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ACESYMPOSIUMWEST-SANDIEGOMAY2013
THE FUTURE OF FITNESS –
INTEGRATED FITNESS UNLEASHED
THE FUTURE OF FITNESS
THETRENDSTHATWILLSHAPEHUMANFITNESSANDACTIVITY
0
10
20
30
40
50
60
1960 1970 1980 1990 2000 2010 2020 2030 2040
US ADULT FITNESS CLUB PARTICIPATION
STAGNATION:SEGMENTATIONRATHERTHAN
INNOVATION,WHILECOMPETITIVEINDUSTRIES
AREEVOLVINGE.G.
• ONLINEEXERCISE
• FITNESSGAMES
• NEWSPORTS
• NUTRITIONANDMEDICINE

FITNESS CLUBS ARE AT RISK
BUDGET CLUBS
MICRO-GYMS
• CROSSFIT–5,000clubs–$200permonth
• ORANGETHEORY–$23perclass/$159permonth
• SOULCYCLE–$32perclass+$30toreserveabike!
• PUREYOGA(US)–$145-$165permonth
• KOSAMA,OMNI,FITNESSTOGETHER,TITLEBOXING,UFC
ETC

INSIGHT: PEOPLE ARE PREPARED TO PAY MORE
TO ATTEND MICROS THAN TRADITIONAL CLUBS
• EXERTAINMENT–Makeexercisemorefun
• COMMUNITY–Makeclubsmoresocial
• HEALTH–Makeclubsmoreholistic
THREE AREAS OF OPPORTUNITY:

WE CAN GROUP THESE
UNDER ONE HEADING…
Whenweaskpeoplewhytheywanttojoinafitnessclubtheysaythingslike
weightloss,toningup,gettingfitter,feelingbetter,improvingtheirhealth.
Theseallcomeundertheheadingof“results”.Butpeoplecangettheseresults
intheirlivingroom,atthelocalpark,orbyrunningaroundtheblock.

SO WHY DO THEY JOIN OUR CLUBS?
Becausetheylack
MOTIVATION
Weareinthemotivationbusiness.
Whethertheyknowitornot,theworld’s
bestclubsaremastersofmeeting
thisneed.
HOW CAN WE MANAGE MOTIVATION?

Firstwehavetobeabletomeasureit-ifyoucan’tmeasure
somethingyoucan’tmanageit.

Sohowdowemeasuremotivation?Howdoweknowifwe’re
doingagreatjobofmotivatingpeople?
Peoplewhoattendtheclubmoreoftenwill
refermorefriends,staylongerandpaymore.
Attendanceisthemostimportantmetricin
ourindustry.
IT’S SIMPLE, 
THEY ATTEND MORE OFTEN.
Now let’s talk about motivation using the three areas of opportunity identified
in the Future of Fitness research: exertainment, community and health.
EXERTAINMENT
MOREMOTIVATINGEXERCISEENVIRONMENTS
GX STUDIOS
CHECKOUTLESMILLSWORLDCLASSSTUDIOSEARCHATWWW.LESMILLS.COM
SMALL GROUP TEAM
TRAINING SPACE
“Mostofusaren’treallyhealthclubs,we’re
notevenclubs.We’rejustplaceswhere
peoplecometoliftweightsandrunona
treadmill”
–MichaelScottScudder
SOCIAL MOTIVATION/ COMMUNITY
SELL THE LONG-TERM RELATIONSHIP	
  
	
  
MAKE EXERCISE SOCIAL	
  
	
  
GroupFitness
 SmallGroup/TeamTraining
 PersonalTraining
 EventTraining
GROUP TRAINING

Manyfullserviceclubsarebeinghurtbylow-budgetcompetitors. 
Atthesametime,therearesuccessfulnewclubmodelsevolving:
•  Crossfit–4,600clubs-$200permonth
•  OrangeTheory-$23perclass/$159permonth
•  SoulCycleandFlywheel(US)-$32perclass
•  PureYoga(AsiaandUS)–$145-$165permonth
•  Kosama,Omni,FitnessTogether,TitleBoxing,UFCetcetc
Example: 
EvolutionoftheExercycle

1980 
Old-fashionedstationarybike
1985 
Computerizedbike
1990 
Cardiotheatre
1995  Spinningclass
Now 
Standardized,quality-assuredclasses

MOTIVATION: GROUP TRAINING
GFisthemosteffectivewayofcreating
motivationfortheaveragefitnessmember
WHAT ABOUT PERSONAL TRAINING AND SMALL GROUP
TRAINING – DON’T THEY ACHIEVE THE SAME THINGS?
Yesabsolutely. Thesearewonderfulinnovationsthathave
revolutionizedpartsofourindustry.Andfacilityoperatorslovethem
becausetheycanchargeforthem.Howevereventheworld’sbestonly
engagearound10%oftheirattendancesinPTand3-4%inSmallGroup
Training.

GroupExerciseattractsandmotivatesthemasses.Someof
theworld’smostsuccessfulfacilitieshaveover50%oftheir
attendancesinGroupExercise.

“GroupExercisemembersattendmoreregularly,remainmembers
longer,makemorereferrals,perceivegreatervalueintheir
memberships(i.e.willpaymore)anddonotleavewhenabudgetgym
opensnearby!”
GROUP FITNESS 2.0
REFERRAL
Mostloyalmembers
ACQUISITION
Potentialguestdriver
RETENTION
Highusage
MEMBER LIFE CYCLE
Isolation
Genericbasicprogramming

Instructordrivenprograms

Primarycertificationsrequired

Requiredbusinesssilomanaged
by“GXinstructormademanager”
Value
Programdrivenschedulingwith
sportsconditioningtodanceto
mindbody

RiseofstudiospaceforCF,MMA,
Yoga,Barre,etc..

Hybridinstructorsontherise–
PTandGX
Offense
UsebenefitsofGroupFitnessasa
primarysellingfocusinclubs

Keyisdifferentiationon
execution–service&experience
morethanproduct

Programmingbysegment–youth,
senior,babyboomer,athletes
YESTERDAY, TODAY AND TOMMOROW
Future
Present
Past
Riseofspecialized studiospace
FROM CROSSFIT TO HITT TO GRIT
CLUB WITHIN A CLUB
CLUB WITHIN A CLUB FOR MILLENIALS
IsitGroupXorisitTraining?
§  Segregatedfitnessteams 
§  Trainersdon’tutilizeGroupX
§  GroupXinstructorsdon’tsupportPT
§  Membersalignbasedonexperience
Programmingdeterminesbest“coach”intheclub
WHO OWNS THE SMALL GROUP SPACE?
WHATAREYOUSOLVINGFOR?
•  Activeclientgrowth?
•  Frequencyofclientinteractions?
•  Margingrowth
Programmingdeterminesbest“coach”intheclub
WATCHOUTS
•  Activeclientcannibalization
•  Flatrateversussessionburn
•  Programmedorfreestyle?
•  Howtoenticenewpeople
START AT THE BEGINNING
§  FROM:
§  ABC’sofSales
§  Servicesecondary
§  Onesizefitsall
§  Traditionaladvertising
§  Wordofmouthreferrals1to1
Vendorssellfortoday,partnerssellfortomorrow
§  TO:
§  Salesplusservice
§  Educationmatters
§  Differentiatedofferings
§  Socialmediaimpact
§  Wordofmouthreferral1to
10/100/1000
EVOLUTION - VENDORSHIP TO PARTNERSHIP
CLUBS WITHIN CLUBS
Productscreatedasspecificeventtrainingprograms.
Designedaroundanorganisedevent(egmarathon,cyclechallenge,triathlon).

Trainingorganisedin8or12weekblockswithanemphasisonguidance,
supportandmotivation.
Clearsenseofpurposeculminatingintheeventitselfandthepersonal
satisfactionofcompletingit.

Participantspaytheclubdirect,pricesvary.
Availabletobothmembersandnon-members.
LESMILLSRIDE™ LESMILLSRUN™ LESMILLSTRI™	
  	
  
	
  	
  
SOCIAL MEDIA
ISREVOLUTIONIZINGOURABILITYTOCOMMUNICATE
BUT…
IT’SNOTASEASYASITLOOKS.
ENGAGEMENT,INTERESTANDAUTHENTICITYAREKEY.
OTHERWISEIT’SMEANINGLESS
EDUCATION=MOTIVATION
Between2006-2016thecostoftheAmericanhealthsystem
willalmostdoubleto$4.1trillionperyear*.

Itseemsthatourhealthisdeterioratingatalmostasquickly
asthesecostsareincreasing. Thecurrentsystemclearly
isn’tworking-there’sgottobeabetterway!

*2006USTreasuryReport

THE HEALTH OPPORTUNITY
EDUCATION:
BECOMETRUE‘HEALTHCLUBS’
Healthclubsneedtobecomemorethanjustplaceswhere
peoplegotouseexercisemachines!Weneedtobecometrue
providersofholistichealth.Educationchangeslivesand
yourmemberswillloveyouforit.Afewplacestostart:

• Mercola.com
• YoungerNextYear–Crowley/Lodges
• TheOmnivore’sDilemma–MichaelPollan
• You:TheOwner’sManual–Roizen/Oz
TALK TO YOUR
MEMBERS

CREATEAPERSONALRELATIONSHIPWITH
YOURMEMBERS

CHOOSETHERIGHTMEDIUMFORTHEM:
ONEWAYCOMMUNICATION?
TWOWAY? 
SOCIALMEDIA?
“CREATEACAUSE,
NOTABUSINESS”
-TomPeters


STAND FOR SOMETHING


Peopledon’tcometoworktoincreaseshareholder
value,theywanttomakeadifference!	
  
THEMOSTSUCCESSFULBUSINESSES
INTHEWORLDCAREABOUTMORE
THANJUSTMAKINGMONEY	
  
	
  
STAND FOR SOMETHING
	
  
	
  
Wearetheexactoppositeofthecigaretteandjunkfood
companiesandwehaveanintimaterelationshipwitha
largepercentageoftheworld’swealthiestpeople. 

LET’S CREATE A FITTER PLANET
Theworldisfacingagreatholistichealthchallengeandourindustry
isperfectlypositionedtoplayabigpartinthesolution.
• Reducefacilitycosts
• Attractmoremembers
• Improvememberhealth
• Increasestaffengagement
• Improveenvironment
• Mitigateglobalrisk
REASONS TO BECOME A GREEN
FACILITY
WECANCHANGEOURHEALTHANDTHATOFTHE
PLANETBYONESIMPLEMEANS:

WHATWEPUTINOURMOUTHS
FITTER FOOD
Individualsandbusinessescannotbeallowedtodestroy
ourgreatestcommunalassets.Ourleadersneedtolead
ontheseissues!
Fitnessindustryinitiatives:
• Physicaleducationbackinschools,junkfoodout
• Betterurbandesign
• Taxincentivestobeslimandfit
• Encouragehealthyeating(taxjunkfood!)
• Healthierenvironment

FITTER GOVERNMENT
Therearehundredsofgreatideas,fromlow
energylightingandappliances,tolow-flow
showerheadsandtoilets,tosigningwitha
renewableenergyprovideroreveninstalling
solarenergy.

Haveaprofessionalgreenauditdoneonyour
business.Thereareincrediblesavingstobe
madeinresourceuseandyourownmoney.


FITTER FACILITIES
EXERTAINMENT,COMMUNITY,EDUCATION
Healthclubattendancehasbecomethebiggestadult
“sport”intheWesternWorld. Biggerthanfootball,tennis
andgolfcombined. Butwehavetraditionallylackedthe
excitementandsocialengagementofsports,and
behavedmoreasgymsthanastruehealthclubs. The
fasterwecanchangethat,thebiggerourfuture!

MOTIVATION:
THE BIG OPPORTUNITY
ACESYMPOSIUMWEST-SANDIEGOMAY2013
THE FUTURE OF FITNESS –
INTEGRATED FITNESS UNLEASHED

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