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The Transformation
of a Hidden Industry:
Freelance Translators
and the Social Web
Marie-Luise Groß
Center for Translation Studies,
University of Vienna
Translator Studies?
•

New interdisciplinary sub-field of Translation Studies

•

Focussing on translators, not translations

•

Name coined by Andrew Chesterman (2009)

•

Still few researchers, but growing steadily

Translator Studies
Cultural
ideologies,
ethics, history

Cognitive
mental processes,
emotions, attitudes

Sociological
networks,
institutions, status,
workplace processes

My previous research:
The impact of the Social
Web on freelance
translators‘ social networks
(Methods: Qualitative
SNA, workplace
observation, interviews)
Are Translators
Entrepreneurs?
•

80% work freelance

•

Members of the “Freie Berufe” (liberal professions):
highly-qualified, creative individuals with strong
professional ethics and social norms

•

Flexible and hard-working, risk-taking, accountable
(Howorth/Tempest/Coupland 2005)

•

Alert to opportunities (Kirzner 1979)

•

Found a business (Gartner 1989)

„rather than search
ing for one generalis
able
definition of the entr
epreneur [researche
rs]
should focus on a re
levant aspect of wh
at
entrepreneurs do.“
(Howorth/Tempest/
Coupland 2005, p
.38)
Starting up
as a Translator
3. Running Business
•
•
•

Tasks: Become trusted advisor of clients, build professional network
Resources: Emotional and practical support, production networks
Key stakeholders: Other translators, translation agencies, clients,
professional associations

2. Firm Birth
•

Tasks: Create legal identity, find clients and suppliers

•

Resources: Emotional and practical support, experience

•

Key stakeholders: Experienced translators, translation agencies,
clients, professional associations

1. Nascent Entrepreneur
•

Tasks: Write business plan, decide on portfolio

•

Resources: Emotional support, information

•

Key stakeholders: Family, friends, former co-students and
experienced translators.

0. Graduation
Promoting Factors
•

Social capital from private and professional relations

•

Mutual support among professional translators, both
emotional and practical

•

Experienced translators, supporting newcomers with
advice and work

•

Professional associations, providing networking
opportunities, education and support

•

(Regular) clients, appreciating translators‘ work – which
allows sense-making and increases job satisfaction
Hindering Factors
•

Lack of knowledge about starting a business

•

“Freelancing is not a real job...“

•

Lack of information about the market and the profession

•

Low self-esteem, stereotypes and urban legends of bad
income situation and robot-replacement in the near future

•

Insecurity about prerequisites and qualifications needed

•

Newcomers cannot assess the value of their work

•

Language Services Providers foster price competition among
translators, leading to increased price deterioration
What about...

Internet-enabled
Entrepreneurship?
Participants of my study reported negative effects:
•

Agencies dominate online marketplaces

•

Artificially enforced price competition

•

Unexperienced translators and laymen work at very low rates,
which leads to Akerlofs “market for lemons“

•

Nascent translators turn to online-marketplaces, because of a
perceived lower market threshold

•

Traditional apprenticeship is inhibited.

•

The translation practice, which is based on strong honor
codices and unwritten rules, might fall apart.

•

No internet-based business models
Future Research
Research Questions:
•

Why do “nascent professional translators“ turn to either
professional associations and personal relationships or to
online-communities and marketplaces?

•

How does this choice affect their start into the industry?

•

How does this choice effect social norms and business ethics of
the translation practice?

Mixed-method Research Design:
•

Story-telling

•

Social Network Analysis methods

“E-lancer“?
“Entrepreneur 2.0“?
Thank you for your attention :-).
Questions?

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The transformation of a hidden industry: freelance translators and the social web

  • 1. The Transformation of a Hidden Industry: Freelance Translators and the Social Web Marie-Luise Groß Center for Translation Studies, University of Vienna
  • 2. Translator Studies? • New interdisciplinary sub-field of Translation Studies • Focussing on translators, not translations • Name coined by Andrew Chesterman (2009) • Still few researchers, but growing steadily Translator Studies Cultural ideologies, ethics, history Cognitive mental processes, emotions, attitudes Sociological networks, institutions, status, workplace processes My previous research: The impact of the Social Web on freelance translators‘ social networks (Methods: Qualitative SNA, workplace observation, interviews)
  • 3. Are Translators Entrepreneurs? • 80% work freelance • Members of the “Freie Berufe” (liberal professions): highly-qualified, creative individuals with strong professional ethics and social norms • Flexible and hard-working, risk-taking, accountable (Howorth/Tempest/Coupland 2005) • Alert to opportunities (Kirzner 1979) • Found a business (Gartner 1989) „rather than search ing for one generalis able definition of the entr epreneur [researche rs] should focus on a re levant aspect of wh at entrepreneurs do.“ (Howorth/Tempest/ Coupland 2005, p .38)
  • 4. Starting up as a Translator 3. Running Business • • • Tasks: Become trusted advisor of clients, build professional network Resources: Emotional and practical support, production networks Key stakeholders: Other translators, translation agencies, clients, professional associations 2. Firm Birth • Tasks: Create legal identity, find clients and suppliers • Resources: Emotional and practical support, experience • Key stakeholders: Experienced translators, translation agencies, clients, professional associations 1. Nascent Entrepreneur • Tasks: Write business plan, decide on portfolio • Resources: Emotional support, information • Key stakeholders: Family, friends, former co-students and experienced translators. 0. Graduation
  • 5. Promoting Factors • Social capital from private and professional relations • Mutual support among professional translators, both emotional and practical • Experienced translators, supporting newcomers with advice and work • Professional associations, providing networking opportunities, education and support • (Regular) clients, appreciating translators‘ work – which allows sense-making and increases job satisfaction
  • 6. Hindering Factors • Lack of knowledge about starting a business • “Freelancing is not a real job...“ • Lack of information about the market and the profession • Low self-esteem, stereotypes and urban legends of bad income situation and robot-replacement in the near future • Insecurity about prerequisites and qualifications needed • Newcomers cannot assess the value of their work • Language Services Providers foster price competition among translators, leading to increased price deterioration
  • 7. What about... Internet-enabled Entrepreneurship? Participants of my study reported negative effects: • Agencies dominate online marketplaces • Artificially enforced price competition • Unexperienced translators and laymen work at very low rates, which leads to Akerlofs “market for lemons“ • Nascent translators turn to online-marketplaces, because of a perceived lower market threshold • Traditional apprenticeship is inhibited. • The translation practice, which is based on strong honor codices and unwritten rules, might fall apart. • No internet-based business models
  • 8. Future Research Research Questions: • Why do “nascent professional translators“ turn to either professional associations and personal relationships or to online-communities and marketplaces? • How does this choice affect their start into the industry? • How does this choice effect social norms and business ethics of the translation practice? Mixed-method Research Design: • Story-telling • Social Network Analysis methods “E-lancer“? “Entrepreneur 2.0“?
  • 9. Thank you for your attention :-). Questions?