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THE PRICE OF
SOCIAL MEDIA
‘If you’re not paying for it; you
are the product’
WHAT IS SOCIAL MEDIA?
The term social media is difficult to define without sounding redundant, the
internet has always been social, from the days of social platforms like
MySpace, Aol, Yahoo Messenger, hi5. (Kaplan & Haenlein, 2010).
Perhaps the best way to describe what is currently referred as Social media,
is consumer-generated media. (Blackshaw & Nazzaro, 2004).
TOP SOCIAL MEDIA CHANNELS
USES OF SOCIAL MEDIA?
The use of Social media varies across respective users. Primarily it is used
to curate user generated content in a timely and immediate fashion.
Individuals use it to stay connected and keep up with their friends, families,
loved ones, mentors, favourite celebrities, ex-boyfriends, favourite brand etc.
(Golbeck, Grimes, & Rogers, 2010)
USES OF SOCIAL MEDIA?
Politicians use it to reach out to potential voters, raise campaign funds,
clarify statements, receive feedback etc. (Jaeger, Paquette, & Simmons, 2010)
Governments use it to spy on citizens, gain public feedback, track projects,
monitor policy reactions etc. (Bertot, Jaeger, & Hansen, 2012)
USES OF SOCIAL MEDIA?
Marketers use it to reach a new audience, learn about their customers, connect
with their audience and potential buyers. (Woodcock, Green, & Starkey, 2011)
Organizations use it to foster good customer relationships, project a likable
organizational image, answer customer questions, monitor customer feedback,
find new prospects, new staffs etc. (Muniz & O’Guinn, 2001)
REVENUE MODEL: HOW THEY EARN
MONEY?
Advertising revenue model: Facebook, YouTube
Subscription revenue model: NetFlix
Freemium strategy: Online Journals, Kindle
Transaction fee revenue model: Aliexpress, Ebay
Sales revenue model: Amazon
Affiliate revenue model: Amazon Affiliate Program
ADVERTISING REVENUE MODEL
Typically, you can make money by charging users for the services you provide.
You can also attract users by offering them something for free and selling
advertising to companies that want to reach those users.
This is the advertising revenue model. Facebook, Google, YouTube, Twitter are
based on this revenue model.
IS FACEBOOK REALLY FREE?
 Facebook recorded a revenue of $4 billion in the 2015 Q2, revenue from
advertisement represents $3.8 billion of its revenue.
They sell our personal data, time, engagement, behaviour and intellectual
property and they make $3.8 billion.
Ladies and gentlemen, we are the product and Facebook is the marketer.
PRIVACY AND DATA
The volume of personal data Google and Facebook has access to is "perhaps
the most difficult privacy [problem] in all of human history. (Tene, 2007).
Google merged its privacy policy across all its products. This will give
google more control over your privacy and your online behaviour (Lee,
2012).
Facebook and Snapchat recently updated their privacy policies to allow
them use your personal information as they see fit.
CONCLUSION
Granted, they want to use that information to target their ads and create better
products.
What happens when that data falls into the wrong hands?
How do we know the motives of whoever is holding our personal information?
Today it is adverts, tomorrow it could be an algorithm in a robot who knows your
every move, because it has studied your patterns for years.

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THE HIDDEN COST OF SOCIAL MEDIA

  • 1. THE PRICE OF SOCIAL MEDIA ‘If you’re not paying for it; you are the product’
  • 2. WHAT IS SOCIAL MEDIA? The term social media is difficult to define without sounding redundant, the internet has always been social, from the days of social platforms like MySpace, Aol, Yahoo Messenger, hi5. (Kaplan & Haenlein, 2010). Perhaps the best way to describe what is currently referred as Social media, is consumer-generated media. (Blackshaw & Nazzaro, 2004).
  • 3. TOP SOCIAL MEDIA CHANNELS
  • 4. USES OF SOCIAL MEDIA? The use of Social media varies across respective users. Primarily it is used to curate user generated content in a timely and immediate fashion. Individuals use it to stay connected and keep up with their friends, families, loved ones, mentors, favourite celebrities, ex-boyfriends, favourite brand etc. (Golbeck, Grimes, & Rogers, 2010)
  • 5. USES OF SOCIAL MEDIA? Politicians use it to reach out to potential voters, raise campaign funds, clarify statements, receive feedback etc. (Jaeger, Paquette, & Simmons, 2010) Governments use it to spy on citizens, gain public feedback, track projects, monitor policy reactions etc. (Bertot, Jaeger, & Hansen, 2012)
  • 6. USES OF SOCIAL MEDIA? Marketers use it to reach a new audience, learn about their customers, connect with their audience and potential buyers. (Woodcock, Green, & Starkey, 2011) Organizations use it to foster good customer relationships, project a likable organizational image, answer customer questions, monitor customer feedback, find new prospects, new staffs etc. (Muniz & O’Guinn, 2001)
  • 7. REVENUE MODEL: HOW THEY EARN MONEY? Advertising revenue model: Facebook, YouTube Subscription revenue model: NetFlix Freemium strategy: Online Journals, Kindle Transaction fee revenue model: Aliexpress, Ebay Sales revenue model: Amazon Affiliate revenue model: Amazon Affiliate Program
  • 8. ADVERTISING REVENUE MODEL Typically, you can make money by charging users for the services you provide. You can also attract users by offering them something for free and selling advertising to companies that want to reach those users. This is the advertising revenue model. Facebook, Google, YouTube, Twitter are based on this revenue model.
  • 9.
  • 10. IS FACEBOOK REALLY FREE?  Facebook recorded a revenue of $4 billion in the 2015 Q2, revenue from advertisement represents $3.8 billion of its revenue. They sell our personal data, time, engagement, behaviour and intellectual property and they make $3.8 billion. Ladies and gentlemen, we are the product and Facebook is the marketer.
  • 11. PRIVACY AND DATA The volume of personal data Google and Facebook has access to is "perhaps the most difficult privacy [problem] in all of human history. (Tene, 2007). Google merged its privacy policy across all its products. This will give google more control over your privacy and your online behaviour (Lee, 2012). Facebook and Snapchat recently updated their privacy policies to allow them use your personal information as they see fit.
  • 12. CONCLUSION Granted, they want to use that information to target their ads and create better products. What happens when that data falls into the wrong hands? How do we know the motives of whoever is holding our personal information? Today it is adverts, tomorrow it could be an algorithm in a robot who knows your every move, because it has studied your patterns for years.