SlideShare a Scribd company logo
1 of 23
The State of Recruitment
in Social Care
September 2017
Amanda Marques & Dave Beesley
Agenda
• Six key features of State of Recruitment in
Social Care
• Eight strategies to deal with them
Skills Shortages
• “RoyalAcademy of Engineering suggests we will need more than a million new engineers and technicians
by 2020”
• “One million more construction jobs over the next five years - Federation of Master Builders”
• Figures from the Office of National Statistics indicate there are currently 767,000 job vacancies across the
UK, a growing number in the last 12 months!
• “1,000,000 new workers required for SocialCare by 2025”
• Last year – there was an estimated shortage of 84,320 care workers, meaning around one in every 20 care
roles remained vacant.
Brexit
• Better or worse?
• EU migrants fill an estimated 6% of jobs in the Social Care sector in
England, which equates to around 84,000 roles
• One in 10 of England’s care workforce are from Europe, and 90% of
these EU migrants don’t have British citizenship
Technology & Social Media
Recruitment Process: The
Fundamentals
• Understand generational differences in
attraction
• Using values-based assessment
• Engagement and assessment within process
Staff Turnover
• People are going to leave!
• How you deal with it is what can
make a difference
Perception of Care as a Career
• Dealing with the Misconceptions
NHS
• Pay enhancements to reward out-of-hours, shift and overtime
working
• Better career and salary progression, based on the application of
knowledge and skills
• Automatic membership of the NHS Pension Scheme
State of Recruitment in Social
Care
• Not enough people
• Technology and its constant change
• Quality of recruitment & assessment
• Retention challenges
• Dealing with perceptions
• The NHS
Strategies
• Broadening the Funnel
• Employer Branding
• Application Process & Engagement
• Technology & Social Media
• Talent Pools
• Values-Based Recruitment
• Onboarding & Retention
• Nursing
Broadening the Funnel
• Young People / Millennials
• Older People
• Men in Care
Employer Branding
• What is so great about
you?
• Dealing with the
perception problem
• Its always about the
money
Application process & applicant
engagement
Clean & slick
• Engaging & user
friendly
• Sell your message
• Use videos and imagery
• Device responsive
Regular
communications
• Direct contact
• Feedback
• Multiple touchpoints
Education and training
for Managers
• Candidate = more important than ever
• Positive experience, regardless
• Candidates talk!
Technology & Social Media
• Younger audiences
• Engaging with communities
• What the future holds
Talent Pools
• Technology
• Forward planning
• Simple communication
Values-Based Recruitment
• “Recruit for will, train for skill”
• Be consistent
• Know what good looks like
Onboarding & Retention
• Cost of getting in wrong
• Pre-employment challenges
• You as much as them
• Retention interviews
Nursing
• Skills shortage
• Knowing their worth
• All of the above
Summary
• Broadening the Funnel
• Employer Brand
• Application Process and Engagement
• Technology & Social Media
• Talent Pools
• Values Based Organisations
• On-boarding & Retention
• Nurses
Questions?

More Related Content

Similar to The State of Recruitment in Social Care

NHS and Liverpool structures, priorities and commissioning workshop
NHS and Liverpool structures, priorities and commissioning workshopNHS and Liverpool structures, priorities and commissioning workshop
NHS and Liverpool structures, priorities and commissioning workshopInnovation Agency
 
Local Initiatives to promote apprenticeships in Leeds and Manchester, UK
Local Initiatives to promote apprenticeships in Leeds and Manchester, UKLocal Initiatives to promote apprenticeships in Leeds and Manchester, UK
Local Initiatives to promote apprenticeships in Leeds and Manchester, UKOECD CFE
 
Planning the future workforce - social workforce apprenticeships
Planning the future workforce - social workforce apprenticeshipsPlanning the future workforce - social workforce apprenticeships
Planning the future workforce - social workforce apprenticeshipsC4WI
 
Acting on skills locally: Building a skills strategy for leeds city region
Acting on skills locally: Building a  skills strategy for  leeds city regionActing on skills locally: Building a  skills strategy for  leeds city region
Acting on skills locally: Building a skills strategy for leeds city regionOECD CFE
 
Jens Sibbersen - Combatting poverty through an Active Labour Market Policy
Jens Sibbersen - Combatting poverty through an Active Labour Market PolicyJens Sibbersen - Combatting poverty through an Active Labour Market Policy
Jens Sibbersen - Combatting poverty through an Active Labour Market PolicyOECD CFE
 
Think Tank: an NHS workforce for the future
Think Tank: an NHS workforce for the futureThink Tank: an NHS workforce for the future
Think Tank: an NHS workforce for the futureInnovation Agency
 
Presentation by Pauline Tambling
Presentation by Pauline TamblingPresentation by Pauline Tambling
Presentation by Pauline TamblingCentres-EU
 
Presentation pauline tambling
Presentation pauline tamblingPresentation pauline tambling
Presentation pauline tamblingCentres-EU
 
Meaningful career learning - June 2015
Meaningful career learning - June 2015Meaningful career learning - June 2015
Meaningful career learning - June 2015Deirdre Hughes
 
DWP supplier event 23 May 2014 National Employer Service Team Sunita Singal a...
DWP supplier event 23 May 2014 National Employer Service Team Sunita Singal a...DWP supplier event 23 May 2014 National Employer Service Team Sunita Singal a...
DWP supplier event 23 May 2014 National Employer Service Team Sunita Singal a...Department for Work and Pensions
 
Kelly Bradely 'TIDEWAY Women in Projects Embracing Equity Conference'
Kelly Bradely 'TIDEWAY Women in Projects Embracing Equity Conference'Kelly Bradely 'TIDEWAY Women in Projects Embracing Equity Conference'
Kelly Bradely 'TIDEWAY Women in Projects Embracing Equity Conference'PMIUKChapter
 
Knowledge and Information in an age of disruptive change
Knowledge and Information in an age of disruptive changeKnowledge and Information in an age of disruptive change
Knowledge and Information in an age of disruptive changeNicholas Poole
 
Dr. Craig J. Lenz - School of Osteopathic Med
Dr. Craig J. Lenz - School of Osteopathic MedDr. Craig J. Lenz - School of Osteopathic Med
Dr. Craig J. Lenz - School of Osteopathic MedSamantha Haas
 
Lancashire Digital Skills Partnership: the first local Digital Skills Partner...
Lancashire Digital Skills Partnership: the first local Digital Skills Partner...Lancashire Digital Skills Partnership: the first local Digital Skills Partner...
Lancashire Digital Skills Partnership: the first local Digital Skills Partner...Jisc
 
Parallel Session: Many Voices, One Vision: The 2020 Workforce Vision
Parallel Session: Many Voices, One Vision: The 2020 Workforce VisionParallel Session: Many Voices, One Vision: The 2020 Workforce Vision
Parallel Session: Many Voices, One Vision: The 2020 Workforce VisionNHSScotlandEvent2013
 

Similar to The State of Recruitment in Social Care (20)

ONS Economic Forum
ONS Economic ForumONS Economic Forum
ONS Economic Forum
 
NHS and Liverpool structures, priorities and commissioning workshop
NHS and Liverpool structures, priorities and commissioning workshopNHS and Liverpool structures, priorities and commissioning workshop
NHS and Liverpool structures, priorities and commissioning workshop
 
Local Initiatives to promote apprenticeships in Leeds and Manchester, UK
Local Initiatives to promote apprenticeships in Leeds and Manchester, UKLocal Initiatives to promote apprenticeships in Leeds and Manchester, UK
Local Initiatives to promote apprenticeships in Leeds and Manchester, UK
 
Planning the future workforce - social workforce apprenticeships
Planning the future workforce - social workforce apprenticeshipsPlanning the future workforce - social workforce apprenticeships
Planning the future workforce - social workforce apprenticeships
 
Acting on skills locally: Building a skills strategy for leeds city region
Acting on skills locally: Building a  skills strategy for  leeds city regionActing on skills locally: Building a  skills strategy for  leeds city region
Acting on skills locally: Building a skills strategy for leeds city region
 
Jens Sibbersen - Combatting poverty through an Active Labour Market Policy
Jens Sibbersen - Combatting poverty through an Active Labour Market PolicyJens Sibbersen - Combatting poverty through an Active Labour Market Policy
Jens Sibbersen - Combatting poverty through an Active Labour Market Policy
 
Think Tank: an NHS workforce for the future
Think Tank: an NHS workforce for the futureThink Tank: an NHS workforce for the future
Think Tank: an NHS workforce for the future
 
UCAS Presentation - Clare Marchant ARC 2017
UCAS Presentation - Clare Marchant ARC 2017UCAS Presentation - Clare Marchant ARC 2017
UCAS Presentation - Clare Marchant ARC 2017
 
Presentation by Pauline Tambling
Presentation by Pauline TamblingPresentation by Pauline Tambling
Presentation by Pauline Tambling
 
Presentation pauline tambling
Presentation pauline tamblingPresentation pauline tambling
Presentation pauline tambling
 
The reality of an integrated digital care record
The reality of an integrated digital care recordThe reality of an integrated digital care record
The reality of an integrated digital care record
 
Meaningful career learning - June 2015
Meaningful career learning - June 2015Meaningful career learning - June 2015
Meaningful career learning - June 2015
 
DWP supplier event 23 May 2014 National Employer Service Team Sunita Singal a...
DWP supplier event 23 May 2014 National Employer Service Team Sunita Singal a...DWP supplier event 23 May 2014 National Employer Service Team Sunita Singal a...
DWP supplier event 23 May 2014 National Employer Service Team Sunita Singal a...
 
Kelly Bradely 'TIDEWAY Women in Projects Embracing Equity Conference'
Kelly Bradely 'TIDEWAY Women in Projects Embracing Equity Conference'Kelly Bradely 'TIDEWAY Women in Projects Embracing Equity Conference'
Kelly Bradely 'TIDEWAY Women in Projects Embracing Equity Conference'
 
Knowledge and Information in an age of disruptive change
Knowledge and Information in an age of disruptive changeKnowledge and Information in an age of disruptive change
Knowledge and Information in an age of disruptive change
 
Dr. Craig J. Lenz - School of Osteopathic Med
Dr. Craig J. Lenz - School of Osteopathic MedDr. Craig J. Lenz - School of Osteopathic Med
Dr. Craig J. Lenz - School of Osteopathic Med
 
Lancashire Digital Skills Partnership: the first local Digital Skills Partner...
Lancashire Digital Skills Partnership: the first local Digital Skills Partner...Lancashire Digital Skills Partnership: the first local Digital Skills Partner...
Lancashire Digital Skills Partnership: the first local Digital Skills Partner...
 
Parallel Session: Many Voices, One Vision: The 2020 Workforce Vision
Parallel Session: Many Voices, One Vision: The 2020 Workforce VisionParallel Session: Many Voices, One Vision: The 2020 Workforce Vision
Parallel Session: Many Voices, One Vision: The 2020 Workforce Vision
 
Manthan- Building Skillsets
Manthan- Building SkillsetsManthan- Building Skillsets
Manthan- Building Skillsets
 
Indianteam
IndianteamIndianteam
Indianteam
 

Recently uploaded

Copy of Periodical - Employee Spotlight (8).pdf
Copy of Periodical - Employee Spotlight (8).pdfCopy of Periodical - Employee Spotlight (8).pdf
Copy of Periodical - Employee Spotlight (8).pdfmarketing659039
 
Intern Exit Interview Questions and Answers
Intern Exit Interview Questions and AnswersIntern Exit Interview Questions and Answers
Intern Exit Interview Questions and AnswersHireQuotient
 
Employee Roles & Responsibilities: Driving Organizational Success
Employee Roles & Responsibilities: Driving Organizational SuccessEmployee Roles & Responsibilities: Driving Organizational Success
Employee Roles & Responsibilities: Driving Organizational SuccessHireQuotient
 
Cleared Job Fair Handbook | May 2, 2024
Cleared Job Fair Handbook  |  May 2, 2024Cleared Job Fair Handbook  |  May 2, 2024
Cleared Job Fair Handbook | May 2, 2024ClearedJobs.Net
 
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...PayScale, Inc.
 
How Leading Companies Deliver Value with People Analytics
How Leading Companies Deliver Value with People AnalyticsHow Leading Companies Deliver Value with People Analytics
How Leading Companies Deliver Value with People AnalyticsDavid Green
 
Mastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership ManagementMastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership ManagementBoundless HQ
 
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 GurgaonCheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 GurgaonDelhi Call girls
 
Creative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersCreative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersHireQuotient
 
Austin Recruiter Network Meeting April 25, 2024
Austin Recruiter Network Meeting April 25, 2024Austin Recruiter Network Meeting April 25, 2024
Austin Recruiter Network Meeting April 25, 2024Dan Medlin
 
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...makika9823
 
Situational Questions for Team Leader Interviews in BPO with Sample Answers
Situational Questions for Team Leader Interviews in BPO with Sample AnswersSituational Questions for Team Leader Interviews in BPO with Sample Answers
Situational Questions for Team Leader Interviews in BPO with Sample AnswersHireQuotient
 
Advantages of Human Resource Management System
Advantages of Human Resource Management SystemAdvantages of Human Resource Management System
Advantages of Human Resource Management SystemHireQuotient
 
VIP Russian Call Girls in Indore Komal 💚😋 9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Komal 💚😋  9256729539 🚀 Indore EscortsVIP Russian Call Girls in Indore Komal 💚😋  9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Komal 💚😋 9256729539 🚀 Indore Escortsaditipandeya
 
Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.ShrayasiRoy
 
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝soniya singh
 
Ways to Make the Most of Temporary Part Time Jobs
Ways to Make the Most of Temporary Part Time JobsWays to Make the Most of Temporary Part Time Jobs
Ways to Make the Most of Temporary Part Time JobsSnapJob
 
Intern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfIntern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfmarketing659039
 

Recently uploaded (20)

Copy of Periodical - Employee Spotlight (8).pdf
Copy of Periodical - Employee Spotlight (8).pdfCopy of Periodical - Employee Spotlight (8).pdf
Copy of Periodical - Employee Spotlight (8).pdf
 
Intern Exit Interview Questions and Answers
Intern Exit Interview Questions and AnswersIntern Exit Interview Questions and Answers
Intern Exit Interview Questions and Answers
 
Employee Roles & Responsibilities: Driving Organizational Success
Employee Roles & Responsibilities: Driving Organizational SuccessEmployee Roles & Responsibilities: Driving Organizational Success
Employee Roles & Responsibilities: Driving Organizational Success
 
escort service sasti (*~Call Girls in Rajender Nagar Metro❤️9953056974
escort service sasti (*~Call Girls in Rajender Nagar Metro❤️9953056974escort service sasti (*~Call Girls in Rajender Nagar Metro❤️9953056974
escort service sasti (*~Call Girls in Rajender Nagar Metro❤️9953056974
 
Cleared Job Fair Handbook | May 2, 2024
Cleared Job Fair Handbook  |  May 2, 2024Cleared Job Fair Handbook  |  May 2, 2024
Cleared Job Fair Handbook | May 2, 2024
 
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
Webinar - Payscale Innovation Unleashed: New features and data evolving the c...
 
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
9953330565 Low Rate Call Girls In Vijay Nagar Delhi NCR
 
How Leading Companies Deliver Value with People Analytics
How Leading Companies Deliver Value with People AnalyticsHow Leading Companies Deliver Value with People Analytics
How Leading Companies Deliver Value with People Analytics
 
Mastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership ManagementMastering Vendor Selection and Partnership Management
Mastering Vendor Selection and Partnership Management
 
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 GurgaonCheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
Cheap Rate ➥8448380779 ▻Call Girls In Sector 29 Gurgaon
 
Creative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for RecruitersCreative Director vs. Design Director: Key Differences for Recruiters
Creative Director vs. Design Director: Key Differences for Recruiters
 
Austin Recruiter Network Meeting April 25, 2024
Austin Recruiter Network Meeting April 25, 2024Austin Recruiter Network Meeting April 25, 2024
Austin Recruiter Network Meeting April 25, 2024
 
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
Escorts in Lucknow 9548273370 WhatsApp visit your hotel or office Independent...
 
Situational Questions for Team Leader Interviews in BPO with Sample Answers
Situational Questions for Team Leader Interviews in BPO with Sample AnswersSituational Questions for Team Leader Interviews in BPO with Sample Answers
Situational Questions for Team Leader Interviews in BPO with Sample Answers
 
Advantages of Human Resource Management System
Advantages of Human Resource Management SystemAdvantages of Human Resource Management System
Advantages of Human Resource Management System
 
VIP Russian Call Girls in Indore Komal 💚😋 9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Komal 💚😋  9256729539 🚀 Indore EscortsVIP Russian Call Girls in Indore Komal 💚😋  9256729539 🚀 Indore Escorts
VIP Russian Call Girls in Indore Komal 💚😋 9256729539 🚀 Indore Escorts
 
Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.Employee Engagement Trend Analysis.pptx.
Employee Engagement Trend Analysis.pptx.
 
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
Model Call Girl in Keshav Puram Delhi reach out to us at 🔝8264348440🔝
 
Ways to Make the Most of Temporary Part Time Jobs
Ways to Make the Most of Temporary Part Time JobsWays to Make the Most of Temporary Part Time Jobs
Ways to Make the Most of Temporary Part Time Jobs
 
Intern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdfIntern Welcome LinkedIn Periodical (1).pdf
Intern Welcome LinkedIn Periodical (1).pdf
 

The State of Recruitment in Social Care

  • 1. The State of Recruitment in Social Care September 2017 Amanda Marques & Dave Beesley
  • 2.
  • 3. Agenda • Six key features of State of Recruitment in Social Care • Eight strategies to deal with them
  • 4. Skills Shortages • “RoyalAcademy of Engineering suggests we will need more than a million new engineers and technicians by 2020” • “One million more construction jobs over the next five years - Federation of Master Builders” • Figures from the Office of National Statistics indicate there are currently 767,000 job vacancies across the UK, a growing number in the last 12 months! • “1,000,000 new workers required for SocialCare by 2025” • Last year – there was an estimated shortage of 84,320 care workers, meaning around one in every 20 care roles remained vacant.
  • 5. Brexit • Better or worse? • EU migrants fill an estimated 6% of jobs in the Social Care sector in England, which equates to around 84,000 roles • One in 10 of England’s care workforce are from Europe, and 90% of these EU migrants don’t have British citizenship
  • 7. Recruitment Process: The Fundamentals • Understand generational differences in attraction • Using values-based assessment • Engagement and assessment within process
  • 8. Staff Turnover • People are going to leave! • How you deal with it is what can make a difference
  • 9. Perception of Care as a Career • Dealing with the Misconceptions
  • 10. NHS • Pay enhancements to reward out-of-hours, shift and overtime working • Better career and salary progression, based on the application of knowledge and skills • Automatic membership of the NHS Pension Scheme
  • 11. State of Recruitment in Social Care • Not enough people • Technology and its constant change • Quality of recruitment & assessment • Retention challenges • Dealing with perceptions • The NHS
  • 12. Strategies • Broadening the Funnel • Employer Branding • Application Process & Engagement • Technology & Social Media • Talent Pools • Values-Based Recruitment • Onboarding & Retention • Nursing
  • 13. Broadening the Funnel • Young People / Millennials • Older People • Men in Care
  • 14.
  • 15. Employer Branding • What is so great about you? • Dealing with the perception problem • Its always about the money
  • 16. Application process & applicant engagement Clean & slick • Engaging & user friendly • Sell your message • Use videos and imagery • Device responsive Regular communications • Direct contact • Feedback • Multiple touchpoints Education and training for Managers • Candidate = more important than ever • Positive experience, regardless • Candidates talk!
  • 17. Technology & Social Media • Younger audiences • Engaging with communities • What the future holds
  • 18. Talent Pools • Technology • Forward planning • Simple communication
  • 19. Values-Based Recruitment • “Recruit for will, train for skill” • Be consistent • Know what good looks like
  • 20. Onboarding & Retention • Cost of getting in wrong • Pre-employment challenges • You as much as them • Retention interviews
  • 21. Nursing • Skills shortage • Knowing their worth • All of the above
  • 22. Summary • Broadening the Funnel • Employer Brand • Application Process and Engagement • Technology & Social Media • Talent Pools • Values Based Organisations • On-boarding & Retention • Nurses