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P ris, France 
16 & 17 October, 2014 
Copyright © Institut Lean France 2014 
® Lean IT Summit 
® 
Lean Thinking in IT 
Marie-Pia IGNACE – Institut Lean France 
mp.ignace@leanfrance.fr
2 
Value 
Flow 
Pull 
Perfection 
People
3 
Flow 
Pull 
Perfection 
People 
Value
Clients 
Employees 
Functions 
Us 
Who are your clients?
5 
Clients 
Employees 
Functions 
Who are your clients? 
Business 
. 
.
6 
What is your value?
7 
What is your value?
8 
Pull 
Perfection 
People 
Value 
Flow
9 
Flow 
is for 
velocity 
?
10 
Extract from C. Chabiron - http://www.lean.enst.fr/wiki/bin/view/Lean/LesPresentations
11 
23 
1 
days 
Flow 
1. Connect the dots 2. Manage your red bins
12 
Perfection 
People 
Value 
Flow 
Pull
13 
As fast as your client requests it - As late as possible
14 
+10 
0 
days 
Pull 
1. Calculate your takt time 2. Let it lead your process
15 
People 
Value 
Flow 
Pull 
Perfection
16 
Perhaps the biggest challenge I see is the application of lean management principles to software creation, which is highly complex, with numerous opportunities for defects. … The only real testing happens once the software is completed, with the customer as a beta tester. To me, this is unacceptable; we would never do that with a washing machine. 
« 
» 
Marc Onetto served as a Senior Vice President of Worldwide Operations at Amazon.com
17 
Availability of the infrastructure 
- 
Count the 9 
Year 0 – 98,993% 
Year 1 – 99,373% 
Year 2 – 99,696% 
TPM in IT
18 
eXtreme-Programming 
Small batches 
Reduce dependencies SW/HW 
Automated continuous integration 
Design-By-Contract 
0.05 defects /Kloc 
Quality of the code - Count the Kloc
Perfection 
19 
Value 
Flow 
Pull 
People
Presentation title- Speaker Name 
20 
I found what Toyota did so remarkable. The company thought about the assembly line as a way to get product out. But it also engaged people in solving problems. And that turned the company into a creative environment. 
« 
» 
Pixar's co-founder Ed Catmull
21
P ris, France 
16 & 17 October, 2014 
Copyright © Institut Lean France 2014 
® Lean IT Summit 
® 
Lean Thinking in IT 
Marie-Pia IGNACE – Institut Lean France 
mp.ignace@leanfrance.fr

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Lean Thinking in IT by Marie-Pia Ignace, Lean IT Summit 2014

  • 1. P ris, France 16 & 17 October, 2014 Copyright © Institut Lean France 2014 ® Lean IT Summit ® Lean Thinking in IT Marie-Pia IGNACE – Institut Lean France mp.ignace@leanfrance.fr
  • 2. 2 Value Flow Pull Perfection People
  • 3. 3 Flow Pull Perfection People Value
  • 4. Clients Employees Functions Us Who are your clients?
  • 5. 5 Clients Employees Functions Who are your clients? Business . .
  • 6. 6 What is your value?
  • 7. 7 What is your value?
  • 8. 8 Pull Perfection People Value Flow
  • 9. 9 Flow is for velocity ?
  • 10. 10 Extract from C. Chabiron - http://www.lean.enst.fr/wiki/bin/view/Lean/LesPresentations
  • 11. 11 23 1 days Flow 1. Connect the dots 2. Manage your red bins
  • 12. 12 Perfection People Value Flow Pull
  • 13. 13 As fast as your client requests it - As late as possible
  • 14. 14 +10 0 days Pull 1. Calculate your takt time 2. Let it lead your process
  • 15. 15 People Value Flow Pull Perfection
  • 16. 16 Perhaps the biggest challenge I see is the application of lean management principles to software creation, which is highly complex, with numerous opportunities for defects. … The only real testing happens once the software is completed, with the customer as a beta tester. To me, this is unacceptable; we would never do that with a washing machine. « » Marc Onetto served as a Senior Vice President of Worldwide Operations at Amazon.com
  • 17. 17 Availability of the infrastructure - Count the 9 Year 0 – 98,993% Year 1 – 99,373% Year 2 – 99,696% TPM in IT
  • 18. 18 eXtreme-Programming Small batches Reduce dependencies SW/HW Automated continuous integration Design-By-Contract 0.05 defects /Kloc Quality of the code - Count the Kloc
  • 19. Perfection 19 Value Flow Pull People
  • 20. Presentation title- Speaker Name 20 I found what Toyota did so remarkable. The company thought about the assembly line as a way to get product out. But it also engaged people in solving problems. And that turned the company into a creative environment. « » Pixar's co-founder Ed Catmull
  • 21. 21
  • 22. P ris, France 16 & 17 October, 2014 Copyright © Institut Lean France 2014 ® Lean IT Summit ® Lean Thinking in IT Marie-Pia IGNACE – Institut Lean France mp.ignace@leanfrance.fr