SlideShare a Scribd company logo
TheWhole Systems Approach (WSA):
Usingtheentiresystemtochangeandrunthebusiness
Álvaro Santamaría Peñalva
Leadership andchangemanagement
Index.
1)

Introduction.

2)

TheWhole Systems Approach (WSA).
I.
II.

Whenandwhereisthe WSA used?

III.

What are theoutcomesfromusingthismethod?

IV.

What are theexpectationsofthe WSA framework?

V.

3)

WhatistheWhole Systems Approach?

How does WSA work?

Conclusions.
1) Introduction.
STRUCTURING METHODS:

Organizethesystemtocreatethedesir
edfuture.
1. Redefinedrelationshipsamongpe

ople.
2. Redesignedworkpractices.
1) Introduction (II).
‘Change is the law of life. And
those who look only to the past
or present are certain to miss the
future’.(John F. Kennedy)
2) TheWhole Systems
Approach (WSA).
I. WhatistheWhole Systems Approach?
 Framework

foreffectivelyweavingmultipleorganizationalchangeinitiative
sinto a well-designed, highlyeffective, coherentwhole.
 Purpose: Toachieveorganization-widechangeandlarge-

scaleemployeeengagement, buy-in
andresultsthroughenhancedleadership, andemployeecommi
tmentandaccountability.
 Everystakeholderisinvolved in theprocess.
II. Whenandwhereisthe WSA used?
 A needtofundamentallychangeortransformisevident.
 A numberofexistingeffortsrequireintegrationinto a

comprehensivewhole.
 Large-scaleengagementofallconstituenciesisdesired.

 A neworganizationalfocusisrequired.
 A

newpossibilitycouldpotentiallyyieldsignificantvalueorenhanc
edcapability.
 Currenteffortslackspeed, resultsorbroadownership.
III. What are
theoutcomesfromu
singthismethod?
1.

Increasingleadershipeffectiveness.

2. Large-scaleengagement.
3.

Creatingchangeableorganizations.

4. Producingexceptionalbusinessresu

lts.
IV. What are
theexpectationsofthe
WSA framework?
1.

Toacceleratethespeedofchangeimplement
ation.

2.

Stimulatecooperation, engendercommitm
ent, andreinforceteamwork.

3.

Togenerateorganizationalwideownershipofeffortswithallstakeholder
s.

4.

To produce
resultsthatcouldnothavebeenaccomplishe
dusingtraditionalmethods.

5.

Todeveloporganizationalselfrelianceandresiliencyforsustaining a
thrivingorganization.

6.

Toachievesuccessful fundamental
changeandcorporatereinvention.
V. How does WSA work?
V. How does WSA work? (II)
V. How does WSA work? (III)
V. How does WSA work? (IV)
3) Conclusions.
 Companiesneedtolearnto be adaptable

tothechangesoftheworldandthecustomers.

 Communication.
 Manyyears

ago, companieswerefocusedontheproductandthedecissionsoftheb
oardofdirectives.
Nowadays, theythinkthecustomersandthecooperationamongthepe
rsonnelis more important.

 Thesedays, conceptssuch as themotivationoftheworkersortheir

training are reallyimportant. Thus, people are
engagedonthecompany.

 Afteractionreviews; learningand feedback
Ending.
1)

Introduction.

2)

TheWhole Systems Approach (WSA).
I.
II.

Whenandwhereisthe WSA used?

III.

What are theoutcomesfromusingthismethod?

IV.

What are theexpectationsofthe WSA framework?

V.

3)

WhatistheWhole Systems Approach?

How does WSA work?

Conclusions.
Thankyouforyourattention.
Bibliography:

Edited by Holman, P.; Devane, T.; Cady, S..
‘Thechangehandbook: TheDefinitiveResourceonToday’s
Best MethodsforEngagingWhole Systems’. 2nd ed.
rev.andexpanded. San Francisco: BerrettKoehler, 2009. p-441-448. ISBN: 9781576753798.

More Related Content

Viewers also liked

Engagement = Empowerment; Empowerment = Engagement
Engagement = Empowerment; Empowerment = EngagementEngagement = Empowerment; Empowerment = Engagement
Engagement = Empowerment; Empowerment = EngagementÁlvaro Santamaría Peñalva
 
Ghosts of Content Strategy: Past, Present, and Future
Ghosts of Content Strategy: Past, Present, and FutureGhosts of Content Strategy: Past, Present, and Future
Ghosts of Content Strategy: Past, Present, and Future
Carrie Hane
 
Web Content Strategy in a Multi-Channel World
Web Content Strategy in a Multi-Channel WorldWeb Content Strategy in a Multi-Channel World
Web Content Strategy in a Multi-Channel World
Carrie Hane
 
Content First – Planning Drupal Content Types
Content First – Planning Drupal Content TypesContent First – Planning Drupal Content Types
Content First – Planning Drupal Content Types
Carrie Hane
 
Building Your Own Content Strategy Roadmap
Building Your Own Content Strategy RoadmapBuilding Your Own Content Strategy Roadmap
Building Your Own Content Strategy Roadmap
Carrie Hane
 
Becoming a Change Agent
Becoming a Change AgentBecoming a Change Agent
Becoming a Change Agent
Carrie Hane
 
Designing Future-Friendly Content
Designing Future-Friendly ContentDesigning Future-Friendly Content
Designing Future-Friendly Content
Carrie Hane
 

Viewers also liked (10)

Dialogue and deliberation
Dialogue and deliberationDialogue and deliberation
Dialogue and deliberation
 
Engagement = Empowerment; Empowerment = Engagement
Engagement = Empowerment; Empowerment = EngagementEngagement = Empowerment; Empowerment = Engagement
Engagement = Empowerment; Empowerment = Engagement
 
The whole systems approach (wsa)
The whole systems approach (wsa)The whole systems approach (wsa)
The whole systems approach (wsa)
 
Ghosts of Content Strategy: Past, Present, and Future
Ghosts of Content Strategy: Past, Present, and FutureGhosts of Content Strategy: Past, Present, and Future
Ghosts of Content Strategy: Past, Present, and Future
 
Spiri tscholarship
Spiri tscholarshipSpiri tscholarship
Spiri tscholarship
 
Web Content Strategy in a Multi-Channel World
Web Content Strategy in a Multi-Channel WorldWeb Content Strategy in a Multi-Channel World
Web Content Strategy in a Multi-Channel World
 
Content First – Planning Drupal Content Types
Content First – Planning Drupal Content TypesContent First – Planning Drupal Content Types
Content First – Planning Drupal Content Types
 
Building Your Own Content Strategy Roadmap
Building Your Own Content Strategy RoadmapBuilding Your Own Content Strategy Roadmap
Building Your Own Content Strategy Roadmap
 
Becoming a Change Agent
Becoming a Change AgentBecoming a Change Agent
Becoming a Change Agent
 
Designing Future-Friendly Content
Designing Future-Friendly ContentDesigning Future-Friendly Content
Designing Future-Friendly Content
 

Recently uploaded

ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
Authentically Social Presented by Corey Perlman
Authentically Social Presented by Corey PerlmanAuthentically Social Presented by Corey Perlman
Authentically Social Presented by Corey Perlman
Corey Perlman, Social Media Speaker and Consultant
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
 
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdfikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
agatadrynko
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
SynapseIndia
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
usawebmarket
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
fakeloginn69
 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
Falcon Invoice Discounting
 
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
Lital Barkan
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
BBPMedia1
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
KaiNexus
 
Mastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnapMastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnap
Norma Mushkat Gaffin
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Arihant Webtech Pvt. Ltd
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
dylandmeas
 
Recruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media MasterclassRecruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media Masterclass
LuanWise
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
RajPriye
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Cynthia Clay
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
LR1709MUSIC
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
NZSG
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 

Recently uploaded (20)

ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
Authentically Social Presented by Corey Perlman
Authentically Social Presented by Corey PerlmanAuthentically Social Presented by Corey Perlman
Authentically Social Presented by Corey Perlman
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
 
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdfikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
 
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptxCADAVER AS OUR FIRST TEACHER anatomt in your.pptx
CADAVER AS OUR FIRST TEACHER anatomt in your.pptx
 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
 
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
 
Enterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdfEnterprise Excellence is Inclusive Excellence.pdf
Enterprise Excellence is Inclusive Excellence.pdf
 
Mastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnapMastering B2B Payments Webinar from BlueSnap
Mastering B2B Payments Webinar from BlueSnap
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
 
Recruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media MasterclassRecruiting in the Digital Age: A Social Media Masterclass
Recruiting in the Digital Age: A Social Media Masterclass
 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134FINAL PRESENTATION.pptx12143241324134134
FINAL PRESENTATION.pptx12143241324134134
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 

The whole systems approach (wsa)

  • 1. TheWhole Systems Approach (WSA): Usingtheentiresystemtochangeandrunthebusiness Álvaro Santamaría Peñalva Leadership andchangemanagement
  • 2. Index. 1) Introduction. 2) TheWhole Systems Approach (WSA). I. II. Whenandwhereisthe WSA used? III. What are theoutcomesfromusingthismethod? IV. What are theexpectationsofthe WSA framework? V. 3) WhatistheWhole Systems Approach? How does WSA work? Conclusions.
  • 3. 1) Introduction. STRUCTURING METHODS: Organizethesystemtocreatethedesir edfuture. 1. Redefinedrelationshipsamongpe ople. 2. Redesignedworkpractices.
  • 4. 1) Introduction (II). ‘Change is the law of life. And those who look only to the past or present are certain to miss the future’.(John F. Kennedy)
  • 6. I. WhatistheWhole Systems Approach?  Framework foreffectivelyweavingmultipleorganizationalchangeinitiative sinto a well-designed, highlyeffective, coherentwhole.  Purpose: Toachieveorganization-widechangeandlarge- scaleemployeeengagement, buy-in andresultsthroughenhancedleadership, andemployeecommi tmentandaccountability.  Everystakeholderisinvolved in theprocess.
  • 7. II. Whenandwhereisthe WSA used?  A needtofundamentallychangeortransformisevident.  A numberofexistingeffortsrequireintegrationinto a comprehensivewhole.  Large-scaleengagementofallconstituenciesisdesired.  A neworganizationalfocusisrequired.  A newpossibilitycouldpotentiallyyieldsignificantvalueorenhanc edcapability.  Currenteffortslackspeed, resultsorbroadownership.
  • 8. III. What are theoutcomesfromu singthismethod? 1. Increasingleadershipeffectiveness. 2. Large-scaleengagement. 3. Creatingchangeableorganizations. 4. Producingexceptionalbusinessresu lts.
  • 9. IV. What are theexpectationsofthe WSA framework? 1. Toacceleratethespeedofchangeimplement ation. 2. Stimulatecooperation, engendercommitm ent, andreinforceteamwork. 3. Togenerateorganizationalwideownershipofeffortswithallstakeholder s. 4. To produce resultsthatcouldnothavebeenaccomplishe dusingtraditionalmethods. 5. Todeveloporganizationalselfrelianceandresiliencyforsustaining a thrivingorganization. 6. Toachievesuccessful fundamental changeandcorporatereinvention.
  • 10. V. How does WSA work?
  • 11. V. How does WSA work? (II)
  • 12. V. How does WSA work? (III)
  • 13. V. How does WSA work? (IV)
  • 14. 3) Conclusions.  Companiesneedtolearnto be adaptable tothechangesoftheworldandthecustomers.  Communication.  Manyyears ago, companieswerefocusedontheproductandthedecissionsoftheb oardofdirectives. Nowadays, theythinkthecustomersandthecooperationamongthepe rsonnelis more important.  Thesedays, conceptssuch as themotivationoftheworkersortheir training are reallyimportant. Thus, people are engagedonthecompany.  Afteractionreviews; learningand feedback
  • 15.
  • 16. Ending. 1) Introduction. 2) TheWhole Systems Approach (WSA). I. II. Whenandwhereisthe WSA used? III. What are theoutcomesfromusingthismethod? IV. What are theexpectationsofthe WSA framework? V. 3) WhatistheWhole Systems Approach? How does WSA work? Conclusions.
  • 18. Bibliography: Edited by Holman, P.; Devane, T.; Cady, S.. ‘Thechangehandbook: TheDefinitiveResourceonToday’s Best MethodsforEngagingWhole Systems’. 2nd ed. rev.andexpanded. San Francisco: BerrettKoehler, 2009. p-441-448. ISBN: 9781576753798.