This document summarizes Hungarian legal regulations regarding travel contracts and package travel. It outlines key elements that must be included in travel contracts such as pre-contractual information about the parties, financial protection, travel package details, and contractual terms. Regulations addressed include allowable contract and price changes, payment terms, minimum participation requirements, and conditions for termination by customers or organizers. The purpose is to standardize information provided to customers and terms of the contractual relationship in the travel industry.
Sales_PP1_Structure and overview Travel and tourism.pptxÉva Garán
The document discusses the structure of the travel and tourism industry. It describes the key players as suppliers, intermediaries, and customers/consumers. It explains that suppliers provide transportation, accommodation, hospitality and other tourism services. Intermediaries connect suppliers and consumers and help facilitate transactions. Tour operators purchase services in bulk from suppliers and combine them into packages, which they sell directly or through travel retailers. The document outlines different types of tour operators and intermediaries. It also discusses regulations around travel packages, linked travel arrangements, and single travel services.
The document summarizes key aspects of regulation of consumer credits in Lithuania, including:
1) Main legal acts that govern consumer credit include the Law on Consumer Credit and Regulations on Creditworthiness Assessment.
2) The Law applies to credit agreements under EUR 75,000 between creditors and consumers for personal purposes.
3) Creditors must assess creditworthiness before agreements and cannot charge late fees over 0.05% daily or for over 180 days.
Travel Industry Structure and Legislation (overview)Éva Garán
The document discusses the travel industry, including its structure, legislation, distribution channels, and key players. It provides definitions for important terms like travel packages, linked travel arrangements, tour operators, and travel retailers. It also summarizes Hungarian regulations for travel businesses, including requirements for establishing different types of companies, qualifications for employees, financial guarantees, and the registration process.
This document is an offer from Hunters for Luck Ltd to provide advertising services on their website www.huntersforluck.com. It outlines the duties of both parties, with Hunters for Luck agreeing to post customer advertising materials and facilitate tourist bookings, while customers must follow posting rules and pay a 10% commission. The offer details definitions, terms of use, responsibilities, payment procedures, and provides contact information for both parties.
Present Guide is a detailed handbook covering all aspects of services offered by the AIFC Expat Center (AEC) to the foreign business partners and employees of the AIFC Bodies and Participants. It has been developed and compiled in accordance with the Constitutional Law of the Republic of Kazakhstan dated December 7, 2015 "On the Astana International Financial Centre, the legislation of the Republic of Kazakhstan and the AIFC Acts,
in order to manage the services obtained.
The Guide provides a comprehensive list of services, including the following details for each service:
• Definition and Description;
• Application process;
• Documents required to be submitted;
• Timeframe.
Sales_PP1_Structure and overview Travel and tourism.pptxÉva Garán
The document discusses the structure of the travel and tourism industry. It describes the key players as suppliers, intermediaries, and customers/consumers. It explains that suppliers provide transportation, accommodation, hospitality and other tourism services. Intermediaries connect suppliers and consumers and help facilitate transactions. Tour operators purchase services in bulk from suppliers and combine them into packages, which they sell directly or through travel retailers. The document outlines different types of tour operators and intermediaries. It also discusses regulations around travel packages, linked travel arrangements, and single travel services.
The document summarizes key aspects of regulation of consumer credits in Lithuania, including:
1) Main legal acts that govern consumer credit include the Law on Consumer Credit and Regulations on Creditworthiness Assessment.
2) The Law applies to credit agreements under EUR 75,000 between creditors and consumers for personal purposes.
3) Creditors must assess creditworthiness before agreements and cannot charge late fees over 0.05% daily or for over 180 days.
Travel Industry Structure and Legislation (overview)Éva Garán
The document discusses the travel industry, including its structure, legislation, distribution channels, and key players. It provides definitions for important terms like travel packages, linked travel arrangements, tour operators, and travel retailers. It also summarizes Hungarian regulations for travel businesses, including requirements for establishing different types of companies, qualifications for employees, financial guarantees, and the registration process.
This document is an offer from Hunters for Luck Ltd to provide advertising services on their website www.huntersforluck.com. It outlines the duties of both parties, with Hunters for Luck agreeing to post customer advertising materials and facilitate tourist bookings, while customers must follow posting rules and pay a 10% commission. The offer details definitions, terms of use, responsibilities, payment procedures, and provides contact information for both parties.
Present Guide is a detailed handbook covering all aspects of services offered by the AIFC Expat Center (AEC) to the foreign business partners and employees of the AIFC Bodies and Participants. It has been developed and compiled in accordance with the Constitutional Law of the Republic of Kazakhstan dated December 7, 2015 "On the Astana International Financial Centre, the legislation of the Republic of Kazakhstan and the AIFC Acts,
in order to manage the services obtained.
The Guide provides a comprehensive list of services, including the following details for each service:
• Definition and Description;
• Application process;
• Documents required to be submitted;
• Timeframe.
The document provides guidance on preparing the final implementation report for an EU-funded project grant. It discusses the requirements for the final narrative (technical) report, the final financial statement, and the request for final payment. It also outlines the eligible cost categories and necessary supporting documentation, including requirements for staff costs, travel costs, equipment, publications, and indirect costs. Adherence to the reporting templates and justification of costs with proper documentation is necessary to obtain final payment and avoid audit issues.
The Memorandum of Cooperation establishes a framework for cooperation between the tax authorities of Brazil, Russia, India, China, and South Africa. It aims to strengthen coordination on international tax issues, promote capacity building initiatives, and facilitate knowledge sharing. Key areas of cooperation include coordinating positions on global tax governance, providing technical assistance to developing countries, exchanging best practices on tax administration, and holding annual meetings to discuss contemporary international taxation issues.
The document discusses various export documentation requirements, including key documents like invoices, packing lists, bills of lading, certificates of origin, and declarations. It provides an overview of common documentation forms, their purposes, and essential data elements. Specific types of bills of lading, certificates, and other documents that may be needed depending on the shipment details are also outlined.
The document summarizes the key changes between Incoterms 2010 and Incoterms 2020. Some general changes include using simpler language with less legal terminology, providing more detailed explanatory content and comparisons of obligations. Specific changes involve further defining cost allocation for certain Incoterms, clarifying insurance coverage for CIP and CIF, renaming DAT to DPU, and specifying responsibilities for customs clearance and transport security. The changes aim to make the Incoterms easier to understand and apply consistently for international trade.
This document provides guidance on visa and migration services offered by the AIFC Expat Center (AEC) for foreign business partners and employees of AIFC Bodies and Participants.
It outlines the various visa categories available (business short-term, business long-term, work), and details the application process and required documents for each service offered. These services include obtaining an invitation letter, visa issuance/extension/renewal/cancellation, registration, tax services, and digital signatures.
The document also provides general instructions that clients must follow, such as only applying for visas through AEC and complying with Kazakhstan's migration laws. It explains the process for employers to establish an employment allocation for hiring foreign
This document provides guidance on services offered by the AIFC Expat Center (AEC) for foreign business partners and employees of AIFC Bodies and Participants. It outlines the general instructions for applying for AEC services and details the specific procedures and requirements for various services, including:
1. Visa services for short-term, long-term, and work visas. Requirements for visa invitation, issuance, extension, renewal, cancellation and category changes are provided.
2. Migration services including registration rules and procedures.
3. Tax services including procedures for obtaining tax identification numbers.
4. Obtaining an electronic digital signature for e-government services.
5. AEC
This document summarizes the key aspects of a Leonardo da Vinci project called VET-Wind including the roles and responsibilities of the National Agency, contractual obligations, budgeting and financial reporting requirements, intellectual property rights, dissemination and exploitation of results. It outlines the main contract between the beneficiary and National Agency, requirements for partnership contracts, payment schedules, eligible cost categories, auditing procedures, budget changes, reporting timelines and valorization.
The document discusses the budget and costs for the MetaMath project. It outlines the eligible direct costs including staff costs, travel costs, equipment, printing and other costs. The total eligible direct costs are €1,069,965 with indirect costs of €74,897.55. The project finance includes a Tempus grant of €1,030,376.30 which cannot exceed 90% of costs, and required co-financing of €114,486.26 which must be at least 10% of costs. The document also provides details on equipment purchases, staff costs, travel costs, and ineligible expenses.
GST applies to tour operators and travel agents as follows:
1. Tour operators pay 5% GST on the gross amount charged to customers for package tours. They cannot claim input tax credit except for GST paid on services procured from other tour operators.
2. For inbound tours operated on a principal basis within India, tour operators pay 5% GST without ITC. For inbound tours operated on a commission basis, the rate is 18% without ITC.
3. For outbound tours, if the tour operator receives commission they pay 18% GST, and if operating on a principal basis the place of supply rules determine the tax treatment.
Growth presentation on basics of tds undergrowthsv
The document provides an overview of taxation deducted at source (TDS) under Indian income tax laws. It discusses key sections related to TDS such as Section 192 on TDS for salaries, Section 194C on TDS for payments to contractors, Section 194I on TDS for rent payments, and Section 195 on TDS for payments to non-residents. It also covers important points about TDS rates, payment due dates, certificates to be issued, and quarterly statement filings. The document aims to help stakeholders understand their TDS obligations and ensure accuracy in deducting and reporting TDS.
The document provides an overview of contractual obligations and reporting requirements for projects funded by the ENPI CBC Mediterranean Sea Basin Programme 2007-2013. It discusses the key elements that must be included in interim and final reports, including a narrative of activities and financial reports. Projects must submit a six-month monitoring report if an interim report is not ready. The presentation emphasizes complying with all legal and contractual terms to ensure project success.
The document outlines DMI Housing Finance Private Limited's Fair Practices Code in 3 sentences:
The Fair Practices Code establishes guidelines for DMI Housing Finance to ensure fair and transparent treatment of customers regarding loan applications, marketing and sales practices, privacy and data sharing, and complaint resolution. It aims to promote good practices, transparency, and cordial relationships with customers. The Code applies to all products and services offered by DMI Housing Finance and is reviewed annually by the Board of Directors for compliance.
The document is a report from the Indian Association of Tour Operators summarizing the key impacts of the Indian Union Budget 2017-18 and recent changes to service tax regulations for the tourism industry. Some of the key points covered include an increase in the effective service tax rate for tour operators from 4.5% to 9% due to a reduction in the abatement percentage. There is also a discussion of the potential impacts of the upcoming Goods and Services Tax on the tourism sector, including concerns around higher tax burdens compared to foreign competitors and availability of tax credits under the new system.
Here are the key points regarding the 1% EWT on purchases of corn:
- Corn is considered an agricultural product.
- The 1% EWT applies to the gross payment made by the buyer/withholding agent to the seller for the purchase of corn.
- Let's say the gross payment made for a purchase of corn is Php100,000.
- To compute the EWT, we take 1% of the gross payment:
1% of Php100,000 is 0.01 x Php100,000 = Php1,000
- So the amount of EWT to withhold from the seller on the Php100,000 purchase of corn is Php
The document summarizes an Erasmus+ start up seminar held in Birmingham on September 10, 2015. The seminar provided information on managing Erasmus+ Key Action 3 grants, including an overview of the grant agreement and annexes, eligible costs and amendments, monitoring requirements, reporting procedures and available IT tools. Presenters also discussed disseminating project results and additional support available through networks like Eurodesk and transnational cooperation activities. The goal was to help attendees understand the grant management process and requirements to successfully implement their Erasmus+ projects.
The contract is between VT Systems Participações Ltda as the client and BLUMAR BRAZIL NUTS RIO TURISMO LTDA as the service provider. The service provider will intermediate hotel services for an event in Rio de Janeiro from April 9-12, 2013. The service provider will receive total payment of R$8,484 for booking two apartments. The contract outlines obligations for both parties, including cancellation policies and payment terms. Failure to meet obligations could result in penalties or contract termination.
This document discusses factoring and forfaiting. It defines factoring as the purchase of a company's accounts receivables by a factoring company, which provides financing, debt collection services, and protects against bad debts. Forfaiting is described as a form of export financing where the exporter forfeits rights to future receivables to the forfaiter in exchange for upfront financing. The document outlines the key parties and processes involved in factoring and forfaiting transactions and compares the differences between the two financial services.
EU spends 5 MIO EUR for media campaign in Turkey Thierry Debels
The contractor will assist the EU to implement the EU Delegation to Turkey's communication support program with the purpose of increasing the public's knowledge and understanding of the EU during the accession negotiations and explaining the implications of EU accession in Turkey.
The Contractor will assist in the development and implementation of EU-related communication activities in
Turkey, including inter alia: media campaigns, events, press trips, web-based publications and audio-visual
materials, management of the Delegation's websites, databases and social media, media monitoring and
analysis, social research such as opinion polls, etc.
Best Places to Stay in New Brunswick, Canada.Mahogany Manor
New Brunswick, a picturesque province in eastern Canada, offers a plethora of unique and charming places to stay for every kind of traveler. From the historic allure of Fredericton and the vibrant culture of Saint John to the natural beauty of Fundy National Park and the serene coastal towns like St. Andrews by-the-Sea, there's something for everyone. Whether you prefer luxury resorts, cozy inns, rustic lodges, or budget-friendly options, the best places to stay in New Brunswick ensure a memorable stay, allowing you to fully immerse yourself in the province's rich history, stunning landscapes, and warm hospitality.
https://www.mmanor.ca/blog/best-5-bed-and-breakfast-new-brunswick-canada
The document provides guidance on preparing the final implementation report for an EU-funded project grant. It discusses the requirements for the final narrative (technical) report, the final financial statement, and the request for final payment. It also outlines the eligible cost categories and necessary supporting documentation, including requirements for staff costs, travel costs, equipment, publications, and indirect costs. Adherence to the reporting templates and justification of costs with proper documentation is necessary to obtain final payment and avoid audit issues.
The Memorandum of Cooperation establishes a framework for cooperation between the tax authorities of Brazil, Russia, India, China, and South Africa. It aims to strengthen coordination on international tax issues, promote capacity building initiatives, and facilitate knowledge sharing. Key areas of cooperation include coordinating positions on global tax governance, providing technical assistance to developing countries, exchanging best practices on tax administration, and holding annual meetings to discuss contemporary international taxation issues.
The document discusses various export documentation requirements, including key documents like invoices, packing lists, bills of lading, certificates of origin, and declarations. It provides an overview of common documentation forms, their purposes, and essential data elements. Specific types of bills of lading, certificates, and other documents that may be needed depending on the shipment details are also outlined.
The document summarizes the key changes between Incoterms 2010 and Incoterms 2020. Some general changes include using simpler language with less legal terminology, providing more detailed explanatory content and comparisons of obligations. Specific changes involve further defining cost allocation for certain Incoterms, clarifying insurance coverage for CIP and CIF, renaming DAT to DPU, and specifying responsibilities for customs clearance and transport security. The changes aim to make the Incoterms easier to understand and apply consistently for international trade.
This document provides guidance on visa and migration services offered by the AIFC Expat Center (AEC) for foreign business partners and employees of AIFC Bodies and Participants.
It outlines the various visa categories available (business short-term, business long-term, work), and details the application process and required documents for each service offered. These services include obtaining an invitation letter, visa issuance/extension/renewal/cancellation, registration, tax services, and digital signatures.
The document also provides general instructions that clients must follow, such as only applying for visas through AEC and complying with Kazakhstan's migration laws. It explains the process for employers to establish an employment allocation for hiring foreign
This document provides guidance on services offered by the AIFC Expat Center (AEC) for foreign business partners and employees of AIFC Bodies and Participants. It outlines the general instructions for applying for AEC services and details the specific procedures and requirements for various services, including:
1. Visa services for short-term, long-term, and work visas. Requirements for visa invitation, issuance, extension, renewal, cancellation and category changes are provided.
2. Migration services including registration rules and procedures.
3. Tax services including procedures for obtaining tax identification numbers.
4. Obtaining an electronic digital signature for e-government services.
5. AEC
This document summarizes the key aspects of a Leonardo da Vinci project called VET-Wind including the roles and responsibilities of the National Agency, contractual obligations, budgeting and financial reporting requirements, intellectual property rights, dissemination and exploitation of results. It outlines the main contract between the beneficiary and National Agency, requirements for partnership contracts, payment schedules, eligible cost categories, auditing procedures, budget changes, reporting timelines and valorization.
The document discusses the budget and costs for the MetaMath project. It outlines the eligible direct costs including staff costs, travel costs, equipment, printing and other costs. The total eligible direct costs are €1,069,965 with indirect costs of €74,897.55. The project finance includes a Tempus grant of €1,030,376.30 which cannot exceed 90% of costs, and required co-financing of €114,486.26 which must be at least 10% of costs. The document also provides details on equipment purchases, staff costs, travel costs, and ineligible expenses.
GST applies to tour operators and travel agents as follows:
1. Tour operators pay 5% GST on the gross amount charged to customers for package tours. They cannot claim input tax credit except for GST paid on services procured from other tour operators.
2. For inbound tours operated on a principal basis within India, tour operators pay 5% GST without ITC. For inbound tours operated on a commission basis, the rate is 18% without ITC.
3. For outbound tours, if the tour operator receives commission they pay 18% GST, and if operating on a principal basis the place of supply rules determine the tax treatment.
Growth presentation on basics of tds undergrowthsv
The document provides an overview of taxation deducted at source (TDS) under Indian income tax laws. It discusses key sections related to TDS such as Section 192 on TDS for salaries, Section 194C on TDS for payments to contractors, Section 194I on TDS for rent payments, and Section 195 on TDS for payments to non-residents. It also covers important points about TDS rates, payment due dates, certificates to be issued, and quarterly statement filings. The document aims to help stakeholders understand their TDS obligations and ensure accuracy in deducting and reporting TDS.
The document provides an overview of contractual obligations and reporting requirements for projects funded by the ENPI CBC Mediterranean Sea Basin Programme 2007-2013. It discusses the key elements that must be included in interim and final reports, including a narrative of activities and financial reports. Projects must submit a six-month monitoring report if an interim report is not ready. The presentation emphasizes complying with all legal and contractual terms to ensure project success.
The document outlines DMI Housing Finance Private Limited's Fair Practices Code in 3 sentences:
The Fair Practices Code establishes guidelines for DMI Housing Finance to ensure fair and transparent treatment of customers regarding loan applications, marketing and sales practices, privacy and data sharing, and complaint resolution. It aims to promote good practices, transparency, and cordial relationships with customers. The Code applies to all products and services offered by DMI Housing Finance and is reviewed annually by the Board of Directors for compliance.
The document is a report from the Indian Association of Tour Operators summarizing the key impacts of the Indian Union Budget 2017-18 and recent changes to service tax regulations for the tourism industry. Some of the key points covered include an increase in the effective service tax rate for tour operators from 4.5% to 9% due to a reduction in the abatement percentage. There is also a discussion of the potential impacts of the upcoming Goods and Services Tax on the tourism sector, including concerns around higher tax burdens compared to foreign competitors and availability of tax credits under the new system.
Here are the key points regarding the 1% EWT on purchases of corn:
- Corn is considered an agricultural product.
- The 1% EWT applies to the gross payment made by the buyer/withholding agent to the seller for the purchase of corn.
- Let's say the gross payment made for a purchase of corn is Php100,000.
- To compute the EWT, we take 1% of the gross payment:
1% of Php100,000 is 0.01 x Php100,000 = Php1,000
- So the amount of EWT to withhold from the seller on the Php100,000 purchase of corn is Php
The document summarizes an Erasmus+ start up seminar held in Birmingham on September 10, 2015. The seminar provided information on managing Erasmus+ Key Action 3 grants, including an overview of the grant agreement and annexes, eligible costs and amendments, monitoring requirements, reporting procedures and available IT tools. Presenters also discussed disseminating project results and additional support available through networks like Eurodesk and transnational cooperation activities. The goal was to help attendees understand the grant management process and requirements to successfully implement their Erasmus+ projects.
The contract is between VT Systems Participações Ltda as the client and BLUMAR BRAZIL NUTS RIO TURISMO LTDA as the service provider. The service provider will intermediate hotel services for an event in Rio de Janeiro from April 9-12, 2013. The service provider will receive total payment of R$8,484 for booking two apartments. The contract outlines obligations for both parties, including cancellation policies and payment terms. Failure to meet obligations could result in penalties or contract termination.
This document discusses factoring and forfaiting. It defines factoring as the purchase of a company's accounts receivables by a factoring company, which provides financing, debt collection services, and protects against bad debts. Forfaiting is described as a form of export financing where the exporter forfeits rights to future receivables to the forfaiter in exchange for upfront financing. The document outlines the key parties and processes involved in factoring and forfaiting transactions and compares the differences between the two financial services.
EU spends 5 MIO EUR for media campaign in Turkey Thierry Debels
The contractor will assist the EU to implement the EU Delegation to Turkey's communication support program with the purpose of increasing the public's knowledge and understanding of the EU during the accession negotiations and explaining the implications of EU accession in Turkey.
The Contractor will assist in the development and implementation of EU-related communication activities in
Turkey, including inter alia: media campaigns, events, press trips, web-based publications and audio-visual
materials, management of the Delegation's websites, databases and social media, media monitoring and
analysis, social research such as opinion polls, etc.
Best Places to Stay in New Brunswick, Canada.Mahogany Manor
New Brunswick, a picturesque province in eastern Canada, offers a plethora of unique and charming places to stay for every kind of traveler. From the historic allure of Fredericton and the vibrant culture of Saint John to the natural beauty of Fundy National Park and the serene coastal towns like St. Andrews by-the-Sea, there's something for everyone. Whether you prefer luxury resorts, cozy inns, rustic lodges, or budget-friendly options, the best places to stay in New Brunswick ensure a memorable stay, allowing you to fully immerse yourself in the province's rich history, stunning landscapes, and warm hospitality.
https://www.mmanor.ca/blog/best-5-bed-and-breakfast-new-brunswick-canada
Assessing the Influence of Transportation on the Tourism Industry in Nigeriagsochially
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The methodology involves the distribution of a structured questionnaire, ensuring a representative sample and facilitating a comprehensive analysis of the gathered data.
Key findings include the nuanced perceptions of transportation infrastructure adequacy, safety and security concerns, financial influences on travel decisions, and the cultural and ecological impacts of transportation choices. These findings culminate in a comprehensive set of recommendations for policymakers and practitioners in the Nigerian tourism industry. The findings contribute to the existing literature by providing actionable insights for policymakers, stakeholders, and researchers in the Nigerian tourism sector.
The recommendations encompass gender-sensitive planning, infrastructure enhancements, safety measures, and strategic interventions to address financial constraints, ensuring a holistic and sustainable development of the tourism industry in Nigeria.
Author: Imafidon Osademwingie Martins
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You can easily change/correct a name on your flight ticket under the American Airlines name change policy. The airline provides multiple online and offline modes to place a name change request. To learn more about how to change a name on American Airlines ticket, you can directly approach the airline’s customer support. Moreover, you can connect with a flight expert at +1-866-738-0741 for quick assistance.
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How To Change Your Name On American Airlines Aadvantage.pptx
The travel contract
1. Legal aspects
of tour
operation
472/2017. Gov. Decree about the travel contract relative to travel
services, in special regard to travel packages and linked travel
arrangement
Refreshed in September 2019
1
2. • 472/2017 Gov Decree
• 213/1996 Gov Decree amended by the
473/2017 Gov. Decree
2019 szept 2
3. New
regulation in
the EU
Directive 2015/2302 of the European Parliament
and of the Council (25/11/2015) on package
travel and linked travel arrangements,
• Member States had to adapt and publish the new
national regulations, by 1 January 2018
• The new rules came in to force on 1 July 2018 in
Hungary
• Common name of this regulation in Europe:
• Package regulation
2019 szept 3
4. What is
regulated by
this decree?
• The requirements of the contract set between
the seller and the buyer (the organiser/trader
and the traveller).
• The range, types and quantity of information,
what must be provided to the customer .
• The timing of information provision .
• The terms and conditions of the contractual
relationship.
2019 szept 4
5. The legal conditions of contractual relationship between the
consumer/customer and the seller are special in the travel industry
• The reasons:
• The travel product is intangible at the moment of the purchase.
• The quality control is the consumption itself.
• Just the information provided by the sellers represent the products at the
moment of the purchase:
• The range, type, quality of information must not depend on the sellers.
5
2019 szept
7. What is the
travel contract?
2019 szept 7
• Travel contract means the agreement linking the
consumer to the organiser or to the retailer, or to
both
• organiser means a trader who
• combines and sells or offers travel
services (packages, linked travel
arrangements), either directly or
through another trader or together with
another trader, or
• transmits the traveller's data to another
trader
• retailer means a trader other than the
organiser who sells or offers for sale travel
services combined by an organiser and signes
contracts on behalf of the organiser
8. The form of the
contract
2019 szept 8
• The travel contract must be prepared in written
form and must be provided to the customer (!) on
paper or durable medium*
*Any instruments which allow the recipient to store the
information (adreessed to him/her) in an unchangeable format.
The information, when stored, must be accessible for as long as
it is relevant to the recipient in order to protect his or her
interests stemming from their relationship with the provider of
the information.
9. Necessity of
travel contract
• Travel contract must be signed every time
when any kind of travel products are sold,
BUT
• There are special conditions for selling
packages
2019 szept 9
10. What is
package travel
contract ?
• It is a contract on the package as a whole or,
if the package is provided under separate
contracts, all contracts covering travel services
included in the package.
2019 szept 10
11. Out of scope of
the package
travel contract
regulation
• Package travel shorter than 24 hours, except of
including one overnight accommodation.
• Occasionnaly created and sold non-profit
based packages.
• Business travel.
• If only one type of services are combined with
another service:
• representing less than 25 % of the value of
the total price and is not a significant part
of the service;
• it is selected after the start of the journey.
2019 szept 11
12. Content of the
travel contract
• The organiser (the retailer) shall
communicate all changes to the pre-
contractual information to the traveller in a
clear, comprehensible and prominent manner
before the conclusion of the package travel
contract.
2019 szept 12
13. Binding requirements of the
package travel contract
- related to the parties;
- related to the financial protection;
- related to the product (package);
- related to the contractual relationship;
- other issues.
2019 szept 13
14. Pre-contractual information
related to the parties
• Identification data of the
parties:
• Seller (organiser, retailer):
• name/address/phone
number/email/fax,
registration number.
• the role of the seller
in the sales process:
(retailer or organiser.
• Traveller:
• name/address/e-mail
address.
14
2019 szept
15. Pre-contractual information
related to financial protection
• The type and the
provider(s) of pecuniary
security.
• The name of the
insurance company
providing the
incolvency protection
(if any).
2019 szept 15
16. Pre-contractual information
related to the travel package
• Characteristics of the
elements of the package.
• Price.
• Payment.
• Minimum number of
participants.
• Passport, visa.
• Travel insurance(s).
2019 szept 16
17. Characteristics of the elements
• the travel destination(s), itinerary and periods
of stay, with dates and, where accommodation
is included, the number of nights included;
• the means, characteristics and categories of
transport,
• the points, dates and time of departure and
return,
• the duration and places of intermediate stops
and transport connections.
Where the exact time is not yet
determined, the organiser (the retailer) shall
inform the traveller of the approximate time of
departure and return;
2019 szept 17
18. Characteristics of the elements to be mentioned in
the travel contract– cont’
• the location, main features and, where
applicable, tourist category of the
accommodation under the rules of the country
of destination;
• the meal plan;
• visits, excursion(s) or other services included in the
total price;
18
2019 szept
19. Characteristics of the elements to be mentioned in
the travel contract – cont’
• where any of the travel services will be
provided to the traveller as part of a group the
approximate size of the group;
• where the travel service is provided in a
foreign language, the language in which those
services will be carried out;
• whether the trip or holiday is generally
suitable for persons with reduced mobility
and, upon the traveller's request, precise
information on the suitability.
2019 szept 19
20. The price to be mentioned in the travel contract
• The total price of the package inclusive of
taxes and all additional fees, charges and other
costs ( where those costs cannot reasonably be
calculated in advance, an indication of the type
of additional costs).
2019 szept 20
21. Payment regulation - to be mentioned in the travel
contract
• Advance/Dawn payment: can not be more
than maximum of 40 % of the total price of the
services (can be more if the organiser has to
pay more to the service provider in advance).
• Remainder: maximum 30 days prior to the
departure.
2019 szept 21
22. Minimum number of participants - to be mentioned
in the travel contract
• The minimum number of participiants needed
for running the tour (and the time-limit for the
possible cancellation if this number is not
reached).
2019 szept 22
23. Passport, visa, health information - to be mentioned
in the travel contract
• General information of passport and visa
requirements which apply for the
Hungarian citizens and health formalities
required for the travel and the stay.
2019 szept 23
24. Insurance(s)’ information - to be mentioned in the
travel contract
• Information on traveller insurance(s): whether
they are inculded or not:
• luggage, sickness and injury insurance;
• cancellation insurance.
2019 szept 24
25. Pre-contractual information
related to contractual relationship
• The right to change
• The right of changes in the
price and the method of
calculation that change.
• Termination.
• The rights and liabilities of
the parties:
• faulty performance
• complaints
• price reduction
• compensation
2019 szept 25
26. Contract changes – basic regulation
• The contract can not be changed by the
organiser unilaterally, only if the contract
specifies that right:
• the organiser may change minor parts without
compensating the traveller;
• the organiser must inform the traveller in a
clear, comprehensible and prominent
manner about the change(s).
2019 szept 26
27. Price change related regulations
• Prices may be increased only if the contract
reserves that right. But if the organiser has the
right to increase the price, the traveller is entitled
to price reduction as well
• The package travel contract shall state how price
revisions are calculated.
• In case of price cut, the organiser has the
right to deduct actual administrative
expenses from the refund. On the traveller's
request, the organiser shall provide proof of
those administrative expenses.
2019 szept 27
28. Price change related regulations – cont’
• Price revisions are to be made solely to allow for
variations in:
• transportation costs (including the cost of
fuel);
• dues, taxes or fees chargeable for services in
contract – such as landing taxes or
embarkation/disembarkation fees at ports and
airports;
• the exchange rates (ROE) applied to the
product.
2019 szept 28
29. Price change related regulations– cont’
• Organiser/seller must inform the traveller about
the change in the prices latest 20 days prior to
the day of departure.
• The change in prices must be well proportioned.
• Information must be provided on
• the calculation method of the price increase
• the reasons.
• The traveller may accept or terminate:
• if accepts – new amendment is needed;
• if terminates:
• change > 8% - no termination fee;
• change < 8% - termination fee.
2019 szept 29
30. Termination related regulations
Termination by the traveller
• Traveller may terminate any time
• With paying termination fee to the organiser
• standard or calculated termination fee.
• Without paying termination fee to the
organiser:
• if the destination is not recommended by
the Ministry of Foreign Affairs;
• if the organiser had to change the contract
significantly :
• price increase is higher than 8%;
• can not provide significant part of the
package.
2019 szept 32
31. Termination related regulations
Termination by the organiser
• Without compensation – just full refund:
• referring to external situation ( e.g. the
Ministry of Foreign Affairs does not
recommend the destination, force, exceptional
unavoidable ciscumstances).
• Same or higher quality substituting
services to the travellers.
• OR : full refund.
• If the substituting service is less expensive
than the original one, the traveller is
entitled to get the difference back.
2019 szept 33
32. Termination related regulations
Termination by the organiser – cont’
• Without compensation – just full refund – cont’:
• in lack of the minimum number of applicants
required:
• 20 days prior to departure if the package is
longer than 6 days;
• 7 days prior to departure if the lengths of
the package is between 2-6 days;
• 24 hours before starting the package if it is
shorter than 2 days;
• In case of certain circumstandes just before
the package starts.
2019 szept 34
33. Termination related regulations
Termination by the organiser - cont’
• With compensation - and full refund:
• If faulty performance of a service affects the
performance of the whole package and the
organiser has failed to remedy the situation
within a reasonable period that had been set
by the traveller, the traveller may terminate
the package travel contract without paying a
termination and should get compensation for
damages.
2019 szept 35
34. The performance of package travel contract
• The organiser is responsible for the
performance of the travel services included in
the package travel contract, irrespective of
whether those services are to be performed by
the organiser or by other travel service providers.
• The traveller shall inform the organiser or the
retailer without delay, if there is any violation of
the contract or parts of the contracts realised.
2019 szept 36
35. The performance of package travel contract
– while an route – cont’
• Where an important part of the travel services
cannot be provided as agreed in the package
travel contract, the organiser shall offer, at no extra
cost to the traveller, suitable alternative
arrangements of equivalent or higher quality, for
the continuation of the package:
• in case of lower quality: appropriate price
reduction;
• the traveller may reject the proposed
alternative arrangements only if they are
not comparable to what was agreed in the
contract or the price reduction granted is
inadequate.
2019 szept 38
36. The performance of package travel contract
- while en route – cont’
• Where faulty performance of a service affects the
performance of the whole package and the
organiser has failed to remedy it within a
reasonable period set by the traveller, the traveller
may terminate the package travel contract without
paying a termination fee and is entitled to get
price reduction and/or compensation for
damages.
• If the package includes the carriage of
passengers, the organiser shall also provide
repatriation of the traveller with equivalent
transport without delay and at no extra cost to
the traveller.
2019 szept 39
37. The performance of package travel contract
– while en route – cont’
• If the organizer can not ensure the return the
travellers because of unavoidable and
extraordinary circumstances, shall bear the cost
of necessary accommodation, if possible of
equivalent category, for a maximum of 3 nights.
• There is no limit in these extra nights for
people with reduced mobility and any person
accompanying them, pregnant women and
unaccompanied minors, as well as persons
in need of specific medical assistance,
2019 szept 40
38. Rights to complaint
• The traveller should complaint immediately:
• the organiser should take actions in an
acceptable period of time, OR the traveller has
the right to do that.
• If the number of travellers getting same services in
the same time, on the same route reaches 15 the
organiser shell provide a licenced guide as tour
leader.
2019 szept 41
39. Price reduction and compensation related regulations
The organiser is liable for damages caused by breaching
the travel contract.
• The traveller is entitled to an appropriate price
reduction for lack of conformity, unless the organiser
proves that it is attributable to the traveller.
• The traveller shall not be entitled to compensation for
damages if the organiser proves that the lack of
conformity is:
• attributable to the traveller;
• attributable to a third party unconnected with
the provision of the travel services;
• due to unavoidable and extraordinary circumstances.
2019 szept 42
40. Price reduction and compensation related regulations
– cont’
• The compensation shall be calculated and paid
by the Civil Law. (Max 300 %)
2019 szept 43
43. Documents
• The organiser must provide all documents,
insurance policies, receipts, detailed
information in acceptable time prior to the
departure
2019 szept 46
44. Contact person
• The name, address, phone number and e-mail
address of the local contact at the destination
2019 szept 47
45. Click trough packages
• The trader(s) to whom the traveller’s data were
transmitted, has to inform the transmitter, that
the contract with the traveller resulting a travel
package had been concluded and has to detail
the services .
2019 szept 48