Agile Tour Beirut 2014 
The Facilitator Toolbox
Thanks to our sponsors 
2 présentation IT&L@bs
Thanks to our support sponsors & partners 
Partner Partner Partner 
Support Sponsor Support Sponsor Media Partners 
3 présentation IT&L@bs
The speakers – Simon JAILLAIS 
@sjaillais sjaillais.wordpress.com 
4 présentation IT&L@bs 
simon.jaillais@orange.com
The speakers – Aurélien MORVANT 
@AurelienMorvant 
5 présentation IT&L@bs 
In love with Celine 
With our son 
We live in french britany 
change 
The fear 
skydiver 
Bungee coach 
3:42 7:12 
3:42 7:12 
3:42 7:12 
I try to helop people who whant to pass from a stable 
state to the worst state : leaving the ground and jump 
from a bridge et loosing control 
Makes every moment of your life the best one!
Agenda 
14h10 14h15 14h25 10h25 14h45 14h55 
6 présentation IT&L@bs 
The Facilitator toolbox ! 
Every participant take one of each 
colored cards 
Next session 
Intro 
Facilitator 
and 
Workshop 
The participants select a specific 
workshop 
Conclusion 
Workshop timeline 
presentation
We start and end on 
7 présentation IT&L@bs 
time 
We respect the 
person who is 
speaking 
One conversation at 
a time 
Take account of all 
opinions 
Workshop 
Rules 
The workshop rules
Facilitator 
8 présentation IT&L@bs 
http://ica-international.org/
Workshop brief – the 7P 
What are the risks to be known before doing 
this workshop ? 
What do we need to think in a 
logistical point of view ? 
Will the participants have to 
prepare something ? 
9 présentation IT&L@bs 
Pitfalls 
Purpose 
People 
Process Product 
Practical 
concerns 
Preparation 
What are the goals of the workshop ? 
Why do we meet ? 
Who will be there ? 
Which role will have the different 
people ? 
What is waited at the end of the workshop ? 
In order to aim the goals of th workshop 
what will be the process ? 
« A good workshop spend 70% of time in setup … »
10 présentation IT&L@bs 
IT Professional Services 
Project kickoff 
The Facilitator Toolbox ! 
Exit 
Project closing Team building 
Problem solving 
using creativity 
Manage a team
11 présentation IT&L@bs 
Project Kick-off 
Workshop timeline proposal 
Contextual introduction Pecha Kucha 
Sharing knowledge Vernishing-day 
Learning each other The Panini 
co-construction workshop Bottleneck Game 
Imagination workshop Success and worst nightmare keys 
Action plan WWWWHW (QQOQCP)
12 présentation IT&L@bs 
Project Kick-off 
Pecha-Kucha 
< 10 minutes 
20 slides 
20 seconds per slide 
Automatic reading mode 
6 minutes et 40 seconds
Project Kick-off 
60 minutes 
13 présentation IT&L@bs 
Vernishing-day
14 présentation IT&L@bs 
Project Kick-off 
The Panini 
60 minutes
15 présentation IT&L@bs 
Project Kick-off 
The Bottleneck Game 
60 minutes
16 présentation IT&L@bs 
Project Kick-off 
Success and worst nightmare keys 
60 minutes
17 présentation IT&L@bs 
Project Kick-off 
WWWWHW 
(QQOQCP) 
30 minutes
18 présentation IT&L@bs 
IT Professional Services 
Project kickoff 
The Facilitator Toolbox ! 
Exit 
Project closing Team building 
Problem solving 
using creativity 
Manage a team
19 présentation IT&L@bs 
Project closing 
Workshop timeline proposal 
Contextual introduction Pecha Kucha 
Share your feeling Persona Tree 
Continous Improvement Perfection Game 
Remember TimeLine
20 présentation IT&L@bs 
Project closing 
Pecha-Kucha 
< 10 minutes 
20 slides 
20 seconds per slide 
Automatic reading mode 
6 minutes et 40 seconds
21 présentation IT&L@bs 
Project closing 
Persona Tree 
15 minutes
22 présentation IT&L@bs 
Project closing 
Perfection Game 
60-120 minutes 
On a 1 to 10 scale, evaluate this 
project theme ? 
1 5 10 
On this theme, what from your point 
of view ihas been working during the 
project ? 
What should be necessary to 
modify or to add to get a 10 
(perfection)? 
Questions 
ou words 
helping the 
reflexion 
process 
Indicators/ 
Visuals 
Theme Label
XXXX 201x Août 
23 présentation IT&L@bs 
Project closing 
TimeLine 
60 minutes 
201x 
Mars 
201x 
Juillet 
201x 
Décembre 
2013x 
Etape Etape Etape Etape Etape
24 présentation IT&L@bs 
IT Professional Services 
Project kickoff 
The Facilitator Toolbox ! 
Exit 
Project closing Team building 
Problem solving 
using creativity 
Manage a team
Problem solving using creativity 
25 présentation IT&L@bs 
Workshop timeline proposal 
Ice-Breaker • A letter a concept 
• Purge Technique de 
créativité 
• Analogies game Technique de 
créativité 
Plan d’actions • WWWWHW (QQOQCP)
Problem solving using creativity 
26 présentation IT&L@bs 
A letter a concept 
15 minutes 
HI,JK, WXYZ are grouped
Problem solving using creativity 
27 présentation IT&L@bs 
FiTnhdi nsoAkl upotruioto bnolf et tomhg ee tbhoexr
Problem solving using creativity 
28 présentation IT&L@bs 
The purge 
30 minutes
Problem solving using creativity 
29 présentation IT&L@bs 
The analogies 
60-120 minutes 
Call center 
• Centres d’appel 
d’urgence 
Traffic regulation 
• Gare/aiguillage 
• Barrière péage 
• RER A 
Seminar 
organization 
Restaurant 
reception 
Quality control 
Stock 
managemnet 
shopping at IKEA Ski : chairlifts 
Nursery 
registration 
JO atthletes 
selection 
Selecting a 
holiday 
destination based 
on the budget 
Housing 
allocation
Problem solving using creativity 
30 présentation IT&L@bs 
WWWWHW (QQOQCP) 
30 minutes
31 présentation IT&L@bs 
IT Professional Services 
Project kickoff 
Facilitator toolbox! 
Exit 
Project closing Team Building 
Problem solving 
using creativity 
Team 
organization
32 présentation IT&L@bs 
Team Building 
Workshop timeline proposal 
Check-in Persona tree 
Co-construction workshop Bridge game 
Trust building workshop Crevasse 
Sharing workshop Give and take matrix 
Team retrospective Speed Boat 
Action plan WWWWHW (QQOQCP) 
Engagment Engagment line
33 présentation IT&L@bs 
Team Building 
Persona Tree 
15 minutes
34 présentation IT&L@bs 
Team Building 
The bridge 
30 minutes
35 présentation IT&L@bs 
Team Building 
The crevasse 
30 minutes
36 présentation IT&L@bs 
Team Building 
Give and take matrix 
60-75 minutes 
Acteur 1 Acteur 2 Acteur 3 
Acteur 1 
Acteur 2 
Acteur 3 
http://www.gamestorming.com/games-for-design/give-and-take-matrix/
37 présentation IT&L@bs 
Team Building 
Speed Boat 
45-60 minutes
38 présentation IT&L@bs 
Team Building 
WWWWHW (QQOQCP) 
30 minutes
39 présentation IT&L@bs 
Team Building 
Engagment line 
30 minutes
40 présentation IT&L@bs 
IT Professional Services 
Project kickoff 
The facilitator toolbox! 
Exit 
Project closing Team building 
Problem solving 
using creativity 
Team 
organization
41 présentation IT&L@bs 
Team organization 
Organization proposal 
Manager coaching Servant Leader 
Empowering team Core Protocole 
Practicals Speed meeting 
Stand Up
Manager Team 
42 présentation IT&L@bs 
Team organization
Becoming a Servant Leader 
43 présentation IT&L@bs 
Team organization 
Manager 
Listening 
Empathy 
Relieve 
Awareness 
Persuasion 
Conceptualization 
Foresight 
Support 
Development of other 
Creating a community 
http://en.wikipedia.org/wiki/Servant_leadership
Ownership of Core Protocole 
44 présentation IT&L@bs 
Team organization 
Pass 
Checkin 
Checkout 
Decision 
Solving 
Intent control 
Perfection game 
personal alignment 
Investigation 
Help call 
Protocole control 
http://www.mccarthyshow.com/download-the-core/
45 présentation IT&L@bs 
Team organization 
The Speed Meeting 
7 minutes 
Once per week
46 présentation IT&L@bs 
Team organization 
The Stand Up 
Rythme and duration to define together and to adjust
47 présentation IT&L@bs 
IT Professional Services 
Project kickoff 
The facilitator toolbox! 
Exit 
Project closing Team building 
Problem solving 
using creativity 
Team 
organization
Conclusion 
48 présentation IT&L@bs 
bring many 
values 
Collaborative 
practices 
Importance 
of these 
moments 
Enriching 
your agile 
practices 
A good way 
to pollinate 
A moment of 
co-construction, 
Of cohesion 
Of 
communication 
... 
... To create the 
motivation for 
your team
Resources 
49 présentation IT&L@bs 
http://www.qualitystreet.fr/ 
http://www.lifeisaseriousgame.com 
http://www.agilegamesfrance.fr/index.php?title=Accueil 
http://www.gamestorming.com/ 
http://www.management30.com/workouts/
Thanks you 
شكرا 
Agile Tour Beirut 2014 
@sjaillais @AurelienMorvant

The facilitator toolbox at beirut2014

  • 1.
    Agile Tour Beirut2014 The Facilitator Toolbox
  • 2.
    Thanks to oursponsors 2 présentation IT&L@bs
  • 3.
    Thanks to oursupport sponsors & partners Partner Partner Partner Support Sponsor Support Sponsor Media Partners 3 présentation IT&L@bs
  • 4.
    The speakers –Simon JAILLAIS @sjaillais sjaillais.wordpress.com 4 présentation IT&L@bs simon.jaillais@orange.com
  • 5.
    The speakers –Aurélien MORVANT @AurelienMorvant 5 présentation IT&L@bs In love with Celine With our son We live in french britany change The fear skydiver Bungee coach 3:42 7:12 3:42 7:12 3:42 7:12 I try to helop people who whant to pass from a stable state to the worst state : leaving the ground and jump from a bridge et loosing control Makes every moment of your life the best one!
  • 6.
    Agenda 14h10 14h1514h25 10h25 14h45 14h55 6 présentation IT&L@bs The Facilitator toolbox ! Every participant take one of each colored cards Next session Intro Facilitator and Workshop The participants select a specific workshop Conclusion Workshop timeline presentation
  • 7.
    We start andend on 7 présentation IT&L@bs time We respect the person who is speaking One conversation at a time Take account of all opinions Workshop Rules The workshop rules
  • 8.
    Facilitator 8 présentationIT&L@bs http://ica-international.org/
  • 9.
    Workshop brief –the 7P What are the risks to be known before doing this workshop ? What do we need to think in a logistical point of view ? Will the participants have to prepare something ? 9 présentation IT&L@bs Pitfalls Purpose People Process Product Practical concerns Preparation What are the goals of the workshop ? Why do we meet ? Who will be there ? Which role will have the different people ? What is waited at the end of the workshop ? In order to aim the goals of th workshop what will be the process ? « A good workshop spend 70% of time in setup … »
  • 10.
    10 présentation IT&L@bs IT Professional Services Project kickoff The Facilitator Toolbox ! Exit Project closing Team building Problem solving using creativity Manage a team
  • 11.
    11 présentation IT&L@bs Project Kick-off Workshop timeline proposal Contextual introduction Pecha Kucha Sharing knowledge Vernishing-day Learning each other The Panini co-construction workshop Bottleneck Game Imagination workshop Success and worst nightmare keys Action plan WWWWHW (QQOQCP)
  • 12.
    12 présentation IT&L@bs Project Kick-off Pecha-Kucha < 10 minutes 20 slides 20 seconds per slide Automatic reading mode 6 minutes et 40 seconds
  • 13.
    Project Kick-off 60minutes 13 présentation IT&L@bs Vernishing-day
  • 14.
    14 présentation IT&L@bs Project Kick-off The Panini 60 minutes
  • 15.
    15 présentation IT&L@bs Project Kick-off The Bottleneck Game 60 minutes
  • 16.
    16 présentation IT&L@bs Project Kick-off Success and worst nightmare keys 60 minutes
  • 17.
    17 présentation IT&L@bs Project Kick-off WWWWHW (QQOQCP) 30 minutes
  • 18.
    18 présentation IT&L@bs IT Professional Services Project kickoff The Facilitator Toolbox ! Exit Project closing Team building Problem solving using creativity Manage a team
  • 19.
    19 présentation IT&L@bs Project closing Workshop timeline proposal Contextual introduction Pecha Kucha Share your feeling Persona Tree Continous Improvement Perfection Game Remember TimeLine
  • 20.
    20 présentation IT&L@bs Project closing Pecha-Kucha < 10 minutes 20 slides 20 seconds per slide Automatic reading mode 6 minutes et 40 seconds
  • 21.
    21 présentation IT&L@bs Project closing Persona Tree 15 minutes
  • 22.
    22 présentation IT&L@bs Project closing Perfection Game 60-120 minutes On a 1 to 10 scale, evaluate this project theme ? 1 5 10 On this theme, what from your point of view ihas been working during the project ? What should be necessary to modify or to add to get a 10 (perfection)? Questions ou words helping the reflexion process Indicators/ Visuals Theme Label
  • 23.
    XXXX 201x Août 23 présentation IT&L@bs Project closing TimeLine 60 minutes 201x Mars 201x Juillet 201x Décembre 2013x Etape Etape Etape Etape Etape
  • 24.
    24 présentation IT&L@bs IT Professional Services Project kickoff The Facilitator Toolbox ! Exit Project closing Team building Problem solving using creativity Manage a team
  • 25.
    Problem solving usingcreativity 25 présentation IT&L@bs Workshop timeline proposal Ice-Breaker • A letter a concept • Purge Technique de créativité • Analogies game Technique de créativité Plan d’actions • WWWWHW (QQOQCP)
  • 26.
    Problem solving usingcreativity 26 présentation IT&L@bs A letter a concept 15 minutes HI,JK, WXYZ are grouped
  • 27.
    Problem solving usingcreativity 27 présentation IT&L@bs FiTnhdi nsoAkl upotruioto bnolf et tomhg ee tbhoexr
  • 28.
    Problem solving usingcreativity 28 présentation IT&L@bs The purge 30 minutes
  • 29.
    Problem solving usingcreativity 29 présentation IT&L@bs The analogies 60-120 minutes Call center • Centres d’appel d’urgence Traffic regulation • Gare/aiguillage • Barrière péage • RER A Seminar organization Restaurant reception Quality control Stock managemnet shopping at IKEA Ski : chairlifts Nursery registration JO atthletes selection Selecting a holiday destination based on the budget Housing allocation
  • 30.
    Problem solving usingcreativity 30 présentation IT&L@bs WWWWHW (QQOQCP) 30 minutes
  • 31.
    31 présentation IT&L@bs IT Professional Services Project kickoff Facilitator toolbox! Exit Project closing Team Building Problem solving using creativity Team organization
  • 32.
    32 présentation IT&L@bs Team Building Workshop timeline proposal Check-in Persona tree Co-construction workshop Bridge game Trust building workshop Crevasse Sharing workshop Give and take matrix Team retrospective Speed Boat Action plan WWWWHW (QQOQCP) Engagment Engagment line
  • 33.
    33 présentation IT&L@bs Team Building Persona Tree 15 minutes
  • 34.
    34 présentation IT&L@bs Team Building The bridge 30 minutes
  • 35.
    35 présentation IT&L@bs Team Building The crevasse 30 minutes
  • 36.
    36 présentation IT&L@bs Team Building Give and take matrix 60-75 minutes Acteur 1 Acteur 2 Acteur 3 Acteur 1 Acteur 2 Acteur 3 http://www.gamestorming.com/games-for-design/give-and-take-matrix/
  • 37.
    37 présentation IT&L@bs Team Building Speed Boat 45-60 minutes
  • 38.
    38 présentation IT&L@bs Team Building WWWWHW (QQOQCP) 30 minutes
  • 39.
    39 présentation IT&L@bs Team Building Engagment line 30 minutes
  • 40.
    40 présentation IT&L@bs IT Professional Services Project kickoff The facilitator toolbox! Exit Project closing Team building Problem solving using creativity Team organization
  • 41.
    41 présentation IT&L@bs Team organization Organization proposal Manager coaching Servant Leader Empowering team Core Protocole Practicals Speed meeting Stand Up
  • 42.
    Manager Team 42présentation IT&L@bs Team organization
  • 43.
    Becoming a ServantLeader 43 présentation IT&L@bs Team organization Manager Listening Empathy Relieve Awareness Persuasion Conceptualization Foresight Support Development of other Creating a community http://en.wikipedia.org/wiki/Servant_leadership
  • 44.
    Ownership of CoreProtocole 44 présentation IT&L@bs Team organization Pass Checkin Checkout Decision Solving Intent control Perfection game personal alignment Investigation Help call Protocole control http://www.mccarthyshow.com/download-the-core/
  • 45.
    45 présentation IT&L@bs Team organization The Speed Meeting 7 minutes Once per week
  • 46.
    46 présentation IT&L@bs Team organization The Stand Up Rythme and duration to define together and to adjust
  • 47.
    47 présentation IT&L@bs IT Professional Services Project kickoff The facilitator toolbox! Exit Project closing Team building Problem solving using creativity Team organization
  • 48.
    Conclusion 48 présentationIT&L@bs bring many values Collaborative practices Importance of these moments Enriching your agile practices A good way to pollinate A moment of co-construction, Of cohesion Of communication ... ... To create the motivation for your team
  • 49.
    Resources 49 présentationIT&L@bs http://www.qualitystreet.fr/ http://www.lifeisaseriousgame.com http://www.agilegamesfrance.fr/index.php?title=Accueil http://www.gamestorming.com/ http://www.management30.com/workouts/
  • 50.
    Thanks you شكرا Agile Tour Beirut 2014 @sjaillais @AurelienMorvant