The Facebook Marketplace - Gain 'Buzz'
As Well As Profit from Social Media
Campaigns
                           Eliot Connor
Topics




    1) Facebook by numbers

    2) Why have a Facebook page

    3) Why will this enable me to sell more

    4) How and why do I advertise to grow this




                                                 2
Stat Attack
Facebook stats




                 3
Facebook Penetration in Asia
                Country     Active Users Internet Users Penetration

              Singapore      2,970,000     3,658,400       81%
              Malaysia      12,700,000     16,902,600      75%
              Philippines   28,000,000     29,700,000      94%
              Thailand      14,800,000     18,310,000      81%
              Indonesia     52,200,000     39,600,000     132%
              Vietnam        4,440,000     29,268,606      15%
              Australia     11,700,000     17,033,826      69%
              India         52,600,000    100,000,000      53%
              Taiwan        12,300,000     16,147,000      76%
              Japan         12,000,000     99,182,000      12%
              Hong Kong      4,130,000     4,878,713       85%
              Korea          9,320,000     39,440,000      24%

              New Zealand    2,240,000     3,600,000       62%
              Macau           223,800       280,900        80%
              Brunei          262,300       318,900        82%
              Bangladesh     2,850,000     1,735,020      164%
              Pakistan       6,840,000     20,431,000      33%
              Total         229,576,100   440,486,965      52%

                                                                      6
…More often than anywhere else


                                             Hours spent per
                                            person per month



                                             6:35
                                                40%
                                                        of all time spent on
                                 3:20                   the top 10 websites
                                                            in the world


              1:55 2:07



             MicrosoftTM YahooTM GoogleTM       Facebook

                                  Desktop
                                                                               7
Linking Internally
1:1 relationships




                     8
Why build a Facebook page?




                             9
Why build a Facebook page?




                             10
People are extremely engaged on Facebook…




                85%
                 of people on Facebook
                  are content creators




                             5.5B stories
                           posted every day
                              (worldwide, average)



                                                     11
And they’re interacting with each other




                     180B news feed
                   impressions every day
                      (worldwide, average)

                                             12
Your brand can be in the center of this engagement




                                                     13
…with more real estate than other publishers
Breakthrough with bigger ads




     2x
    the size of a
  300x250 banner
Your brand can be the core of a mobile experience




                            Full
                         screen on
                          mobile




                                                    15
Use Page Posts in news feed to engage across platforms –
wherever people are




                   >10X
                    more engagement
                    with Page posts in
                     the news feed




                                                           16
The power of social context
What is Social Context




                         18
2 degrees of separation



                          Facebook population




                    Friends of fans



                                 Fan base




                                                19
Influence people more powerfully and authentically via
word of mouth at scale




         I just bought this for $300. Check it out!




            92%                                              47%
       trust word of mouth                            trust TV, radio & newspaper
        of friends & family

                                                                                    20
Generate higher brand resonance than other online ad
campaigns



Better ad recall

 online average




 Facebook
                                +98%

Greater brand awareness

 online average




 Facebook
                          +31
                           %
                                                       21
Capture more conversions more effectively
than the online average




Share of conversions
                        35%
 online average          lower cost per
                           conversion


                                          +192%
 Facebook




                                                  22
Drive offline sales
In an analysis of 60+ campaigns on Facebook:



                            70%
                            had a 3x or greater
                            return on ad spend




                                                  23
Drive offline sales
In an analysis of 60+ campaigns on Facebook:



                            70%
                            had a 3x or greater
                            return on ad spend


                            49%
                            had a 5x or greater
                            return on ad spend


                                                  24
How do you reach these users
Find the right customers with sophisticated ad targeting




   Demographic
    • Age
    • Gender
    • DMA

                                               Social
   Personal
                                                • Likes & interests
   • City/State/Zip                             • Friend connections
   • Birthday                                   • Activity (e.g., check-
   • Education                                    ins)
   • Workplace                                  • Intent
   • Relationship status




                                                                           26
Ad Types


                     • Normally link offsite and consist of Header, Body and Image
    Standard Ads       (only recommended if you don’t have a brand page). Image
                       plus 90 characters of text


                     • Link into the Facebook page, have a "like" button at the
     Page Posts        bottom of the ad. These are purely text up to 90 characters


                     • Shows users a freeze frame of the video with the click going
  Video Page Posts     to an Overlay player. Video (hosted on Facebook or
                       elsewhere) + 90 characters of text


                     • Similar to Video Page Posts but has a static image opposed
  Photo Page Posts     to a video. Image + 90 characters of text




                                                                                      27
Ad illustrations




          Standard Ad       Page Post




          Video Page Post   Photo Page Post



                                              28
Ad Types



   Question Page     • Allows you to ask a question of the users with 2 of the
                       potential answers visible. 90 characters of text.
      Posts
                     • Similar to Standard ads allowing you to show an image with
   Link Page Posts     an external link to a website or microsite. Image plus 90
                       characters of text.


                     • Highlight an event and allow users to put it in their diary to
  Event Page Posts     be reminded of it as it comes around. Image plus 90
                       characters of text.


     Sponsored       • These can be the most responsive ad on Facebook and
                       enables you to reach friends of existing Fans. Nothing is
       Stories         required apart from access to the brand page to run these.




                                                                                        29
Ad Illustrations




           Question Page Post    Link Page Post




                                Sponsored Story
           Event Page Post



                                                  30
Use multiple creative


                  More creatives = more variations = more clicks




                                                                   31
Working with Facebook

    Every plan needs to have a strategy and Facebook has its
       own platform

    1) Create your own brand page to enable users to find out
       more information and interact with you

    2) Create a brand page strategy. What do you want to tell
       your Fans

    3) Link advertising to this page or externally to a website
       to build a user base

    4) Engage with these users over and over again




                                                                  32
Success Stories
Electronic Arts generated $4.38 in sales for
every ad dollar spent to launch Battlefield 3

                     Connect
                      • Gained 1.5M new fans for the page
                     Engage
                      • Page served as campaign hub for 7 months pre-
                        launch – premiered game & exclusive content
                      • Mission App allowed core gamers to earn
                        discount
                      • 800K+ 'People Talking about This' week
                        of launch
                     Influence
                       • $12.1M in incremental sales from Facebook
                       • Generated $4.38 in sales for every $1 spent on
                         Facebook media
                       • Biggest game launch ever for EA



                                                                          34
Best Western drove 20% YOY revenue growth
with their ‘Be a Travel Hero’ campaign

                   Connect
                    • Campaign targeted primarily to adults 25+ and to
                      business travelers based on Likes & Interests

                   Engage
                    • Page posts, sponsored stories,
                      and polls engaged people
                    • Fans logged into ‘Be a Travel Hero’ app
                      and invited friends to join
                    • Saw 12x increase in page engagement

                   Influence
                     • 20% YOY revenue growth (>8 digits)




                                                                         35
Question Time?

The Facebook Marketplace - Gain 'Buzz' As Well As Profit from Social Media Campaigns

  • 1.
    The Facebook Marketplace- Gain 'Buzz' As Well As Profit from Social Media Campaigns Eliot Connor
  • 2.
    Topics 1) Facebook by numbers 2) Why have a Facebook page 3) Why will this enable me to sell more 4) How and why do I advertise to grow this 2
  • 3.
  • 6.
    Facebook Penetration inAsia Country Active Users Internet Users Penetration Singapore 2,970,000 3,658,400 81% Malaysia 12,700,000 16,902,600 75% Philippines 28,000,000 29,700,000 94% Thailand 14,800,000 18,310,000 81% Indonesia 52,200,000 39,600,000 132% Vietnam 4,440,000 29,268,606 15% Australia 11,700,000 17,033,826 69% India 52,600,000 100,000,000 53% Taiwan 12,300,000 16,147,000 76% Japan 12,000,000 99,182,000 12% Hong Kong 4,130,000 4,878,713 85% Korea 9,320,000 39,440,000 24% New Zealand 2,240,000 3,600,000 62% Macau 223,800 280,900 80% Brunei 262,300 318,900 82% Bangladesh 2,850,000 1,735,020 164% Pakistan 6,840,000 20,431,000 33% Total 229,576,100 440,486,965 52% 6
  • 7.
    …More often thananywhere else Hours spent per person per month 6:35 40% of all time spent on 3:20 the top 10 websites in the world 1:55 2:07 MicrosoftTM YahooTM GoogleTM Facebook Desktop 7
  • 8.
  • 9.
    Why build aFacebook page? 9
  • 10.
    Why build aFacebook page? 10
  • 11.
    People are extremelyengaged on Facebook… 85% of people on Facebook are content creators 5.5B stories posted every day (worldwide, average) 11
  • 12.
    And they’re interactingwith each other 180B news feed impressions every day (worldwide, average) 12
  • 13.
    Your brand canbe in the center of this engagement 13
  • 14.
    …with more realestate than other publishers Breakthrough with bigger ads 2x the size of a 300x250 banner
  • 15.
    Your brand canbe the core of a mobile experience Full screen on mobile 15
  • 16.
    Use Page Postsin news feed to engage across platforms – wherever people are >10X more engagement with Page posts in the news feed 16
  • 17.
    The power ofsocial context
  • 18.
    What is SocialContext 18
  • 19.
    2 degrees ofseparation Facebook population Friends of fans Fan base 19
  • 20.
    Influence people morepowerfully and authentically via word of mouth at scale I just bought this for $300. Check it out! 92% 47% trust word of mouth trust TV, radio & newspaper of friends & family 20
  • 21.
    Generate higher brandresonance than other online ad campaigns Better ad recall online average Facebook +98% Greater brand awareness online average Facebook +31 % 21
  • 22.
    Capture more conversionsmore effectively than the online average Share of conversions 35% online average lower cost per conversion +192% Facebook 22
  • 23.
    Drive offline sales Inan analysis of 60+ campaigns on Facebook: 70% had a 3x or greater return on ad spend 23
  • 24.
    Drive offline sales Inan analysis of 60+ campaigns on Facebook: 70% had a 3x or greater return on ad spend 49% had a 5x or greater return on ad spend 24
  • 25.
    How do youreach these users
  • 26.
    Find the rightcustomers with sophisticated ad targeting Demographic • Age • Gender • DMA Social Personal • Likes & interests • City/State/Zip • Friend connections • Birthday • Activity (e.g., check- • Education ins) • Workplace • Intent • Relationship status 26
  • 27.
    Ad Types • Normally link offsite and consist of Header, Body and Image Standard Ads (only recommended if you don’t have a brand page). Image plus 90 characters of text • Link into the Facebook page, have a "like" button at the Page Posts bottom of the ad. These are purely text up to 90 characters • Shows users a freeze frame of the video with the click going Video Page Posts to an Overlay player. Video (hosted on Facebook or elsewhere) + 90 characters of text • Similar to Video Page Posts but has a static image opposed Photo Page Posts to a video. Image + 90 characters of text 27
  • 28.
    Ad illustrations Standard Ad Page Post Video Page Post Photo Page Post 28
  • 29.
    Ad Types Question Page • Allows you to ask a question of the users with 2 of the potential answers visible. 90 characters of text. Posts • Similar to Standard ads allowing you to show an image with Link Page Posts an external link to a website or microsite. Image plus 90 characters of text. • Highlight an event and allow users to put it in their diary to Event Page Posts be reminded of it as it comes around. Image plus 90 characters of text. Sponsored • These can be the most responsive ad on Facebook and enables you to reach friends of existing Fans. Nothing is Stories required apart from access to the brand page to run these. 29
  • 30.
    Ad Illustrations Question Page Post Link Page Post Sponsored Story Event Page Post 30
  • 31.
    Use multiple creative More creatives = more variations = more clicks 31
  • 32.
    Working with Facebook Every plan needs to have a strategy and Facebook has its own platform 1) Create your own brand page to enable users to find out more information and interact with you 2) Create a brand page strategy. What do you want to tell your Fans 3) Link advertising to this page or externally to a website to build a user base 4) Engage with these users over and over again 32
  • 33.
  • 34.
    Electronic Arts generated$4.38 in sales for every ad dollar spent to launch Battlefield 3 Connect • Gained 1.5M new fans for the page Engage • Page served as campaign hub for 7 months pre- launch – premiered game & exclusive content • Mission App allowed core gamers to earn discount • 800K+ 'People Talking about This' week of launch Influence • $12.1M in incremental sales from Facebook • Generated $4.38 in sales for every $1 spent on Facebook media • Biggest game launch ever for EA 34
  • 35.
    Best Western drove20% YOY revenue growth with their ‘Be a Travel Hero’ campaign Connect • Campaign targeted primarily to adults 25+ and to business travelers based on Likes & Interests Engage • Page posts, sponsored stories, and polls engaged people • Fans logged into ‘Be a Travel Hero’ app and invited friends to join • Saw 12x increase in page engagement Influence • 20% YOY revenue growth (>8 digits) 35
  • 36.