12. Financial Stability Evidence of financial strength: 20% revenue growth for 2008 (2x market1) with GAAP profitability 90%+ customers are highly satisfied2 60%+ of customers with The Planet 2+ years Secured $45M credit facility in Q4 ‘08 Backed by GI Partners ($3B+ in private equity) 1 – Tier 1 Research Mass Market Hosting Report: Dedicated Server Market2 – Based on continuous customer satisfaction surveys measuring support interaction 3
17. Established credibility with investors for strong corporate governanceDouglas J. ErwinPresident and CEO30 Years Will CharnockVP, Technology11 Years Kevin KlausmeyerCFO27 Years Steve KahanVP, Marketing20 Years Jim PiconeVP, Support 20 Years Jeff Lowenberg VP, Facilities22 Years Stanley BarberVP, Network Ops 15 Years Johnny Vincent VP & CAO22 Years Scott KingVP, Data Center Ops 11 Years 4
18. Dallas Data Center Colocation SAS 70 Type II audited data centers • From single locking cabinets to custom cage space • Monitored physical security and access 24x7x365 • Remote hands and eyes available 24x7x365 • Optional server monitoring, security, backup & administration services • Ability to handle high power-density requirements • Network options include The Planet’s world-class network or dedicated lease lines Access to technologies without CapEx • Hardware services available for rapid access to servers, security, storage and network infrastructure 100% power & network SLA Dedicated Servers Dedicated IT infrastructure • From a single Dell server to complex multi-tier environments in a virtual or private rack • Broadest range of server technologies to meet any need and budget • Comprehensive portfolio of software options including OS’s, databases, control panels, virtualization and backup software • Fast provisioning times including servers available in under an hour • Advanced infrastructure options including Cisco firewalls, Foundry Load Balancers, NetApp SANs and Dell DAS arrays Self-service enabled support • Self-service portal with remote reboot/console and automated OS reload environment • Optional server monitoring, security, backup & administration services available 100% power & network SLA Alpha Professional First-call resolution staffed with certified engineers • 24x7 server monitoring and response • Managed backup • Optional server security & administration services available Dedicated IT infrastructure • Available on a single server up through multi-tiered virtual or private racks • Available as an upgrade on a server by server basis • Full self-service capabilities augmented by senior support engineers Advanced service level agreement • 100% power & network SLA • 1 hour hardware replacement SLA Northstar Managed Hosting Proactive dedicated support team delivering Anticipation Advantage Methodology • 24x 7x365 monitoring and incident management • Managed backup & data protection • Customized security and patch management • Proactive capacity planning • Regular IT business planning • Customer documentation and run book • Database management and optimization Custom built IT infrastructure with support for complex multi-tiered environments Advanced service level agreement • 100% power & network SLA • 1-hour hardware replacement • 15-minute critical response The Power To Choose SAS 70 Type II audited data centers • World-class network with > 130Gbps capacity Core network security with DDoS mitigation • 24x7 support Included in every solution 5
19. 6 Alpha Dedicated Servers – YOU Manage Application Your Company Your Offering Professional Services ERP SaaS CRM Linux Security Monitoring Operating System & OS Management Windows Backup Ala Carte Management Flexible Terms – “Month to Month” System Admins IT People Operations DBA Network Administration Infrastructure
20. 7 Alpha Professional Dedicated Managed Servers WE Manage Application Your Offering Your Company Professional Services ERP SaaS CRM Flexible Terms – “Month to Month” Linux Security Monitoring Operating System & OS Management Windows Backup System Admins IT People Operations DBA Network Administration Infrastructure
21. 8 Northstar Managed Hosting Your Extended IT Team Your Company Application Your Offering Professional Services ERP SaaS CRM Dedicated Support Team Flexible Terms – 1 Year Min. TAM Linux DBA Sys Admin Net Engineer Anticipation Advantage Methodology Security Operating System & OS Management Monitoring Windows Backup IT People System Admins Operations DBA Network Administration Infrastructure
22. Why The Planet - Key Differentiators CapEx to OpEx – defer up front expenses for data center services, computer hardware and software operating expenses. Savings can be redistributed to other business priorities. Lower Risk – shorter term contract options. Contracts can be one year or even month to month lowering exposure Time to Market – Be up and running within seven to ten business days. For hosting services - within hours. Customers realize benefits sooner keeping their projects on schedule. þ þ þ