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    “Running an Agile Fortune 500 Company”
    Aditya Yadav, aditya.yadav@gmail.com
    in.linkedin.com/in/adityayadav76
* A Typical Global Company
  * Fortune 500/1000
  * 200 Divisions
  * 40 Countries
  * 25000 Employees




                             *
*
    @ Acme Inc.
* Original Question “How do we design our
 Policies and Processes to Succeed?”
* The Correct Question - “That’s a Huge Effort
 and we should do it. But we can work
 backwards with LDPT [Leaders Dozen Policy
 Test]. And see where we stand. It will give us a
 picture of where we are exactly vis-a-vis the
 Best Firms with the most Cutting Edge Thought
 Leadership on the matter. Shall we?”



            *
*
    And The Philosophy Behind The Answer
* Organizational policies and processes can be a
  competitive advantage for your company. They can
  help you attract, recruit, hire, and retain the best
  talent.
* They are a reflection of Thought Leadership in the
  organization.
* In this presentation we will go through LDPT very
  briefly and to a Reality Check against it in the
  context of our Organization.
* You can use the test like a Score Card. Assigning a 0
  or 1 point per Line Item giving a score on a total of
  12 point scale.



                                    *
* Very Difficult to implement in a Blue Collar setup.
* Quite Tricky to implement in a Multi-Business Firm
* Mostly intended towards Knowledge Firms (Gold
 Collar)
* Contrary to Legacy Thinking it doesn’t promote
 Slackers.
* It delivers a tremendous boost in productivity and
 employee engagement and consequently Results.
* Anti-Thesis: Are you still tracking Attendance???


                           *
*   Means Managers can’t dictate Anything
*   Managers explain the Projects/Tasks/Options/Choices and employees
    choose and volunteer
*   Maximizes Ownership/Drive, Probability of Success and Quality of
    Outcomes and Empowerment
*   Employees will obviously want to perform the best to grow and make the
    maximum bonus.
*   But with that in the backdrop employees have the choice of opting in…
*   Nobody says – you can’t take a leave tomorrow because we need you, you
    have to travel to Egypt next week for a month, you need to join this
    project, you need to deliver this on so and so date
*   If nobody in your entire office wants to do something, then get a hint and
    figure out why (and what’s wrong with that thing).
*   Anti-Thesis: Obsession with Control and Micro Management [Fear of Losing
    Control]




                                                      *
* New Employees need to Commit to their Choice of Project for 1 year.
* Continuing Employees need to Commit to their Choice of Project for
    6 months.
*   But basically there is no Empire Building or Fiefdom.
*   You can openly apply to any project in any location in the company in
    any geography across the world and move on. And you don’t need
    anyone’s (Managers included) approval before doing that. You just
    need to inform your Manager in advance to enable a comfortable
    transition for everyone.
*   Maximizes Retention, Empowerment, Collaboration, Organizational
    Competitiveness, Breaks all Silo’s
*   Anti-Thesis: Manager’s Play God and your organization is basically a
    Game of 10,000 Kingdoms rather than functioning as one
    Organization.




                               *
* No we are not talking about Flexi Timings
* We are saying “Everyone should work from anywhere they can get
    their work done from”
*   This is a very broad statement
*   If you are in Sales/Consulting you will be on the road, if you are
    doing Agile you will be with your team, if you are in Support you will
    be in front of a Dashboard & Ticketing System.
*   But nobody says anything, employees are responsible and they decide
    between themselves.
*   Maximizes: Responsible Behavior, Comfort, Engagement, Flexibility
*   Anti-Thesis: Sitting in a cubicle from 9am-6pm waiting for the clock
    to hit 6.




                                 *
* If some Employees have Laptops they can take
  home.
* Then there is no reason why everyone who is not
  dealing with Financial data cannot have Free
  Internet Access
* If they wanted to do something they could have
  done it anyway with the data on their laptops at
  their home with their home Internet
* R’ber there are Laws to deal with Illegal things
* Anti-Thesis: Paranoid About Security, Distrust
  Everyone. And this Distrust Drives Everything in your
  Organization preventing Success.


                  *
*   Do you have employment Bonds on some pretext or the other?
     *   Like after a US trip on the pretext of knowledge transfer?
     *   Or after compulsory training on the pretext of Costs?
*   Do you ask prospective employees to join you in 2 weeks and give your
    existing employees 3-4 month notice periods?
*   Do you create extensive Non-Compete Clauses?
*   Answer this- Which age are you living in? What kind of people do you hire?
*   Anti-Thesis: You have such policies which have adverse distortionary
    effects on the Ecosystem. They make sure your organization doesn’t have
    any values, principles, practices or any culture for that matter. If
    everyone uses restrictive clauses the ecosystem is doomed. The silicon
    valley became what it is today due to minimal or absolutely no restrictive
    practices. Wondering about Economic Clusters and worrying about the
    Ecosystem doesn’t help if you do this because nobody (Organizations or
    Employees would benefit from this)




                                       *
* With the exception of Accounting information,
  Salaries of specific individuals, Information required
  for Regulatory Compliance
* Everything else should be public inside the company
  including billing rates, project contracts,
  dashboards, policies
* Going around screaming nobody looks at the big
  picture doesn’t help.
* Anti-Thesis: Spending the majority of your time in
  the Organization worrying about who should know
  what.


                   *
* The only Cabins are for Discussions and Meetings, or
  For The Finance/Accounting team.
* Nobody (including the CEO) has any cubicles or cabins
* Agile warrants Dining Tables and Collaborative
  Workspaces.
* But Google kind of Designer workspaces work great
  too.
* Maximizes Collaboration, Productivity, Decision
  Making, Agility, Transparency…
* Anti-Thesis: Your thinking is stuck in the 1900’s era of
  Manufacturing.


                 *
* Lunch & Learn is a Bottom Up Adhoc Learning and Knowledge
  Sharing Session conducted by employees or external speakers
  in organizations. Without any required Approvals.
* The biggest problem to utilizing the 1 HR Lunch for Learning
  rather than wasting it away is that Cafeteria is either
  physically separate or Policy prevent bringing food to the
  Desk or Conference rooms on some pretext or the other
* Ideally any employee should be able to announce and host a
  Session in a meeting room without requiring any approvals.
  And others should be able to carry their lunch to the Session.
* Anti-Thesis: You have lost probably the Biggest Chance to
  promote Organizational Learning and yet you Crib and do
  nothing about it. And stick with Training and Development
  Departments with Million $ budgets, which never works
  anyway.



               *
* Not only should the internet be free
* The Organization should position itself as a thought leader in the
    Ecosystem
*   Everyone should understand about not disclosing financial
    information and the right online behavior but that doesn’t mean
    losing out on the opportunity of engaging the Vendors, Suppliers,
    Prospective Employees, Customers and the Ecosystem at large.
*   Maximizes: Leadership Development, Engagement, Responsibility and
    Ownership, Reputation, Quality, Achievements, Hiring, Learning…
*   Anti-Thesis: Only the few Top Management folks have the authority
    to write/speak in public. Something which is designed by Marketing
    3-4 weeks in advance. Your organization is on an isolated, secluded
    island very far from reality, always wondering why everything is going
    downhill.




                   *
* Failure shouldn’t be punished otherwise nobody will want to do
    anything new on their own or even if asked to do.
*   Your Organizational Change efforts never work out. Wonder why?
    Because if they can’t change or fail in the new situation they will be
    penalized.
*   Wonder why nobody Innovates at your company? Because it requires
    considerable effort, requires change, and extreme personal risk of
    failure.
*   Of all the Change Models and Strategy Theories this is the biggest
    reason why no one is ready to change.
*   If you fix this one situation you don’t need million dollar change
    (strategy) consultants.
*   Anti-Thesis: Your organization works under an illusion or Command
    and Control but nothing works, and everyone is busy maintaining the
    status quo.




               *
* This doesn’t mean officially supporting Abusive
  Behavior in office.
* This means the freedom of respectable debates based
  on facts, assertions and maybe opinions in the
  workplace on any topic.
* Google says “You can argue as long as you are right”
  Lets just say “You can argue as long as you are
  respectful”
* Anti-Thesis: Nobody speaks his mind (laughing in their
  minds when things fail) avoiding confrontations and
  reality and being Yes Men! That could be very
  gratifying to the senior folks in charge but the
  organization is doomed.



                   *
Aditya!!!



     *

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The Organizational 12 Policy Acid Test [LDPT] - Aditya Yadav

  • 1. * “Running an Agile Fortune 500 Company” Aditya Yadav, aditya.yadav@gmail.com in.linkedin.com/in/adityayadav76
  • 2. * A Typical Global Company * Fortune 500/1000 * 200 Divisions * 40 Countries * 25000 Employees *
  • 3. * @ Acme Inc.
  • 4. * Original Question “How do we design our Policies and Processes to Succeed?” * The Correct Question - “That’s a Huge Effort and we should do it. But we can work backwards with LDPT [Leaders Dozen Policy Test]. And see where we stand. It will give us a picture of where we are exactly vis-a-vis the Best Firms with the most Cutting Edge Thought Leadership on the matter. Shall we?” *
  • 5. * And The Philosophy Behind The Answer
  • 6. * Organizational policies and processes can be a competitive advantage for your company. They can help you attract, recruit, hire, and retain the best talent. * They are a reflection of Thought Leadership in the organization. * In this presentation we will go through LDPT very briefly and to a Reality Check against it in the context of our Organization. * You can use the test like a Score Card. Assigning a 0 or 1 point per Line Item giving a score on a total of 12 point scale. *
  • 7. * Very Difficult to implement in a Blue Collar setup. * Quite Tricky to implement in a Multi-Business Firm * Mostly intended towards Knowledge Firms (Gold Collar) * Contrary to Legacy Thinking it doesn’t promote Slackers. * It delivers a tremendous boost in productivity and employee engagement and consequently Results. * Anti-Thesis: Are you still tracking Attendance??? *
  • 8. * Means Managers can’t dictate Anything * Managers explain the Projects/Tasks/Options/Choices and employees choose and volunteer * Maximizes Ownership/Drive, Probability of Success and Quality of Outcomes and Empowerment * Employees will obviously want to perform the best to grow and make the maximum bonus. * But with that in the backdrop employees have the choice of opting in… * Nobody says – you can’t take a leave tomorrow because we need you, you have to travel to Egypt next week for a month, you need to join this project, you need to deliver this on so and so date * If nobody in your entire office wants to do something, then get a hint and figure out why (and what’s wrong with that thing). * Anti-Thesis: Obsession with Control and Micro Management [Fear of Losing Control] *
  • 9. * New Employees need to Commit to their Choice of Project for 1 year. * Continuing Employees need to Commit to their Choice of Project for 6 months. * But basically there is no Empire Building or Fiefdom. * You can openly apply to any project in any location in the company in any geography across the world and move on. And you don’t need anyone’s (Managers included) approval before doing that. You just need to inform your Manager in advance to enable a comfortable transition for everyone. * Maximizes Retention, Empowerment, Collaboration, Organizational Competitiveness, Breaks all Silo’s * Anti-Thesis: Manager’s Play God and your organization is basically a Game of 10,000 Kingdoms rather than functioning as one Organization. *
  • 10. * No we are not talking about Flexi Timings * We are saying “Everyone should work from anywhere they can get their work done from” * This is a very broad statement * If you are in Sales/Consulting you will be on the road, if you are doing Agile you will be with your team, if you are in Support you will be in front of a Dashboard & Ticketing System. * But nobody says anything, employees are responsible and they decide between themselves. * Maximizes: Responsible Behavior, Comfort, Engagement, Flexibility * Anti-Thesis: Sitting in a cubicle from 9am-6pm waiting for the clock to hit 6. *
  • 11. * If some Employees have Laptops they can take home. * Then there is no reason why everyone who is not dealing with Financial data cannot have Free Internet Access * If they wanted to do something they could have done it anyway with the data on their laptops at their home with their home Internet * R’ber there are Laws to deal with Illegal things * Anti-Thesis: Paranoid About Security, Distrust Everyone. And this Distrust Drives Everything in your Organization preventing Success. *
  • 12. * Do you have employment Bonds on some pretext or the other? * Like after a US trip on the pretext of knowledge transfer? * Or after compulsory training on the pretext of Costs? * Do you ask prospective employees to join you in 2 weeks and give your existing employees 3-4 month notice periods? * Do you create extensive Non-Compete Clauses? * Answer this- Which age are you living in? What kind of people do you hire? * Anti-Thesis: You have such policies which have adverse distortionary effects on the Ecosystem. They make sure your organization doesn’t have any values, principles, practices or any culture for that matter. If everyone uses restrictive clauses the ecosystem is doomed. The silicon valley became what it is today due to minimal or absolutely no restrictive practices. Wondering about Economic Clusters and worrying about the Ecosystem doesn’t help if you do this because nobody (Organizations or Employees would benefit from this) *
  • 13. * With the exception of Accounting information, Salaries of specific individuals, Information required for Regulatory Compliance * Everything else should be public inside the company including billing rates, project contracts, dashboards, policies * Going around screaming nobody looks at the big picture doesn’t help. * Anti-Thesis: Spending the majority of your time in the Organization worrying about who should know what. *
  • 14. * The only Cabins are for Discussions and Meetings, or For The Finance/Accounting team. * Nobody (including the CEO) has any cubicles or cabins * Agile warrants Dining Tables and Collaborative Workspaces. * But Google kind of Designer workspaces work great too. * Maximizes Collaboration, Productivity, Decision Making, Agility, Transparency… * Anti-Thesis: Your thinking is stuck in the 1900’s era of Manufacturing. *
  • 15. * Lunch & Learn is a Bottom Up Adhoc Learning and Knowledge Sharing Session conducted by employees or external speakers in organizations. Without any required Approvals. * The biggest problem to utilizing the 1 HR Lunch for Learning rather than wasting it away is that Cafeteria is either physically separate or Policy prevent bringing food to the Desk or Conference rooms on some pretext or the other * Ideally any employee should be able to announce and host a Session in a meeting room without requiring any approvals. And others should be able to carry their lunch to the Session. * Anti-Thesis: You have lost probably the Biggest Chance to promote Organizational Learning and yet you Crib and do nothing about it. And stick with Training and Development Departments with Million $ budgets, which never works anyway. *
  • 16. * Not only should the internet be free * The Organization should position itself as a thought leader in the Ecosystem * Everyone should understand about not disclosing financial information and the right online behavior but that doesn’t mean losing out on the opportunity of engaging the Vendors, Suppliers, Prospective Employees, Customers and the Ecosystem at large. * Maximizes: Leadership Development, Engagement, Responsibility and Ownership, Reputation, Quality, Achievements, Hiring, Learning… * Anti-Thesis: Only the few Top Management folks have the authority to write/speak in public. Something which is designed by Marketing 3-4 weeks in advance. Your organization is on an isolated, secluded island very far from reality, always wondering why everything is going downhill. *
  • 17. * Failure shouldn’t be punished otherwise nobody will want to do anything new on their own or even if asked to do. * Your Organizational Change efforts never work out. Wonder why? Because if they can’t change or fail in the new situation they will be penalized. * Wonder why nobody Innovates at your company? Because it requires considerable effort, requires change, and extreme personal risk of failure. * Of all the Change Models and Strategy Theories this is the biggest reason why no one is ready to change. * If you fix this one situation you don’t need million dollar change (strategy) consultants. * Anti-Thesis: Your organization works under an illusion or Command and Control but nothing works, and everyone is busy maintaining the status quo. *
  • 18. * This doesn’t mean officially supporting Abusive Behavior in office. * This means the freedom of respectable debates based on facts, assertions and maybe opinions in the workplace on any topic. * Google says “You can argue as long as you are right” Lets just say “You can argue as long as you are respectful” * Anti-Thesis: Nobody speaks his mind (laughing in their minds when things fail) avoiding confrontations and reality and being Yes Men! That could be very gratifying to the senior folks in charge but the organization is doomed. *