Marie-Luise Gross is a translator from Germany working at the University of Vienna. She documents the growing translation industry market value but notes prices are falling 30% since 1995 and commoditization threatens the industry. She proposes creating an online marketplace to connect translators and clients in a way that commits to fair prices, builds trust, fosters long-term partnerships, and exchanges knowledge to address this "lemons problem" of information asymmetry and quality uncertainty in the translation market.