The IBM and SAP Partnership

IBM and SAP:
Simplify. Innovate. Transform.

2
The organizational separation between
traditional business functions and IT is
disappearing. To innovate, your enterprise
must find better ways to integrate new
technologies with core organizational
systems and functions.
Because social media and other digital interactions will soon overshadow more tradi-
tional face-to-face interactions, IT will become even more critical to lines of business.
The growing volume of customer data will allow you to focus more on customers as
individuals rather than as broad market segments.
As a result of these changes, over the next few years CxOs have to prepare for
massive changes in how their enterprises will engage with customers. The emerging
hyper-connected economy will drive increased organizational openness as opposed
to operational control—leading to increasing value being placed on collaboration and
calibrating each customer’s experience to their needs.
IBM and SAP: Simplify. Innovate. Transform.

3
Shared agenda of CxOs
IBM knows what SAP clients require because they go to the source—the clients
themselves. For decades, IBM has been running SAP applications for clients. And for
years, IBM has been surveying business leaders worldwide to discover and validate
what keeps them awake at night. Questions like, “What do you see as your greatest
challenges moving forward?” and “What actions are planned as a result?” provide
deep insights into the minds of global CxOs from a wide cross-section of industries.
The latest studies highlight a striking trend—CxO agendas are converging.
Regardless of industry or operating locations, CxOs are beginning to visualize the
world similarly, with a focus on how technology can accelerate enterprise growth
and bottom line results.
“We chose to test IBM Power Systems for SAP HANA because we feel that
it gives us enough performance, power and flexibility to fulfill our customer
needs, and is also very cost-effective. The solution offers faster and easier
data access, enabling us to provide a service to customers that is both
high-quality and affordable.”
—Helmut Krcmar, Professor of Information Systems at the Technische Universität München and Academic Director of the
SAP University Competence Center, Technische Universität München
IBM and SAP have joined forces in significant business areas to help CxOs take
advantage of this strong partnership.
SAP HANA Enterprise Cloud (HEC) on IBM® Cloud: SAP selected IBM as a
premier strategic provider of cloud infrastructure services for its business-critical
applications—accelerating customers’ ability to run core business in the cloud.
The SAP HEC offering is now available on the highly scalable, open and secure
IBM Cloud. SAP HEC will expand to major markets with the addition of the IBM cloud
data centers. This enables customers to deploy their SAP software in a faster and
more secure environment that is backed by proven IBM cloud capabilities.
IBM and SAP: Simplify. Innovate. Transform.

SAP HANA general availability on IBM Power Systems™: Built on the long
history of SAP and IBM bringing innovation to the enterprise, SAP announced on
21 August 2015 the general availability of SAP HANA on IBM Power Systems. SAP
HANA on IBM Power Systems is supported for customers running SAP Business
Warehouse on IBM Power Systems. This solution is available on SUSE Linux, for
configurations initially scaling up to 3 TB. This is available within the tailored data
center integration (TDI) model, which will enable customers to leverage their existing
investments in infrastructure.
“One of the many aspects of the SAP offering that impressed us was the
ability to run analytics reports using lightning-speed in-memory technology.
With point-of-sale data flowing directly from SAP ERP applications into data
warehouses on the SAP HANA platform, we can offer our decision-makers
deeper insights faster than ever before.”
—Gürol Sungun, SAP Project Manager at CarrefourSA
IBM Global Business Services® consulting for S/4HANA and SAP SaaS
solutions: IBM Global Business Services is a strong consulting and implementation
partner to SAP in the emerging S/4HANA space for enterprise customers. IBM Global
Business Services and SAP help CxOs innovate in critical line-of-business areas
like human capital management with SuccessFactors or customer engagement
commerce with Hybris and Ariba.
IBM Kenexa® and SAP SuccessFactors partnership: SAP and IBM announced
cloud-to-cloud integrations of the two companies’ industry-leading human resources
software and services. The product integrations help clients improve their business
processes and make fact-based decisions about how they recruit and manage their
workforces and innovate with talent management solutions.

5IBM and SAP: Simplify. Innovate. Transform.
Enterprise innovation
IBM is uniquely positioned to help SAP enterprises foster organizational innovation.
The IBM global SAP team, with thousands of experienced SAP consultants in
80 countries and 30 IBM global innovation and delivery centers, works closely
with SAP to address clients’ complete, end-to-end ERP, CRM or line-of-business
application lifecycle and mobility needs—from the up-front design, build and
implementation of applications through ongoing management. IBM provides
world-leading technology infrastructure to help SAP clients make the most of their
SAP investments by providing a robust and secure infrastructure platform for
SAP software.
Enterprise agility
To innovate, an enterprise must apply cloud and analytics tools with agility to enable
rapid organizational shifts. Working closely with SAP to offer a more holistic service,
IBM has developed an industrialized delivery model that brings execution speed and
subject matter expertise to every engagement. IBM’s line-of-business solutions for
SAP—on-premises or on cloud—coupled with IBM implementation services and
IBM technology support, provide deep business value, quick implementation,
rationalized cost and optimized performance.
Infrastructure leadership
From suppliers to employees to lines-of-business leaders, SAP clients demand that
data be accessible, manageable and enabled by an agile, responsive and resilient
IT infrastructure. Recognizing these needs, the partnership has now matured to
provide true benefits of IBM hardware to SAP HANA customers. On 21 August 2015,
SAP officially announced that SAP HANA is now available on IBM Power Systems.
In addition, IBM DB2® with IBM Blu Acceleration® can work with SAP software, as it
always has, to transform complexity into competitive advantage.

6 IBM and SAP: Simplify. Innovate. Transform.
IBM and SAP solutions: Committed to
your success
A relationship renowned worldwide
SAP has awarded IBM its prestigious
Pinnacle Awards every year since
inception—an industry-leading
31 total Pinnacle Awards1
. Both
IBM and SAP have been recognized
by industry experts in 2014.
●●
IBM, a leader in Gartner’s MQ
for SAP Application Management
Service Providers, Worldwide2
●●
IBM and SAP service and
support, A leader in Gartner’s
MQ for SAP Implementation
Services, Worldwide3
●●
A leader, IDC MarketScape for
worldwide SAP implementation
services ecosystem 2014 vendor
assessment4
For decades, IBM and SAP have worked together to find new ways to help clients
take advantage of information assets and insights to build a business that can
outpace their competition. From enabling businesses to focus on customers as
individuals, to establishing the enterprise systems and processes that support
organizational transformations, the alliance has helped customers harness the
power of information.
The IBM and SAP alliance achieves these goals with joint solutions that are
delivered quickly, cost-effectively and with minimal risk to organizations, regardless
of size. These solutions may streamline business processes with support from
high-performance enterprise applications and systems. They could also help execute
a mobile strategy that allows access to information and SAP systems from the field,
transforming the nature of how enterprise computing generates value for the entire
organization. Or they might be a fresh combination of analytics power and existing
enterprise data that raises performance to new heights.
No matter the specific solution, SAP brings the knowledge of building advanced
business processes, as well as the leading application software to enable them.
IBM then complements these SAP contributions with a deep understanding of
business innovation, breakthrough technologies, transformative strategies and the
supporting infrastructure technology required for success in a shifting environment.
As a trusted advisor, IBM is uniquely positioned to guide your deployment from the
beginning or help you transition an existing deployment to a traditional on-premises,
cloud or optimized hybrid environment for your SAP workloads. And based on your
specific requirements, IBM can propose the right mix of IBM and SAP technologies to
best meet your needs and constraints.

Mine the hidden value of big data
Leading organizations are seeking deeper insights than those they are able to derive
from structured database tables. They are analyzing and extracting valuable informa-
tion from the streaming unstructured data that is generated by everyday events.
More importantly, these organizations are integrating analytics into the way they work.
They act on insights extracted from that unstructured data—customer preferences,
patient outcomes or process inefficiencies, for example—in real time to gain a
competitive advantage in the market.
“The private cloud solution on IBM Power servers implemented by IBM Global
Technology Services without disruptions for our business users provides
49 percent faster response times and has doubled our compute capacity,
preparing LEONI for future growth.”
—Bernhard Pluhatsch - Vice President Information Technology, Leoni
The IBM and SAP alliance team can help maximize the bottom line value of all of
your data with business analytics solutions from IBM and SAP. The alliance does
this by helping you:
• Acquire data from any source, such as social media feeds or online transactions.
• Accelerate data access to enable accurate, timely decisions.
• Analyze and understand what the data reveals about past, current and
future events.

Using the robust IBM and SAP enterprise platform as the foundation for extended
solutions, you can take advantage of previously unrecognized opportunities that
in-depth business intelligence reveals. Through decades of working together,
IBM and SAP have captured best practices—such as detailed development road-
maps and reference architectures for a number of industries, along with preconfig-
ured and optimized application suites—that can give you a faster time to value.
“We were impressed that IBM was able to organize the Proof-of-Concept
which convinced us that SAP migration to DB2 was not a risky option.
Combined with the virtualization capabilities and performance of the IBM DB2
servers for SAP environment we decided that our strategic platform for SAP
should be DB2 and IBM Power Systems.”
—Markus Wierl, Service Owner SAP Infrastructure, AUDI AG
The alliance’s combined portfolio spans a wide array of business management
activities and a variety of IBM and SAP technology components—from traditional
ERP applications to customer and supplier relationships, contract lifecycles,
transportation, warehousing and beyond. And because many of the joint technology
solutions are also available as cloud-based services, deployment can be simplified
and capital investment can be reduced.

Exploit the power of analytics
“The integration of the
mobile apps with our
SAP ERP application
is key to the success
of the project: it’s
the backbone of our
digital transformation.
The solution gives us
a clear competitive
advantage, and it
closes the loop from
factory to client site.”
—Yan Steinberger, Chief Digital
Officer, Saint-Gobain CPS
Every day, organizations collect valuable data on everything from customers to
key performance indicators. Using real-time analytics, a business can discover the
answers to critical strategic and market questions before their competitors, which
can clarify what is happening and why—enabling collaboration so the organization
can act faster and with greater confidence.
This competitive differentiator is often out of reach because it requires the ability to
handle enormous amounts of data quickly and efficiently. The team of SAP experts
at IBM can help your organization realize value by using IBM’s analytics software or
using SAP’s analytics technology, depending on the approach that best satisfies your
unique requirements.
• Customers running SAP Business Warehouse can now run SAP HANA on
IBM Power Systems. This solution is available on SUSE Linux, and is available
within the tailored data center integration (TDI) model, which will enable customers
to leverage their existing investments in infrastructure.
• IBM analytics software offers analytics capabilities across structured and
unstructured data stores, and is a reliable option for many enterprise-level
SAP application deployments. This ability to transparently take advantage of
information keeps your focus where it should be—on running your business.
With a high-quality analytics platform running on high-performance IBM hardware,
data can be accessed, explored, modeled and analyzed in real time, without impact-
ing existing applications or systems. In fact, when combined with IBM hardware,
high-quality analytics will allow queries of billions of records and can deliver answers
to those queries in well under a minute. That makes using information and insights to
accelerate your business not only possible but practical, as well.

One reason for this speed is that IBM Power® hardware helps keep the vital
enterprise data more readily available. For example, the IBM General Parallel
File System (GPFS™) is designed specifically to provide optimal performance,
virtually unlimited scaling and integrated high availability and disaster recovery
features—all vital for mission-critical data and insights. These capabilities make
GPFS the preferred file system for many of the world’s largest supercomputing
implementations, as well as performance-intensive applications.
By combining the performance, scalability and cost-effectiveness of IBM infrastruc-
ture with SAP software in one optimized offering, organizational analytics represent
another example of the value that our collaborative solution development brings
to your business. And this solution can be easily and seamlessly added to any
SAP implementation to deliver a fast ROI.
Further, to help your analytics deployment deliver on the promise of greater insight,
IBM offers dedicated consulting services for SAP clients focused on solving your
real-world business problems. These services are designed to help maximize the use
of your business intelligence by helping you apply it in new and innovative ways.

Enjoy solution scalability and flexibility
Currently, over 500 SAP customers
and thousands of enterprise cloud
customers take advantage of the
USD 2.2 billion IBM investment in
cloud and its 100,000 servers
worldwide.
For many businesses, SAP is the engine that drives crucial financial, operational and
marketing activities. Because it bridges multiple workloads, databases and organiza-
tional units, how you manage these SAP deployments can propel or impede your
organization’s overall success.
Therefore, your ability to maximize an SAP deployment’s capabilities and value,
while simultaneously minimizing the TCO, has a major impact on your organization’s
bottom line. A cloud-based SAP infrastructure has the flexibility to achieve these
simultaneous goals, along with the power to scale. Despite this power and the
potential cost savings, many organizations are reluctant to embrace the possibilities
of a cloud-based SAP deployment.
There are two basic reasons for this reluctance. Often, a cloud partner focuses
strictly on the infrastructure layer, leasing raw compute capacity while leaving full
application layer management responsibility with the customer. This places a tremen-
dous amount of responsibility—and the accompanying risks and costs—on the cus-
tomer. Or, the partner may be a third-party consultant with no vested interest in the
infrastructure, which can increase the customer’s compatibility and operational risks.
It is possible to address the risks of both options—when you choose the right
provider and the right partner. IBM has the proven capabilities to be that provider
and partner. The combined industry expertise of IBM and SAP, coupled with
IBM consulting and cloud services, can help boost sales system agility and revenue
generation and improve operational efficiencies, as well as increase safety and
security, all while reducing costs and customer impacts.
Scale your SAP applications with the cloud
Cloud-based computing offers scalability for everything from enterprise-level data
storage, access and analysis to collaborative application and service development
and deployment. Yet questions remain about operational and security impacts.

As an SAP Certified cloud provider, IBM offers a vast portfolio of cloud computing
options depending upon your needs. Offerings range from IBM Cloud Managed
Services for SAP applications for large databases and high-performance storage
to IBM Automated Modular Management on SoftLayer® for smaller SAP database
sizes. So, whatever your needs IBM has an offering that can give you SAP applica-
tions tuned for faster provisioning, greater flexibility and lower risk of data compro-
mise—while providing integrated and seamless management across architectures
and delivery models.
Secure mobile collaboration for organizational flexibility
Driven by employees and their personal devices, mobility and pervasive collaboration
represents a rare chance to dramatically improve both productivity and agility,
but only if you can securely integrate and support these devices into your business.
The combination of IBM infrastructure and SAP NetWeaver Gateway can help
build the critical link from your enterprise systems to mobile and collaborative
computing by enabling direct access to SAP applications from the field. This marks
a fundamental shift in the way these devices are used—generating business value,
as well as spreading information and enabling actions across the internal and
external value chain.

Benefit from IBM’s extensive business
experience
Whether your aim is to uncover hidden insights from big data, foster enterprise
collaboration from any location or enhance your core financial, operational and
marketing activities, getting the right SAP implementation is not an “off-the-shelf”
endeavor. Successful deployments require intimate knowledge of SAP offerings,
combined with deep technology expertise, global business transformation experi-
ence and extensive industry knowledge.
Because few organizations are large enough to possess this diverse skill set inhouse,
CxOs often look for outside assistance. For a partnership with so much at stake, five
questions become crucial to determining the right partner:
• Whom do I trust to lead me through this process?
• Who has the expertise to simplify the technology for me?
• Who can help me make the right technology choices for my organization?
• Who can create the most immediate access to the next important innovation?
• Who can partner with me to drive business transformation?
IBM Global Business Services provides access to some of the industry’s
foremost SAP experts who know SAP applications inside and out. From core
business platform and database expertise to in-depth knowledge of extracting
business value from data analytics to building and deploying mobile applications,
Global Business Services consultants are dedicated to helping you deploy the
SAP solution best suited to innovating and transforming your business, processes
and workflows. In addition, Global Business Services can extend your SAP deploy-
ment by taking advantage of exclusive industry mobile apps from the IBM and
Apple partnership, as well as services from IBM Interactive Experience, which spans
experience design, industry consulting and unprecedented access to Twitter data.

Take advantage of IBM’s technology
leadership for SAP solutions
Maximizing platform performance to obtain quicker insights is vital to competing
in today’s business environment. However, if you are an SAP customer looking to
implement new hardware, add new capacity or move from on-premises to the cloud,
the array of technology choices can be overwhelming.
So the challenge for your IT organization is to use techniques that rapidly
process multi-terabytes of data to create the immediate insights your business needs.
Fortunately, the high-performance IBM infrastructure components, such as DB2 and
Power, which are optimized for SAP applications, are engineered to deliver on the
three critical system expectations:
• Fast: IBM technology provides breakthrough performance for your SAP environ-
ment. It can reduce the traditional days and hours of processing time down to
minutes and seconds. You can analyze more data more efficiently than ever before
to uncover insights for growing revenue, reducing cost and lowering risk.
• Simple: With ready-to-use performance for your SAP environment, IBM solutions
deliver the ultimate in operational simplicity. This makes it easier to meet evolving
information needs and enables IT resources to focus on innovation instead of
routine maintenance.
• Agile: Analytical platform components for SAP offer true business agility,
enabling more flexible business response through a choice of on-premises or
cloud deployment options. You can better optimize resources, increase return
on investment and improve agility.
Further, IBM DB2 is SAP-optimized for faster analysis of critical information on
both Intel and Power platforms. SAP has recently extended support for DB2 to run
SAP Business Suite until 2025, providing you with a viable, long-term choice for your
SAP solution’s foundational database. With decades of collaborative SAP migration
experiences, IBM’s SAP-certified migration consultants have successfully migrated
tens of thousands of SAP instances to DB2, including on premises, in the cloud
or both.

Capitalize on IBM’s technical expertise
While capital expenditures (CAPEX) often grab attention, every CxO recognizes that
operational expenditures (OPEX) almost always define the long-term success of
a technology deployment. And the more complex the technology deployment,
the larger OPEX becomes as a percentage of lifecycle costs. This business fact is
especially true for SAP implementations, because of the cross-organizational and
transformative nature of most deployments.
Maximizing the power of your SAP deployment requires mastering the complex
interactions between the hardware and software technology, the IT operational
structure and processes, and the business processes benefiting from the actual
deployment. With over 20 years of experience in 160 countries, IBM Global
Technology Services® possesses the technology expertise to help you implement
and optimize your SAP deployment with SAP migration assistance, cloud service
offerings and after-sales service, including integration of non-SAP workloads.
As an example, IBM Cloud Managed Services for SAP Applications is designed to
deliver your SAP environment on an enterprise-class managed cloud infrastructure
that is security-rich, cost-effective and scalable. This helps you avoid hardware costs,
while gaining the flexibility and scalability of cloud, at service agreement levels
of 97.5 - 99.95 percent uptime, depending on your needs. And IBM’s skilled
SAP specialists manage the platform and databases so you can focus on innovation,
while on-demand provisioning of SAP software and self-service capabilities enable
you to accelerate the delivery of SAP services for faster time to value.

Additional deployment resources
IBM and SAP recognize the level of commitment an enterprise-level SAP implementa-
tion demands. Therefore, beyond the tools and teams already mentioned, IBM and
SAP have assembled additional resources to help ensure your SAP deployment
delivers the innovative transformation you expect.
IBM SAP International Competence Center
Located on the SAP headquarters campus in Walldorf, Germany, and operated
by IBM, the IBM SAP International Competence Center (ISICC) serves as the single
location where you can learn from IBM and SAP experts first hand. The center’s
main mission is to ensure customer value by combining IBM infrastructure,
middleware and services with the SAP product portfolio.
The ISICC represents nearly all aspects of IBM technology and services, and the
IBM staff works closely with SAP personnel to identify the best solution for joint
customers as well as assists sales representatives with technical questions.
Customers and IBM Business Partners can take advantage of ISICC-hosted
workshops or individually-tailored customer briefings.
IBM Client Center – Lab for SAP Solutions
IBM’s goal is to deliver high-value transformational capabilities for our customers.
The IBM Enterprise Application Center of Competency (EA CoC) and the IBM Client
Center – Lab for SAP Solutions harness the promise of today’s leading technologies-
and innovation that will be tomorrow’s foundation-to provide real, tangible business
value for organizations.
The IBM EA CoC helps organizations develop solutions and strategically deliver
on those solutions by providing thought leadership and guidance on how those
organizations can successfully undergo a digital front office transformation.
The IBM Client Center – Lab for SAP Solutions leverages subject matter experts,
an SAP landscape and strategic partnerships with SAP to drive innovation and
smarter results to customers that are taking advantage of the SAP platform.

The IBM EA CoC and the IBM Client Center – Lab for SAP Solutions unite the
technologies, innovations and people transforming industries today with cutting-edge
thought leadership from groups like IBM Research, IBM Watson™, IBM MobileFirst™
and SAP Labs to focus on how new models can be applied across the SAP ecosys-
tem. By bringing together the full depth and breadth of IBM, coupled with a strategic
partnership with SAP, organizations get to experience the kind of solutions that
can help them understand their customers better and ultimately be leaders in their
industry. The IBM EA CoC and IBM Client Center – Lab for SAP Solutions work
closely with our clients and with SAP with one common goal: drive maximum value.
Where do you turn to help move your organization through this process? You can
count on the IBM Client Center – Lab for SAP Solutions when you need help
optimizing your SAP environment to turn market challenges and new technologies
into business transformation reality. The IBM Client Center – Lab for SAP Solutions
and the IBM EA CoC will listen to your needs and work with you to define a struc-
tured, holistic approach to help you leverage your SAP investment. Your organization
will benefit from the intense focus these collaborative teams will place on solving your
front-office transformation challenges—because transformation without structure is
experimentation.
“In the past,
establishing a
business process for
a new product could
take up to a year.
Now we are able to
innovate, validate and
action new offerings
quickly, helping us
enter new markets
more rapidly and cost
effectively than before
and also thanks SAP
and IBM.”
—Maurice Koot, Chief Operating
Officer and Chief Financial Officer,
ABN AMRO Lease

Business transformation based on tested solutions
To help you better understand how IBM capabilities, technology and
SAP implementation expertise can help your business, the IBM Client
Center – Lab for SAP Solutions and the IBM EA CoC focus on:
• Leveraging the latest SAP Solutions in the cloud, analytics, mobile, social and
security spaces to build end-to-end industry-specific assets to showcase how
these tools can differentiate your enterprise, contribute to growth and cut cost
• Sharing real-world, industry use cases and assets to define business value and
uncover the benefits of IBM and SAP solutions
• Leveraging the latest thought leadership from IBM groups such as IBM Research,
IBM MobileFirst and IBM Watson to differentiate your business and drive value
• Helping you quickly develop personalized adoption plans to guide your organiza-
tion to success
• Driving design thinking with our customers through IBM and SAP co-innovation
programs
IBM EA CoC professionals work with IBM industry teams to take leading technology
capabilities and apply an industry-specific focus, working directly with SAP to
understand product and capability roadmaps.
IBM Global Financing
Because organizational transformation can be resource-intensive, IBM also helps
make the ownership of SAP solutions easier with financing options from IBM Global
Financing. Financing allows clients an alternative source of capital and the ability to
conserve cash for other strategic initiatives.

Simplify. Innovate. Transform.
As IT becomes more crucial to lines of business and the organizational bottom
line, competing successfully will demand transformative changes in the way you
operate internally and with your customers. Those changes bring the potential for
substantive gains, as well as increased risks associated with complex, interconnected
technologies.
For over 40 years, IBM has been one of SAP’s largest global partners and has
received its prestigious Pinnacle Award every year since inception—a record
31 Pinnacle Awards and counting.5
Such recognition supports the value of the
IBM and SAP alliance’s three foundational principles:
• Help customers innovate their processes and customer interactions.
• Use applications to gain deeper insights that produce bottom line results.
• Simplify the technological operations required for both.
As scalability becomes increasingly vital to your success, IBM’s ongoing recognition
as a global value-added reseller of SAP solutions brings you the unique ability
to deliver your SAP workloads through traditional on-premises, cloud or optimized
hybrid environments. And, that scalability is complemented by the flexibility of mobile
applications developed with collaborators like Apple.
Once you’ve made the decision to take advantage of those unique abilities, the
IBM and SAP alliance brings you additional resources to help ensure your success.
From business and technology consulting to learning centers, research labs and
financing, the alliance members are committed to helping you achieve the transfor-
mative success you demand.
Investigate the benefits that the IBM and SAP alliance can provide you, including
single vendor and point of contact, continuous cost optimization, scalable solutions
adjusted to the current demand and flexible payment models. We’re confident you’ll
find the IBM and SAP alliance can deliver the solution you need and want.
To learn more about how the IBM and SAP alliance can help you simplify, innovate
and transform your business for ongoing success, visit www.ibm-sap.com or
contact the IBM SAP International Competence Center at +49 6227 731099
or ISICC@de.ibm.com.
“With SAP ERP and
IBM Cloud Managed
Services for SAP
Applications, we have
the right infrastructure
in place to build the
customer-centric
processes that will
help us differentiate
our business and stay
a step ahead of the
competition.”
—Steve Vice, IT Manager, INEOS
Olefins & Polymers USA

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1
IBM. “IBM wins SAP Pinnacle Award in 2015.” Accessed
September 29, 2015. ibm.com/solutions/sap/us/en/
landing/pinnacle_awards.html
2
van der Hieden, Gilbert, Karamouzis, Frances, Doering,
Kris. Oct 16, 2014. “Magic Quadrant for SAP Application
Management Service Providers, Worldwide.” Gartner.
G00261614.
3
Tan, Susan. July 23, 2015. “Magic Quadrant for SAP Imple-
mentation Services, Worldwide.” Gartner. G00269493.
Gartner does not endorse any vendor, product or service
depicted in its research publications, and does not advise
technology users to select only those vendors with the
highest ratings or other designation. Gartner research
publications consist of the opinions of Gartern’s research
organization and should not be construed as statements
of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any
warranties of merchantability or fitness of a particular
purpose.
4
IDC. May 2014. “MarketScape: Worldwide SAP
Implementation Services Ecosystem 2014 Vendor
Assessment.” #248305.
5
IBM. “IBM wins SAP Pinnacle Award in 2015.” Accessed
September 29, 2015. ibm.com/solutions/sap/us/en/
landing/pinnacle_awards.html
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