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The Future of Retail Webinar
The document explores how the in-store experience is crucial for the future of retail amidst challenges like mall closures and the rise of e-commerce. It emphasizes the importance of consumer personalization and innovative strategies, alongside the use of technology to enhance retail operations and supply chain efficiency. Key players in retail are adapting by creating engaging in-store experiences to attract and retain customers.
The Future of Retail Webinar
- 1. How the In-Store Experienceis Shaping the Future of Retail
- 2. 2 Our Agenda forToday Breaking down the in-store experience A crossroads in retail Legacy retailers, mall and the retail apocalypse. The in-store experience Blending technology and experiential retail. Introduction What Shiftonomics & Techstars is all about.
- 3. 3 The Art ofConsumer Personalization Leveraging your brand’s advantage. The Impact on Supply Chain Handling returns and delivery on- time and at scale. Digital Tools to Help Retailers Using technology to drive change.
- 4. 4 Introducing Shiftonomics The Worldof Work is Changing. Fast. • Bi-weekly newsletter about the changing world of hourly work ➡ Hand curated stories ➡ Exclusive Interviews ➡ Tips, tricks and tactics • Retail, call centers, distribution, fitness, healthcare and manufacturing
- 5. 5 Your virtual hosts Shiftonomics& Target Techstars Retail Taylor Pipes Ryan Broshar • Lead Content Writer, Shiftonomics • Managing Director, Target Techstars Retail • Founder & Managing Director, Matchstick Ventures
- 6. A Crossroads inRetail
- 7. 7 Current Climate ofAmerican Retail Legacy retailers closing or facing questions about their survival Year-to-Date 2018 Major US Store Closure Announcements
- 8. 8 The Fall ofthe Mall Losing anchor tenants is leading to mall closings
- 9. 9 Innovation Propels Retailinto the Future While certain malls lag behind, other retailers launch ahead
- 10. 10 It’s not anApocalypse Fighting through the noise • U.S. has over 1 million retail locations with annual sales increasing 4% YOY since 2010 • Online sales represent less than 10% of retail • Dollar General, GAP, Walmart and Target are growing Year-to-Date 2018 Major US Store Opening Announcements
- 11. The Importance of In-Store Experience
- 12. 12 The Big Idea Retail& the In-Store Experience
- 13. 13 What’s Behind ExperientialRetail? Finding what motivates your audience • F.O.M.O. • Seeking authenticity and local experiences • Food, drink and entertainment
- 14. 14 Who’s doing itbest? Challenging the in-store experience MartinPatrick3 Bonobos Warby Parker
- 15. The Art ofConsumer Personalization
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- 18. The Impact of ExperientialRetail on the Supply Chain
- 19. 19 Re-inventing Returns Re-introducing consumersto the supply chain
- 20. 20 How fast shoulddelivery be? Finding the right speed for your customers
- 21. 21 Alternative Channels forCommerce Pop-up stores & events
- 22. Digital Tools toHelp Retailers
- 23. 23 The Retail TechnologyLandscape Leveraging technology to satisfy your guests and employees • Pop-ups and kiosks • Workforce tools • Store management • Digital and interactive displays • In-store bots and chatbots
- 24. Thanks so muchfor joining us! shiftonomics.com @shiftonomics branchmessenger.com @branchmessenger @rbroshar