
Assisted theDirector of Team Operations in daily responsibilities
Organized flight arrangements and coordinated hotels for scouts, team executives and players
Created several databases for distribution of per diem travel funds for playersand executives;
distributedup to $1,500 per person, per event
Sep ’00 – May’06 KING KULLEN SUPERMARKETS HEWLETT, NY
Bookkeeper/Front End Supervisor
Reconcile daily receipts of up to $60,000; close theoffice; handle customerrequests and complaints;supervise6-
7 cashiers per shiftand coordinate schedule setup
EDUCATION
Sep ’03 – May ’05ST. JOHN’S UNIVERSITY NEW YORK, NY
Bachelorof Science
Major: Sports Management
Minor:Business
G.P.A. – 3.24
Sep ’01 – July ’03 NASSAU COMMUNITY COLLEGE GARDEN CITY, NY
Associates of Science
Major: Liberal Arts
G.P.A.–3.27
SKILLS
Strong proficiency in Microsoft Word, Excel, Access, and PowerPoint
Demonstratemanagerial skills, as well as accountability, for employees and cash management
Interpersonalskills which are necessary for a successful team environment
Strong data entry skills and ability to multitask and manage multiple deadlines