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The selling process
This document outlines the 10 steps in a typical selling process: 1) Prospecting potential customers, 2) Preparing for initial contact, 3) Making initial contact, 4) Presenting your product or service, 5) Attempting a trial close, 6) Identifying any objections, 7) Addressing objections, 8) Another attempt at closing the sale, 9) Finalizing the sale, 10) Following up with the customer.
The selling process
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