The HIM department at the county hospital is having problems controlling the cost of release of information (ROI) expenses. The ROI personnel seems to spend a considerable amount of time searching and pulling files, copying, faxing, and mailing medical records. What are some possible reasons why so much time is being spent performing these tasks? What can the HIM director do to control the costs related to the ROI functions? .

1. The HIM department at the county hospital is having problems
controlling the cost of release of information (ROI) expenses.
The ROI personnel seems to spend a considerable amount of
time searching and pulling files, copying, faxing, and mailing
medical records. What are some possible reasons why so much
time is being spent performing these tasks? What can the HIM
director do to control the costs related to the ROI functions?