The document discusses the challenges and innovations in public safety data management, highlighting the need for modernized technology and streamlined operations to handle increasing data volumes and intricate workflows. It emphasizes issues such as outdated systems, cybersecurity risks, and the strain of increasing data entry requirements due to new reporting standards. The potential solutions include adopting unified digital platforms, leveraging artificial intelligence for operational efficiency, and ensuring ethical use of data through transparency and control.

1. ALAM ALI
SEPTEMBER 24, 2019
A NEW ERA OF
PUBLIC SAFETY DATA
MANAGEMENT

2. WE INNOVATE TO
MOBILIZE AND
CONNECT PEOPLE
IN THE MOMENTS
THAT MATTER

3. GLOBAL PRESENCE
AMERICAS
EUROPE,
MIDDLE EAST
& AFRICA
ASIA
PACIFIC
ANNUAL REVENUE 2018
PRODUCTS & SYSTEMS
INTEGRATION
SERVICES & SOFTWARE $2.2B
$5.1B
$7.3B

4. LAND MOBILE RADIO (LMR)
PUBLIC SAFETY LTE
MANAGED & SUPPORT SERVICES
VIDEO
SURVEILLANCE &
ANALYTICS
COMMAND CENTER
SOFTWARE SUITE
MAKING CITIES
SAFER &
BUSINESSES
THRIVE
FLEXIBLE TECHNOLOGY PLATFORMS

5. THE PUBLIC SAFETY WORKFLOW
EMERGENCY CALL
MANAGEMENT
VOICE &
COMPUTER
AIDED DISPATCH
REAL-TIME
INTELLIGENCE
OPERATIONS
RECORDS
& EVIDENCE
MANAGEMENT
ANALYSIS &
INVESTIGATION
JAIL & INMATE
MANAGEMENT
911 Call Taker Dispatcher Intelligence
Analyst
Records
Specialist
Crime
Analyst
Corrections
Officer
COMMUNITY
ENGAGEMENT
FIELD RESPONSE
& REPORTING
Citizen Frontline
Responder
Incident Awareness Incident Management Post-Incident Resolution

6. NO SHORTAGE OF CHALLENGES
It’s difficult to digest and
store data, which is
growing in volume and
differing in format.
Public safety hasn’t kept
pace with technology,
increasing workloads and
stressing teams.
Platforms are outdated
and disconnected.
Multiple touchpoints
create inefficiencies,
multiple points of failure.
Global cyber-crime
networks strengthening,
expanding and
increasingly targeting
governments.
Budgets are constantly being
challenged and used as a
benchmark for success.
Waste is unacceptable.
GROWTH
IN DATA
100TB of body worn
video per month in a
major city.
49% increase in data
entry per offense and
10x more offenses per
incident with NIBRS.
DECREASING
BUDGETS
100s of customer systems
left unsupported due to
consolidation or end-of-
life.
70% of technology project
implementations fail or are
challenged.
SILOED
SYSTEMS
90% PSAPs looking for
better product
integration.
40% PSAPs identify
increasing points of
failure and data
migrations as a chief
concern.
OUTDATED
TECHNOLOGY
40% supervisor time spent
on administration tasks.
30% officer time spent at
the station.
40% of agency computers
may be 7+ years old.
SECURITY
THREATS
180+ cyberattacks on
public safety agencies
in 24 months.
1/4 of these attacks
targeted 911 centers.

7. A MANDATE TO MODERNIZE
49% MORE DATA ENTRY REQUIRED PER OFFENSE
UP TO 10x MORE OFFENSES REQUIRED DOCUMENTED PER INCIDENT
The transition from the summary reporting system to the incident-based reporting
will provide unparalleled detail on crime, but also require more diligence and effort
in the reporting process to ensure compliance and accuracy.
SUMMARY REPORTING
10 Part I Offenses
21 Part II Offenses
39 Data Elements Required
One Offense Per Incident
INCIDENT-BASED REPORTING
52 Group A Offenses
10 Group B Offenses
58 Data Elements Required Per Offense
Up to 10 Offenses Per Incident
//NIBRSTRANSITION

8. A MANDATE TO MODERNIZE
INCREASING SCALE OF VIDEO AND FREEDOM OF INFORMATION
REQUESTS CREATE AN IMPOSSIBLE STRAIN ON AGENCIES.
A county may receive 30-50 FOIA requests a day, with 5 days to respond.
Review and redaction volume for a major incident can take 6 months.
VEGAS FESTIVAL SHOOTING
750 hours of body-camera footage.
2,000 calls related to the shooting.
1,500 incident documents.
3 analysts qualified for redactions.
SEATTLE PRIVACY ACTIVIST
An anonymous person requested every
911 dispatch, report and dash-cam
video the Seattle PD generates daily -
stalling their body-worn video rollout.
//DIGITALEVIDENCE

9. STREAMLINE YOUR
OPERATIONS WITH COMMON
SERVICES, DATA SHARING, AND
SECURITY
POWER
PLATFORM

10. Radio
Call
Logging
CAD
Custom
App
Records
Call
Taking
Video
Evidence
THE POWER OF THE PLATFORM
THE
PLATFORM

11. PLATFORM BENEFITS: CENTRALIZED DATA
DELIVER CONSISTENT SERVICE
Multiple individual systems create
multiple single points of failure. A
platform minimizes risk by ensuring
data is always accessible.
GAIN PROCESS EFFICIENCY
Disparate systems lead to
workarounds. A platform eliminates
manual processes like transferring
data from one system to another.
Siloed systems isolate data, limiting
visibility. A platform can connect you
to beneficial data that you might not
find otherwise.
ELIMINATE BLIND SPOTS
SIMPLIFY ADMINISTRATION
With one platform as the foundation
for a variety of workflows, you can
minimize time spent managing your
system and data.
IMPROVE DATA SECURITY
Multiple systems means struggling to
manage who can access what. A
platform simplifies security with strict
governance aligned to your policies.
LOWER COST OF OWNERSHIP
Multiple systems require managing
multiple vendors. Minimize
incremental costs with a single
platform for everything.

12. PERFORM AT YOUR BEST WITH
TECHNOLOGY THAT IS SECURE,
UP-TO-DATE & COST EFFECTIVE
THE CLOUD
EMBRACING

13. WITH THE CLOUD...
Store mass
amounts of
different types of
data at scale and
then make sense
of it all - together.
Make manual
system updates a
thing of the past
by deploying new
capabilities and
patches instantly.
Simplify the
integration of
systems and data
with the cloud
managing the
complexity for you.
Your system is
protected around
the clock by teams
dedicated to
maintaining the
data integrity.
Offload the burden
of deploying and
maintaining
systems with
dedicated internal
resources.
CONTAIN THE
DATA EXPLOSION
SPEND WHERE
IT COUNTS
INTEGRATE
EFFORTLESSLY
STAY AHEAD OF
THE CURVE
PROTECT WITH
PERSISTENCE

14. AUGMENT WORKFLOWS TO CREATE
THE SAFEST POSSIBLE OUTCOMES
FOR THE CITIZENS YOU SERVE
ARTIFICIAL
INTELLIGENCE

15. THE DELUGE OF DATA
240M
9-1-1 calls received each year
100TB
of body-worn video collected
per month in a large city
180M
surveillance cameras will
ship in 2019
30 - 40%
of an officer’s time on shift
spent on administration

16. SO MANY CAMERAS, SO LITTLE ATTENTION
7X
Video surveillance traffic on the internet
will increase 7x between 2017 and 2022,
comprising 3% of all internet video traffic
by 2022.
A NASA study on attention span
while watching video found:
~45B
Cameras will be on earth within
the next five years…
Approximately six cameras for
every human on the planet.
10 minutes 80% detection rate
15 minutes 50% detection rate
20 minutes 20% detection rate

17. APPLICATIONS OF AI
ACCELERATE
WHAT IS SLOW
ASSIST
IN THE MOMENT
Surface key insights and help
officers stay “eyes up and hands
free” during an incident
Accelerate your ability to perform
repetitive tasks to make time for
more value-added work.
UNCOVER
WHAT IS HIDDEN
Help personnel see through the
noise faster so that they can create
the safest outcomes.

18. IT IS ABOUT THE DATA
AUDIT &
TRANSPARENCY
DATA ACCESS
CONTROL
The same way you control who has access to data to
make decisions, the AI you use should as well.
Being able to trace how AI came to the conclusion it did
is critical for success.

19. CORNERSTONES OF ETHICAL AI
FAIRNESS
The data used to train our AI
algorithms is tested to eliminate bias,
and re-tested repeatedly in field
environments to verify integrity
UNDERSTANDABILITY
We use only mature and tested AI
components with known inputs and
behavior, so we can interpret
and trust the outputs
PRIVACY
Our solutions always have been and
will continue to be compliant with
individual privacy laws that apply to
the use of our technology
RELIABILITY
We introduce new solutions in controlled
circumstances with feedback loops, and
monitor to ensure new solutions operate
as intended

20. MOTOROLA SOLUTIONS AI
MATURE AI
This focus on a particular portion
of the workflow allows us to use
established, vetted AI components
for more predictable and
understandable results
Beyond Ethical AI, our solutions build on three fundamental concepts:
HUMAN IN THE LOOP
Our AI helps you make better
decisions; it never makes those
decisions for you
FOCUSED APPLICATION
We identify specific, bounded sections
of the workflow where AI can help you
accomplish your goals, faster and
better

21. “We are experiencing a transformation in how criminals are using technology to invent
new types of crime… and creating new methods for committing traditional crimes.
As crime continues to change, law enforcement must change as well.
Police departments need to make significant changes to address these developments.
Most importantly, we need a sense of urgency."
PERF - The Changing Nature of Crime and Criminal Investigations
200 experts in criminal investigations, technology, & police operations

22. THANK
YOU