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Editor's Notes

  1. A process is...A series of related activities that “flow” through an organisationNot limited to a single function or departmentSomething that can be viewed from end to end
  2. Process mapping is a tool that is used to understand, analyse and document processes and activities in an organisation and assist in identifying opportunities for improvementA process map displays the sequential steps involved in converting a specific input into the required output
  3. Process mapping is a tool that is used to understand, analyse and document processes and activities in an organisation and assist in identifying opportunities for improvementA process map displays the sequential steps involved in converting a specific input into the required output
  4. Process mapping is a tool that is used to understand, analyse and document processes and activities in an organisation and assist in identifying opportunities for improvementA process map displays the sequential steps involved in converting a specific input into the required output
  5. Process mapping is a tool that is used to understand, analyse and document processes and activities in an organisation and assist in identifying opportunities for improvementA process map displays the sequential steps involved in converting a specific input into the required output