Presentation by Karen Baker, Healthwise, at the Center for Plain Language workshop, "Best Practices in Plain Language," on October 9, 2012.
Find additional handouts at http://centerforplainlanguage.org/events/best-practices-workshop/
El documento describe las unidades de volumen y capacidad, incluyendo litros y sus múltiplos y submúltiplos como mililitros. Explica cómo convertir entre fracciones de litro y mililitros, y proporciona ejemplos de cómo calcular el número de vasos que caben en un recipiente de cierta capacidad. También incluye una tabla de equivalencias de unidades de volumen.
The document provides advice and tips for effective public speaking. It discusses that public speaking is both an art and acquired skill, and one of people's greatest fears. It emphasizes that speakers must analyze their audience, understand human psychology, and tailor their speech based on the audience. The document also notes that attention spans are short, around 10 minutes maximum, so speakers must vary their delivery to keep audiences engaged. Overall, the key points are that public speaking is an important skill, requires understanding audiences and human psychology, and demands varying delivery to match short attention spans.
The research group has been running for 15 years and currently has 7 members. They have conducted numerous research projects on topics important to people with learning difficulties like autism advocacy and keeping wartime memories alive. Their research process aims to be inclusive, interest-based, accessible, and useful to people. They emphasize ownership and equal participation of people with learning difficulties. Some challenges they face include limited time and money, physical distance between members, and having their research dismissed. They hope to continue publishing their work to educate others and promote inclusive research.
The following presentation is a sample of workshops done with teachers on the topics of children's rights, global citizenship education and rights-respecting schools. There are links to videos that offer inspiration & hope for teachers and youth.
Workshop with Teachers: Global Citizenship Education Dina Desveaux
The following presentation is a sample workshop I developed for teachers-in-training. Topics: children's rights, global citizenship education and rights-respecting schools. There are links to videos that offer inspiration & hope for teachers and youth.
This document discusses the importance of language when discussing seniors care. It argues that the language used can affect both the quality of care provided and how seniors are perceived in society. Ageist or "us vs them" language that portrays seniors as separate from the rest of society is problematic. Instead, the document advocates using person-centered language that avoids paternalistic attitudes and refers to seniors as integral members of society. It also stresses reflecting on how word choices could impact families, individuals receiving care, care providers and policymakers. Overall, the document promotes using clear, inclusive language that respects seniors when discussing care issues.
The document provides an introduction to rhetoric in public speaking. It discusses Aristotle's three modes of persuasion - ethos, pathos and logos. It outlines the historical background of rhetoric from ancient Greece and Rome to its development in the US. It discusses different trends in rhetoric like the epistemological, belletristic and elocutionist traditions. It also covers different types of persuasive speeches and theories of persuasion, including Aristotle's canons of rhetoric and Ross' persuasion filters and barriers chart.
El documento describe las unidades de volumen y capacidad, incluyendo litros y sus múltiplos y submúltiplos como mililitros. Explica cómo convertir entre fracciones de litro y mililitros, y proporciona ejemplos de cómo calcular el número de vasos que caben en un recipiente de cierta capacidad. También incluye una tabla de equivalencias de unidades de volumen.
The document provides advice and tips for effective public speaking. It discusses that public speaking is both an art and acquired skill, and one of people's greatest fears. It emphasizes that speakers must analyze their audience, understand human psychology, and tailor their speech based on the audience. The document also notes that attention spans are short, around 10 minutes maximum, so speakers must vary their delivery to keep audiences engaged. Overall, the key points are that public speaking is an important skill, requires understanding audiences and human psychology, and demands varying delivery to match short attention spans.
The research group has been running for 15 years and currently has 7 members. They have conducted numerous research projects on topics important to people with learning difficulties like autism advocacy and keeping wartime memories alive. Their research process aims to be inclusive, interest-based, accessible, and useful to people. They emphasize ownership and equal participation of people with learning difficulties. Some challenges they face include limited time and money, physical distance between members, and having their research dismissed. They hope to continue publishing their work to educate others and promote inclusive research.
The following presentation is a sample of workshops done with teachers on the topics of children's rights, global citizenship education and rights-respecting schools. There are links to videos that offer inspiration & hope for teachers and youth.
Workshop with Teachers: Global Citizenship Education Dina Desveaux
The following presentation is a sample workshop I developed for teachers-in-training. Topics: children's rights, global citizenship education and rights-respecting schools. There are links to videos that offer inspiration & hope for teachers and youth.
This document discusses the importance of language when discussing seniors care. It argues that the language used can affect both the quality of care provided and how seniors are perceived in society. Ageist or "us vs them" language that portrays seniors as separate from the rest of society is problematic. Instead, the document advocates using person-centered language that avoids paternalistic attitudes and refers to seniors as integral members of society. It also stresses reflecting on how word choices could impact families, individuals receiving care, care providers and policymakers. Overall, the document promotes using clear, inclusive language that respects seniors when discussing care issues.
The document provides an introduction to rhetoric in public speaking. It discusses Aristotle's three modes of persuasion - ethos, pathos and logos. It outlines the historical background of rhetoric from ancient Greece and Rome to its development in the US. It discusses different trends in rhetoric like the epistemological, belletristic and elocutionist traditions. It also covers different types of persuasive speeches and theories of persuasion, including Aristotle's canons of rhetoric and Ross' persuasion filters and barriers chart.
The document discusses seven common barriers to effective communication:
1. Physical barriers such as closed doors and distance between people that prevent collaboration. Open office plans without barriers encourage greater communication.
2. Perceptual barriers are internal biases that can sabotage communication if a person goes into a discussion with preconceived negative perceptions.
3. Emotional barriers like fear of saying the wrong thing can be overcome by having confidence in oneself and what one has to say.
4. Cultural barriers may arise from differences between societal cultures or work cultures but can be reduced by finding common ground and focusing on problem-solving.
5. Language barriers include unnecessary jargon that excludes others not familiar with industry terms
5 tips on what I learned regarding Communication. I give some insight on tactics, details on basic methods of the transaction process and some skills I picked up over the years.
This document provides tips and advice for public speaking from various sources. It includes quotes on public speaking from figures like John F. Kennedy, William Jennings Bryan, and Isak Dinesen. It also discusses identifying one's passion, preparing thoroughly, packaging the presentation effectively, and engaging the audience during the presentation. The document suggests considering the audience's demographics, interests, and needs. Overall, it emphasizes the importance of understanding the audience and communicating a clear message or call to action.
The document discusses interpersonal communication and listening skills. It defines interpersonal communication as communication that maximizes understanding between people. Effective listening requires understanding emotions behind information exchanged. The document outlines barriers to listening like perception and defensiveness, and provides a plan of action to improve listening through recognizing stress, avoiding judgment, and building relationships. It discusses creating an environment where all feel safe to communicate freely.
"Embrace the importance of now, and refuse to allow the lull of comfort, fear, familiarity, and ego to prevent you from taking action on your ambitions...The cost of inaction is vast. Don't go to your grave with your best work inside of you. Choose to die empty."
Most of us live with the stubborn idea that we'll always have tomorrow to do our most important and valuable work. We fill our days with frantic activity, bouncing from task to task, scrambling to make deadlines and chase the next promotion. But by the end of each day we're often left asking ourselves "did the work I do today really matter?" We feel the ticking of the clock, but we're stuck in first gear, unsure of the path forward and without a road map to guide us.
Here's the hard truth: sooner or later all of our tomorrows will run out, so how we choose to spend today is significant. Each day that we postpone difficult tasks and succumb to the clutter that chokes creativity, discipline, and innovation results in a net deficit to the world, our organizations, and ourselves.
Die Empty is a tool for people who aren't willing to put off their most important work for another day. Todd Henry explains the forces that keep us in stagnation, and introduces a process for instilling consistent practices into your life that will keep you on a true and steady course.
It's not about slaving over a project or living on a whim--it's about embracing the idea that time is finite and making the unique contribution to the world that only you can make. Henry shows how to cultivate the mind-set and the methods you need to sustain your enthusiasm, push through mental barriers, and unleash your best work each day. His guiding principles and checkpoints include:
• Define Your Battles: Counter aimlessness by defining your goals wisely and build your life around achieving them.
• Be Fiercely Curious: Prevent boredom from dulling your senses by approaching your work with a curious mind-set.
• Step Out of Your Comfort Zone: Make a valuable contribution to the world by getting uncomfortable and embracing lifelong growth and skill development.
• ...and many more.
Sure to bring a newfound clarity and a sense of urgency to how you approach your work every day, Die Empty will help you reach for and achieve your goals.
The document provides tips and advice for public speaking. It discusses the importance of helping the audience "GET IT" or understand the key messages. This means educating them with new information, entertaining them to hold their attention, and clearly explaining the message. Stories can be used to connect emotionally. All elements of a presentation like words, slides, and appearance must reinforce the same message. Bullet points can confuse while images can help explain the message. The rule of three, primacy and recency effects, avoiding saying you're nervous, smiling, and using name tags are also addressed.
Meetup Amsterdam - Inclusive Language - Slideshare.pdfYvette Sonneveld
How to uncover the power of inclusive language
Using (non) inclusive language and getting people on your website to know, like, and trust you. What do the two of those have in common, you might wonder? A lot, actually. A first visit to your website is oftentimes compared to a first date for a reason. People prefer doing business or building relations with people they know, like, and trust. Imagine upsetting your date by making a rude comment to a waiter during your first date. Or upsetting a website visitor with a phrase in your content that keeps prejudice, stigma, or erasure going. It might be the one misstep that breaks trust and brings what just got started to a grinding halt.
Sadly, we all have unconscious biases, and our content might reflect those. Chances are, you have some of those biases hiding in your content. And they might be disengaging or even turning off potential customers.
And did you know that the teams behind search engines like Google are becoming more and more outspoken about the need for inclusive language, too? Not being intentional about itt might cost you search traffic.
If you’re able to spot (potentially) noninclusive language, on the other hand, your message is more likely to resonate with a larger group of people within your target audience. They are more likely to start knowing, liking, and trusting you.
During this session, you will:
Discover what inclusive language is and how everyone benefits from using it.
Become aware of some of the most common misconceptions
Take home some actionable tips that make being more intentional about inclusive language easy and rewarding.
International Skills-based Volunteering Best PracticesMark Horoszowski
This document provides best practices and guidance for productive experteering partnerships. It emphasizes building mutual understanding and respect between experteering volunteers and local partners. Volunteers should focus on empowering local efforts and designing projects for long-term impact. Cultural sensitivity is important, and volunteers should avoid making assumptions based on a single story. Thorough planning and reflection are encouraged to get the most out of experteering experiences.
1) Early exposure to sign language is important for deaf children's language acquisition and cognitive development. Most deaf children are born to hearing families who do not sign naturally.
2) Studies show that deaf adults who were exposed to sign language from birth perform better on language tasks than those exposed during early childhood. The evidence suggests that earlier exposure to a first language is better.
3) Factors that help deaf children learn sign language include practicing signing new words to strengthen memory, developing vocabulary to understand the world, and parents using thinking words when talking to their children.
The document provides guidance on effective communication. It is a communication handbook edited by four individuals at ABB Lummus Global B.V. in The Netherlands. The handbook contains tips and guidelines on topics such as being a good communicator, communicating effectively, listening strategically, winning people's cooperation, negotiating, giving feedback, dealing with criticism, and more. The goal is to assist employees at ABB Lummus Global B.V. in improving their communication skills.
The document summarizes a webinar discussing disability inclusion for Notre Dame Mission Volunteers. It covers defining disability, the history of the disability rights movement, examples of inclusive and universal design, and stories from volunteers with disabilities about their service experiences. Participants are encouraged to discuss how to make their own sites more inclusive and set goals to promote inclusion in their communities.
The Unconscious Learning Lies and the Unconscious Teaching LiesLiteracyCenter
This document discusses cognitive dissonance theory and how unconscious beliefs from childhood can influence behaviors and choices. It notes that childhood experiences form the foundations of our self-concept and are stored unconsciously. These unconscious beliefs can motivate people to seek out familiar yet unhealthy relationships and environments that recreate past negative experiences. The document provides examples of how unconscious scripts and agendas from childhood can influence relationship choices and perceptions as adults.
Jess Mitchell discusses inclusive design, which considers the full diversity of humanity in design. Inclusive design results in better experiences for everyone. Mitchell acknowledges the traditional lands they are on and reflects on the need to reconcile past injustices. Complex problems require design thinking and inclusive design thinking to create solutions that work for more people and address existing gaps. Inclusive design recognizes diversity, uses an inclusive process, and aims to have broader beneficial impact. It challenges assumptions and designs for the edges to benefit the majority.
1. Research your audience to understand their needs, concerns, and objections so you can address them specifically in your speech.
2. Identify the goals and objectives of your audience so you can show how your speech will help them achieve their goals.
3. Consider demographics of your audience like size, knowledge level, attitudes, ages, genders, and cultural factors so you can tailor your speech appropriately.
The document provides an overview of public speaking, including defining it as speaking in front of an audience to inform, influence or entertain. It distinguishes between informative and persuasive speeches and emphasizes the importance of analyzing the audience. Guidelines are offered for choosing a topic, developing an outline, speech delivery techniques, and improving speaking skills through preparation such as researching the topic, organizing content, and crafting an effective introduction and conclusion.
Supporting Those Experiencing Ambiguous Loss (Missing) April 22 2015Maureen Trask
April 21, 2015: A presentation to local service agencies regarding "Ambiguous Loss" * and the needs of families with missing loved ones. Group discussion followed to identify the gaps in services. (Hosted by Canadian Mental Health Association Waterloo, Wellington, Dufferin (Ontario Canada).
* by Dr. Pauline Boss
Communication involves using symbols to accomplish goals. People create, manipulate, and use verbal and nonverbal symbols as tools to achieve their goals, and communication allows people to accomplish these goals. The communication process involves a source encoding a message and transmitting it through a channel to be received and decoded by the intended audience. There may be feedback from the receiver in response to the message. Barriers can occur at each stage of the process.
Interpersonal communication involves the sending and receiving of messages between two or more people through various channels. It includes verbal and nonverbal forms of communication. Effective interpersonal communication requires listening skills, assertiveness, and the ability to ask effective questions. Developing strong interpersonal communication skills is important for working well with others, resolving conflicts, building relationships, and achieving goals in both professional and personal contexts.
World trade center in kerala proposal- AR. DEEKSHITH MAROLI 724519251008 REPORTdeekshithmaroli666
World trade center live proposal in kerala.
Future of our nation is looking towards kerala..?
Yes, because the biggest sludge less port is going to open in kerala soon and also about the hidden massing growth of tourism, it , business sector
The document discusses seven common barriers to effective communication:
1. Physical barriers such as closed doors and distance between people that prevent collaboration. Open office plans without barriers encourage greater communication.
2. Perceptual barriers are internal biases that can sabotage communication if a person goes into a discussion with preconceived negative perceptions.
3. Emotional barriers like fear of saying the wrong thing can be overcome by having confidence in oneself and what one has to say.
4. Cultural barriers may arise from differences between societal cultures or work cultures but can be reduced by finding common ground and focusing on problem-solving.
5. Language barriers include unnecessary jargon that excludes others not familiar with industry terms
5 tips on what I learned regarding Communication. I give some insight on tactics, details on basic methods of the transaction process and some skills I picked up over the years.
This document provides tips and advice for public speaking from various sources. It includes quotes on public speaking from figures like John F. Kennedy, William Jennings Bryan, and Isak Dinesen. It also discusses identifying one's passion, preparing thoroughly, packaging the presentation effectively, and engaging the audience during the presentation. The document suggests considering the audience's demographics, interests, and needs. Overall, it emphasizes the importance of understanding the audience and communicating a clear message or call to action.
The document discusses interpersonal communication and listening skills. It defines interpersonal communication as communication that maximizes understanding between people. Effective listening requires understanding emotions behind information exchanged. The document outlines barriers to listening like perception and defensiveness, and provides a plan of action to improve listening through recognizing stress, avoiding judgment, and building relationships. It discusses creating an environment where all feel safe to communicate freely.
"Embrace the importance of now, and refuse to allow the lull of comfort, fear, familiarity, and ego to prevent you from taking action on your ambitions...The cost of inaction is vast. Don't go to your grave with your best work inside of you. Choose to die empty."
Most of us live with the stubborn idea that we'll always have tomorrow to do our most important and valuable work. We fill our days with frantic activity, bouncing from task to task, scrambling to make deadlines and chase the next promotion. But by the end of each day we're often left asking ourselves "did the work I do today really matter?" We feel the ticking of the clock, but we're stuck in first gear, unsure of the path forward and without a road map to guide us.
Here's the hard truth: sooner or later all of our tomorrows will run out, so how we choose to spend today is significant. Each day that we postpone difficult tasks and succumb to the clutter that chokes creativity, discipline, and innovation results in a net deficit to the world, our organizations, and ourselves.
Die Empty is a tool for people who aren't willing to put off their most important work for another day. Todd Henry explains the forces that keep us in stagnation, and introduces a process for instilling consistent practices into your life that will keep you on a true and steady course.
It's not about slaving over a project or living on a whim--it's about embracing the idea that time is finite and making the unique contribution to the world that only you can make. Henry shows how to cultivate the mind-set and the methods you need to sustain your enthusiasm, push through mental barriers, and unleash your best work each day. His guiding principles and checkpoints include:
• Define Your Battles: Counter aimlessness by defining your goals wisely and build your life around achieving them.
• Be Fiercely Curious: Prevent boredom from dulling your senses by approaching your work with a curious mind-set.
• Step Out of Your Comfort Zone: Make a valuable contribution to the world by getting uncomfortable and embracing lifelong growth and skill development.
• ...and many more.
Sure to bring a newfound clarity and a sense of urgency to how you approach your work every day, Die Empty will help you reach for and achieve your goals.
The document provides tips and advice for public speaking. It discusses the importance of helping the audience "GET IT" or understand the key messages. This means educating them with new information, entertaining them to hold their attention, and clearly explaining the message. Stories can be used to connect emotionally. All elements of a presentation like words, slides, and appearance must reinforce the same message. Bullet points can confuse while images can help explain the message. The rule of three, primacy and recency effects, avoiding saying you're nervous, smiling, and using name tags are also addressed.
Meetup Amsterdam - Inclusive Language - Slideshare.pdfYvette Sonneveld
How to uncover the power of inclusive language
Using (non) inclusive language and getting people on your website to know, like, and trust you. What do the two of those have in common, you might wonder? A lot, actually. A first visit to your website is oftentimes compared to a first date for a reason. People prefer doing business or building relations with people they know, like, and trust. Imagine upsetting your date by making a rude comment to a waiter during your first date. Or upsetting a website visitor with a phrase in your content that keeps prejudice, stigma, or erasure going. It might be the one misstep that breaks trust and brings what just got started to a grinding halt.
Sadly, we all have unconscious biases, and our content might reflect those. Chances are, you have some of those biases hiding in your content. And they might be disengaging or even turning off potential customers.
And did you know that the teams behind search engines like Google are becoming more and more outspoken about the need for inclusive language, too? Not being intentional about itt might cost you search traffic.
If you’re able to spot (potentially) noninclusive language, on the other hand, your message is more likely to resonate with a larger group of people within your target audience. They are more likely to start knowing, liking, and trusting you.
During this session, you will:
Discover what inclusive language is and how everyone benefits from using it.
Become aware of some of the most common misconceptions
Take home some actionable tips that make being more intentional about inclusive language easy and rewarding.
International Skills-based Volunteering Best PracticesMark Horoszowski
This document provides best practices and guidance for productive experteering partnerships. It emphasizes building mutual understanding and respect between experteering volunteers and local partners. Volunteers should focus on empowering local efforts and designing projects for long-term impact. Cultural sensitivity is important, and volunteers should avoid making assumptions based on a single story. Thorough planning and reflection are encouraged to get the most out of experteering experiences.
1) Early exposure to sign language is important for deaf children's language acquisition and cognitive development. Most deaf children are born to hearing families who do not sign naturally.
2) Studies show that deaf adults who were exposed to sign language from birth perform better on language tasks than those exposed during early childhood. The evidence suggests that earlier exposure to a first language is better.
3) Factors that help deaf children learn sign language include practicing signing new words to strengthen memory, developing vocabulary to understand the world, and parents using thinking words when talking to their children.
The document provides guidance on effective communication. It is a communication handbook edited by four individuals at ABB Lummus Global B.V. in The Netherlands. The handbook contains tips and guidelines on topics such as being a good communicator, communicating effectively, listening strategically, winning people's cooperation, negotiating, giving feedback, dealing with criticism, and more. The goal is to assist employees at ABB Lummus Global B.V. in improving their communication skills.
The document summarizes a webinar discussing disability inclusion for Notre Dame Mission Volunteers. It covers defining disability, the history of the disability rights movement, examples of inclusive and universal design, and stories from volunteers with disabilities about their service experiences. Participants are encouraged to discuss how to make their own sites more inclusive and set goals to promote inclusion in their communities.
The Unconscious Learning Lies and the Unconscious Teaching LiesLiteracyCenter
This document discusses cognitive dissonance theory and how unconscious beliefs from childhood can influence behaviors and choices. It notes that childhood experiences form the foundations of our self-concept and are stored unconsciously. These unconscious beliefs can motivate people to seek out familiar yet unhealthy relationships and environments that recreate past negative experiences. The document provides examples of how unconscious scripts and agendas from childhood can influence relationship choices and perceptions as adults.
Jess Mitchell discusses inclusive design, which considers the full diversity of humanity in design. Inclusive design results in better experiences for everyone. Mitchell acknowledges the traditional lands they are on and reflects on the need to reconcile past injustices. Complex problems require design thinking and inclusive design thinking to create solutions that work for more people and address existing gaps. Inclusive design recognizes diversity, uses an inclusive process, and aims to have broader beneficial impact. It challenges assumptions and designs for the edges to benefit the majority.
1. Research your audience to understand their needs, concerns, and objections so you can address them specifically in your speech.
2. Identify the goals and objectives of your audience so you can show how your speech will help them achieve their goals.
3. Consider demographics of your audience like size, knowledge level, attitudes, ages, genders, and cultural factors so you can tailor your speech appropriately.
The document provides an overview of public speaking, including defining it as speaking in front of an audience to inform, influence or entertain. It distinguishes between informative and persuasive speeches and emphasizes the importance of analyzing the audience. Guidelines are offered for choosing a topic, developing an outline, speech delivery techniques, and improving speaking skills through preparation such as researching the topic, organizing content, and crafting an effective introduction and conclusion.
Supporting Those Experiencing Ambiguous Loss (Missing) April 22 2015Maureen Trask
April 21, 2015: A presentation to local service agencies regarding "Ambiguous Loss" * and the needs of families with missing loved ones. Group discussion followed to identify the gaps in services. (Hosted by Canadian Mental Health Association Waterloo, Wellington, Dufferin (Ontario Canada).
* by Dr. Pauline Boss
Communication involves using symbols to accomplish goals. People create, manipulate, and use verbal and nonverbal symbols as tools to achieve their goals, and communication allows people to accomplish these goals. The communication process involves a source encoding a message and transmitting it through a channel to be received and decoded by the intended audience. There may be feedback from the receiver in response to the message. Barriers can occur at each stage of the process.
Interpersonal communication involves the sending and receiving of messages between two or more people through various channels. It includes verbal and nonverbal forms of communication. Effective interpersonal communication requires listening skills, assertiveness, and the ability to ask effective questions. Developing strong interpersonal communication skills is important for working well with others, resolving conflicts, building relationships, and achieving goals in both professional and personal contexts.
Similar to Then and Now: Creating a Plain Language Culture (20)
World trade center in kerala proposal- AR. DEEKSHITH MAROLI 724519251008 REPORTdeekshithmaroli666
World trade center live proposal in kerala.
Future of our nation is looking towards kerala..?
Yes, because the biggest sludge less port is going to open in kerala soon and also about the hidden massing growth of tourism, it , business sector
RPWORLD offers custom injection molding service to help customers develop products ramping up from prototypeing to end-use production. We can deliver your on-demand parts in as fast as 7 days.
1. Then and Now: Creating a
Plain Language Culture
Karen Baker, MHS
SVP/Consumer Experience
Center for Plain Language
October 9, 2012
2. “ Medical gobbledygook
robs people of their
autonomy. Without
understanding, they
have no real say in
their care.
Plain language
gives them back
”
their say.
--Don Kemper
Healthwise Founder and CEO
5. The Plain Language Value Proposition
Helping People Understand = Mission and Revenue
6. Anna’s Story
“ There are all these
huge words and
ambiguous terms,
and you only vaguely
”
understand any of it.
--Anna Stuart
Taking Medical Jargon Out of Doctor Visits, Wall Street Journal, July 2010
7. Our Story: A Long and Continuing Road
Plain Language Milestones 1975-Present
9. The 3 Ps: Personal, Plain, Possible
“ The single biggest
problem in
communication is
the illusion that it has
”
taken place.
--George Bernard Shaw
Nobelprize.org
10. A Path To Success
It’s really not
as daunting as
it looks!
11. Six (Only Six!) Steps To Success
1. Identify the Benefits 4. Commit (Hearts and Minds)
2. Get Support at the Top 5. Include Users
3. Train (Skills) 6. Start Small—But Start
12. The Appeal of Plain Language
“ It’s more fun to talk with
someone who doesn’t
use long, difficult words
but rather short, easy
words like
”
‘What about lunch?’
--Winnie the Pooh